[Feltesse.ludovic@gmail.com]

Hi Serkan,

As I wasn’t able to edit my pages with Elementor to customize them, and I couldn’t afford to wait any longer after all this time (as I mentioned in my support requests, I really needed to make progress), I immediately submitted my refund request through Envato and started working with a free theme. Therefore, I’m no longer using yours, I’ve restarted my site from scratch, and I’m maintaining my refund request.

Thank you, however, for your cooperation and efforts.

Ludovic

[Feltesse.ludovic@gmail.com]

Hi Serkan,

Thank you for the clarification.

Following your recent explanations, I understand that the workflow for demos/pages isn’t as easily customizable with Elementor as I had hoped, contrary to what the product presentation and our previous discussions in this chat suggested.

Since the ability to modify and personalize imported demos with Elementor was one of the main reasons for my purchase, the product no longer meets my expectations.

Therefore, I will be requesting a refund through Envato.

Thanks

[Feltesse.ludovic@gmail.com]

I’d like to clarify that I’d like to be able to edit the pages I’ve selected (like the homepage described in the previous message) from Elementor. This is because I want to be able to customize and, more importantly, modify the template. I hope this is possible? Thanks in advance…

[Feltesse.ludovic@gmail.com]

I’ve read the documentation, but I still don’t understand… In that case, let’s take the homepage and a specific demo layout I need to recreate. I only seem able to edit the Home Alternate. Please tell me how I can edit the Home Blog Regular layout, like here in your demo: https://themes.pixelwars.org/theblogger/default/?layout=regular
And please don’t leave me in the same place for another week… I urgently need to make progress now.

Thank you

[Feltesse.ludovic@gmail.com]

Hi,

The demo remains unusable because I can only modify a very limited number of pages and templates. I understand that the fact that my initial configuration wasn’t sufficient wasn’t your responsibility. But now that it is (which, incidentally, cost me money since I had to upgrade my hosting plan), I’m still stuck and haven’t been able to start formatting my website. And I really really need to get started… Could you please resolve this situation?

[Feltesse.ludovic@gmail.com]

Hi Serkan,

Thank you very much, but yes, there’s still a problem.

The demo is installed correctly, the different pages are visible, but I’m only able to edit, and therefore use, the pages in the “Pages” section of my admin interface. However, the very limited number of pages there remains the same as before, as you can see here: https://dreamscanbereal.com/wp-admin/edit.php?post_type=page

Could you resolve this so that I can actually access and edit all the pages of the demo?

[Feltesse.ludovic@gmail.com]

Hi,

Since I desperately need to make progress, I tried a complete reinstallation of my website from my hosting provider, deleting all the old data and starting from scratch. But I’m having the exact same problem installing the demo (and i still have 300 sec PHP time limit and 1024 PHP memory limit). Namely, I only have a few pages (as described in the previous message). So, please, I really need your help so I can finally get to work. Please note, the access details for the website’s admin interface have been changed; I’m sending them to you privately.

[Feltesse.ludovic@gmail.com]

Hi Serkan,

Thank you for your help and explanations. Unfortunately, many pages are missing from the Pages section of my admin interface. For example, for the homepage, I only have the Home Alternate page… And there are also missing pages in the other sections. Could you please ensure that I have all the pages?

Thank you in advance,
Ludovic

[Feltesse.ludovic@gmail.com]

Hi Serkan,

Thank you for your reply. I’ve changed my hosting plan to increase both values. My PHP time limit is now 300 seconds and my PHP memory limit is 1024 MB.
You can now proceed.
Thanks

[Feltesse.ludovic@gmail.com]

Could you please intervene to resolve my situation? I really need to move forward…

[Feltesse.ludovic@gmail.com]

Hi Serkan,

Thank you for your reply. Yes please, I would like you to perform a clean reinstallation of the demo for me, so that among other things I can find all the page templates in my library from Elementor.

1: I have indeed performed a complete backup of the site (although I haven’t put my content on it yet; I’m waiting until I can format the pages before inserting it).
2: You’ll find my access in private content
3: I confirm that you have permission to reset the site so the demo can be installed from scratch.

And yes, my hosting environment does meet the theme’s system requirements.

Thank you in advance,
Ludovic

[Feltesse.ludovic@gmail.com]

I’m clarifying that I’m trying to import pages from my library because the demo doesn’t work; it’s unusable. Could you please provide a solution?
And I should also point out that my system does has all requierements needed