[JoannaP]

Thank you Serkan.
I have the new unpopulated site with the correct theme. I appreciate your help to get this back on track!
My regards,
Joanna

[JoannaP]

Hi Serkan,
That has finished downloading.

[JoannaP]

Serkan,
I am now downloading the public folder using ftp. When that is completed I will provide a-admin details. Thank you,
Joanna

[JoannaP]

Thanks Serkan,

I am trying to figure out the best way to export the data to my disk. Siteground does do backups, but that is the site.

[JoannaP]

Hi Serkan,
Thank you! I appreciate your quick response. Before I wrote to this forum I tried all of those things. However, I just did them all again. All of these tings worked when I first installed some weeks ago. And then at some point the Nav Menu disappeared on the Home Page, then the Picture on the front would not change and now there are none, and now I cannot even get the Stefen Hughes demo data to come in as it was.
1. Canvas has never been selected. I checked again just now and it is on the Default template Setting.
2. I just did a fresh download and install again. Nothing changed. I deleted the Theme and downloaded again and installed again. The Nav Menu is not on the Home Page, I also selected the Import Demo Data, Selected Stefan Hughes Demo Data and that is not there. I can tell by the font and colors. It did work originally.
3. This time the Jet pop, etc up did update.
4. The photograph is still not appearing behind the text on the Home Page. So no, this was not fixed. I had a friend look at the page and she does not see a photo.
Thanks, I love the Theme and was thrilled when it was working. I am not sure when it went wrong. Appreciate your help. Joanna