khofcoach

Forum Replies Created

list of topics you have created till now.

  • khofcoach
    Participant
    1 June 2022 at 13:38
    Posted in : Sudden critical error
    #76070

    Good morning @serkan !

    I don’t know how, but when I wrote you yesterday after having followed your recommendations, the issue was still here. But today, everything is now back to normal. For the first time since end March, my website is running well !

    I can’t thank you enough for the support and good advices you gave me serkan. Thank you for the time you spent answering me and providing advices. I really appreciate !

    All the best, cheers !

    khofcoach
    Participant
    31 May 2022 at 14:01
    Posted in : Sudden critical error
    #76062

    Hi again @serkan !

    Great news, I’ve installed the envato market plugin and I’ve finally been able to update the Efor theme (8.2.2). Thanks for the tip.

    However, my website is still down, with the same wordpress critical error message on my homepage.

    Should I update my wordpress as well (the 5.8.4 version is currently running) ? Or anything else ?

    Thank you serkan for your help on that matter, it’s very much appreciated !

    khofcoach
    Participant
    31 May 2022 at 12:22
    Posted in : Sudden critical error
    #76059

    Hi @serkan !

    Sorry for my late answer, I’ve been away for a month, and I was not able to follow your advices quickly.

    In accordance with your recommendation, I’ve downloaded the last version of the Efor theme on themeforest. I’ve then uploaded it through the WordPress theme tab.

    But unfortunately, it not only it told me that the installation failed (no style.css file) but now my website is completely down, with a critical error message from wordpress.

    So I would really be grateful if you could help me on that matter. This issue with my website’s theme is running since end of March and I am losing my mind as nothing as resolved it so far (it even got worse)…

    Thank you so much in advance for your support !

    khofcoach
    Participant
    23 April 2022 at 18:03
    Posted in : Sudden critical error
    #75832

    Hi Serkan, thank you very much for your responsiveness !

    You’ll find below the information you’re asking for. I hope you’ll find the origin of the problem… Fingers crossed !

    Many thanks !

    khofcoach
    Participant
    21 April 2022 at 14:52
    Posted in : Sudden critical error
    #75786

    Hi all !

    As suggested by Serkan, I shared my issue with my hosting company, and they answered me today that this critical error was not coming from their service. They also added that it was coming from Worpress.

    So, as Judikal mentionned, could that issue be coming from Elementor ? I know that the theme is delivered with a Elementor component, but does that mean that we must purchase an Elementor licence after a year ? Interestingly, this critical error happened one year after the creation of my website and the setup of the Efor theme with Elementor contents…

    Thank you in advance for your support…

    khofcoach
    Participant
    17 April 2022 at 13:21
    Posted in : Sudden critical error
    #75742

    Hello Serkan !

    First of all, thank you very much for your responsive answer, I really appreciate !

    I did as you recommended me, i.e. installing the WP downgrade plugin and then choosing and installing the 5.8.4 WordPress version.

    Although the downgrade process was done, it did not solve the issue I am facing. My website is still facing a critical error. I really don’t know what to do…

Viewing 6 posts - 1 through 6 (of 6 total)