Tutor LMS Pro Updates not available

  • Posted in : Efor
  • vvar07
    Participant

    Hello Team,

    I noted recently that Tutor LMS Pro updates are not available when I update to a new version of Efor.

    I can see all the other bundled plugins available for update, but Tutor LMS Pro is always missing.

    The Tutor LMS Pro License is activated and I have Envato Market connected to my website.

    Best regards,
    Vasilis

    ahmetsali
    Keymaster

    Hi, that’s strange, normally you should be able to access to the future updates of TutorLMS Pro since your Pro license is activated, maybe there was a temporary issue on their server etc..

    I just logged in to your site and updated your TutorLMS Pro to the latest version by manually uploading the latest plugin file, just let us know if you have any trouble with the updates in the future.

    Have a nice day!

    vvar07
    Participant

    Hello Ahmet,

    Thank you so much for the assistance.

    It’s indeed a bit strange since in my other websites using Efor, Tutor LMS Pro updates show up normally when I update the theme.

    I appreciate you talking the time to do the update.

    I will keep an eye out in the future.

    Have a great day ahead!

    Best,
    Vasilis

    ahmetsali
    Keymaster

    You are welcome:)

    We’d be pleased if you could rate the theme on ThemeForest. Your feedback will boost our motivation and help us to work harder on future updates.

    https://themeforest.net/downloads

    Cheers.

    vvar07
    Participant

    Sure thing Ahmet! Will be my pleasure!!

    vvar07
    Participant

    Hello Ahmet,

    I’m contacting again to report that the issue is unfortunately not resolved.

    The updates for Tutor LMS Pro are not appearing in the update list in
    /wp-admin/update-core.php
    nor in
    /wp-admin/themes.php?page=efor-install-update-theme-plugins

    even after updating the Efor theme.

    Could you please provide some guidance on how to resolve this?

    Thanks in advance!

    Best,
    Vasilis

    ahmetsali
    Keymaster

    Hi again, I have passed this issue to the plugin support team and I will post here when I get an update on this.

    Cheers.

    ahmetsali
    Keymaster

    Hi Vasilis,

    Thanks for your patience.

    We’ve received confirmation from the Tutor LMS team that Tutor LMS Pro does not register update notifications in WordPress, even with an active Pro license. Because of this, updates won’t appear in the WordPress updates screen and manual updates are required. This is an intentional design decision on their side.

    We’ve passed our feedback and concerns to the Tutor LMS team, and hopefully they can introduce proper auto-update support in the future.

    To make things easier in the meantime, we will continue to include regularly updated Tutor LMS Pro versions within future Efor theme updates. When we release a new theme update, you’ll be able to update the plugin via Appearance → Install Plugins.

    We will release a new update with the updated plugin in a few days.

    Best regards.

    vvar07
    Participant

    Hey Ahmet,

    Thank you so much for the reply!

    I think the issue is in this particular website activation with Tutor LMS Pro.

    In my other client websites using Efor, when I update Efor and the author has noted in the theme’s changelog “- updated: Tutor LMS Pro (bundled plugin)” , I can see the option to update Tutor Pro in my WP Admin.

    It’s strange because I see this option in my other websites, except the one we are talking about. In this website only, even when I update the theme, I cannot see the option to update Tutor Pro.

    Best,
    Vasilis

    ahmetsali
    Keymaster

    Hi Vasilis,

    Thanks for the clarification — and yes, I actually remember it the same way as well. In the past, when we bundled an updated Tutor LMS Pro version with an Efor update, the update option was visible as expected.

    Given the mixed behavior you’re seeing across sites, we’ll keep an eye on this particular installation and monitor it closely with the upcoming Efor updates. If the update option still doesn’t appear after we release the next theme update with an updated Tutor LMS Pro version, we’ll investigate it further on our side.

    For now, everything looks fine license-wise, but we’ll definitely watch this and follow up if anything changes.

    Thanks again for reporting it and for your patience.

    Best regards.

    vvar07
    Participant

    Hello Ahmet,

    Thank you for the reply!

    I keep an eye out for the upcoming Efor update, and let you know if I’m unable to see the update option for Tutor Pro.

    Talk soon

    Best,
    Vasilis

    serkan
    Moderator

    We’d be very happy if you can spare a minute to rate the theme on ThemeForest. Your feedback will boost our motivation and help us to work harder on future updates.

    https://themeforest.net/downloads

    Thank you for your support.

    Mehmet S.
    Keymaster

    Hi,

    We have just released a new update for the Efor theme which includes the latest version of the Tutor LMS Pro plugin.

    1. First, update your theme to the latest version following this guide:
    https://www.pixelwars.org/forums/topic/how-to-update-your-theme/

    2. Then go to “Appearance → Install Theme Plugins” to update Tutor LMS Pro as well.

    Important:
    If you encounter any issues or failed updates while updating bundled plugins from the “Install Theme Plugins” page:

    – Go to the “Plugins” page, deactivate the problematic plugin, and delete it.
    – Then return to “Appearance → Install Theme Plugins” and install it again.

    This process will install the latest version of the plugin and will not affect any of your existing content or data stored in the database.

    After completing all updates, please check your website again.

    You can view the full changelog here: https://www.pixelwars.org/themes/efor/

    For full documentation and detailed setup instructions, visit:
    https://docs.pixelwars.org/efor.php

    Best regards,
    Mehmet

    vvar07
    Participant

    Hello Mehmet,

    I updated to Efor to v13.2.2

    After that, Tutor LMS Pro update was available in “Appearance → Install Theme Plugins”.

    Thank you so much for providing a solution to this :)

    I’ll check again in future versions and let you know if I notice anything.

    Best regards,
    Vasilis

    serkan
    Moderator

    You are welcome :) We’d be very happy if you can spare a minute to rate the theme on ThemeForest. Your feedback will boost our motivation and help us to work harder on future updates.

    https://themeforest.net/downloads

    Thank you for your support.

Viewing 15 posts - 1 through 15 (of 15 total)

You must be logged in and have valid license to reply to this topic.

License required for the following item
Login and Registration Log in · Register