double set of scroll bars

  • Posted in : Archy
  • andreas.tassinari@kfss.se
    Participant

    I’m using Archy, and published kfss.se online this weekend.
    Everything works except there is two scroll bars.

    That makes scrolling hard. And it doesn’t look good.

    I saw on another theme the double scroll bars where fixed with an update of the theme.

    Could you help me please?

    serkan
    Moderator

    Hi there,

    Thank you for reaching out about the double scrollbar issue on your website.

    I visited kfss.se and wasn’t able to reproduce the double scrollbars on my end, so this may be related to something specific to your browser, a recently updated plugin, or a caching issue.

    To help narrow this down, could you please share:

    1. Which browser and operating system are you using? (e.g. Chrome on Windows, Safari on Mac)
    2. A screenshot showing the double scrollbars?
    3. Does the issue also appear on mobile devices or only on desktop?

    In the meantime, here are a few steps you can try:

    • Clear your browser cache and hard-refresh the page (Ctrl+Shift+R on Windows, Cmd+Shift+R on Mac).
    • Test the site in a different browser (e.g. if you’re using Chrome, try Firefox or Edge).
    • In your WordPress dashboard, go to Plugins and deactivate all third-party plugins (not the theme itself). Then check the site — if the double scrollbar disappears, reactivate the plugins one by one to find which one is causing the conflict.
    • If you’ve recently added any custom CSS, try temporarily removing it to see if that resolves the issue.

    Please let me know how it goes, and feel free to share that screenshot — it will help us pinpoint the problem much faster.

    Best regards
    Serkan

    Mehmet S.
    Keymaster

    Hi,

    Thank you for reporting this issue!

    We’ve identified and fixed the double scrollbar issue. A new theme update is now available. To apply the fix, please update Archy to the latest version by following our guide:

    How to update your theme:
    https://www.pixelwars.org/forums/topic/how-to-update-your-theme/

    After updating, don’t forget to clear your browser cache and any caching plugin you may be using.

    Full changelog

    Documentation:
    https://docs.pixelwars.org/archy.php

    Please let us know if everything works as expected.

    Best regards
    Mehmet

    andreas.tassinari@kfss.se
    Participant

    Thank you, after clearing performance cache it fixed it!

    serkan
    Moderator

    You are welcome :) We’d be very happy if you can spare a minute to rate the theme on ThemeForest. Your feedback will boost our motivation and help us to work harder on future updates.

    https://themeforest.net/downloads

    Thank you for your support.

Viewing 5 posts - 1 through 5 (of 5 total)

You must be logged in and have valid license to reply to this topic.

License required for the following item
Login and Registration Log in · Register