[Richarda1]

Hello :) I purchased your Efor Theme :). However, I am encountering a significant issue with the footer and also other new templates. I’m unable to resolve the footer problem, and I consistently receive an error message when attempting to create a new footer template. Could you please assist me with this issue? My customer wants to launch the website on mondey and we have no footertemplate. Thats a big issue :(

[serkan]

Hi,
Could you please provide me your wp admin details via our private content box below?
Thanks

[Richarda1]

do you got my message?

[serkan]

Hi,
I didn’t get your message yet. I am waiting your wp admin details via our private content box below?
Thanks

[Richarda1]

Okay i send you again:

[serkan]

Hi,
I just cleared your cache and your footer widget is working well now.
Thanks

[Richarda1]

No sorry, this is my footer, but no template. Please help me again….

look at my video;

[Richarda1]

Do you get my video?

[Richarda1]

Hei? I need your help. The footer is not includet? Do you have seen my video?

[serkan]

Hi,
I tried to check your video but i am getting this error message.
Oops, we couldn’t find this Loom 😓
It may have been deleted or archived by its creator.
Could you please provide me again?
Thanks

[serkan]

Hi, we have released an update with the fix, you can update your theme now.

Don’t forget to clear your cache.

Thanks

How To Update Your Theme:
https://www.pixelwars.org/forums/topic/how-to-update-your-theme/