Template makes problems with Elementor Pro

  • Posted in : Efor
  • Oli
    Participant

    I’m using elementor pro and instead of making my life easier it makes it harder. :-/
    It is causing some issues and as far as I can judge, your Efor template is the cause.
    Why this: as soon as I choose a standard WP template, everything works like a charm.

    My issues:
    1) website navgation should be fixed when scolling (logo is not fixed)
    2) some elements are not displayed, like message & button in header slider, as well as various other elements (quotes, usually at the bottom of a page)
    3) I can only work in debug modus, otherwise editing in elementor is not possible
    4) how do I add another menu in the footer, not the same main navigation a different second one?

    Thanks in advance for your support which is highly appreciated.

    Oli
    Participant

    What I forgot to mention: when editing in elementor, all elements are properly dislpayd and work perfectly well.

    serkan
    Moderator

    Hi,
    I tried to login your website but I got this error message;
    “Fehler: Das eingegebene Passwort für den Benutzernamen pixelwars ist nicht korrekt.”
    Can you try to deactivate your third party plugins and try it again? Maybe there is a third party plugin which is conflicting with our theme.
    What is allocated memory size for your site? It should be at least 256mb.
    Thanks

    Oli
    Participant

    Thanks for your feedback. I tried everything, also deactivated the plugins. Beside Elementor, Elementor Pro, JetElements and the two Plugin from yourself nothing is active. That doesn’t help.
    I can activate all plugins, choose the standard WP theme and everything works perfectly well.
    PHP Memory Limit is 512MB
    Please try again to login.

    serkan
    Moderator

    Hi,
    I logged into your website. I see that you are using two different menus. Did you add this in purpose? Instead of uploading a photo with a white background (jpg) related to the logo, you should upload a logo in png format. Instead of adding a second menu, you can choose a sticky menu on the customizer.
    -Secondly, you said that the message and button are not visible. When I look at Chrome and safari, I see that these are also visible in the header slider. Could you please share a screenshot about it?
    -You stated that you are working with Debug mode. I tried to customize your homepage with elementor except debug mode and I didn’t get any error message. Can you also share your experiences on this subject? Which page did you try? Are you experiencing this issue on a specific page?
    -Now let’s go ahead and see how to edit footer in Elementor and customize it nicely and exceptionally.
    Here, select a test page, hit the Element Pack Pro, and open Elementor page builder. There you can insert templates.
    After that, a box will appear; go to the Footer menu, and insert the selected template as shown below.
    Now, the footer will be shown in the text area.
    Now, you can edit or customize the footer section using the menu on the left.
    Congrats! You have successfully edited the custom footer for yourself.

    Oli
    Participant

    I was playing around with the menus, this is why there were 2 menus on the top.

    I try to eplain it once more when and where the mentioned issues occur. When you tried yourself, the WP standard theme “Twenty Twenty-Three” was activ. With that theme I have none of the mentioned issues. When I activate your theme “Efor” all the mentioned issues are present on all existing pages.
    I suggest that you try to activate/deactivate the theme and then you’ll see the problems.

    Right now I am a bit frustrated and asking myself why I have bought a theme for 99 USD which causes problems. Moreover, I can achieve exactly the same look & feel with just elementor and the standard WP theme.

    My issues, only happening when using your Efor theme:
    1) website navgation should be fixed when scolling (logo is not fixed)
    2) some elements are not displayed, like message & button in header slider, as well as various other elements (quotes, usually at the bottom of a page)
    3) I can only work in debug modus, otherwise editing in elementor is not possible

    Thanks for your explanation regarding a second menu. I didn’t understand what you wrote but I figured out a way to add a second menu in the footer.

    serkan
    Moderator

    Hi,
    Just in case, i will forward your topic to our developer and i will keep you updated. Our developer will test this topic in depth.
    Thanks for your patience.

    Oli
    Participant

    Hi there,
    Any news regarding my issues?
    I’d be more than happy when they will be solved quite soon as it would save me some time because otherwise I need to figure out which CSS snippets I have to add to the WP standard theme that the look & feel is similar to your EFOR theme.

    serkan
    Moderator

    Hi,
    Our developer will solve this issue soon.
    Thanks for your patience.

    Oli
    Participant

    Please beware that the website is published, just in case you do any changes everyone can see it. Therefore, I ask you to be very cautious. If you can’t solve the issue, please undo the changes that the website works again like it does right now with the standard WP theme.

    Mehmet S.
    Keymaster

    Hi, we have released an update with the fix, you can update your theme now.

    Don’t forget to clear your cache.

    Thanks

    How To Update Your Theme:
    https://www.pixelwars.org/forums/topic/how-to-update-your-theme/

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