Forum Replies Created
list of topics you have created till now.
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Unfortunately, I don’t have a backup at my hosting company,
You said to save your data you did not make it clear that you will be deleting all of our blog posts and without any permission.your only task was to work in the themes section because you are just theme support and everyone else who is selling themes they have never deleted my data in my 5 years of experience.
Everyone just logs in to import demo data and leaves them to not mess up with my elementor saved templates, blog posts, pages, and all media files you can’t even think how sensitive this information can be for anyone?
I made backups inside my elementor plugin and you deleted all of my elementor templates and deactivated all plugins WOW!
You should have made it clear that you will also delete my blog posts, pages, and save templates for elementor? You never mentioned that. However, as you know we were having a chat in the context of theme error fixes. so I took out all the data from the theme folder that’s what I always do whenever I get support from envato.
Unfortunately, I need to write a brief email to Envato for this and also consult my legal advisor so that you can upgrade your customer services to a standard where everyone is working. This is completely unprofessionalism. I can’t accept this Sorry.
I will wait for 24 hrs for you to restore all my client’s data or we will do whatever is required to make you accountable for this.
Simply a theme installation just installs the theme and import demo they never delete the whole site.
You have intentionally done it and we won’t leave you unaccountable for that.
Such a sad experience waiting for your support for 6 days and getting this in return?
What a shame for me!!!Hello,
This is not a fix you ruined the whole site,
You deleted all pages.
All blog posts and everything.
I just asked you to fix the errors not to delete the whole site you were supposed to just install the theme and leave the site you deleted all of my elementor saved templates and everything hows that possible I am going to report you to theme forest you are so inexperienced and unprofessional.
I need you to restore everything you deleted that’s completely unfair.
It was my client’s work of 10 years how you are going to pay them back I will also file a case against you if you can’t revert the deleted things.
I have purchased 100s of themes for my clients and it never happened before.Website log in
I am waiting for you since yesterday I have to finish my website. Please fix the errors
Hi,
I have saved my data you can fix the theme and make it look like original.
Please do it qiuckly and respond faster I have to deliver the website today.
Thank YouI am still waiting …
https://ibb.co/ZTswHcb
Please log in at this link
Above screen shot shows that it has been restored.I am just waiting for your team to complete the missing parts to deliver the website to my client please do it ASAP Thanks
Waiting for your response
Can you retry now
I am still loged in
Hi it’s giving me errors as well but when I refresh it worked
Hi Sorry the under construction mode was active
please try now
if you face any challenge please use these credentialsYOur Nick Name is A
and new password it below.Hi Below are the wp-login details.
The following things are missing as per my knowledge, you can check other features which might be missing that I don’t know or may need in the future.
Following Plugins Are Missing:
JetPopup – Addon for Elementor Page Builder, Pixelwars Core, and Pixelwars Core Shortcodes – (Optional).Contact Page is not as it’s on the demo page.
The courses Page is not as it’s on the demo page.
The Shop Page is not as it’s on the demo page.
Social Icons are missing from the Header.
The blog page is not as it’s on the demo page.
Please do not disturb the Home page I am working on it.
