[KennLokkegaard]

Thanks Serkan, it worked.

[KennLokkegaard]

Hi again,

After updating Elementor Core and Elementor Pro plugins, I was able to edit the Portfolio posts with Elementor builder and I solve the problem myself afterwards (the “Edit with Elementor” menu button was showing in the topbar, it wasn’t earlier today before I updated Elementor plugins).

Friendly regards,
Kenn Løkkegaard

[KennLokkegaard]

Hi Serkan,

Thank you so much for your help. It worked!

Friendly regards,
Kenn

[KennLokkegaard]

Hi Serkan,

Thank you for getting back to me so quickly.

I have checked the Prime Slider widget with Elementor editor and it is not possible. No place/field to overwrite the default “Follow Us” here.

Seems like I have to use the Loco Translate plugin to do the job, like you said. Can you please guide me through this using the Loco Translate to find it in the Prime Slider’s strings to change it into my language.

Thank you.

Friendly regards,
Kenn

[KennLokkegaard]

Hi again,

Thank you so much for your help and information about what triggered the issue. I have just made a negative version of the logo i SVG and uploaded it to the website, and the logo is shown perfectly.

Friendly regards,
Kenn

[KennLokkegaard]

Hi,

Thanks!

What do you mean, when you say it was related to my file structure? Did I export the SVG file in a wrong way in some way? I’m asking because I need to make a “negative version” too (where the logo is only white), and want to know what changes you made when you re-saved it using: https://editor.method.ac/.

/Kenn

[KennLokkegaard]

Hi Serkan,

It’s been a while now. Can I please get an update on the case. Frustrating not to be able to continue to working with the website before you have fixed the issue. I have a deadline and it concerns me that I haven’t heard from you.

/Kenn

[KennLokkegaard]

Hi Serkan,

It’s been a while now. Can I please get an update on the case. Frustrating not to be able to continue to work with the website before you have fie the issue.

/Kenn

[KennLokkegaard]

Hi Serkan,

Thanks, I appreciate that.

Friendly regards,
Kenn

[KennLokkegaard]

Hi Serkan,

1. Direct file check: I have open it directly from the Media Library and can confirm that the logo is showing correctly in the broswer: https://dev.vestvarme.no/wp-content/uploads/2025/09/vesteralen-varmepumper-logo.svg

2. Cache / Customizer refresh: I installed the plugin “WP Super Cache” to clear the browser cache. I refreshed the Customizer preview after setting the logo. The SVG logo is still not showing.

3. Code snippet option: Please provide me with a small code snippet that enables proper SVG rendering for logos. Remember to tell me where to place it.

I have no problem to grant you temporary access to the site, so you can test these things directly.

Friendly regards,

[KennLokkegaard]

I would really love this issue to be solved. This should be an easy thing to change, but for some reason the logo is not shown. Again, I just installed the theme and followed your instructions from the documentation and changing the logo was the first thing I tried to do.

Please help me solve this ASAP.

[KennLokkegaard]

Hi,

I just installed and activated the “Safe SVG” plugin and uploaded the svg logo again to the media library. Still not showing.

Have never experienced this before. The plugin “SVG support” plugin was installed after installing the Airz theme (followed your documentation when I installed the theme): https://docs.pixelwars.org/airz.php

I deactivated and deleted the plugin “SVG support” before I installed and activated the “Safe SVG” plugin and uploaded the svg logo again.

/Kenn