[mwbarnett]

Hey Serkan,

I’ve attached my username and password in the private content section. I can also give temporary access if you supply me an email to use. Either works for me. Let me know.

Thanks!
Michael B.

[mwbarnett]

Hey Ahmetsali,

I contacted WordPress support. They recommended that we check the Resume page again. This time, view the Pages page via Classic view so you won’t get a time out. Here’s the direct link to Classic view:
“link moved to private content”
The Resume page is loading quickly when you switch to a default WordPress theme. The time out on Pages was caused by the Resume page. You can test switching the Resume page to draft.

We have also tried disabling all plugins except Elementor, Elementor Pro and Pixelwars Core. We also cleared the site’s cache and did all the troubleshooting steps shared by Elementor.

[mwbarnett]

The images are now displaying on my end. So we can mark that as resolved! :)

The Resume page still takes awhile to load. I tried connecting with WordPress support but they said the pages load up fine on their end on Pages. When I search for Resume on Pages, I can find the page and edit it, however, when I try to save, I get a Service Error 500. This is the last issue I’ll need help resolving before I’m officially good to go!

Thanks,
Michael Barnett

[mwbarnett]

Thanks Ahmetsali. I’ll contact WordPress support and see what they say. I will keep y’all posted on what information they give.

Thanks,
Michael B.

[mwbarnett]

Serkan,

I downloaded Optimole. I’ve tried downloading W3 Total Cache but it says that plugin is incompatible with WordPress.

My Resume page is the only page that takes a long time loading. I tried removing the icons on the right side but kept getting a “Server Error (500)” error code.

Also, the images on my About and Portfolio pages still aren’t loading properly.

These are the only two issues I need resolved.

Thanks,
Michael B.

[mwbarnett]

Hey Serkan,

I reviewed the recommendations, and the only thing I can think of is to remove the svg images on my resume. I replaced the Skill Bars with a line of an image and text, but other than that, everything else is pulled from the default demo import. Do you see anything else that could be causing a 7 second load speed? All my other pages load up instantly.\

As far as the images go, do we know why any photo I add on the About Me or Portfolio pages don’t show up?

Thanks!
Michael B.

[mwbarnett]

Hey y’all,

Following up on this ticket. The only issues I’m seeing now are:

– Resume page takes a very long time to load. All other pages are quick and responsive
– Images don’t populate for my About and Portfolio pages

Thanks!
Michael Barnett

[mwbarnett]

I also noticed a couple more things. Should I open another ticket or continue on with this one?

– The About Me page won’t load images that I’ve uploaded
– My Resume page takes forever to load. Any reason behind that? Every other page loads up quickly, but my Resume page seems to take a pretty long time.

Thanks!
Michael B.

[mwbarnett]

Hey Ahmetsali,

Thanks so much! Any reason why that is causing an issue? I’m sure it’s really technical but curious as to why that would be an issue with styling?

Also, thanks Serkan for pointing the issue to the right person!

Thanks,
Michael B.

[mwbarnett]

Appreciate it, Serkan. I’d like to get my site up sooner rather than later. Please keep me posted.

Thanks again!
Michael B.

[mwbarnett]

Hey Serkan,

I contacted a2hosting and they said they were unable to migrate my website since it’s being hosted on WordPress.com and will run into proprietary issues. What other solutions do you recommend I take? I’m still seeing a bunch of layout and alignment issues on the site (still on WordPress).

Thanks,
Michael B.

[mwbarnett]

Okay appreciate it! And sorry if this sounds confusing or if it’s a dumb question, but does that mean I can cancel my WordPress.com Pro site plan? I know I’ve got a domain registration from WordPress that renews every year but wanted to make sure that a2hosting would replace the other WordPress renewal cost (site plan).

Thanks!
Michael B.

[mwbarnett]

Thanks Serkan. I’ll follow these steps. Are there any hosting companies you recommend I switch to?

Thanks,
Michael B

[mwbarnett]

Hey Serkan,

I installed the WP Optimize plugin to help clear cache, but when I tried to run the cache, I got this error:

The request to write the file /srv/htdocs/wp-content/advanced-cache.php failed. Please check file and directory permissions on the file paths up to this point, and your PHP error log.

1. Please navigate, via FTP, to the folder – /srv/htdocs/wp-content
2. Edit or create a file with the name advanced-cache.php
3. Copy and paste the following lines into the file:

On another note, I’m now getting the “There has been a critical error on this website. Please check your site admin email inbox for instructions.” when trying to edit my Resume page.

What do you recommend next steps be for these? I don’t mind starting over, but I’m worried I’ll run into the same issues in the future.

Thanks!
Michael B

[mwbarnett]

Hey Serkan,

Sure thing! I imported all the demo information originally, but after deleting some of the content, it looks like a lot of it is now a single column layout (for example my About page). I’ll provide you the credentials in the private content box below.

Thanks!
Michael B