Forum Replies Created
list of topics you have created till now.
-
-
Hi Serkan,
I managed to get back my testimonials and some hidden lost information after the update.For example, the section 1 on the main page : your past, present & future flow (Struggling of Feeling Stuck), this got missing when there was an update with Jet Elements.
It also happens with the section2 : Testimonial Results. All this got lost after the update.
Could you please make sure that this doesn’t happen in the future? I understand that i only have 6 months of support.
Also, let me know if all these issues were to happen again, what can my client do to get support. Please check if there are bugs in the Jet Elements. This is not the first time this had happened.
And another question, how can i change the username of this support?
My client would like to take over the support now. But they cant change the username.Is there a way to transfer purchase codes to a new user?
for the page you created https://opeaklife.com/test-for-testimonials/, these are all testimonials of the demo site not the ones that my client had put in… What my client had put in, disappeared after updating the plugin. Please get it back. As this issue is the problem that i had already brought up to you earlier and you did say that it is okay updating the plugins…
Hi Serkan, i still cant see the testimonials on my main page. https://opeaklife.com/ view it and scroll down…
Hi Serkan,
My client updated the site and all the testimonials have disappeared. Could you please have a look at the site? This cant be happening to the theme we purchased always. Would appreciate if you can fix this issue.
Hi Serkan,
I tried to find it but i could not. I am using jetpopups… Could you please help out at least?
here is the image i snap on mailchimp ID i added but it still wont work.. https://ibb.co/vPdC1pK
Hi Serkan, I cant seem to find this – Under Elementor > Settings > Integrations Tab
Could you please check it up? and may be screen shot on my page where it is?
Hi Serkan, have to checked up on the icons?
Also, i have this problem now, i created a form and when i click send it says that it has a prob with my mailchip API Key. But i dont seem to see any where i can insert the api key in elementor… https://opeaklife.com/jet-popup/classic-subscribe-popup/
Hi Serkan, Please try this
Hi Serkan, you can log in using this details :
Please handle the site with care. thank you
Hi Serkan,
My site is not showing any Icons that i add. Why is that? Please see image – https://snipboard.io/VTGjCD.jpg
what should be the recommended size?
Hi Serkan, i clicked update wordpress and Jet Elements just now and now it is asking me to Enable safe mode. And it gives some slight problems to my site. Please let me know what to do. Do not refresh my site of edit anything as my information is already in there.
Hi Serkan,
It is requesting me to update my JetElements For Elementor. Should i update it now? will it spoil me site? Please update me on this.
And why does it keep asking me to activate license?
– There is a new version of JetElements For Elementor available. View version 2.3.3 details. Automatic update is unavailable for this plugin. Activate your license for automatic updates.
UPDATE: I had updated the site on Envatop Market and all works well now.
Thank you Serkan.My question to you is – Will this issues happen again. And if it does, do i need to msg you again? How likely is this issue going to happen again?
UPDATE: I had updated the site and it works well now. Thanks Serkan. I will msg you if there are any issues now.
In the future, would i need to still keep coming back to you on issues or do you see that this is a one off issue?
Serkan, ARE YOU SERIOUS??? come on cant you compare??
Demo that i installed: https://themes.pixelwars.org/efor/demo-06/
Site that i am having now! : http://opeaklife.com/
where are all my JET ELEMENTS??? Why aren’t they working?
Please FIX this! I am really disappointed right now.
Can you get it to work now or not? THAT IS MY MAIN QUESTION.
can you compare my site to the demo?Serkan, please settle my site now. It is not working as it should be and i cant edit it as how i want it to be. come on… Could you please hurry up?
Serkan,
it is still now working on my site! cant you see it?? Plus it keeps saying – There is a new version of JetElements For Elementor available. View version 2.3.2 details. Automatic update is unavailable for this plugin. Activate your license for automatic updates.
Come on Serkan, i dont have time for all this issues! i want my site to work as how it should work.
Please log in and settle it.
Thank you.
Hi Serkan,
Could you please hurry up on getting my site sorted? My client would like to see the site today. This is not right that the theme is purchased and it doesn’t work as it should.Please log in the site and check it out ASAP.
