[Rodney]

Hi Serkan,

Thanks for your help, the form is working now, seemed there was a delayed in emails being received but they are coming through. Many Thanks!

[Rodney]

Hi Serkan,

I see the (Pixelwars) Contact Form is displaying on the website but when i try to send a test message nothing comes through to my gmail. My host has enabled the mail() function, i have cleared all cache too and set the forwarder to my gmail address. Do you know why the test emails would not go through?

[Rodney]

Hi Serkan,

I have contact them today and they have mentioned the below:

” Consider this email as a followup for the previous update.
>> Are you able to increase the bandwidth to at least 128mb?
As the domain is hosted in our shared server, the bandwidth limit is already set to unlimited. The WP admin page of your domain is loading fine. See the attached screenshot. We have now tweaked the upload max filesize of the domain to 20MB which is the allotted maximum value in our shared server. If you want to upload files larger than 20MB, then you can upload it via FTP”

Essentially they are saying there is nothing wrong on there side and I have not experience any down time or issues either? Id really like to resolve this issue, can you try again from your side.

[Rodney]

Hello Serkan,

Do you you have any update? The issue is still pending…

[Rodney]

Hi Serkan,

Pleased to say this is working now, thanks.

[Rodney]

Hi Serkan,

Unfortunately I cannot continue to use ninjaforms plugin in the meantime because the issue is that ninja form is not displaying live after I edit and post the code in the page and update. I have had no troubles logging into WP admin and the host as well, see their response below:

“Hello There, Trusting you are well.

I have now renamed the plugin “ninja-forms” and corrected the permission of the folders under the domain “rodneymossop.com”. The website is now loading fine from our end. Refer the attached screenshot. Clear your browser cache and try loading the site. If you still face the issue, then get back to us with the below details:
—-
1. Screen-shot of the error message. 2. Your public IP address, you can get this using URL: http://whatismyipaddress.com/ , just to make sure any block for the IP address in our server.
—- ”

I have cleared the cache and it does not show. I have sent the logins again too you. If you still have difficult do you have a email address I can send the screenshot to you or will you be able to remote into the desktop at a scheduled time?

[Rodney]

Hi Serkan,

I have set Turkey for access. Also I have resent the the details with a new password which hopefully you can gain access now.

[Rodney]

Hi Serkan,

I spoke to the hoster who mentioned I can activate FTP access to your country in the Cpanel. I have activated all countries for now in the Cpanel, could you advise which country you are specifically from so I can select this later. Could you check if you could access it now?

Below are the activated plugins installed:
Pixelwars Core Plugin is act
Elementor
Ninja Forms
Loco translate
SVG Support
Regenerate thumbnails

[Rodney]

Hi Serkan,

I removed the hashtag and pasted the link and it works, but then is changes all the content layout on the other pages? When I remove the link, the content layout on the other pages displays correctly?

[Rodney]

Hi Serkan,

Thank you for the suggestion, this is working now.

[Rodney]

Hi Serkan,

Thanks for the feedback. The hosting company have said they have now enable the mail() function. Still have the same issue though. I edit the page, paste the short code, in the preview I can see it and the test mail goes through. then i update. But when I exit WordPress and view the contact page it doesnt show?

[Rodney]

Hi Serkan,

Thanks for the reply. I have put the details in the private content.

[Rodney]

Hi,

Any update on the above?

[Rodney]

Hi,

I have sent the wp-admin details to you for reference. If you could kindly assist and advise what if causing the issue. Many Thanks.