williamjford

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  • williamjford
    Participant
    2 August 2015 at 15:38
    Posted in : 'Insert Shortcode' doesn't work
    #24012

    Re-installed the theme.
    For anyone using 1&1 as their hosting company. You need to select the ‘free’ installation, not the ‘safe’ option.

    williamjford
    Participant
    1 August 2015 at 19:26
    Posted in : 'Insert Shortcode' doesn't work
    #23981

    Hello.
    I installed the theme via WP rather than FTP and I’m having the same issue.

    I’m not very code savvy so I don’t know how to change the permissions of files/folders.

    I would like to find a way to get the shortcode generator working without reinstalling the theme as I imagine I will lose the content/site i’ve since created?!

    Any help would be appreciated.
    Thank you.

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