[Yaroslav]

Hi, yes, thank you! I’ve changed the theme to see what the problem is. I will try to disable the plugins one by one and see what the problem is. I will let you know.

[Yaroslav]

Hi there,
Deactivated the plugin, purged cache, but still the same result – page gets unresponsive to the touchscreen except of areas at the bottom and top of the screen. On DuckDuckGo the experience is the worst :(

[Yaroslav]

Hi, sorry for the inconvenience. Kindly see an updated password.
If still not working, kindly give me your email.

[Yaroslav]

Hi @serkan,
Thank you, I have installed the demo and it works like a charm. I see that you’ve deactivated some of previously installed plugins. One of them must have been causing the problem.

Thanks again. Have a good day.
Yaroslav

[Yaroslav]

Btw, I was trying to install the demo named Debra Wilson. Whatever I did, after the installation it gave me a white screen with a top menu.

[Yaroslav]

Hi there, the problem is still there, even after disabling the S3 plugin. I have created a duplicate site on the main site server and installed a parent theme there. I would appreciate if you could have a look. details are in the private message.

[Yaroslav]

I think I’ve found the issue – I have an AWS S3 connected so all the files I upload go there instead of the host. I will switch off the synchronization and will try to reinstall the demo. Will let you know about the outcome.

[Yaroslav]

Hi, because I need the site to be live (I use it for payments gateway), I am making all the changes on the the duplicate on the local host and then will upload the site to the webhost. How could we proceed in this case, please? If someone could guarantee me that the demo theme would be installed without any problems immediately (which is currently not a case), I would agree to update it on the live site.