Tutor LMS video player problem

  • Posted in : Efor
  • haus
    Participant

    Hi, i have a problem with the tutor mls video player. If video player for YouTube is activated, the video is not centered in the player but it is displayed at half height. The problem exists after the latest update. Now I don’t use tutor las player but YouTube and the video is ok. Can you help me?
    Thanks you

    serkan
    Moderator

    Hi, We will investigate this situation. But in order to find a faster solution, you can contact the TutorLMS plugin author with your license code.
    Thanks

    haus
    Participant

    I tried to contact tutorlms but having bought the license from you they reply that it’s not their problem. Can you resolve my problem?

    serkan
    Moderator
    haus
    Participant

    Hi,
    I’ve tried your solutions but didn’t worked for me.
    How can I solve the problem?
    Thanks

    serkan
    Moderator

    Hi,
    I will forward this topic to our developer and I will keep you updated.
    Thanks

    ahmetsali
    Keymaster

    Hi, can you please share the related page URL?

    haus
    Participant

    the requested pages have reserved access and you need of a user and password to see them. Here the url https://yogainarte.it/corsi/yoga-flow-live/

    If you want I can send (private content) a user access or an admin access for the backend.

    ahmetsali
    Keymaster

    Hi again, yes please share user access via the private content below.

    Thanks.

    haus
    Participant

    Hi, I created an admin account for you. so you can enter both the courses and the backend. At the moment the video player for YouTube is deactivated due to viewing problems. You will have to go into the player settings and activate it to see how it displays.

    To see the video: https://yogainarte.it/corsi/yoga-flow-live/
    to access: https://yogainarte.it/login/?redirect_to=https%3A%2F%2Fyogainarte.it%2Fwp-admin%2F

    Thank you

    haus
    Participant

    Do you forget me?

    ahmetsali
    Keymaster

    Hi, I just fixed this issue by adding this custom CSS code;

    .tutor-video-player .plyr--youtube iframe {
        top: -75%;
    }
    

    Cheers.

    haus
    Participant

    It seems really perfect to me. Thank you

    serkan
    Moderator

    You are welcome :) We’d be very happy if you can spare a minute to rate the theme on ThemeForest. Your feedback will boost our motivation and help us to work harder on future updates.

    https://themeforest.net/downloads

    Thank you for your support.

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