[haus]

Hi, i have a problem with the tutor mls video player. If video player for YouTube is activated, the video is not centered in the player but it is displayed at half height. The problem exists after the latest update. Now I don’t use tutor las player but YouTube and the video is ok. Can you help me?
Thanks you

[serkan]

Hi, We will investigate this situation. But in order to find a faster solution, you can contact the TutorLMS plugin author with your license code.
Thanks

[haus]

I tried to contact tutorlms but having bought the license from you they reply that it’s not their problem. Can you resolve my problem?

[serkan]

Hi,
Could you please check out this related topics

https://www.pixelwars.org/forums/topic/lsm-tutor-pro-youtube-native-video-player-not-displaying-properly/

https://www.pixelwars.org/forums/topic/youtube-embedded-video-chopped-off-in-mobilecomputer-view/

Thanks

[haus]

Hi,
I’ve tried your solutions but didn’t worked for me.
How can I solve the problem?
Thanks

[serkan]

Hi,
I will forward this topic to our developer and I will keep you updated.
Thanks

[ahmetsali]

Hi, can you please share the related page URL?

[haus]

the requested pages have reserved access and you need of a user and password to see them. Here the url https://yogainarte.it/corsi/yoga-flow-live/

If you want I can send (private content) a user access or an admin access for the backend.

[ahmetsali]

Hi again, yes please share user access via the private content below.

Thanks.

[haus]

Hi, I created an admin account for you. so you can enter both the courses and the backend. At the moment the video player for YouTube is deactivated due to viewing problems. You will have to go into the player settings and activate it to see how it displays.

To see the video: https://yogainarte.it/corsi/yoga-flow-live/
to access: https://yogainarte.it/login/?redirect_to=https%3A%2F%2Fyogainarte.it%2Fwp-admin%2F

Thank you

[haus]

Do you forget me?

[ahmetsali]

Hi, I just fixed this issue by adding this custom CSS code;

.tutor-video-player .plyr--youtube iframe {
    top: -75%;
}

Cheers.

[haus]

It seems really perfect to me. Thank you

[serkan]

You are welcome :) We’d be very happy if you can spare a minute to rate the theme on ThemeForest. Your feedback will boost our motivation and help us to work harder on future updates.

https://themeforest.net/downloads

Thank you for your support.