Forum Replies Created
list of topics you have created till now.
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Hello Serrano,
Did you forget about me?
(2) The slider in the About US section is completely missing now. It should appear side-by-side with the Our Story section just like the template had it
(3) Please show/tell me how to add anchor links on the Navigation Menu that points to these specific sections of the homepage.
Thanks.
Please address the 3 issues above.
My apology, I believe I have pteviously given you an incorrect password. The correct password is now in the private content section. I have tried it and it works.
Please address the 3 issues above.
Issues:
(1) Plus Icons severely enlarged when externally viewing website, but shows normal size from dashboard view. This is distorting the rest of the homepage below this section.
(2) The slider in the About US section is out of alignment. It should be side-by-side with the Our Story section.
(3) Please show/tell me how to add anchor links on the Navigation Menu that points to these specific sections of the homepage.
The access information is provided below in the Private Content section.
Thanks,
Wendy
I made a video showing that I cannot change the featured images at the top of the homepage or anywhere else in the Portfolio section.
When I try to change the image just below the image at the top of the page this is what happens in the Portfolio section…
1) The 1st example shows that on the 1st post I cannot access the image at all to change it.
2) The 2nd example shows that even if I am able to access an image in the double image section on another post, the top image does not change when saved, the bottom image does not change at all, and the image at the top of the page doe not change either.
Therefore, I cannot change any featured images at all.
Still awaiting a resolution. I thought this issue was passed on to the developer.
Ahmetsali, were you the developer of this theme? I am under a deadline to complete this website
You’ve said a lot here, but I am unsure how it helps me for what I am trying to do. I like that the images are now drawing from the featured image instead of the from the blog images, but now this is presenting a different issue. Where I was once able to change out the featured images because I had access to them, it now appears that I no longer have access to the featured images to change ALL OF THE FEATURED IMAGES.
Why do I not have access to the sliders so I can change all the images on the sliders instead of from the posts because now I cannot seem to change the images on any posts either?
My main objective was always to swap out all the images that came with the theme and replace them with my own images of choice.
I have worked with many different themes over the years and this is the first theme that I am having trouble replacing images which should be a simple and straightforwsrd thing to do.
So, the issue remains that I cannot replace any images..
Awaiting a response (solution).
Although you did something with the 3rd part plugins and cleared the cache it did not help…the same problem exists where even though the post image is deleted and replaced with a new image, the original post image comes back as the background and the new image is placed on top of it which is what shows when viewing externally.
From the backend dashboard portfolio area, it appears the image deleted ok and the new image appears it has successfully replaced the original image. However, from the external view of the website, the double images will show up for any external viewers who are viewing the website. I have captured what the external views look like in the 2 links below or you can just pull up the website externally and see for yourself what appears if you access that particular post.
This leads me to believe what I suspected all along which is that the images have to be changed elsewhere than in the posts themselves such as on a carousel or on a slider that is not currently showing up on the backend, but I could be wrong.
Also what seems to be an issue is when I am able to change out an existing image in an individual portfolio post for a new image by deleting the existing image and adding the new image, the existing image automatically comes back into place and the new image sits on top of the existing image. When I try to increase the size of the new image to fully cover the existing image, it does not allow for full coverage. You will be able to see that there is background image that the new image is sitting on top. For example, look at the 1st image and the last image in the portfolio post named ‘Sparkle and Shine Project’.
Again, need to know where the central place is to remove/replace images in portfolio posts.
While it has always been clear where to change the featured image, it was the images inside the actual post to which I was referring because some of the images in each post are embedded from elsewhere that seems to not be able to access from within the post.
Those embedded images seems to be pulling from the other home theme versions and those are the images I want to change.
Also, please address the spacing issue at the bottom of the footer.
I responded to this message several days ago. Awaiting a response from you.
I am not sure why you are not seeing anything on your end. I can access the website just fine and update it as well. I can also view it externally to see all my changes.
The only problems I was having was the 2 issues I reported to you. So, let me know where we go from here. Below, I have included my website, the user name and the password if you need to gain access to the backend of the website.
