serkan

Forum Replies Created

list of topics you have created till now.

  • serkan
    Moderator
    Posted in : problems

    Hi,
    I see your concern but this is not available by default, needs further customizations, if you are not familiar to coding you may consider hiring an expert at wpkraken.io to do the job for you.
    Unfortunately, Translate plugin works this way. I ask you to show understanding in this matter. If an error arises from our side, I will be happy to help you. Thank you for your patience and understanding.

    serkan
    Moderator
    Posted in : problems

    Hi,
    I would recommend you to check the related url. Also, you can see the support menu at the top of the last url.
    https://wordpress.stackexchange.com/questions/280714/change-password-hint
    https://developer.wordpress.org/reference/functions/wp_get_password_hint/
    You can edit the courses page and on the right hand side, there is sidebar options. If you choose no sidebar section, your content should be full width.
    Thanks

    serkan
    Moderator

    You’re welcome, please don’t forget to rate the theme on themeforest if you liked it, thanks.

    serkan
    Moderator

    Hi,
    Please go to dashboard > LearnPress > Settings > Courses > choose courses page and save it.
    Thanks

    serkan
    Moderator

    Hi,
    You can use this custom css code;

    ul.learn-press-nav-tabs { display: none; }

    Edit the related page “the heart of business” and on the right hand side, you can see sidebar section. Choose no sidebar options and save it.
    Thanks

    serkan
    Moderator
    Posted in : Errors in Theme

    Hi John,
    I will forward this issue to our wordpress developer and i will keep you updated.
    Thanks for your patience.

    serkan
    Moderator

    Hi,
    Could you provide me your wp admin details via our private content box below?
    I will have a look for you.
    Thanks

    serkan
    Moderator

    Hi,
    Could you provide me your related url via our private content box below, we can test the share issue?
    Also, could you please test it in our demo as well? If we have the same issue.
    Thanks

    serkan
    Moderator
    Posted in : problems

    Hi,
    PayPal is the default payment option for LearnPress, but with add-ons, you can have more payment options;
    a-) you can activate WooCommerce payment options for Learnpress;
    https://thimpress.com/product/woocommerce-add-on-for-learnpress/
    b-) You can have other payment options for LearnPress such as Stripe, Authorize.net
    https://thimpress.com/wordpress/learnpress/
    It is not possible to remove the special characters of the plugin by default. You should contact to plugin’s author.
    Lastly,
    1. Make sure your translation files named exactly format “learnpress-your-locale.mo” and “learnpress-your-locale.po”.
    e.g. learnpress-it_IT.mo and learnpress-it_IT.po (Italian).
    2. Save those files in WP Plugin Language folder (/wp-content/languages/plugins/).
    So, when you update plugin, the translation will be saved.
    Thanks

    serkan
    Moderator

    Hi,
    I guess, you changed the position of it because it is located at the bottom of the page.
    Thanks

    serkan
    Moderator

    Hi,
    Please edit the homepage with elementor then choose the related section and you can set up the padding and margin there. I can provide you css code but it is better to fix it on elementor.
    Thanks

    serkan
    Moderator

    It could be:
    Your image size settings are too small.
    Original images need to be of a higher resolution.
    To solve this:
    Your image dimensions should match or be higher than those of your theme.
    Original images you upload should be at least 800 x 800px or higher to work for most themes.
    Also, your original images are blurry, please upload better resolution image.

    serkan
    Moderator
    Posted in : problems

    Hi,
    If you are struggling with the issue, i am happy to help you more. Please give me more details which part of the theme is not working well.
    Translation should not be lost when you update the plugin. Ideally, updating the plugin will not lose the saved translations. Do you localize it with loco translate plugin?
    Thanks

    serkan
    Moderator
    Posted in : Contact form

    Hi João Fernandes,
    Could you please try to use ninja form plugin instead of our default contact form?
    Thanks

    serkan
    Moderator
    Posted in : Errors in Theme

    Hi,
    I am really sorry that you are getting a couple of issue. First of all, i recommend you to deactivate all your third party plugins, clear your cache and try it again. If you still have the issue, please keep me updated.
    Thanks

    serkan
    Moderator

    Hi,
    Please deactivate all your third party plugins, clear your cache and try it again.
    Thanks

    serkan
    Moderator

    Hi, From the Jetpack section of your blog’s Dashboard, click “Learn More” on the Sharing module. The “Configure” button to the right will change to a “Deactivate” button so you can deactivate the Sharing module. If you cannot make it, you can use this custom css code;

    .sharedaddy { display: none; }

    Please go to dashboard > appearance > widgets > footer copyright text > text > you can customize the copyright text here.
    Thanks

    serkan
    Moderator

    Hi,
    Could you try to use this custom css code, please?

    .elementor-widget-wrap>.elementor-element { text-align: center; }

    Thanks

    serkan
    Moderator

    Hi,
    Please check the steps according to the documentation again.
    https://docs.elementor.com/article/211-mailchimp
    If you’re still struggling with it, keep me updated.
    Thanks

    serkan
    Moderator

    Hi,
    Please go to dashboard > appearance > widgets > header social media icons > drag and drop (theblogger) social media icons widgets and save it.
    https://ibb.co/vwgrC4s
    Thanks

    serkan
    Moderator

    Hi @janaboyko
    Could you provide me your related url please? I would like to check which images are still blurry.
    Thanks

    serkan
    Moderator
    Posted in : Elementor not working

    Hi,
    I can fully understand your concern. I will keep you updated. I will discuss this topic with our developers.
    Thanks for your understanding.

    serkan
    Moderator
    Posted in : Elementor not working

    Hi,
    I see your concern, i will discuss this issue with our team. Btw, i would recommend you to contact the jetelements support theme if there is anything related to theme.
    https://crocoblock.com/help-center/
    Thanks

    serkan
    Moderator

    Hi,
    I would recommend you to check the elementor documentation
    https://docs.elementor.com/article/56-content-area-not-found
    You can also contact the Elementor support team to know if it is a bug with Efor theme only or a bug with many themes.
    Please keep me updated.
    Thanks

    serkan
    Moderator
    Posted in : courses page

    Hi,
    You can check out your plugins. Learnpress, woocommerce and etc. if they are activated.
    We can check your issue when you go online.
    Have a nice day.

    serkan
    Moderator

    Hi Erica,
    Please go to dashboard > plugin folder > be sure that you installed and activated all plugins related to the theme.
    And also, I would recommend you to read the documentation in the theme folder.
    Thanks

    serkan
    Moderator
    Posted in : Cannot change sidebar

    Hi,
    I just took screenshots for you. Please check them out to understand how to customize the sidebar.
    https://ibb.co/9VD7BTS
    https://ibb.co/LgCJPPG
    https://ibb.co/vH57fW9
    Thanks

    serkan
    Moderator

    Hi,
    I didn’t mention that deactivate or activate the plugin. I would like to say that you should install and run the plugin once.
    Please go to dashboard > tools > run regenerate thumbnails and please follow the steps.
    Thanks

    serkan
    Moderator

    Hi,
    I just checked your related url and you haven’t activated any of plugins related to theme. I installed and activated them. I would recommend you to read the documentation in the theme folder before you start to install the theme. You can delete all content and start import the demo data again or you can edit the theme right now.
    Thanks

    serkan
    Moderator

    Hi,
    If the yoast seo plugin is conflicting with the theme, I would recommend you to create a support ticket and ask for help from them.
    https://yoast.com/help/support/#free
    Thanks

    serkan
    Moderator
    Posted in : courses page

    Hi,
    Could you provide me your related url, please?
    I would recommend you to deactivate third party plugins and try it again.
    Thanks

    serkan
    Moderator

    Hi,
    Regenerate plugin should solve your issue;
    https://wordpress.org/plugins/regenerate-thumbnails/
    Thanks

    serkan
    Moderator

    Hi,
    Could you provide me your wp admin details via our private content box below?
    I will have a look for you.
    Thanks

    serkan
    Moderator
    Posted in : Shop icon + Instagram

    Hi @lolamartin
    1. You can go to dashboard > plugins > deactivate woocommerce plugin. When you deactivate it, shop icon will disappear from the menu section.
    2. You can provide me your wp admin details via our private content box below, i will have a look for you. Before you share the details, please deactivate all your third party plugins and try it again.
    3. You can check out these related topics;
    http://www.pixelwars.org/forums/topic/how-disable-option/
    http://www.pixelwars.org/forums/topic/page-visitation-numbers-displaying-on-pages/
    Thanks

    serkan
    Moderator
    Posted in : problems

    Hi, Admin can manually create order for user(s) by adding the items, setting the order status and assigning the order to one or more user(s)
    https://ibb.co/QrRw74F
    Also check out this related topic with invoice issue;
    You can use add-on for the certificate issue;
    Thanks

    serkan
    Moderator

    Hi,
    You can try to use this custom css code;

    .layout-full { width: 100%; }
    .site-main { padding: 0; }

    Some crop may appear on the photo when you try to fit it perfectly on the screen with those css codes.
    Thanks

    serkan
    Moderator

    Hi,
    Please edit the homepage with elementor then you can watch the steps in the screenshots.
    https://ibb.co/4pWSgSN
    https://ibb.co/9h9VHRs
    Click on add template button, then choose my template section then find the latest post template and click to insert it button.
    Thanks

    serkan
    Moderator

    Hi,
    This plugin won’t impact any of the website structure. It will improve the resolution of the images.
    Thanks

    serkan
    Moderator

    Hi,
    “Get started” button looks centered on my side. Please clear your cache and try it again.
    Thanks

    serkan
    Moderator

    Hi,
    I just clicked demo import plugin and chose john ray demo content and imported it.
    Thanks

    serkan
    Moderator

    Hi,
    Please delete the demo data and provide me your wp admin details via our private content box below?
    Thanks

    serkan
    Moderator

    Hi,
    When you edit the homepage with elementor, you can drag and drop post widget and see the settings for it;
    https://ibb.co/fHZD573
    Thanks

    serkan
    Moderator

    Hi, Thanks for the feedback, please don’t forget to rate the theme on themeforest if you liked it, thanks.

    serkan
    Moderator

    Hi,
    You can use this custom css code;

    .elementor-button:hover { background-color: #DAD7D8 !important; }

    Also, I recommend you to install and run regenerate plugin once and try it again.
    https://wordpress.org/plugins/regenerate-thumbnails/
    Thanks

    serkan
    Moderator

    Hi,
    Could you try to use this custom css code;

    .elementor-254 .elementor-element.elementor-element-17b1ef6 > .elementor-widget-container { padding: 00px 35px 9px 35px; }
    .elementor-254 .elementor-element.elementor-element-eb9039a > .elementor-widget-container { padding: 9px 80px 100px 80px; }

    Thanks

    serkan
    Moderator
    Posted in : Cyrillic Fonts

    Hi,
    Please check out this related topic;
    https://wordpress.org/support/topic/custom-fonts-with-cyrillic-dont-work/
    Thanks

    serkan
    Moderator

    Hi,
    If you click to interview menu section, blog is opening but if you click to blog section in the menu, it tries to open shop section. Please go to appearance > menus > set up your menu section.
    Thanks

    serkan
    Moderator

    Hi Mich,
    This shouldn’t be effecting the layout in any device since it only rarely happens when resizing window on desktops, we will try to improve it also.
    Thanks

    serkan
    Moderator
    Posted in : Custom Link at Menu

    Hi,
    You can go to appearance > widgets > homepage menu > drag and drop homepage menu item > You have to assign the item to a selected page and save it.
    Thanks

    serkan
    Moderator

    You’re welcome, please don’t forget to rate the theme on themeforest if you liked it, thanks.

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