[serkan]

Hi,

Glad the fresh page with the template brought the effect back — that’s the right way to do it.

On the footer not sitting at the bottom of the salvaged Home 04 (/home-04/): this is fixable from your side in a couple of steps. It happens when the page ends up shorter than the screen, so the footer rides up with empty space beneath it. To sort it:

– First, open the page in WordPress and check the Template setting in the Page panel on the right — make sure it’s still “Homepage Bg Slide Speed Up”. If it slipped back to Default during editing, the full-screen hero won’t render and the footer rides up. Re-select it and save; that alone usually fixes it.
– Then open the page in Elementor and delete any empty or leftover sections from the original gallery edit — those add stray height and gaps.
– If a section is still short, edit it → Layout → Height → “Fit To Screen” (or set Min Height to 100vh) so it fills the viewport and pushes the footer to the bottom.

On the images only showing partially on /homepage-bg-slide-speed-up/: that’s by design rather than a bug — the Bg Slide Speed Up template uses each image as a full-screen background with a slow zoom (the “speed up”), so it’s scaled to fill the whole viewport and only part shows at a time. The demo behaves the same way. There’s no setting to “unzoom” it, but the source images make a big difference:

– Our demo images are 1920×1920 (square) — matching that gives you the closest result to the demo.
– If you’d prefer a slightly wider crop, 1920×1280 also works well.
– For Retina / high-density screens you can use double those dimensions (around 3840px) for extra sharpness — just compress them so the page stays quick to load.
– Keep all slides the same dimensions so they crop consistently from one to the next.

If you ever want to show each piece fully uncropped, a standard gallery or portfolio template would suit that better than the full-screen background slider — happy to point you to one.

Thanks,
Serkan

[serkan]

Hi Jo,

First, I want to apologise — genuinely — for how long this has dragged on. You’ve had to chase it several times over the best part of a week, on something that’s blocking your project, and that’s not the experience you should have had. I’m sorry for the delay and the frustration it’s caused.

On the issue itself, the good news is the cause is now clear. The Page Header Style option — the setting that switches your homepage to the transparent header — is added by one of Energi’s required plugins, and that plugin isn’t currently active on your install. That’s exactly why the option wasn’t showing anywhere in your editor, no matter where you looked. So this was never something missing on your end; the control simply wasn’t being loaded.

I’ve now escalated it to our development team so it’s resolved properly at the source rather than patched around. They’ll confirm the exact plugin and get the transparent header matching the demo. You don’t need to do anything further on your side in the meantime.

I’ll come straight back to you here the moment I have their fix, and I’ll keep it moving so it doesn’t sit any longer. Apologies again for the hold-up, and thanks for bearing with me while we get this sorted.

Best,
Serkan

[serkan]

You are welcome :) We’d be very happy if you can spare a minute to rate the theme on ThemeForest. Your feedback will boost our motivation and help us to work harder on future updates.

https://themeforest.net/downloads

Thank you for your support.

[serkan]

Hi,
Thanks — and the good news is the option is there; it’s just in a part of the editor that’s hidden on your screen right now.
The transparent header is set per page through a dropdown called “Page Header Style”, which you’ll want to set to “Transparent” on your homepage. Here’s how to reach it:

Open your homepage in the standard WordPress editor (this particular setting lives in WordPress itself, not in the Elementor panel).
At the top-right of the editor, click the Settings icon — the square panel icon next to the three-dot menu. This opens the settings sidebar, which is the part you’re not seeing at the moment.
In that sidebar, make sure the “Page” tab is selected (rather than “Block”).
Scroll down and you’ll find “Page Header Style” — set it to Transparent.
Click Save.

That’s the whole fix — once the settings sidebar is open, the dropdown is right there.
If you’d rather set it for the whole site at once, there’s also a global version under Appearance → Customize → Pages → Page Header Style.
If it still doesn’t appear after opening the settings sidebar, send me a screenshot of your edit screen and I’ll take it from there.
Thanks,

Serkan

[serkan]

Hi,
Thanks for the details and the screenshots.
First, a bit of reassurance: multiple H1s won’t get you penalized by Google — it handles this fairly loosely these days — but it’s still good practice to have a single H1 per page, and it’s an easy thing to tidy up. In your case the extra H1s are coming from two different places, and each is fixed a little differently:

The section headings on the page (the “other headings”)

These are Elementor headings that have been set to the H1 tag. To fix them:

Open the page with “Edit with Elementor”.
Click each heading, and in the Content tab on the left, find the “HTML Tag” dropdown.
Set them to H2 or H3, leaving just one heading as H1 — ideally your main page heading (your primary service/keyword).
Update the page.

This on its own usually clears most of the duplicates.

The site title in the header
This one comes from the theme’s header, not from Elementor. Since you’re already using a logo image, the simplest thing to try first is:

Go to Appearance → Customize → Site Identity.
You can delete it here.

Then re-scan — in many setups that removes the site-title H1 while keeping your logo exactly as it is.

If you’d rather keep the site title text visible but simply not as an H1, that tag lives in the theme’s header template, so it needs a small change through a child theme. If that’s the route you’d prefer, just let me know and I’ll send you the exact snippet.
After these changes, run the Ahrefs scan again and you should be down to a single H1. If any stubborn ones remain, send me the new list (or the page link) and I’ll point you to the exact element causing it.
Best regards,

Serkan

[serkan]

Hi,
Thanks, and apologies again for the wait.

The good news is that this is straightforward to fix. On ArtFlow, each homepage animation is applied through the page Template — not through the Elementor content. You can see it in the page settings panel on the right, under “Template”:

The full-screen glitch effect (the layout with the “Explore” link and the artist intro) is our Home 03 demo, and it uses the template “Homepage Glitch Image Cover”.
The background-slides effect is our Home 04 demo, and it uses the template “Homepage Bg Slide Speed Up”.

So the page you edited — the one with the Explore link — is actually the Glitch Image Cover layout. That’s the key, because it tells us the effect comes from the Template setting, not from anything inside Elementor.
To get the effect back:

Open that page in WordPress (Pages → your homepage).
In the Page panel on the right, find the Template setting and select the option you want — “Homepage Glitch Image Cover” for the glitch effect, or “Homepage Bg Slide Speed Up” for background slides.
Save.

When an ArtFlow homepage suddenly loses its effect, it’s almost always because this Template got switched back to Default during editing. Re-selecting the correct template restores the animation. Editing the Explore link’s URL in Elementor is completely fine and won’t affect the effect, as long as the Template stays set to the right option.
On Elementor Pro: you don’t need it. These animations are built into the theme and run on the free version of Elementor, so Pro isn’t required for any of the demo effects.
On running from your own site rather than pixelwars: as long as the demo content was brought in through the theme’s importer, the images and assets sit on your own installation and won’t load from our demo server. Just make sure the Explore link points to your own page (or to “#” if it’s only meant to scroll the page down).
I also noted your message about the license field being nearly invisible in your browser — thanks for flagging it, and for emailing. We’ll look into why it’s displaying so faintly, and we can continue that part over email.
Thanks,

Serkan

[serkan]

Hi,
Apologies for the delay in getting back to you, and thanks for your patience.
You’re right that this is connected to the WPML translation rather than the page content itself. Since the English page displays correctly, the difference on the Greek version almost always comes down to one of two things:

The page template of the translated page

Open the Greek homepage in the WordPress editor and check Page Attributes → Template, and also Elementor’s page settings (the gear icon at the bottom-left of the editor). Make sure both match the English version exactly — for example “Elementor Full Width” or Canvas, with the page title hidden. If the Greek page reverted to the default template, the theme adds its standard title/header spacing, which produces that large gap at the top.
The first container’s spacing, including the responsive values

In Elementor, click the first container on the Greek page and compare its Margin and Padding against the English page — paying particular attention to the tablet and mobile values (the device icons next to each setting). Elementor stores separate spacing per device, so if the desktop value carried over but the tablet/mobile values didn’t, the section won’t adjust correctly across devices. Matching the top margin/padding to the English version usually clears it.

To help me pinpoint the exact cause: how did you create the Greek translation — through WPML’s Translation Editor, or by editing the page directly in Elementor (for example after duplicating it)? When a page is translated with WPML’s Translation Editor, the design stays identical to the original, so layout differences like this usually appear when the translation has been edited manually in Elementor. If that’s what happened, re-copying the layout from the English version (or re-creating the translation through the Translation Editor) is the cleanest fix.
If it still shows after checking the two points above, feel free to share temporary admin access or a staging link, and I’ll take a closer look at the exact setting causing it.
Thanks,

Serkan

[serkan]

Hi,
No problem at all — and apologies for the slow reply on this one. Glad to hear the notice is now resolved.
For the shop typography you have two options, depending on how much control you want:

Theme-wide fonts and sizes

Go to Appearance → Customize and look through the typography/font settings there. Anything you change in the Customizer applies across the whole site, including the shop pages.
Fine-tuning the shop and product pages

For precise control over individual elements on the product pages (title, price, description, buttons, etc.), the cleanest way is a small piece of custom CSS. Add it under Appearance → Customize → Additional CSS — it’s safe there and won’t be affected by theme updates.

Here’s a starting point you can paste in and then adjust the sizes to taste:

/* Product page typography */
.woocommerce div.product .product_title {
    font-size: 32px;
}

.woocommerce div.product p.price,
.woocommerce div.product span.price {
    font-size: 22px;
}

.woocommerce div.product .woocommerce-product-details__short-description,
.woocommerce div.product .woocommerce-tabs,
.woocommerce div.product .woocommerce-Tabs-panel {
    font-size: 16px;
    line-height: 1.7;
}

.woocommerce div.product form.cart .button {
    font-size: 16px;
}

Just change the px values until the sizing looks right. If any line doesn’t seem to take effect, add !important right before the semicolon, for example: font-size: 16px !important;
The same approach works for the main shop/catalog page if you’d like to enlarge the product titles and prices there too.
If you let me know exactly which elements feel too small and the sizes you’d prefer, I’m happy to put together the precise CSS for you so you can paste it straight in.
Thanks,
Serkan

[serkan]

You’re very welcome :) Glad that did the trick!

If you can spare a minute, we’d be really grateful if you’d rate the theme on ThemeForest — your feedback boosts our motivation and helps us work harder on future updates:
https://themeforest.net/downloads

If 180 posts ever makes a page feel sluggish, switching that widget to a “Load More” / pagination setup is the easy next step.

Thank you for your support, and good luck with the rollout!

Thanks,
Serkan

[serkan]

Hi Ludovic,

Thanks for letting me know, and I completely understand your decision — you needed to move forward, and choosing a setup that lets you do that is the right call.

There are no hard feelings on our side at all. Your refund request is in exactly the right place: Envato and the item author handle those through their standard process, so there’s nothing further you need to do from here and nothing I need to action on the support side.

Thank you for your patience throughout, and for the kind words despite the frustration — it’s genuinely appreciated. I’m sorry the workflow didn’t turn out to be the right fit for your project.

Wishing you the best with your site, and if you ever find yourself working with one of our themes again, we’d be glad to help.

Thanks,
Serkan

[serkan]

Hi,
Thanks for the report, and sorry for the trouble.
There are two separate things happening here:
1) Why it’s showing on your site
That line is a PHP notice, not an error — it doesn’t break anything. It’s only appearing on your live site because debug display is currently switched on in production, which normally should be off on a live site. The quickest fix (and best practice) is to open wp-config.php and either set:

define( 'WP_DEBUG', false );

or, if you’d like to keep logging but stop notices from showing to visitors:

define( 'WP_DEBUG', true );
define( 'WP_DEBUG_DISPLAY', false );
define( 'WP_DEBUG_LOG', true );

Once debug display is off, this notice — and the WooCommerce ones — will no longer appear at the top of your site for visitors.
2) The actual cause
The notice comes from the theme registering a Tutor LMS–related stylesheet (interioz-tutor) that declares tutor-frontend as a dependency. WordPress 6.9.1 introduced a stricter check that warns when a declared dependency isn’t registered — which happens when the Tutor LMS plugin isn’t active on the site. So:

If you don’t use Tutor LMS: the notice is harmless, and turning debug display off (above) is all you need.
If you do use Tutor LMS: please make sure the plugin is active and up to date, which registers the tutor-frontend handle and clears the notice.

Either way, I’ll log this with our developer so the theme only declares that dependency when Tutor LMS is actually active — that’s the proper long-term fix and will come in a theme update.

Let me know if you’d like me to apply the wp-config.php change for you, or if anything still shows after debug display is turned off.
Thanks,
Serkan

[serkan]

Hi,
Thanks for the clear description — that “180 → 18, 360 → 30” behaviour is the key clue. It’s not a memory-protection limit, and it isn’t corrupting your query: the Posts widget’s Posts Per Page field simply has a numeric cap on it, so any value you type gets trimmed/clamped down to a maximum of 30. That’s why you can’t enter a higher number directly in the field.
The cleanest fix is to bypass that input field entirely and set the post count from a server-side query hook. Elementor’s Posts widget supports a custom Query ID for exactly this:

Edit the page in Elementor and select the Posts widget.
Open the Query section → scroll to the Query ID field (near the bottom of that section).
Enter a unique ID, e.g. more_posts
Update the page.

Then add this to your child theme’s functions.php (Appearance → Theme File Editor, or via FTP):

add_action( 'elementor/query/more_posts', function( $query ) {
    $query->set( 'posts_per_page', 180 );
} );

The 180 is the number of posts that page will display — change it as needed. If you want different limits on different pages, just give each Posts widget its own Query ID and add a matching hook. Because this sets the value server-side, the 30 cap on the input field no longer applies.
A couple of notes:

Always put custom code in a child theme so it survives theme updates.
Loading 180+ posts on a single page can get heavy — if you notice it slowing down, consider enabling Elementor’s pagination or a “Load More” option instead of rendering everything at once.

Thanks,
Serkan

[serkan]

Hi Ludovic,

Thanks for your honest feedback, and I’m sorry the workflow hasn’t matched what you were expecting.

I’d like to clarify one important point, because I don’t think I explained it well enough earlier: TheBlogger does fully support Elementor. Elementor is not blocked or unsupported here — you can build and edit pages with it freely, and you can even design a page entirely in Elementor and set it as your static homepage (Settings → Reading → “A static page” → choose your Elementor page). That gives you complete drag-and-drop control over your front page if that’s what you’re after.

The only thing that isn’t built in Elementor is the theme’s native blog index — the automatic post feed, slider and category modules you see on the demo’s “Regular” homepage. Those are generated by the theme and configured from the Customizer, which is standard for blog-focused themes. So the limitation isn’t “Elementor doesn’t work”; it’s that that one auto-generated blog feed is theme-driven rather than hand-built in Elementor.

If your goal is a fully Elementor-designed homepage, the static-page route above will get you there. I’m happy to walk you through it step by step, or to help you rebuild the demo layout you liked as an Elementor page.

On the refund: that’s entirely your decision and your right. Refund requests for Envato purchases are reviewed by the item author through Envato’s standard process, so that’s the correct channel — it isn’t something I can approve or deny from the support side. If you’d like to try the Elementor homepage approach first, just say the word and I’ll help you get it working.

Thanks,
Serkan

[serkan]

Hi,

I’ve fixed the slider on your site. Here’s what was missing:

1. Prime Slider plugin was not installed — I’ve installed and activated it
2. The Omatic widget (from Prime Slider) was not activated — I’ve enabled it
3. I added the Omatic widget to the homepage via Elementor so the slider now displays correctly

You can now customize the slider by opening the page in Elementor, clicking on the Omatic widget, and replacing the images and text with your own content.

Let us know if you need any further help!

Thanks!

[serkan]

Hi,

The most common reason the hero slider doesn’t appear on Home V6 is having more than one widget placed in the homepage header widget area — when two widgets are present there, the slider gets pushed out.

To fix it:
1. Go to Appearance → Widgets
2. Find the Header widget area
3. Make sure there is only one widget in that area (the slider widget)
4. Remove any extra widgets if present
5. Save and refresh your homepage

That should bring the slider back. Let us know if it still doesn’t appear after that.

Thanks!

[serkan]

Hi Ludovic,

Sorry for the delay and thanks for your patience throughout this process.

Regarding your two questions:

1. How to set the Home Blog Regular layout

This layout is not controlled from Pages or Elementor — it’s set directly from the Customizer. Here’s how:

1. Go to Appearance → Customize
2. Navigate to Blog (in the left panel)
3. Under the Blog section, find the layout dropdown and select Regular
4. Click Publish

That’s all — the homepage will immediately switch to the Regular layout you saw in the demo.

2. Can I edit these layouts with Elementor?

Unfortunately, no — and we should have made this clearer from the beginning, so we apologize for the confusion.

TheBlogger is a blog theme that controls its layout and appearance through the Customizer and theme settings, not through Elementor’s page builder. Elementor can be used to edit static pages (like an About or Contact page), but the homepage blog layout, post grid, slider, and category sections are all theme-controlled.

This means you won’t be able to drag-and-drop or freely redesign those sections from Elementor. What you can customize:
– Layout style (Regular, Grid, List, etc.) → Customizer → Blog
– Colors, fonts, header → Customizer → various sections
– Static pages (About, Contact) → Elementor, as usual

We’re sorry it took this long to get here. Let us know how you’d like to proceed.

Thanks,
Serkan

[serkan]

You are welcome :)

[serkan]

Hi Mihai,

Great that you sorted the images! For the social media links, you can find them here:

Go to Appearance → Widgets → Footer Social Media Icons

There you’ll see the Social Icons block with your Instagram, LinkedIn, and other icons listed. Click on each icon individually — a settings panel will open on the right side where you can enter or update the URL for that profile.

Here’s a screenshot from our demo site showing exactly where this is:
https://ibb.co/S4LNkx5F

The steps are the same on your site — just click the icon you want to edit and update the link in the panel.

Let us know if you need further help!

[serkan]

Hi,

Good news — our developer activated the Tutor LMS Pro license directly on your site on May 24. The Pro features should now be fully available on your installation.

To make sure the change shows up correctly on your end, please:

1. Clear any caching plugin you have running, plus your browser cache.
2. Reload your WordPress dashboard.
3. Check the Tutor LMS license screen — it should now show as active/valid, and the course management options should be accessible.

Could you confirm that everything is now working as expected? If anything still looks off, please send me a screenshot of the Tutor LMS license screen and I’ll look into it right away.

Thanks for your patience throughout this — sorry it took a couple of attempts to get the activation sorted.

Best regards,
Serkan

[serkan]

Hi Ludovic,

Thanks for your patience. I’ve checked your site again and I can confirm the demo is installed correctly — nothing is missing or broken.

The reason you only see a few items under Pages is that TheBlogger is a blog theme: only a small number of real pages (Home, About, Contact, etc.) live under Pages → All Pages. The main demo content — all the article and blog layouts — lives under Posts → All Posts. Both pages and posts are fully editable. The overall blog look is controlled from Appearance → Customize, not from individual pages.

This is the intended structure of the theme, not a fault with your import.

Please have a look at the documentation, which walks through how the theme is organised and how to set up your home page and blog:

https://themes.pixelwars.org/doc/theblogger/#pages

If there’s a specific demo layout you’re trying to recreate, tell me its exact name from the live demo and I’ll point you to where it is.

[serkan]

Hi Ludovic,

Good news — I had a look at your site and the missing pages were actually already imported correctly. The issue was in the main menu: several of the menu items were pointing to incorrect URLs, which is why pages like the real Home (and a few others) appeared to be missing while only Home Alternate was showing up.

I’ve corrected the menu URLs and everything is now displaying as expected. Could you please check on your end and confirm that all the pages you were looking for are now accessible?

Let me know if anything still looks off.

Thanks,
Serkan

[serkan]

Hi Ludovic,

Thanks for updating your PHP values — I’ve just completed a clean reinstall of the demo on your site, and everything imported successfully this time. You should now see all the demo pages, posts, and media in your WordPress admin.

One quick clarification about Elementor templates: the demo content is built using our theme’s own page builder structure, so you won’t find pre-made templates inside the Elementor template library itself. The demo pages are already fully designed and ready — the easiest workflow is:

1. Go to Pages in your WordPress admin
2. Find the demo page whose layout you’d like to reuse (e.g. Home, About, Services, etc.)
3. Open it with Elementor
4. Click the folder icon at the bottom of the Elementor panel → Save as Template
5. Give it a name and save

From that point on, the page will appear in your personal Elementor template library (My Templates tab), and you can insert it into any new page with one click. This way you build your own reusable library from the demo pages you actually want to use, and you can safely customize each one without affecting the original.

If you’d like to duplicate a demo page instead (to keep the original intact while you edit a copy), you can use the free Duplicate Page plugin — let me know if you’d like instructions for that too.

Let me know if anything in the demo doesn’t look right, or if you’d like help with a specific page.

Thanks,
Serkan

[serkan]

Hi,
Our developer sent you the license key.
Have a nice day.

[serkan]

Hi,

Thank you for letting me know, and I’m sorry to hear you haven’t received a response on the other thread yet.

The Tutor LMS Pro license is handled directly by the developer rather than through the theme support channel, which is why I had to redirect you. That said, I understand the urgency on your side, so I’ll personally flag your request internally and ask the developer to prioritize your reply.

I’ll do my best to get this moving for you.

Thanks for your patience,
Serkan

[serkan]

Hi Ludovic,

Apologies for the delay, and thanks for your patience.

Before I proceed with the clean demo reinstallation, I checked your server’s PHP configuration and noticed two values that are below our recommended requirements — and they’re very likely the reason the original demo import didn’t complete properly:

– PHP time limit: currently 60 → recommended 300
– PHP memory limit: currently 384M → recommended 1024M

The demo import runs a fairly heavy script (importing pages, templates, media, widgets, etc.), and with only 60 seconds of execution time it typically gets cut off halfway — which is exactly why the Elementor templates never appeared in your library.

Could you please increase these two values before I start? You can usually do this from:

– Your hosting control panel (cPanel → MultiPHP INI Editor, or Plesk → PHP Settings)
– Or by asking your hosting provider directly if you don’t have access to those settings

Once those are updated, just confirm here and I’ll run the clean reinstall right away. This should give us a successful import on the first try.

Thanks,
Serkan

[serkan]

You are welcome :) We’d be very happy if you can spare a minute to rate the theme on ThemeForest. Your feedback will boost our motivation and help us to work harder on future updates.

https://themeforest.net/downloads

Thank you for your support.

[serkan]

Hi E,

Great to hear that the Duplicate Page plugin update resolved the issue! Plugin conflicts can sometimes cause unexpected behavior with Elementor, so it’s good to know the latest version sorted it out.

If anything else comes up, feel free to open a new topic anytime.

Thanks,
Serkan

[serkan]

Hi E,

Thanks for reaching out. To investigate this properly, could you please share your website URL? I have the login credentials but not the site address.

In the meantime, since the issue only affects newly created posts/portfolio items while older ones work fine, this usually points to a recent change. Could you try the following steps on your end?

1. Go to Elementor → Tools → Regenerate CSS & Data, then click “Regenerate Files & Data”.
2. Go to Elementor → Settings → General and disable “Default Fonts” and “Default Colors” so the theme’s own styles are applied.
3. Temporarily deactivate any third-party plugins (especially recently updated ones) and check if the issue persists — a plugin conflict can sometimes break Elementor’s rendering.
4. Make sure WordPress, the theme, Elementor, and Elementor Pro are all running their latest versions.

Once I have the site URL, I’ll log in and take a closer look as well.

Thanks!

[serkan]

Hi,

To receive the Tutor LMS Pro license key for your site, please leave a request in the dedicated topic below. The developer will respond there with the key:

https://www.pixelwars.org/forums/topic/tutorlms-pro/

Thanks!

[serkan]

Hi Ludovic,

Sorry for the trouble. The demo templates should appear in your Elementor library after a successful import — if they don’t, it means the demo import didn’t complete properly.

The best solution would be a clean reinstall of the demo. If you’d like, I can do this for you. Please:

1. Take a full backup of your site (the import will overwrite existing content)
2. Share your WordPress admin URL, username, and password
3. Confirm that I have permission to reset the site so the demo can be installed from scratch

Also, please make sure your hosting environment meets the theme’s system requirements:
https://www.pixelwars.org/forums/topic/system-requirements-for-wordpress-themes/

Let me know how you’d like to proceed.

Thanks!

[serkan]

You’re welcome! That’s a great suggestion — I’ll pass it on to the team so we can add a note about disabling Elementor’s default fonts and colors to the documentation. Thanks for the helpful feedback! Feel free to reach out if you run into anything else.

[serkan]

Hi,
I logged into your WordPress dashboard and disabled the default Elementor fonts and colors from Elementor → Settings → General.
This ensures that the theme’s own styles and fonts are now applied correctly.
Thanks

[serkan]

Hi,
Could you please check out the similar topic?
https://www.pixelwars.org/forums/topic/youtube-embedded-video-chopped-off-in-mobilecomputer-view/
Thanks

[serkan]

Hi Yassin,

Thank you for the follow-up.

The demo import does not automatically convert your existing regular WordPress posts into the demo recipe layout. It only imports the demo pages, demo posts, widgets, media, and theme/customizer settings. Your existing posts remain as they were, so they may still look like standard blog posts unless they are updated with the required recipe structure/data.

The recipe layout shown in our demo is generated using the theme’s recipe setup and the recipe-related plugin/features. To make your existing posts look like the demo recipe pages, you will need to edit those posts and add the recipe details/recipe card information, such as ingredients, instructions, preparation time, cooking time, servings, nutrition details, featured image, and other recipe fields.

Please also make sure that all required theme plugins are installed and activated, especially the recipe-related plugin included/recommended by the theme.

You can proceed as follows:

Open one of your existing posts in the WordPress dashboard.
Add the recipe information using the recipe card/recipe fields.
Make sure the post has a featured image and the correct recipe/category settings.
Update the post and compare it with the demo recipe page.

If you want, please share your WordPress admin details using the private content box below, and we can take a quick look to confirm whether the theme and required plugins are configured correctly.

Please note that converting all existing posts into full recipe format/content migration may be considered customization/content setup work and is outside the standard theme support scope.

Best regards,
Serkan

[serkan]

Hi Yassin,

Thank you for purchasing the Fuud theme and welcome aboard!

To answer your question directly: importing the demo will not delete or overwrite your existing posts and pages. The demo import only adds new demo content (posts, pages, media, widgets, and customizer settings) alongside your current content, so your own articles and pages will remain intact.

That said, I always recommend taking a full backup of your site before running any demo import, just as a precaution. You can use a plugin like UpdraftPlus or All-in-One WP Migration for this.

After the import, you can safely delete the demo posts and pages you don’t need from your WordPress dashboard (Posts → All Posts and Pages → All Pages). Your original content will stay untouched.

Let me know if you need any further help.

Best regards,
Serkan

[serkan]

Hi there,

Thanks for reaching out! Changing the backside image of the Animated Box widget is straightforward. Here are the steps:

1. Open the page with Elementor where the Animated Box is placed (e.g., your Home page).

2. Click on the Animated Box widget you want to edit (the 1:1 Coaching box in your case).

3. In the left panel, go to the Style tab.

4. Under the General section, you’ll see two toggle buttons: Front and Back. Click on Back to switch to the backside settings.

5. Scroll down to the Image option and click on the image thumbnail to either upload a new image or choose one from your Media Library.

6. Once selected, you can adjust the Position, Display Size (Cover/Contain), and other settings as needed.

7. Click Update at the bottom to save your changes.

Repeat the same steps for the other Animated Boxes (Group Coaching, Executive Coaching, etc.) if you want to change their backside images as well.

Let me know if you run into any issues.

Best regards,
Serkan

[serkan]

Hi,
Could you please check out this related documentation;
https://themes.pixelwars.org/doc/theblogger/#shortcodes
Thanks

[serkan]

Hi @quratulain,

Thanks for sharing the login details and page links and forwarded everything to our developer, who is now looking into the Team Member popup issue directly on your site.

Since this involves inspecting the theme’s JS behavior alongside your specific configuration, it may take a little time to pinpoint the exact cause. I want to make sure we give you a proper fix rather than a temporary workaround.

I’ll follow up with an update as soon as I hear back from the development team. Thank you for your patience.

Best regards,
Serkan

[serkan]

Hi,

Thank you for reaching out.

The extra white space on the right side in mobile view is usually caused by an element on the page that is wider than the screen. Common causes include:

– A row or section in Elementor with content wider than the viewport
– An image or video without responsive sizing
– A custom CSS rule with a fixed width or negative margin

To help us identify the exact cause, could you please share:
1. Your site URL
2. A screenshot showing the issue on mobile

In the meantime, you can try adding this custom CSS to see if it resolves the issue:
Go to Appearance → Customize → Additional CSS and add:

html, body {
    overflow-x: hidden;
}

This will hide the horizontal overflow, but please note this is a quick workaround — we’d still like to find and fix the root cause.

Best regards,
Serkan

[serkan]

Hi,

Glad to hear the WooCommerce setup is working now!

Regarding the social media icons — could you let us know where exactly on the site they keep reappearing? For example, is it in the footer, sidebar, or another area?

Also, after removing the icons, please make sure to clear any active cache on your site (cache plugin, server-level cache, or CDN like Cloudflare). Sometimes cached pages continue to show old content even after changes are saved.

If possible, a screenshot showing the area where the icons keep coming back would help us pinpoint the issue faster.

Best regards,
Serkan

[serkan]

Hi @quratulain,

I apologize for the delay — I know this has been pending for a while and I understand it’s urgent for your client.

I’ve escalated this again to our development team as a priority issue. In the meantime, could you please share your WP admin details via the private content box below? This way, our developer can log in and inspect the Team Member popup directly on your site to speed things up.

I’ll make sure to update you as soon as we have a fix.

Best regards,
Serkan

[serkan]

Hello,
Thank you for reaching out!
What you are seeing is actually the expected behavior of Tutor LMS with WooCommerce monetization. When you set a course as Paid and open the product dropdown, it will only list WooCommerce products — because in this setup the course price is controlled by a linked WooCommerce product, not by the course itself.

Please follow these steps to set a price for your course:

1. Create a WooCommerce product for the course
Go to WP Admin → Products → Add New and create a new product with the same name as your course.

2. Configure the product correctly
In the Product data box, set it as:
– Product type: Simple product
– Check Virtual
– Check For Tutor (this checkbox is added by Tutor LMS and makes the product selectable for a course)
– Enter your Regular Price (and Sale Price if you wish)
– Click Publish

3. Link the product to your course
Go to Tutor LMS → Courses and edit Diseña tu felicidad. Scroll to the Add Product section, select Paid, and then choose the product you just created from the dropdown. Update the course.

4. Check monetization setting
Just to confirm, please make sure Tutor LMS → Settings → Monetization → eCommerce Engine is set to WooCommerce.

Once the product is created with the For Tutor option enabled, it will appear in the course dropdown and the price will apply to the course.

Note: If you are using Tutor LMS Pro, a WooCommerce product is normally created automatically when you publish a paid course. If that is not happening, it usually means Tutor LMS Pro is not active or the monetization engine is not set to WooCommerce.

Official reference: https://docs.themeum.com/tutor-lms/third-party-integration/woocommerce/

Please give this a try and let us know how it goes.

Best regards,
Serkan

[serkan]

Hi,
Thanks for sharing the login and system info. I had a look at your server values and they actually meet the requirements needed for WordPress and our themes:
– PHP 8.3.30 ✓
– Memory limit: 512M ✓
– Max input vars: 1000 ✓
– Upload / post max size: 256M ✓
– PHP time limit: 300 ✓
So hosting resources are not the main issue here. The 500 and 404 errors you are seeing in Elementor are almost always caused by one of the following, so could you please try the steps below in order:
1. Deactivate third-party plugins one by one (especially cache, security, and optimization plugins such as LiteSpeed Cache, Wordfence, WP Rocket, etc.) and test Elementor after each one. This is the single most common cause of 500 errors in the editor.

2. Re-save permalinks. Go to Settings → Permalinks and simply click Save Changes without changing anything. This fixes most 404 errors.

3. Ask your hosting provider to increase max_input_time from 60 to 180. Elementor recommends 180+, and a value of 60 can trigger 500 errors when saving complex pages.

4. Regenerate Elementor CSS. Go to Elementor → Tools → Regenerate CSS & Data.

5. Make sure Elementor and Elementor Pro are both updated to the latest matching versions. Version mismatches between core and Pro are a frequent source of editor errors.

6. If you have custom rules in your .htaccess file (your system report mentions custom rules), try temporarily restoring the default WordPress .htaccess to rule that out.

Could you also share:
– The exact URL/page where you get the 500 error
– Whether the 404 appears on the front-end or inside the Elementor editor
– A screenshot of the error if possible

This will help us narrow it down further.

Best regards,
Serkan

[serkan]

Hi,

Thank you for reaching out.

The Ikonik theme is built on an AJAX/SPA (Single Page Application) architecture. This means the hash-based URLs (/#/) are an essential part of how the theme handles page transitions and content loading. They are not a setting that can be toggled off — they are required for the theme to function properly.

Unfortunately, switching to standard WordPress permalink structures (e.g. /about, /records) is not possible without breaking the theme’s core functionality.

Please let me know if you have any other questions.

Best regards
Serkan

[serkan]

Hi,
Could you please provide me your wp admin details via our private content box below?
Thanks

[serkan]

Hi,
I checked the website.
✅ 1. Please install and configure WP Mail SMTP
👉 https://wordpress.org/plugins/wp-mail-smtp/

After installing it:
Choose an email service (e.g., Gmail, SendGrid, SMTP, etc.)
Complete the setup wizard
Run the “Email Test” to confirm that email sending works
Once WP Mail SMTP is properly configured, your contact form will start sending messages normally.

✅ 2. If you want a more advanced contact form
You can also use one of these plugins:
Contact Form 7
Ninja Forms

Both work perfectly with the Archy theme and give you more customization options.
If you still have button issue, please deactivate your third party plugin and try it again.
Best regards
Serkan

[serkan]

Hi,
I will keep you updated when we got a solution.
Thanks for your patience.

[serkan]

Hi, when uploading your image logo, you need to set Link Url = File Url Size : Full Size and then click on “Insert Into Post” button. please see the screenshot below;

http://www.awesomescreenshot.com/image/839391/d48280dbdca739017da64e3c19324122

Thanks.

[serkan]

Hi Eli,

Thanks for reaching out!

The category filter on the Projects page is a built-in feature of the Portfolio post type in the Archy theme. Unfortunately, it is not available for the Blog/Posts archive (your Newsroom page) — it was designed specifically for Portfolio items.

Regarding your questions:

1) Adding a filter to the Newsroom page:
Since the theme doesn’t natively support this for blog posts, you would need a third-party plugin that adds AJAX category filtering to post archives. There are plugins available for this, but we can’t guarantee full compatibility with the theme’s layout — you would need to test it on your end.

2) Removing/hiding the filter on the Projects page:
There is no toggle for this in the Customizer. However, you can hide it by adding the following CSS snippet via Appearance → Customize → Additional CSS:

.filters { display: none; }

This will hide the filter bar from the Projects page.

Let me know if you have any other questions!

Best regards,
Serkan

[serkan]

Hi Deema,

Yes, you’re right on both counts!

• /podbean-post-example/ and /ep-1-welcome-to-unfiltered-room-hq/ — These use the Seriously Simple Podcasting plugin (by Castos). That’s the audio player you see on those pages.

• /home-podcast-playlist/ — This uses the Podcast Player plugin, which pulls episodes from an external RSS feed URL and displays them as a playlist.

So in short: two different plugins, two different purposes.

Let me know if you have any other questions!

Best regards,
Serkan