[serkan]

Hi,
Thank you for sharing the link. It appears that your site is running on a technical/temporary cPanel domain, and access is currently being blocked with a “428 Technical Domain” warning.

This is a security restriction set by your hosting provider for temporary domains. Could you please try one of the following:

1. Contact your hosting provider and ask them to whitelist or allow external access to the temporary domain.
2. Alternatively, if you have a primary domain connected to the site, please share that URL instead.

Once I can access the site, I’ll be happy to look into the sticky header issue for you.
Thanks

[serkan]

Hi,
I checked your wp-admin and the Media Library is empty, which means the demo import did not complete fully — the images were not imported.
Could you please try the following:

Go to WP Admin > Appearance > Import Demo and run the import again.
If it fails or gets stuck, it is likely due to the PHP time limit (120s) on your server. Please contact your hosting provider and ask them to increase it to at least 300 seconds.

Once the time limit is increased, please try the import again and let us know if the images appear.
Best regards,
Serkan

[serkan]

Hi,
I can see the website URL you shared, but I didn’t receive the wp-admin credentials in the private content box. Could you please reply using the private content field and share your:
WP-Admin username
Password
Looking forward to helping you!
Best regards,
Serkan

[serkan]

Hi,
Thank you for letting us know — sorry for the confusion!
Could you please clarify: is the issue occurring on Chrome, Edge, or both? Your initial message mentioned Chrome, but your latest message refers to Edge.
Also, could you try the following steps and let us know if any of them help?

Disable browser extensions temporarily and test scrolling again.
Disable hardware acceleration in your browser settings (this is a common cause of slow scrolling on desktop browsers).
Clear your browser cache and reload the page.

If none of these help, please share a screen recording or describe exactly which section/page the slow scrolling occurs on, so we can investigate further.
Looking forward to your reply!
Best regards,
Serkan

[serkan]

You are welcome :) We’d be very happy if you can spare a minute to rate the theme on ThemeForest. Your feedback will boost our motivation and help us to work harder on future updates.

https://themeforest.net/downloads

Thank you for your support.

[serkan]

Hi,
You provided me username and password but i need your website url as well.
Please keep me updated.
Thanks

[serkan]

You are welcome :) We’d be very happy if you can spare a minute to rate the theme on ThemeForest. Your feedback will boost our motivation and help us to work harder on future updates.

https://themeforest.net/downloads

Thank you for your support.

[serkan]

Hi,
Yes, you are right. The previous CSS likely affected the original button animation/style.
You only want the text color changed from white to black, while keeping the same moving effect and original design.

So the earlier CSS should be removed, and instead only the button text color should be targeted with a more specific CSS rule.
Could you please check your website again. I updated the css code.

Thanks.

[serkan]

Hi,
I added these custom css codes;

.button.is-secondary { color: #000 !important; }

Thanks

[serkan]

Hi @bill,
Glad you’re making progress! Let me address each of your questions:
1. Blog Title Hover Color
You can override the hover color by adding this CSS in Appearance → Customize → Additional CSS:

.post-title a:hover {
   color: inherit !important;
   opacity: 0.8;
}

Adjust as needed — this prevents the title from turning black on hover.

2. Footer Not Showing on All Pages
Make sure your footer widgets are set up under Appearance → Widgets → Footer area. If some pages use a different template (e.g., Elementor full-width), the footer may be hidden. Check your page template settings: edit the page → Page Attributes → make sure it’s not set to a “No Footer” or “Blank” template.

3. Blog Title Effect
That effect appears to be a parallax/overlay style hero section with the post title displayed over a featured image. You can achieve a similar look by enabling the “Featured Image as Header Background” option in the theme settings or by building a custom header section with Elementor.

4. Instagram Icon Color
You can change the icon color with custom CSS:

.social-icons a.instagram {
   color: #ffffff !important;
}

Or check Appearance → Customize → Colors/Social Icons section if the theme has a built-in option for this.

5. Space Between Header and Content
To reduce the gap, try adding this CSS:

.page .content-area {
   padding-top: 0 !important;
}

For the missing page title on your Workshops page, make sure “Show Page Title” is enabled in the page settings or in Appearance → Customize → Page Options.

Note: The exact CSS selectors may vary slightly — if any of these don’t work as expected, feel free to contact me directly.

Best regards,
Serkan

[serkan]

Hi,
Could you please provide me your wp admin details via our private content box below?
Thanks

[serkan]

Hi,
Could you please try to use this custom css code;

@media screen and (min-width: 992px) { .with-sidebar .blog-creative .post-thumbnail .entry-title { font-size: 22px !important; } }

Thanks

[serkan]

Hi,
I just deactivated the smooth scroll feature from the customizer. Your third party plugins may cause the issue. Btw could you check your website again?
Thanks

[serkan]

Hello,
Thank you for reaching out! I’ve logged into your WordPress admin panel and tested the issue.
I was able to successfully edit a Portfolio Post using Elementor, and the changes were reflected immediately on the live site without any issues.
Here’s what I did to resolve the situation:

Deactivated all third-party plugins (plugins not included with the theme) — these were causing conflicts.
Cleared the cache completely.
Made a text edit on a Portfolio Post via Elementor, and it updated instantly.

To avoid this issue going forward, please follow these steps:

Re-activate your additional plugins one by one to identify which plugin is causing the conflict.
After activating each plugin, test editing a Portfolio Post to see if the issue returns.
Once you find the conflicting plugin, you can either keep it deactivated, look for an alternative, or contact that plugin’s support team for a fix.
Always clear your cache after making changes.

This way, you’ll be able to pinpoint the exact plugin causing the problem.
Please let me know if you need any further assistance!
Best regards
Serkan

[serkan]

Hello,
Thank you for reaching out and for purchasing the Efor theme!
Good news — Tutor LMS Pro and Elementor Pro licenses are included with your Efor theme purchase. You don’t need to buy them separately.
To activate your Pro licenses, please follow these steps:

Visit the following support topic: https://www.pixelwars.org/forums/topic/tutorlms-pro/
Share your website URL in the topic
Briefly mention that you need activation codes for Tutor LMS Pro and Elementor Pro

Our developer will provide you with the necessary Pro activation codes so you can unlock all features, including advanced widgets, Pro templates, payment gateways (Razorpay), and Pro add-ons.
We apologize for any inconvenience and we’re happy to assist you further if needed!
Best regards
Serkan

[serkan]

Hi, You can install something like Slider Revolution, Smart Slider 3, or Swiper Slider. These have built-in touch/swipe support out of the box.
Thanks

[serkan]

Hi,
If you provide me your wp admin details via our private content box below, we can check the issue.
Thanks

[serkan]

Hi,
You changed something in the Child theme. It is very difficult to understand what you changed in which code. When I activate the normal parent theme, this resize issue never appears. So you should reconsider your later changes or use the parent theme.
Thanks

[serkan]

Hi,
You can easily make designs using elementor instead of shortcode. There is also a documentation link for the theme below. You can also get extra help from there.
https://themes.pixelwars.org/doc/theblogger/#pages
Thanks

[serkan]

Hi,
Could you please provide me your wp admin details via our private content box below?
Thanks

[serkan]

Hi,
We didn’t get your wp admin details yet. Please share the wp admin details via our private content box below.
Thanks

[serkan]

Hi,
Please check out this related topic;
https://www.pixelwars.org/forums/topic/system-requirements-for-wordpress-themes/
When you set up the required settings, you can import the demo content again.
Thanks

[serkan]

Hi,
You can check out this related topic for how to use the css code;
https://www.pixelwars.org/forums/topic/how-to-use-custom-css-for-wordpress-themes/
Thanks

[serkan]

Hi,
Please go to dashboard > appearance > customize > site identity > image logo > you can change the logo here.
Thanks

[serkan]

Hi,
Please go to dashboard > appearance > customize > general > disable grain effect and save it.
Thanks

[serkan]

Hi,
You can use this custom css code;

.ekit-wid-con .elementskit-post-image-card:hover .elementskit-entry-thumb>img { transform: none !important; opacity: 1 !important; }

Thanks

[serkan]

Hi, Our developers are working intensively on the update. I am sending him a reminder to prioritize your issue. Thank you for your patience and understanding.

[serkan]

Hi @bill
I just fixed the menu part of your website. If you still need more help don’t hasitate to contact me.
Have a nice day.

[serkan]

Hi, When I try to enter your wp admin information, the hosting gives me the following warning;
“Forbidden. You don’t have permission to access this resource.”
Please try disabling the “Smooth Scroll” option from:
Customizer → General → Layout
After turning it off, the scrolling should work normally.
Have a nice day.

[serkan]

Hi, Tutor LMS pro needs the Tutor LMS plugin. When I activated it, it automatically updated the plugin.
Have a nice day.

[serkan]

You are welcome :) We’d be very happy if you can spare a minute to rate the theme on ThemeForest. Your feedback will boost our motivation and help us to work harder on future updates.

https://themeforest.net/downloads

Thank you for your support.

[serkan]

You are welcome :) We’d be very happy if you can spare a minute to rate the theme on ThemeForest. Your feedback will boost our motivation and help us to work harder on future updates.

https://themeforest.net/downloads

Thank you for your support.

[serkan]

Thanks for the feedback. We’d be very happy if you can spare a minute to rate the theme on ThemeForest. Your feedback will boost our motivation and help us to work harder on future updates.

https://themeforest.net/downloads

Thank you for your support.

[serkan]

Hi,
I imported the demo content for you.
Have a nice evening.

[serkan]

Hi,
Thanks for the follow-up.
You’re absolutely right — updating 500+ posts manually isn’t feasible. I’ve forwarded this to our developer so we can review the best centralized approach (template-level adjustment vs. a global fix) and confirm what’s possible with your current setup.
As soon as we get the developer’s confirmation, I’ll update you with the recommended path and, if applicable, which template/file would need to be amended.

Best regards,
Serkan

[serkan]

Hi,
Thanks — that message is coming from Amelia, not the Efor theme.
Amelia is a separate plugin, and it requires its own license activation to receive automatic plugin updates. This does not block updating the Efor theme.
For updating the Efor theme, you don’t need any activation code. The correct way is to update it via ThemeForest (and the easiest method is using the Envato Market plugin):

Update the theme following this guide:
https://www.pixelwars.org/forums/topic/how-to-update-your-theme/

After the theme update, go to Appearance → Install Theme Plugins and update the bundled plugins (e.g., Tutor LMS Pro) from there.

If you specifically need license/activation help for premium plugins, please share your details in this topic so our team can assist:
https://www.pixelwars.org/forums/topic/tutorlms-pro/

So yes — the theme update comes from ThemeForest/Envato Market, and the Amelia license warning is unrelated to the theme.

Best regards,
Serkan

[serkan]

Hi,

That page is a podcast episode post, and the overlapping you’re seeing is happening because the episode content is added in the wrong place.
At the moment, the audio / image content is still added manually at the top of the post. For this post type, the theme already has a dedicated Podcast Episode Details section at the bottom of the post editor.
What you need to do is:
Scroll down to the Podcast Episode Details section.
Upload your episode audio file there, or paste the episode URL.
Add the episode image in the same section.
Then remove the episode-related content from the very top of the post.
Once the episode file and image are added via the Episode Details section and the top content is removed, the layout will fix itself and the overlapping will be gone.

If anything is unclear, just let me know and I’ll help.
Best regards,
Serkan

[serkan]

Hi,
I’ve uploaded a sample episode for you as a reference.
If you check its settings, you’ll see that different options were selected.
Also, you hadn’t installed the podcast plugin yet, so I went ahead and installed it for you.

https://chrisvanvliet.com/episode-01-its-time-to-reveal-some-secrets/

Best regards,
Serkan

[serkan]

Hi
Could you please provide me your wp admin details via our private content box below?
Thanks

[serkan]

Hi,

Just to clarify once again: the theme does not require any activation or license code.
The “Bezahl-Code ist ungültig oder abgelaufen” message is not related to the Pixelwars theme.
If you’re seeing this while setting up the theme, please follow our official installation guide step by step here:
https://docs.pixelwars.org/efor.php#installation

This guide explains:
How to upload and install the theme correctly
Which plugins are required / optional
The correct order of installation (theme → plugins → demo content)

Theme updates are handled via ThemeForest downloads, not via activation. You can also see the update guide here:
https://www.pixelwars.org/forums/topic/how-to-update-your-theme/

Best regards,
Serkan

[serkan]

Hi,
I will forward this topic to our developer and i will keep you updated.
Thanks

[serkan]

Hi,

Thanks for the link.
If the contact form was previously working and is no longer displaying without any changes made on the page, this is usually related to a plugin, shortcode, or configuration issue rather than the theme itself.
To properly investigate and identify the cause, could you please provide temporary WordPress admin access via private content box below so we can take a closer look?

We’ll check things like:
Whether the contact form plugin is active and functioning
If the form shortcode/block is still present on the Contact page
Any recent plugin or WordPress updates that may have affected the form
Console or configuration issues that can’t be diagnosed from the front end

Once we have access, we’ll review it and let you know what’s causing the issue.
Best regards,
Serkan

[serkan]

Hi,

Thanks for sharing the link — we checked it and the page isn’t actually “broken” by the theme. The issue comes from Mixed Content errors.

Your page is loading over HTTPS, but some images on the Home-04 page are being requested over HTTP (insecure), for example:

http://dydybee.com/wp-content/uploads/…jpg

Modern browsers block these insecure image requests on HTTPS pages, which results in missing images and a layout that looks incorrect.

How to fix

Please update those image URLs to HTTPS:

Replace http://dydybee.com/… with https://dydybee.com/…

The quickest ways to do this:

Update the image URLs in the page builder (reselect / reinsert the images), or

Use a “force HTTPS” approach (e.g. replace URLs from HTTP to HTTPS / mixed content fix plugin), and/or

Ensure your WordPress settings are HTTPS:

Settings → General → WordPress Address (URL) and Site Address (URL) should both start with https://

About “/index.php/” in the URL

We also noticed your URL structure includes /index.php/, which usually indicates a permalink / server rewrite configuration issue. It won’t directly cause the layout problem, but we recommend fixing it for clean URLs:

Settings → Permalinks → Save changes

And confirm your server has proper rewrite rules enabled.

Once the mixed content is resolved, Home-04 should display normally.

Best regards,
Serkan

[serkan]

Hi,

Thanks for the details.

At the moment, the image URLs you shared are returning 404 (Not Found) errors, so we’re unable to view the screenshots. Could you please double-check the links or re-upload the images so we can review the layout issue properly?

Once we can see the screenshots, we’ll be happy to advise on a proper fix for the embed overlap issue without relying on spacers.

Looking forward to your update.

Best regards,
Serkan

[serkan]

Hi,
Please go to appearance > customize > header > menu > you can customize the color here.
Appearance > customize > widgets > header social media icons > you can remove them.
Thanks

[serkan]

You are welcome :) We’d be very happy if you can spare a minute to rate the theme on ThemeForest. Your feedback will boost our motivation and help us to work harder on future updates.

https://themeforest.net/downloads

Thank you for your support.

[serkan]

Hi,

Thank you for your patience.

We’ve confirmed that the Shop Sidebar and widgets are configured correctly, however the sidebar is not being loaded at all on the main Shop page. This indicates that the issue is related to the Shop/archive template itself rather than widget settings.

We’ve forwarded this case to our developer to review the WooCommerce shop layout and template behavior in detail. Once we receive feedback, we’ll get back to you with an update or a clear solution.

Thank you for your understanding — we’ll keep you posted.

Best regards,
Serkan

[serkan]

Hello,
Thank you for reporting this.
I’ve checked your website, and you’re absolutely right — scrolling is not working on desktop.
Since the Smooth Scroll option is disabled and LiteSpeed is already deactivated, this issue does not appear to be cache-related or theme-option related.
In most cases, this behavior is caused by a third-party plugin or custom script that applies overflow: hidden to the page or blocks scrolling via JavaScript (for example, popup, animation, or menu-related plugins).
To identify the exact cause, we’ll need to take a closer look at your setup.
Could you please share your WordPress admin login details in the Private Content box below?
Once we have access, we’ll check which script or setting is preventing scrolling and help you resolve it quickly.

Best regards,
Serkan

[serkan]

Good afternoon,
Thank you for the update and for confirming that you’ve already gone through those steps.
Since the issue persists and the images were working correctly before, it does appear that this is most likely related to a third-party plugin or a configuration change rather than the theme itself. However, to better understand what’s happening on your specific setup, we’ll need to take a closer look.
Could you please share your WordPress admin login details in the Private Content box below?
This will allow us to inspect the settings and identify exactly what is causing the images to appear cropped and not responsive.
Once we have access, we’ll be happy to investigate further and get back to you with a clear solution.

Thank you for your cooperation.
Best regards,
Serkan

[serkan]

Hi Tivon,

Thanks for sharing the link — I’ve checked your site and noticed that the CSS you’ve added successfully hides the “0 COMMENTS” text from the post meta area.

This is actually the recommended approach 👍
Since comments are already disabled, hiding the comment count via CSS is the cleanest and safest solution, and it won’t cause any issues with future updates.

So you’re all set — no further action is needed on your side.

Best regards,
Serkan