Forum Replies Created
list of topics you have created till now.
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Hi,
Which sentence do you want to replace the get in touch part with?
Could you please provide me your wp admin details via our private content box below?
ThanksHi Janine,
We purchase these photos from different resource providers for a fee. When you upload the demo content, they come to you, but you can still change the photos according to your taste. Photographs are not adjusted from only one platform. Many different resources are added after being examined by the developer.
ThanksHi,
I saw that you created a request in this topic.
https://www.pixelwars.org/forums/topic/tutorlms-pro/
Be sure to specify that you want a separate license key for all 3 plugins. Developer will provide you custom codes.
ThanksHi,
I will forward this topic to our developer and I will keep you updated.
ThanksHi,
Could you please provide me your wp admin details via our private content box below?
ThanksHi,
I just added this custom css code;html.wp-dark-mode-active a *:not(.wp-dark-mode-ignore) { display:none}It should be work on your side.
ThanksHi, Can you share a screenshot about it? I couldn’t see this color when I looked at your website.
ThanksHi,
Could you please try to use ninja form plugin instead of our default contact form?
Also, please install and activate the following plugin. Then configure it from its settings page for your site. ThanksWP Mail SMTP:
https://wordpress.org/plugins/wp-mail-smtp/
Hi,
The developer seeks a quick response to support requests. Some deep testing is required to understand the cause of some problems. Your problem will be solved in a short time.
Thank you for your understanding.Hi,
Could you please try to use ninja form plugin instead of default our contact form?
Also, can you please switch to default wordpress theme and try it again?
If you still have the issue, could you please provide me your wp admin details via our private content box below?
ThanksHi Nicola,
I will forward this topic to our developer and i will keep you updated.
ThanksHi,
First of all, you need to contact your hosting company. Some hosting companies may limit allocate memory size for the website. It should be at least 256mb. In addition, the use of shared hosting provides this experience. First, determine if there is a problem with the hosting. Our theme is not in a structure or density that will slow down the website.
ThanksHi, please install and activate the following plugin. Then configure it from its settings page for your site. Thanks
WP Mail SMTP:
https://wordpress.org/plugins/wp-mail-smtp/Hi,
Could you please try to use this custom css code;body { color: #fff; background: #000; }Thanks
Hi,
This is very interesting. It should be lke this;
https://ibb.co/DQLb7XN
I will forward this topic to our developer and i will keep you updated.
ThanksHi,
Could you please try to use this custom css code;.nav-menu li.current-menu-item > a .link-text:before { background-color: #eeff0a !important; border-color: #eeff0a !important; }Thanks
Hi, If you still have the issue, could you please provide me your wp admin details via our private content box below?
ThanksHi,
Thanks for the feedback.
Have a nice day.Hi,
I tried to edit your project page which is your portfolio page via elementor and It is working well.
Here is a structure that we prepared with the portfolio. You can add to them. But if you want to create a structure from scratch, you can create a custom page.
ThanksHi,
I logged into your website. I see that you are using two different menus. Did you add this in purpose? Instead of uploading a photo with a white background (jpg) related to the logo, you should upload a logo in png format. Instead of adding a second menu, you can choose a sticky menu on the customizer.
-Secondly, you said that the message and button are not visible. When I look at Chrome and safari, I see that these are also visible in the header slider. Could you please share a screenshot about it?
-You stated that you are working with Debug mode. I tried to customize your homepage with elementor except debug mode and I didn’t get any error message. Can you also share your experiences on this subject? Which page did you try? Are you experiencing this issue on a specific page?
-Now let’s go ahead and see how to edit footer in Elementor and customize it nicely and exceptionally.
Here, select a test page, hit the Element Pack Pro, and open Elementor page builder. There you can insert templates.
After that, a box will appear; go to the Footer menu, and insert the selected template as shown below.
Now, the footer will be shown in the text area.
Now, you can edit or customize the footer section using the menu on the left.
Congrats! You have successfully edited the custom footer for yourself.Hi, You don’t need to buy pro for basic features.
You can check this topic;
https://www.wpbeginner.com/wp-themes/how-to-add-custom-fonts-in-wordpress/
ThanksHi,
I just deleted wp form lite plugin and install it again.
Also it worked with the demo import feature as well.
ThanksHi,
I tried to login your website but I got this error message;
“Fehler: Das eingegebene Passwort für den Benutzernamen pixelwars ist nicht korrekt.”
Can you try to deactivate your third party plugins and try it again? Maybe there is a third party plugin which is conflicting with our theme.
What is allocated memory size for your site? It should be at least 256mb.
ThanksYou are welcome :) We’d be very happy if you can spare a minute to rate the theme on ThemeForest. Your feedback will boost our motivation and help us to work harder on future updates.
https://themeforest.net/downloads
Thank you for your support.
Hi,
I will forward this topic to our developer and he will keep you updated.
ThanksHi, You can click on your header image and click on edit section. Then go to to style tab, next to image text, there is a desktop icon. If you click on it, you can choose mobile style. You can change it from here.
ThanksHi, I went through all your pages one by one. Your project page can be opened and edited with elementor. You said you had a problem with one page. Can you explain the problem to me in more detail?
ThanksHi,
I deactivated the siteground plugins and it is working again. Could you please deactivate your third party plugins one by one and you can realise which one is conflicting with the themes.
ThanksHi Nicola,
I have got your username and password but could you please provide me your website url as well?
ThanksHi,
Please clear your browser cache or try to check with other devices.
ThanksHi,
I just checked your related url and i haven’t seen the arrows in testimonial section.
Have you removed it?
ThanksHi,
I added this custom css code;html.wp-dark-mode-active .site-branding-center .logo-negative { display: none !important; }Could you please check it again?
ThanksHi,
Lets keep talking in this topic;
https://www.pixelwars.org/forums/topic/logo-error/
ThanksHi,
Could you please provide me your wp admin details via our private content box below?
ThanksHi,
Could you please provide me your wp admin details via our private content box, below?
ThanksHi,
You can customize the child theme instead of the main theme.
Btw i will forward your request to our developer.
ThanksHi,
The photo you put is in a very rectangular structure, but because it is closer to a square structure on the carousel, it automatically crops. This is a feature of the carousel.
ThanksHi,
I will forward this topic to our developer and I will keep you updated.
Btw, could you please provide me your wp admin details via our private content box, below?
ThanksHi,
I will forward this topic to our developer and i will keep you updated.
ThanksHi, can you contact your hosting provider about increasing the allocated memory size for your site?
It should be at least 256mb. I tried to manually import the data but your upload limit is 100mb.
Therefore, it does not allow some features to be installed.
I cleared the data so I could upload a fresh copy. When we you upgrade to Memory size we can try to import the demo content.You are welcome :) We’d be very happy if you can spare a minute to rate the theme on ThemeForest. Your feedback will boost our motivation and help us to work harder on future updates.
https://themeforest.net/downloads
Thank you for your support.
Hi, You can customize your own footer via elementor as well.
https://elementor.com/help/footer-site-part/
Another plugin may be causing a conflict. So please deactivate your third party plugins. This issue can also be due to the firewall of your server, such as mod_security, so this has to be checked with your hosting company. Another plugin may be causing a conflict.
ThanksHi,
Our developer will add this feature with the next update.
ThanksHi,
You should go to appearance > customize > site identity > upload your image logo and image logo negative form and save it.
For the second issue, can you try to use this custom css code;@media screen and (min-width: 992px) { .site-title img { max-width: 126px; } }Thanks
Hi, It is related to your PageLayer plugin not the theme.
You have to use “Edit with PageLayer” instead of the regular Edit.
ThanksHi,
You can use this custom css code;.nav-menu li.current-menu-item > a .link-text:before { border-color: none !important; }Thanks
Hi,
I will forward this topic to our developer and i will keep you updated.
ThanksHi @esmeralda
You should go to Loco Translate > Plugins > Tutor LMS > Choose your language (ex: Mexican Spanish) > type the words which you wanna translate it.
Please see the screenshots below;
https://ibb.co/YBQkpSv
https://ibb.co/m6ZsMvR
ThanksHi,
Please go to dashboard > appearance > customize > general > Flame Particles Effect > disable it.
ThanksHi,
We will test it again and we will keep you updated.
Thanks
