serkan

Forum Replies Created

list of topics you have created till now.

  • serkan
    Moderator

    Hi,
    Just in case, i will forward your topic to our developer and i will keep you updated. Our developer will test this topic in depth.
    Thanks for your patience.

    serkan
    Moderator
    Posted in : plugin activation

    Hi,
    Please copy and paste your message into this topic;
    https://www.pixelwars.org/forums/topic/tutorlms-pro/
    Our developer will provide you the keys for those plugins.
    Have a nice day.

    serkan
    Moderator

    Hi Ivan,
    If you provide me your wp admin details via our private content box below, i can import the demo data for you.
    In the meantime, get a copy of all the content if you want. I’ll delete everything and reload it for you.
    Thanks

    serkan
    Moderator
    Posted in : Text color issue

    Hi,
    Can you add this custom css code;

    .is-menu-light .elementor-kit-5 { color: #000 !important; }

    If this code is among the custom css codes, just update the color code. If not, you can add the css code.
    Thanks

    serkan
    Moderator
    Posted in : Different News Page

    Hi, I see that you added it to the page which you mentioned You have activated the featured area as an extra.
    Thanks

    serkan
    Moderator

    Hi, Are we talking about different topics? You said that sticky menu doesn’t work in dark mode when you scroll it. When you look at the screenshot which I took, the sticky menu works in dark mode.
    Can you explain your exact problem? Please see the screenshot below?
    https://ibb.co/19NrJ43
    Thanks

    serkan
    Moderator
    serkan
    Moderator

    Hi,
    Which sentence do you want to replace the get in touch part with?
    Could you please provide me your wp admin details via our private content box below?
    Thanks

    serkan
    Moderator

    Hi Janine,
    We purchase these photos from different resource providers for a fee. When you upload the demo content, they come to you, but you can still change the photos according to your taste. Photographs are not adjusted from only one platform. Many different resources are added after being examined by the developer.
    Thanks

    serkan
    Moderator
    Posted in : Plugins not updating

    Hi,
    I saw that you created a request in this topic.
    https://www.pixelwars.org/forums/topic/tutorlms-pro/
    Be sure to specify that you want a separate license key for all 3 plugins. Developer will provide you custom codes.
    Thanks

    serkan
    Moderator

    Hi,
    I will forward this topic to our developer and I will keep you updated.
    Thanks

    serkan
    Moderator
    Posted in : URGENT > HOMEPAGE BUG

    Hi,
    Could you please provide me your wp admin details via our private content box below?
    Thanks

    serkan
    Moderator

    Hi,
    I just added this custom css code;

    html.wp-dark-mode-active a *:not(.wp-dark-mode-ignore) { display:none}

    It should be work on your side.
    Thanks

    serkan
    Moderator

    Hi, Can you share a screenshot about it? I couldn’t see this color when I looked at your website.
    Thanks

    serkan
    Moderator

    Hi,
    Could you please try to use ninja form plugin instead of our default contact form?
    Also, please install and activate the following plugin. Then configure it from its settings page for your site. Thanks

    WP Mail SMTP:
    https://wordpress.org/plugins/wp-mail-smtp/

    wp-mail-smtp-wordpress-plugin

    serkan
    Moderator

    Hi,
    The developer seeks a quick response to support requests. Some deep testing is required to understand the cause of some problems. Your problem will be solved in a short time.
    Thank you for your understanding.

    serkan
    Moderator

    Hi,
    Could you please try to use ninja form plugin instead of default our contact form?
    Also, can you please switch to default wordpress theme and try it again?
    If you still have the issue, could you please provide me your wp admin details via our private content box below?
    Thanks

    serkan
    Moderator
    Posted in : Can't modify one page

    Hi Nicola,
    I will forward this topic to our developer and i will keep you updated.
    Thanks

    serkan
    Moderator

    Hi,
    First of all, you need to contact your hosting company. Some hosting companies may limit allocate memory size for the website. It should be at least 256mb. In addition, the use of shared hosting provides this experience. First, determine if there is a problem with the hosting. Our theme is not in a structure or density that will slow down the website.
    Thanks

    serkan
    Moderator

    Hi, please install and activate the following plugin. Then configure it from its settings page for your site. Thanks

    WP Mail SMTP:
    https://wordpress.org/plugins/wp-mail-smtp/

    wp-mail-smtp-wordpress-plugin

    serkan
    Moderator

    Hi,
    Could you please try to use this custom css code;

    body {  color: #fff; background: #000; }

    Thanks

    serkan
    Moderator

    Hi,
    This is very interesting. It should be lke this;
    https://ibb.co/DQLb7XN
    I will forward this topic to our developer and i will keep you updated.
    Thanks

    serkan
    Moderator

    Hi,
    Could you please try to use this custom css code;

    .nav-menu li.current-menu-item > a .link-text:before { background-color: #eeff0a !important; border-color: #eeff0a !important; }

    Thanks

    serkan
    Moderator

    Hi, If you still have the issue, could you please provide me your wp admin details via our private content box below?
    Thanks

    serkan
    Moderator

    Hi,
    Thanks for the feedback.
    Have a nice day.

    serkan
    Moderator
    Posted in : Can't modify one page

    Hi,
    I tried to edit your project page which is your portfolio page via elementor and It is working well.
    Here is a structure that we prepared with the portfolio. You can add to them. But if you want to create a structure from scratch, you can create a custom page.
    Thanks

    serkan
    Moderator

    Hi,
    I logged into your website. I see that you are using two different menus. Did you add this in purpose? Instead of uploading a photo with a white background (jpg) related to the logo, you should upload a logo in png format. Instead of adding a second menu, you can choose a sticky menu on the customizer.
    -Secondly, you said that the message and button are not visible. When I look at Chrome and safari, I see that these are also visible in the header slider. Could you please share a screenshot about it?
    -You stated that you are working with Debug mode. I tried to customize your homepage with elementor except debug mode and I didn’t get any error message. Can you also share your experiences on this subject? Which page did you try? Are you experiencing this issue on a specific page?
    -Now let’s go ahead and see how to edit footer in Elementor and customize it nicely and exceptionally.
    Here, select a test page, hit the Element Pack Pro, and open Elementor page builder. There you can insert templates.
    After that, a box will appear; go to the Footer menu, and insert the selected template as shown below.
    Now, the footer will be shown in the text area.
    Now, you can edit or customize the footer section using the menu on the left.
    Congrats! You have successfully edited the custom footer for yourself.

    serkan
    Moderator

    Hi, You don’t need to buy pro for basic features.
    You can check this topic;
    https://www.wpbeginner.com/wp-themes/how-to-add-custom-fonts-in-wordpress/
    Thanks

    serkan
    Moderator

    Hi,
    I just deleted wp form lite plugin and install it again.
    Also it worked with the demo import feature as well.
    Thanks

    serkan
    Moderator

    Hi,
    I tried to login your website but I got this error message;
    “Fehler: Das eingegebene Passwort für den Benutzernamen pixelwars ist nicht korrekt.”
    Can you try to deactivate your third party plugins and try it again? Maybe there is a third party plugin which is conflicting with our theme.
    What is allocated memory size for your site? It should be at least 256mb.
    Thanks

    serkan
    Moderator

    You are welcome :) We’d be very happy if you can spare a minute to rate the theme on ThemeForest. Your feedback will boost our motivation and help us to work harder on future updates.

    https://themeforest.net/downloads

    Thank you for your support.

    Hi,
    I will forward this topic to our developer and he will keep you updated.
    Thanks

    serkan
    Moderator

    Hi, You can click on your header image and click on edit section. Then go to to style tab, next to image text, there is a desktop icon. If you click on it, you can choose mobile style. You can change it from here.
    Thanks

    serkan
    Moderator
    Posted in : Can't modify one page

    Hi, I went through all your pages one by one. Your project page can be opened and edited with elementor. You said you had a problem with one page. Can you explain the problem to me in more detail?
    Thanks

    serkan
    Moderator

    Hi,
    I deactivated the siteground plugins and it is working again. Could you please deactivate your third party plugins one by one and you can realise which one is conflicting with the themes.
    Thanks

    serkan
    Moderator
    Posted in : Can't modify one page

    Hi Nicola,
    I have got your username and password but could you please provide me your website url as well?
    Thanks

    serkan
    Moderator
    Posted in : Logo error

    Hi,
    Please clear your browser cache or try to check with other devices.
    Thanks

    serkan
    Moderator

    Hi,
    I just checked your related url and i haven’t seen the arrows in testimonial section.
    Have you removed it?
    Thanks

    serkan
    Moderator
    Posted in : Logo error

    Hi,
    I added this custom css code;

    html.wp-dark-mode-active .site-branding-center .logo-negative { display: none !important; }

    Could you please check it again?
    Thanks

    serkan
    Moderator

    Hi,
    Lets keep talking in this topic;
    https://www.pixelwars.org/forums/topic/logo-error/
    Thanks

    serkan
    Moderator
    Posted in : Can't modify one page

    Hi,
    Could you please provide me your wp admin details via our private content box below?
    Thanks

    serkan
    Moderator
    Posted in : Logo error

    Hi,
    Could you please provide me your wp admin details via our private content box, below?
    Thanks

    serkan
    Moderator

    Hi,
    You can customize the child theme instead of the main theme.
    Btw i will forward your request to our developer.
    Thanks

    serkan
    Moderator

    Hi,
    The photo you put is in a very rectangular structure, but because it is closer to a square structure on the carousel, it automatically crops. This is a feature of the carousel.
    Thanks

    Hi,
    I will forward this topic to our developer and I will keep you updated.
    Btw, could you please provide me your wp admin details via our private content box, below?
    Thanks

    serkan
    Moderator

    Hi,
    I will forward this topic to our developer and i will keep you updated.
    Thanks

    serkan
    Moderator

    Hi, can you contact your hosting provider about increasing the allocated memory size for your site?
    It should be at least 256mb. I tried to manually import the data but your upload limit is 100mb.
    Therefore, it does not allow some features to be installed.
    I cleared the data so I could upload a fresh copy. When we you upgrade to Memory size we can try to import the demo content.

    serkan
    Moderator
    Posted in : Archy demo not found

    You are welcome :) We’d be very happy if you can spare a minute to rate the theme on ThemeForest. Your feedback will boost our motivation and help us to work harder on future updates.

    https://themeforest.net/downloads

    Thank you for your support.

    Hi, You can customize your own footer via elementor as well.
    https://elementor.com/help/footer-site-part/
    Another plugin may be causing a conflict. So please deactivate your third party plugins. This issue can also be due to the firewall of your server, such as mod_security, so this has to be checked with your hosting company. Another plugin may be causing a conflict.
    Thanks

    Hi,
    Our developer will add this feature with the next update.
    Thanks

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