ahmetsali

Forum Replies Created

list of topics you have created till now.

  • ahmetsali
    Keymaster

    @shariff

    sent!

    ahmetsali
    Keymaster

    @logixian

    activated!

    ahmetsali
    Keymaster

    @logixian

    sent!

    ahmetsali
    Keymaster
    ahmetsali
    Keymaster
    ahmetsali
    Keymaster

    Hi,

    It looks like lazy loading is enabled for images — please try disabling it and check again.

    If the issue still persists, please deactivate your extra plugins and then activate them one by one to identify which one is causing the conflict.

    Let us know how it goes 👍

    ahmetsali
    Keymaster

    Hi again, on your final domain, there are no images on your homepage, please confirm when you edit the homepage you can see the images load in your gallery in page edit screen. If you can’t fix it please provide your wp-login info and let us check.

    ahmetsali
    Keymaster

    Hi,

    1-) Blank space after the last image in the scrolling gallery: I cant detect this issue on my side, I don’t see any blank space after the last image, I guess you have fixed it by adding one more image to the gallery.

    2-) Unfortunately, homepage template scrolling grid doesn’t support background images since it is created in canvas element. You can use this custom css code to add a background image to the other pages if you need:

    body:after {
        content: "";
        background-image: url('https://auraforcropovercom.stage.site/wp-content/uploads/2026/03/space.png');
        position: fixed;
        inset: 0;
        z-index: 1;
        pointer-events: none;
    }
    

    3-) You can use this custom css code to increase your mobile logo:

    @media (max-width: 768px) {
        .header-wrap > .site-logo img {
            max-height: 80px;
        }
    }
    

    4-) Scroll suddenly stopping issue : I can’t detect this issue too. It scrolls just fine on my side. Do you still have this issue? If yes, which page and what is your test platform, browser/os version?

    Thanks.

    ahmetsali
    Keymaster

    You are welcome :) We’d be delighted if you could spare a minute to rate the theme on ThemeForest. Your feedback will boost our motivation and help us to work harder on future updates.

    https://themeforest.net/downloads
     
    I appreciate your support.

    ahmetsali
    Keymaster
    ahmetsali
    Keymaster

    Hi, you can try this custom css code to remove the overflowing effect on the first audio embeds;

    .top-content-single + .site-main .has-post-thumbnail .podcast_player:first-child .castos-player, .post.has-post-thumbnail .post-header + .entry-content .podcast_player:first-child .castos-player, .top-content-single + .site-main .has-post-thumbnail .podlove-web-player:first-child, .post.has-post-thumbnail .post-header + .entry-content .podlove-web-player:first-child, html:not(.is-audio-embeds-sticky) .top-content-single + .site-main .has-post-thumbnail .entry-content > .wp-block-embed:first-child, html:not(.is-audio-embeds-sticky) .post.has-post-thumbnail .post-header + .entry-content > .wp-block-embed:first-child, html:not(.is-audio-embeds-sticky) .top-content-single + .site-main .has-post-thumbnail .entry-content > iframe:first-child, html:not(.is-audio-embeds-sticky) .post.has-post-thumbnail .post-header + .entry-content > iframe:first-child {
        margin-top: 0;
    }
    

    Cheers.

    ahmetsali
    Keymaster

    Hi, can you please provide your wp-login details via the private content box below and let us check whats wrong.

    Thanks.

    ahmetsali
    Keymaster

    @lienbao.98

    Hİ again, we have released a new theme update with updated bundled plugins, please first update your theme to the latest version and then update your bundled plugins from Appearance > Install Theme Plugins section.

    As this topic is reserved for license requests only, if you need more help with the theme please create a dedicated topic and our support team will happily help you.

    Thanks.

    ahmetsali
    Keymaster

    Hi again, please try these checks:

    Disable your plugins one by one (except the theme’s required ones) and test scrolling after each step to find which plugin is causing it.

    Plugins that most commonly block scroll are: popups/consent, sliders, animation/scroll libraries, sticky header/menu, page builders/addons, security tools.

    Check if you have any custom CSS/JS that breaks scrolling, especially anything like:
    overflow: hidden; on html, body, or a main wrapper scripts that lock scroll on load / on popup open.

    ahmetsali
    Keymaster

    Hi, I have just checked your page and I can’t detect any issue with the scroll, it is scrolling as usual on my side. If you are still having this issue, what is your browser/os version?

    Thanks.

    ahmetsali
    Keymaster

    Hi, I changed the settings to make your recipe post to make it look kike on our demo site and It looks like some recipe content was missing, when I edit the recipe post and fill in the missing content (such as Ingredients, Instructions) it started to look like on our demo site.

    Have a nice day!

    Hi, here is an update from the plugin support. I will post when there is an update from them:

    “Thank you for explaining the impact so clearly and for outlining your concerns in detail — we completely understand why this is critical in a production environment.

    I’ll share this information and your questions with our development team so they can review the behavior and provide their input. Once I receive feedback from them, I’ll be sure to update you right away with any clarification or next steps.

    Thank you for your patience and for bringing this to our attention in such a constructive way.”

    Hi again, I am talking to the plugin support team about this issue and pushing them for a solution. I will post here when I got an update from the plugin support.

    Thanks for your patience.

    ahmetsali
    Keymaster

    @lienbao-98

    activated!

    Hi again, here is the update from the plugin support:

    “Thank you for the detailed explanation — this helps clarify the scenario very clearly.

    You are correct: the behavior you’re describing is not expected, and enrollment should normally be triggered when the WooCommerce order status changes to Completed, regardless of whether the payment was completed immediately or updated later.

    That said, based on what you’ve outlined, this does point to a limitation in the current Tutor LMS–WooCommerce integration, specifically when handling Stripe Express Checkout (Apple Pay / Google Pay) guest orders. In these cases, the user–order association and related metadata may not be fully available at the moment Tutor LMS evaluates the enrollment conditions, which can cause the enrollment logic to fail silently even when the order status is later changed to Completed.

    At the moment, Tutor LMS does not officially provide a separate or alternative hook dedicated specifically to Stripe Express Checkout flows. Enrollment is still expected to rely on the standard WooCommerce order lifecycle, and manually changing the order status should work in normal scenarios.

    I will inform our development team about this case and check whether there are any plans to improve or officially support this behavior in future updates. If they have any plans to add that, they will do so in a future update after collaborating with WooCommerce, but it will take time. We could not confirm the time frame.

    In the meantime, you can use the standard Stripe method. I hope you understand my point.

    Regards.”

    I will update you on this topic when there is an update on this matter.

    Have a nice day!

    ahmetsali
    Keymaster

    @alwisist

    I have sent it to your registered e-mail: ah***_al****@hotmail.com, please check your spam folder also.

    ahmetsali
    Keymaster

    @alwisist

    sent!

    ahmetsali
    Keymaster

    Hi Vasilis,

    Thanks for the clarification — and yes, I actually remember it the same way as well. In the past, when we bundled an updated Tutor LMS Pro version with an Efor update, the update option was visible as expected.

    Given the mixed behavior you’re seeing across sites, we’ll keep an eye on this particular installation and monitor it closely with the upcoming Efor updates. If the update option still doesn’t appear after we release the next theme update with an updated Tutor LMS Pro version, we’ll investigate it further on our side.

    For now, everything looks fine license-wise, but we’ll definitely watch this and follow up if anything changes.

    Thanks again for reporting it and for your patience.

    Best regards.

    ahmetsali
    Keymaster

    Hi Vasilis,

    Thanks for your patience.

    We’ve received confirmation from the Tutor LMS team that Tutor LMS Pro does not register update notifications in WordPress, even with an active Pro license. Because of this, updates won’t appear in the WordPress updates screen and manual updates are required. This is an intentional design decision on their side.

    We’ve passed our feedback and concerns to the Tutor LMS team, and hopefully they can introduce proper auto-update support in the future.

    To make things easier in the meantime, we will continue to include regularly updated Tutor LMS Pro versions within future Efor theme updates. When we release a new theme update, you’ll be able to update the plugin via Appearance → Install Plugins.

    We will release a new update with the updated plugin in a few days.

    Best regards.

    ahmetsali
    Keymaster
    ahmetsali
    Keymaster

    Hi again, I have passed this issue to the plugin support team and I will post here when I get an update on this.

    Cheers.

    I understand your frustration, I have prioritized this topic now, talking directly to the plugin author for a permanent fix. I will update you on this topic about the progress.

    ahmetsali
    Keymaster

    @visualcd

    You are welcome :) We’d be delighted if you could spare a minute to rate the theme on ThemeForest. Your feedback will boost our motivation and help us to work harder on future updates.

    https://themeforest.net/downloads  

    I appreciate your support.

    ahmetsali
    Keymaster

    Hi, please navigate to WP Delicious > Settings > Customization and set:

    Primary Color: 2E2E2E
    Secondaty Color: BB862F

    Default Card Layout = Layout two

    And you can fine-tune other settings from WP Delicious > Settings > Recipe Settings > Recipe Post section.

    Have a nice day!

    ahmetsali
    Keymaster

    @visualcd

    activated!

    ahmetsali
    Keymaster
    Posted in : Migration problems

    Hi,

    1-) You can position your logo below you menu from Appearance > Customizer > Header > General > Header Layout = Menu Bottom

    2-) For your tagline to show, follow Customizer > Site Identity and make sure Tagline input is not empty and “Tagline Visibility” control is set to “Show”

    3-) You can use this custom css code to fix the extra chars appearing in that page’s header menu issue:

    .nav-menu .link-text .link-text .submenu-toggle {display: none;}
    .nav-menu .link-text .submenu-toggle + .submenu-toggle { display: none; }
    

    Have a nice day!

    Hi, I have passed this issue to the plugin author and here is their reply. Please check these solutions and let us know if it still not fixed:

    Solution for Tutor LMS Pro + WooCommerce Stripe Issue Issue Analysis
    The problem arises when using Apple Pay and Google Pay through WooCommerce Stripe Gateway, where orders remain in “Processing” status, preventing automatic enrollment in Tutor LMS. This issue is likely due to the specific flow of Stripe’s Express Checkout not triggering the necessary WooCommerce/Tutor LMS hooks.

    Steps to Resolve
    Verify WooCommerce Settings:

    Ensure that the “Auto Complete Orders” setting is enabled for virtual products in WooCommerce. This can be done by adding a custom function to your theme’s functions.php file:

    add_filter('woocommerce_payment_complete_order_status', 'auto_complete_virtual_orders', 10, 3);
    function auto_complete_virtual_orders($order_status, $order_id, $order) {
     if ('processing' === $order_status && $order->has_status('processing')) {
         $virtual_order = true;
         if (count($order->get_items()) > 0) {
             foreach ($order->get_items() as $item) {
                 if ('line_item' == $item->get_type()) {
                     $product = $item->get_product();
                     if (!$product->is_virtual()) {
                         $virtual_order = false;
                         break;
                     }
                 }
             }
         }
         if ($virtual_order) {
             return 'completed';
         }
     }
     return $order_status;
    }
    

    Check Webhook Configuration:

    Ensure that the Stripe webhooks are correctly configured to communicate with WooCommerce. The necessary events for order completion should be enabled, such as payment_intent.succeeded.
    Custom Hook for Enrollment:

    If the issue persists, consider adding a custom hook to manually trigger enrollment upon order completion. This can be done by using the woocommerce_order_status_completed action:

    add_action('woocommerce_order_status_completed', 'enroll_student_on_order_complete', 10, 1);
    function enroll_student_on_order_complete($order_id) {
     $order = wc_get_order($order_id);
     if ($order) {
         // Logic to enroll the student in Tutor LMS
         // Example: TutorLMS enrollment function
     }
    }
    

    Compatibility Check:

    Confirm with Tutor LMS support if there are any known compatibility issues with Apple Pay/Google Pay and if there are any updates or patches available.
    Testing:

    After implementing the above changes, conduct thorough testing with both logged-in and guest users to ensure that orders complete and enrollments occur as expected.
    Additional Recommendations
    Plugin Updates: Regularly update all plugins to the latest versions to benefit from bug fixes and improvements.
    Consult Documentation: Review the documentation for both Tutor LMS and WooCommerce Stripe Gateway for any specific instructions related to payment gateways.

    By following these steps, you should be able to resolve the issue of orders remaining in “Processing” status and ensure automatic enrollment in Tutor LMS.

    ahmetsali
    Keymaster

    @bunmiokon

    activated!

    ahmetsali
    Keymaster
    ahmetsali
    Keymaster
    ahmetsali
    Keymaster
    ahmetsali
    Keymaster

    @roberta

    replied to your e-mail.

    ahmetsali
    Keymaster

    @sarahhmkk5gmail-com

    Hi, please request your licences in the topic below, (make sure to add your domain name)

    https://www.pixelwars.org/forums/topic/tutorlms-pro/

    Thanks.

    ahmetsali
    Keymaster

    @roberta

    sent!

    ahmetsali
    Keymaster

    @antoniokenaz1

    You can activate your Crocoblock and Amelia licences by following the steps in the e-mail.

    ahmetsali
    Keymaster
    Posted in : No margins on mobile

    You are welcome :) We’d be delighted if you could spare a minute to rate the theme on ThemeForest. Your feedback will boost our motivation and help us to work harder on future updates.

    https://themeforest.net/downloads

    I appreciate your support.

    ahmetsali
    Keymaster
    Posted in : No margins on mobile

    Hi, I have just fixed it by adding this custom css code;

    .tutor-dashboard #tutor-dashboard-footer-mobile>div>div>a {
        width: 33% !important;
        line-height: 1;
    }
    

    Have a nice day!

    ahmetsali
    Keymaster
    ahmetsali
    Keymaster

    @visualcd

    replied to your e-mail.

    ahmetsali
    Keymaster

    @sidrabezers

    Can you be more specific, please? bundle items => which plugins are you referring to?

    Hi, you can try this custom CSS code:

    .tutor-login-form-wrapper input {
        max-width: none;
    }
    

    Cheers.

    ahmetsali
    Keymaster

    Hi, you can change it from “Appearance > Customize > Site Identity > Image Logo Sticky Height (px)” option.

    Cheers.

    ahmetsali
    Keymaster

    @sidrabezers

    Licenses can only be activated on your final domain, for your staging/test site you don’t need to activate the licenses, activation enables updates for the plugins; you can test the pro features without activation.

    ahmetsali
    Keymaster
    ahmetsali
    Keymaster

    @pranadan

    replied to your e-mail.

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