[serkan]

Hi, You can install something like Slider Revolution, Smart Slider 3, or Swiper Slider. These have built-in touch/swipe support out of the box.
Thanks

[serkan]

Hi,
If you provide me your wp admin details via our private content box below, we can check the issue.
Thanks

[serkan]

Hi,
You changed something in the Child theme. It is very difficult to understand what you changed in which code. When I activate the normal parent theme, this resize issue never appears. So you should reconsider your later changes or use the parent theme.
Thanks

[serkan]

Hi,
You can easily make designs using elementor instead of shortcode. There is also a documentation link for the theme below. You can also get extra help from there.
https://themes.pixelwars.org/doc/theblogger/#pages
Thanks

[serkan]

Hi,
Could you please provide me your wp admin details via our private content box below?
Thanks

[serkan]

Hi,
We didn’t get your wp admin details yet. Please share the wp admin details via our private content box below.
Thanks

[serkan]

Hi,
Please check out this related topic;
https://www.pixelwars.org/forums/topic/system-requirements-for-wordpress-themes/
When you set up the required settings, you can import the demo content again.
Thanks

[serkan]

Hi,
You can check out this related topic for how to use the css code;
https://www.pixelwars.org/forums/topic/how-to-use-custom-css-for-wordpress-themes/
Thanks

[serkan]

Hi,
Please go to dashboard > appearance > customize > site identity > image logo > you can change the logo here.
Thanks

[serkan]

Hi,
Please go to dashboard > appearance > customize > general > disable grain effect and save it.
Thanks

[serkan]

Hi,
You can use this custom css code;

.ekit-wid-con .elementskit-post-image-card:hover .elementskit-entry-thumb>img { transform: none !important; opacity: 1 !important; }

Thanks

[serkan]

Hi, Our developers are working intensively on the update. I am sending him a reminder to prioritize your issue. Thank you for your patience and understanding.

[serkan]

Hi @bill
I just fixed the menu part of your website. If you still need more help don’t hasitate to contact me.
Have a nice day.

[serkan]

Hi, When I try to enter your wp admin information, the hosting gives me the following warning;
“Forbidden. You don’t have permission to access this resource.”
Please try disabling the “Smooth Scroll” option from:
Customizer → General → Layout
After turning it off, the scrolling should work normally.
Have a nice day.

[serkan]

Hi, Tutor LMS pro needs the Tutor LMS plugin. When I activated it, it automatically updated the plugin.
Have a nice day.

[serkan]

You are welcome :) We’d be very happy if you can spare a minute to rate the theme on ThemeForest. Your feedback will boost our motivation and help us to work harder on future updates.

https://themeforest.net/downloads

Thank you for your support.

[serkan]

You are welcome :) We’d be very happy if you can spare a minute to rate the theme on ThemeForest. Your feedback will boost our motivation and help us to work harder on future updates.

https://themeforest.net/downloads

Thank you for your support.

[serkan]

Thanks for the feedback. We’d be very happy if you can spare a minute to rate the theme on ThemeForest. Your feedback will boost our motivation and help us to work harder on future updates.

https://themeforest.net/downloads

Thank you for your support.

[serkan]

Hi,
I imported the demo content for you.
Have a nice evening.

[serkan]

Hi,
Thanks for the follow-up.
You’re absolutely right — updating 500+ posts manually isn’t feasible. I’ve forwarded this to our developer so we can review the best centralized approach (template-level adjustment vs. a global fix) and confirm what’s possible with your current setup.
As soon as we get the developer’s confirmation, I’ll update you with the recommended path and, if applicable, which template/file would need to be amended.

Best regards,
Serkan

[serkan]

Hi,
Thanks — that message is coming from Amelia, not the Efor theme.
Amelia is a separate plugin, and it requires its own license activation to receive automatic plugin updates. This does not block updating the Efor theme.
For updating the Efor theme, you don’t need any activation code. The correct way is to update it via ThemeForest (and the easiest method is using the Envato Market plugin):

Update the theme following this guide:
https://www.pixelwars.org/forums/topic/how-to-update-your-theme/

After the theme update, go to Appearance → Install Theme Plugins and update the bundled plugins (e.g., Tutor LMS Pro) from there.

If you specifically need license/activation help for premium plugins, please share your details in this topic so our team can assist:
https://www.pixelwars.org/forums/topic/tutorlms-pro/

So yes — the theme update comes from ThemeForest/Envato Market, and the Amelia license warning is unrelated to the theme.

Best regards,
Serkan

[serkan]

Hi,

That page is a podcast episode post, and the overlapping you’re seeing is happening because the episode content is added in the wrong place.
At the moment, the audio / image content is still added manually at the top of the post. For this post type, the theme already has a dedicated Podcast Episode Details section at the bottom of the post editor.
What you need to do is:
Scroll down to the Podcast Episode Details section.
Upload your episode audio file there, or paste the episode URL.
Add the episode image in the same section.
Then remove the episode-related content from the very top of the post.
Once the episode file and image are added via the Episode Details section and the top content is removed, the layout will fix itself and the overlapping will be gone.

If anything is unclear, just let me know and I’ll help.
Best regards,
Serkan

[serkan]

Hi,
I’ve uploaded a sample episode for you as a reference.
If you check its settings, you’ll see that different options were selected.
Also, you hadn’t installed the podcast plugin yet, so I went ahead and installed it for you.

https://chrisvanvliet.com/episode-01-its-time-to-reveal-some-secrets/

Best regards,
Serkan

[serkan]

Hi
Could you please provide me your wp admin details via our private content box below?
Thanks

[serkan]

Hi,

Just to clarify once again: the theme does not require any activation or license code.
The “Bezahl-Code ist ungültig oder abgelaufen” message is not related to the Pixelwars theme.
If you’re seeing this while setting up the theme, please follow our official installation guide step by step here:
https://docs.pixelwars.org/efor.php#installation

This guide explains:
How to upload and install the theme correctly
Which plugins are required / optional
The correct order of installation (theme → plugins → demo content)

Theme updates are handled via ThemeForest downloads, not via activation. You can also see the update guide here:
https://www.pixelwars.org/forums/topic/how-to-update-your-theme/

Best regards,
Serkan

[serkan]

Hi,
I will forward this topic to our developer and i will keep you updated.
Thanks

[serkan]

Hi,

Thanks for the link.
If the contact form was previously working and is no longer displaying without any changes made on the page, this is usually related to a plugin, shortcode, or configuration issue rather than the theme itself.
To properly investigate and identify the cause, could you please provide temporary WordPress admin access via private content box below so we can take a closer look?

We’ll check things like:
Whether the contact form plugin is active and functioning
If the form shortcode/block is still present on the Contact page
Any recent plugin or WordPress updates that may have affected the form
Console or configuration issues that can’t be diagnosed from the front end

Once we have access, we’ll review it and let you know what’s causing the issue.
Best regards,
Serkan

[serkan]

Hi,

Thanks for sharing the link — we checked it and the page isn’t actually “broken” by the theme. The issue comes from Mixed Content errors.

Your page is loading over HTTPS, but some images on the Home-04 page are being requested over HTTP (insecure), for example:

http://dydybee.com/wp-content/uploads/…jpg

Modern browsers block these insecure image requests on HTTPS pages, which results in missing images and a layout that looks incorrect.

How to fix

Please update those image URLs to HTTPS:

Replace http://dydybee.com/… with https://dydybee.com/…

The quickest ways to do this:

Update the image URLs in the page builder (reselect / reinsert the images), or

Use a “force HTTPS” approach (e.g. replace URLs from HTTP to HTTPS / mixed content fix plugin), and/or

Ensure your WordPress settings are HTTPS:

Settings → General → WordPress Address (URL) and Site Address (URL) should both start with https://

About “/index.php/” in the URL

We also noticed your URL structure includes /index.php/, which usually indicates a permalink / server rewrite configuration issue. It won’t directly cause the layout problem, but we recommend fixing it for clean URLs:

Settings → Permalinks → Save changes

And confirm your server has proper rewrite rules enabled.

Once the mixed content is resolved, Home-04 should display normally.

Best regards,
Serkan

[serkan]

Hi,

Thanks for the details.

At the moment, the image URLs you shared are returning 404 (Not Found) errors, so we’re unable to view the screenshots. Could you please double-check the links or re-upload the images so we can review the layout issue properly?

Once we can see the screenshots, we’ll be happy to advise on a proper fix for the embed overlap issue without relying on spacers.

Looking forward to your update.

Best regards,
Serkan

[serkan]

Hi,
Please go to appearance > customize > header > menu > you can customize the color here.
Appearance > customize > widgets > header social media icons > you can remove them.
Thanks

[serkan]

You are welcome :) We’d be very happy if you can spare a minute to rate the theme on ThemeForest. Your feedback will boost our motivation and help us to work harder on future updates.

https://themeforest.net/downloads

Thank you for your support.

[serkan]

Hi,

Thank you for your patience.

We’ve confirmed that the Shop Sidebar and widgets are configured correctly, however the sidebar is not being loaded at all on the main Shop page. This indicates that the issue is related to the Shop/archive template itself rather than widget settings.

We’ve forwarded this case to our developer to review the WooCommerce shop layout and template behavior in detail. Once we receive feedback, we’ll get back to you with an update or a clear solution.

Thank you for your understanding — we’ll keep you posted.

Best regards,
Serkan

[serkan]

Hello,
Thank you for reporting this.
I’ve checked your website, and you’re absolutely right — scrolling is not working on desktop.
Since the Smooth Scroll option is disabled and LiteSpeed is already deactivated, this issue does not appear to be cache-related or theme-option related.
In most cases, this behavior is caused by a third-party plugin or custom script that applies overflow: hidden to the page or blocks scrolling via JavaScript (for example, popup, animation, or menu-related plugins).
To identify the exact cause, we’ll need to take a closer look at your setup.
Could you please share your WordPress admin login details in the Private Content box below?
Once we have access, we’ll check which script or setting is preventing scrolling and help you resolve it quickly.

Best regards,
Serkan

[serkan]

Good afternoon,
Thank you for the update and for confirming that you’ve already gone through those steps.
Since the issue persists and the images were working correctly before, it does appear that this is most likely related to a third-party plugin or a configuration change rather than the theme itself. However, to better understand what’s happening on your specific setup, we’ll need to take a closer look.
Could you please share your WordPress admin login details in the Private Content box below?
This will allow us to inspect the settings and identify exactly what is causing the images to appear cropped and not responsive.
Once we have access, we’ll be happy to investigate further and get back to you with a clear solution.

Thank you for your cooperation.
Best regards,
Serkan

[serkan]

Hi Tivon,

Thanks for sharing the link — I’ve checked your site and noticed that the CSS you’ve added successfully hides the “0 COMMENTS” text from the post meta area.

This is actually the recommended approach 👍
Since comments are already disabled, hiding the comment count via CSS is the cleanest and safest solution, and it won’t cause any issues with future updates.

So you’re all set — no further action is needed on your side.

Best regards,
Serkan

[serkan]

You are welcome :) We’d be very happy if you can spare a minute to rate the theme on ThemeForest. Your feedback will boost our motivation and help us to work harder on future updates.

https://themeforest.net/downloads

Thank you for your support.

[serkan]

Hi Tivon,

You can change or remove the “EDITOR” label in the latest_from_the_blog section using a string translation tool like Loco Translate — that’s usually the easiest way. After installing Loco Translate, search for “EDITOR” and change or remove it.

Let me know if you have any problem.
Thanks

[serkan]

We’d be very happy if you can spare a minute to rate the theme on ThemeForest. Your feedback will boost our motivation and help us to work harder on future updates.

https://themeforest.net/downloads

Thank you for your support.

[serkan]

Hi there,
Thank you for reaching out and for sharing the details.
We’ve reviewed your case, and this issue doesn’t appear to be related to TheBlogger theme itself. The sticky behavior you’re experiencing on tablets and smaller devices is controlled entirely by the LuckyWP Table of Contents plugin’s internal logic, responsive breakpoints, and CSS/JS handling.
Unfortunately, we’re not able to intervene in or modify third-party plugin source code, and customizing or debugging another plugin’s behavior falls outside the scope of our theme support.
Since LuckyWP is actively maintained, we strongly recommend contacting the plugin’s official support team. They can provide the most accurate guidance on:
Sticky behavior on mobile/tablet devices
Responsive or breakpoint-related settings
Any required custom CSS specific to the plugin

You can reach them directly here:
👉 https://wordpress.org/support/plugin/luckywp-table-of-contents/
Please let us know if you need help with any theme-related configuration — we’ll be happy to assist.
Best regards,
Serkan

[serkan]

You are welcome :) We’d be very happy if you can spare a minute to rate the theme on ThemeForest. Your feedback will boost our motivation and help us to work harder on future updates.

https://themeforest.net/downloads

Thank you for your support.

[serkan]

You are welcome :) We’d be very happy if you can spare a minute to rate the theme on ThemeForest. Your feedback will boost our motivation and help us to work harder on future updates.

https://themeforest.net/downloads

Thank you for your support.

[serkan]

Hi Vasilis,
Thanks for checking in — hope you’re doing well too 🙂
I’ve reached out to our developer to see if there’s any update or progress on this issue. As soon as I hear back with any new information, I’ll get back to you right away.
Thanks for your patience in the meantime.
Best regards,
Serkan

[serkan]

Hi there,
Thanks for getting back to us and for checking this with your hosting provider.
Unfortunately, this isn’t something that can be fixed from inside WordPress. The limits we mention (PHP memory, execution time, remote file access, etc.) are controlled at the server/hosting level, and if the host doesn’t allow changing them, WordPress itself can’t override those restrictions.
Yes — these limitations are very likely the reason why the demo import can’t complete properly. When the importer can’t download the demo media files, images are skipped, and it’s also normal for parts of the homepage (like the header text or sections) to appear different or missing.
At this point, you have two practical options:
Move the site to a different hosting provider that meets the system requirements and allows adjusting PHP settings. Once that’s done, you can run the demo import again and it should work as expected.
Stay on your current hosting, import the demo without media, and then add the images and some demo content manually. This works, but it does require extra setup and won’t be a full one-click demo import.
So to summarize: this can’t be resolved via WordPress settings, and the server limits you mentioned are indeed causing the issue. If having the demo exactly as shown is important, switching hosting would be the recommended solution.

Let us know how you’d like to proceed or if you need any guidance before re-importing.
Best regards,
Serkan

[serkan]

Thanks for the feedback. We’d be very happy if you can spare a minute to rate the theme on ThemeForest. Your feedback will boost our motivation and help us to work harder on future updates.

https://themeforest.net/downloads

Thank you for your support.

[serkan]

Hi there,
Thanks for reaching out 😊
This usually happens when only one logo version is uploaded.
Could you please make sure that both the regular logo and the negative (sticky) logo are uploaded in the theme options?
After adding both versions, please clear your cache and check again.
If the issue still persists, kindly share your WP Admin login details with us via the Private Content box below so we can take a closer look.
Looking forward to your reply.
Best regards,
Serkan

[serkan]

Hi there,
Thanks for the details.
Those “[ERROR] Failed to import … (Media)” messages typically mean the demo XML content starts importing, but your server can’t download the demo media files during the process (timeouts/limits/remote file access). When the media import fails, it’s also normal to see parts of the demo (like the homepage header text/sections) not matching.
Please revise your server/PHP settings according to our system requirements topic and then run the demo import again:
https://www.pixelwars.org/forums/topic/system-requirements-for-wordpress-themes/
After applying those recommended values (memory limit, execution time, upload limits, etc.), the demo import should complete properly and your homepage will match the demo much more closely.
If it still fails after updating the requirements, please share your hosting provider, PHP version, and the full import log, and we’ll advise the next step.
Best regards,
Serkan

[serkan]

Hi Kosta,
Thanks for following up.
I’ve just checked in again with our development team regarding your case to make sure it’s prioritized.
I’ll get back to you as soon as I receive their feedback or next steps.
Thanks again for your patience — I know this one is important to wrap up.
Best regards,
Serkan

[serkan]

You are welcome :) We’d be very happy if you can spare a minute to rate the theme on ThemeForest. Your feedback will boost our motivation and help us to work harder on future updates.

https://themeforest.net/downloads

Thank you for your support.

[serkan]

Hi there,
Thanks for the update.
On the inner pages, the logo behavior you’re seeing is usually caused by a transparent / overlay-style header layout being selected. In that layout, the theme may keep using the “negative” logo even when the header background is white.
To fix this, please try selecting one of the non-transparent header layouts instead of the transparent one.
Once a non-transparent header layout is selected, the regular main logo will be used correctly on white headers.
If the issue continues, please share the page URL and a screenshot of the selected header layout so we can guide you to the exact option.
Thanks

[serkan]

Hi,
Thank you for sharing the details.
Our WordPress developer is currently reviewing the issue. We’ll get back to you with an update as soon as possible.
Thanks for your patience.
Best regards,
Serkan