serkan

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list of topics you have created till now.

  • serkan
    Moderator
    Posted in : Contact form error

    Hi Mathis,
    Could you please also add your wp-admin details via our private content box below?
    I will also forward your issue to our developer and I will keep you updated as soon as possible.
    Just in case, can you both try to use ninja form plugin if there is an issue with the theme?
    https://wordpress.org/plugins/ninja-forms/
    Thanks

    serkan
    Moderator

    Hi,
    Is the “meet me” page your about me page? If it is yes then, could you take a screenshot of the issue on your side please because it looks okay?

    serkan
    Moderator

    Hi,
    The transition is designed for pages in the menu. If you add your legal page to the menu then you can use it otherwise it is not possible by default.
    Thanks

    serkan
    Moderator

    Hi,
    Please go to appearance > customize > site identity > you can customize title and tagline here.
    Thanks

    serkan
    Moderator

    Hi,
    Sorry for the late reply. I will forward this topic to our developer and i will keep you updated as soon as possible.
    Thanks for your patience.

    serkan
    Moderator

    Hi,
    Please deactivate your plugins and try it again. One of your plugin’s settings may conflict with the theme.
    Thanks

    serkan
    Moderator

    Hi,
    Please go to dashboard > loco translate > impose shortcode > create a new language > you will be able to translate it. Please see the screenshot below;
    https://ibb.co/3BXGSmG
    Thanks

    serkan
    Moderator

    Hi,
    Could you please download a fresh copy of the theme from your ThemeForest account and try it again?
    Please be sure that you are uploading theblogger.zip file ?
    Extract the theblogger-package and you should upload that file from the theme folder.
    If you still have any issue, could you please contact with your hosting company and tell them to check these values for you? In that case, you would have to contact your web hosting provider to increase the limit for you.
    upload_max_filesize = 128M
    post_max_size = 128M
    max_execution_time = 300
    You can also check http://www.wpbeginner.com/wp-tutorials/how-to-increase-the-maximum-file-upload-size-in-wordpress/
    Thanks

    serkan
    Moderator
    Posted in : Lahanna upload Issues

    Hi,
    There is a Lahanna logo under the vegetable. You can download and use, but it is recommended to create your own logo through photoshop.

    serkan
    Moderator
    Posted in : Templates dropdown

    Hi,
    Please go to appearance > widgets > homepage blocks > the menu item come via this widget. So if you want to change the menu item, you should customize it.
    Thanks

    serkan
    Moderator
    Posted in : Contact form error

    Hi,
    I will forward this topic to our developer and i will keep you updated.
    Thanks

    serkan
    Moderator
    Posted in : Lahanna upload Issues

    Hi Jessica,
    You forgot to install the plugins related to the theme. It was under plugin folder. I just installed an activated.
    Please go to dashboard > appearance > import demo data > choose one of the demo layout (i didn’t import it because i didn’t know which style you want to have) > then everything should be okay.
    Thanks

    serkan
    Moderator
    Posted in : Header image

    Hi,
    It comes when you import the demo data. Also, you can download the image and upload it to your website as well.
    https://themes.pixelwars.org/lahanna/demo-01/wp-content/uploads/sites/2/2018/07/logo-2.png
    But our logo and the vegetable images are connected each other. You should create your own logo =)
    Thanks

    serkan
    Moderator

    Hi,
    Do you have any problem at the moment with the theme?
    Thanks

    serkan
    Moderator
    Posted in : Contact form error

    Hi,
    Please contact your hosting company and ask them to enable the PHP mail function.
    Thanks

    serkan
    Moderator

    Hi,
    You can show portfolio items in portfolio page. There is not any shortcode for the portfolio item. You should create a portfolio page and it will display on it automatically.
    Thanks

    serkan
    Moderator

    You are welcome.

    serkan
    Moderator

    Hi,
    Please go to loco translate plugin > choose lahanna theme > create a new language and type the string older posts and translate it. Please see the screenshots below;
    https://ibb.co/tPBPWym
    https://ibb.co/bbjBHyD
    Thanks

    serkan
    Moderator
    Posted in : Lahanna upload Issues

    Hi,
    Could you also share the website url as well?
    I have your username and password but also i need the website url as well.
    Thanks

    serkan
    Moderator

    Hi,
    I just went to dashboard > settings > permalinks> chose post name and saved it.
    You can check out the “rosetta” portfolio item now.
    Thanks

    serkan
    Moderator

    Hi,
    This string is part of wordpress, if you download the wordpress translation for the languages that you have, it should be automatically translated for you. Please check out this related topic;
    https://wordpress.org/support/topic/how-to-change-the-warning-text/
    Also, you can try to use this plugin as well.
    https://wordpress.org/plugins/change-password-protected-message/
    Thanks

    serkan
    Moderator

    Hi,
    Could you provide me your wp admin details via our private content box below?
    Thanks

    serkan
    Moderator

    Hi,
    Hosting company should handle the php issue because it is on server side.

    serkan
    Moderator

    Hi Rick,
    It is not related to the theme it is related to PHP configuration. You can check out this related topic;
    https://wordpress.org/support/topic/cant-install-the-site-is-experiencing-technical-difficulties/
    I would recommend you to contact your hosting company and get some help.
    Please keep me updated when you get a solution from hosting company.
    Thanks

    serkan
    Moderator
    Posted in : Lahanna upload Issues

    Hi Jessica,
    I can import the demo content for you. Just tell me which demo you want to upload and provide me your wp admin details via our private content box below.
    Thanks

    serkan
    Moderator

    Hi @travis
    I just imported the demo content for you via one click demo import plugin.
    Thanks

    serkan
    Moderator

    Hi,
    Please deactivate your third party plugins than, I recommend you to install and run regenerate plugin once and try it again.
    https://wordpress.org/plugins/regenerate-thumbnails/
    Thanks

    serkan
    Moderator

    Hi, I want to clarify the subject of Footer instagram. Can you tell me where you want to use instead of removing it one by one?

    serkan
    Moderator

    Hi,
    You can use this custom css code for removing the instagram on those pages;

    .page-id-1170 .footer-insta, .page-id-4160 .footer-insta { display: none; }

    .single-post .footer-insta If you want to add the blog post pages, you can add this code after comma.
    I just checked your font on the menu via extension, it looks okay on my side. Please see the screenshot below;
    https://ibb.co/9ymh9QW
    If you still have the issue, deactivate your third party plugins and try it again.
    Thanks

    serkan
    Moderator

    Hi @travis,
    If you import three demo content at the same time, it will be mess on your side. You can choose one of the demo content and import it. You can not use the three demo at the same time. But you can customize each part and make it similar on the customizer. You should go to appearance customize > you can change the meta, blog, post etc styles here.
    Thanks

    serkan
    Moderator

    Hi,
    I tested your website with iPhone 8 and i didn’t see the scroll issue. It is working well. Could you please deactivate your third party plugins and try it again?
    Please keep me updated.
    Thanks

    serkan
    Moderator

    Hi @chris.edge
    Go to dashboard > pages > create a page and name it blog
    Then go to settings > reading > post page > choose blog page and save it.
    Also, you can customize the display if you go to appearance > customize > blog > change the layout.
    Thanks

    serkan
    Moderator

    Hi,
    I will make some test on it and i will keep you updated.
    Thanks

    serkan
    Moderator

    Hi,
    Yes we can. You can provide me the related url and we can add custom css code for that certain page.
    Thanks

    serkan
    Moderator
    Posted in : Video Post with Audio

    Hi,
    WordPress doesn’t allow us to have audio if you use the video as featured thumbnail as you did. Background videos shouldn’t play with sound, it breaks the usability. I searched it and there is not any easy solution. Just in case, i will talk to our developer and i will keep you updated.

    serkan
    Moderator
    Posted in : Link doesn't work

    You’re welcome, please don’t forget to rate the theme on themeforest if you liked it, thanks.

    serkan
    Moderator

    Hi, due to the limitation of the nature of an ajax fetched page any third party plugin which requires extra JavaScript to work will not work right with theme’s ajax homepage sub pages, unfortunately there isn’t any easy applicable fix for this situation. I will double check the issue with our developer if there is anything we can do.

    serkan
    Moderator
    Posted in : Menu & Languge

    Hi,
    Go to appearance > menus > change the label of the menu item. Also, go to appearance > widgets > change the widget title as well. Please see the screenshots below;
    https://ibb.co/jbvStRL
    https://ibb.co/sPbGw7J
    You can search the loco translate plugin in the forums. There are plenty topics related to usage of the plugin.
    Thanks

    serkan
    Moderator

    You’re welcome, please don’t forget to rate the theme on themeforest if you liked it, thanks.

    serkan
    Moderator

    Hi,
    Please go to appearance > customize > general > fonts > you can choose the heading font and subheading font family over here.
    And, go to dashboard > plugins > deactivate WooCommerce plugin. The chart icon will remove from the header.
    Thanks

    serkan
    Moderator

    Hi @Bens
    I just added custom css codes for fixing the issue.
    Thanks

    serkan
    Moderator
    Posted in : Video Post with Audio

    Hi Alex,
    Could you provide me your related url, please?
    Thanks

    serkan
    Moderator
    Posted in : Link doesn't work

    Hi,
    I just changed the portfolio slug and it worked again.
    Thanks

    serkan
    Moderator

    Hi,
    I just imported the demo content for you.
    Thanks

    serkan
    Moderator
    Posted in : Link doesn't work

    Hi,
    Could you provide me your wp admin details via our private content box, below?
    Thanks

    serkan
    Moderator

    Hi,
    I am trying to reach your admin panel and i am getting this error message “Unknown username. Check again or try your email address.”
    Can you double-check your login credentials, please?
    Thanks

    serkan
    Moderator
    Posted in : erfor

    Hi, I checked the chrome console and saw an error message about `Font from origin has been blocked from loading by Cross-Origin Resource Sharing policy: No ‘Access-Control-Allow-Origin’ header is present on the requested resource.
    Origin is therefore not allowed access.`, I just made a quick search on it and found some possible solutions, please check out these posts;

    http://webmasters.stackexchange.com/questions/71630/font-blocked-from-loading-by-cross-origin-resource-sharing-policy-no-access-co

    http://stackoverflow.com/questions/26125030/font-awesome-icons-not-showing-in-chrome-a-maxcdn-related-cross-origin-resource

    serkan
    Moderator

    Hi,
    Go to dashboard > pages > create a page and name it “recipes” > and paste the cooked shortcode like this “[cooked-browse]”
    In the same way, you should drag and drop it to the related menu area.
    https://ibb.co/BPw8Sxq
    Thanks

    serkan
    Moderator

    Hi,
    You can use this custom css code; (just change the color codes)

    ::selection { color: #000; background: #FFF9CD; }

    You need to go to about me page and edit it with elementor. You will be able to edit it.
    We are using “now” font for the menu. I also checked your font and it is the same like ours.
    Thanks

    serkan
    Moderator

    Hi Katja,
    If you want to change the hamburger menu position, you need to do further customization because it will effect the social and search position as well. It is not easy with a simple css code.
    I need to get your wp admin details because of the testing html widget.
    You need to go to settings > reading > change the post page and you will able to edit the blog page with elementor. When it is selected as post page, wordpress doesn’t allow to edit it.
    Unfortunately it is not possible design blog archive page with Elementor Free version, it requires Elementor Pro version, you can check out the post below for more about this;
    https://elementor.com/blog/build-blog-wordpress/
    Btw, there are couple of blog layouts within the theme, such as Regular, Grid, List, Circles etc. You can also customize your blog archive page from Customizer > Blog.
    I would recommend you to contact your hosting about the ssl certificate.
    Thanks

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