serkan

Forum Replies Created

list of topics you have created till now.

  • serkan
    Moderator

    Hi,
    Could you please deactivate your cache plugin and try it again?
    Has there been any improvement in the header and footer after my update with Elementor? This is a similar topic to the one I just answered.
    Thanks

    serkan
    Moderator

    Hi,
    Could you please check it again? With the elementor i changed the margin for the fatured area.
    Have a nice day.

    serkan
    Moderator
    Posted in : Blog Page

    Hi @sebeforforum
    Could you please provide me your wp admin details via our private content box below?
    Thanks

    serkan
    Moderator
    Posted in : Adding to cart twice

    Hi,
    Could you please provide me your wp admin details via our private content box below?
    Thanks

    serkan
    Moderator
    Posted in : View on mobile

    Hi,
    I conducted my tests with iPhone 14 ProMax, Safari and Chrome. I did not encounter any problems with Responsive. What is your testing platform? If you make a video for me and share it, I will share it with the developer.
    Thanks

    serkan
    Moderator

    Hi, Portfolio works with ajax structure. Since Elementor also uses an ajax structure, the two ajax structures conflict. Elements requiring extra javascript to work may not work on pages since the page content is fetched via ajax. Thanks

    serkan
    Moderator

    You are welcome :) We’d be very happy if you can spare a minute to rate the theme on ThemeForest. Your feedback will boost our motivation and help us to work harder on future updates.

    https://themeforest.net/downloads

    Thank you for your support.

    serkan
    Moderator

    Hi, When I look at your website, I see that you use right to left. Can you tell me the parts you see differently? Let me try to help you.
    Thanks

    serkan
    Moderator
    Posted in : Full width header?

    Hi,
    You can use this custom css code;

    .header-wrap { width: 100%; }

    Thanks

    serkan
    Moderator
    Posted in : Adding to cart twice

    This issue can be easily resolved by changing the parcel packing option.

    You must have selected “Pack items individually” in Parcel packing option (in plugin settings).

    Kindly change that to “weight based“, because you are in need of weight based calculation.

    With Box Packing & Pack Items individually options dimensions & weight will be considered to calculate the shipping cost. refer the details below:
    Parcel Packing: WooForce plugin provides you three options to pack a parcel(s) as given below:

    Pack Items Individually: In this option, each item in the cart is packed separately. Total Shipping cost calculated by adding shipping cost of each item.
    For example, The shipping cost of Item X is $10. If the customer adds two quantities of Item X to the cart, then total shipping cost is $10 x 2, which is $20.
    Note: This is the default option.
    Pack into boxes with weight and dimensions: If packing items individually does not suit to your business, then you can define required box sizes under Box Dimensions section. All the cart items are packed into custom boxes defined in Box Dimensions settings. The best fit box is auto chosen from the defined boxes.
    Weight based: In this option, the weight of all the cart item is summed up and passed to UPS API to get rates.

    serkan
    Moderator

    Hi, The URL you shared with me cannot be opened in any way. I will try again using a VPN in a different location during the day.

    Set the “Max input time” setting to 1000 in your server configurations.

    Check your current value from the location:
    “Tools > Site Health > Info > Server > Max input time”.

    See: https://i.ibb.co/Vq3j09m/Max-input-time.png

    Thanks

    serkan
    Moderator

    Hi,
    It is a feature added by the theme. If you want to remove it, you can try the css code in the topic below.
    https://www.pixelwars.org/forums/topic/green-load-bar/
    Thanks

    serkan
    Moderator
    Posted in : Blog Page

    Hi,
    Please go to dashboard > pages > create a page and name it “blog” and save it.
    Then go to dashboard > settings > reading > choose your homepage and post page then save it.
    Btw, you will have your blog page. Go to appearance > customize > blog > you will able to customize it.
    Thanks

    serkan
    Moderator

    Hi,
    Please go to dashboard > appearance > widgets > please check blog and page featured areas if there is who mainslider widget is exist.
    Thanks

    serkan
    Moderator

    Hi,
    I will forward this topic to our developer and i will keep you updated.
    Thanks

    serkan
    Moderator

    Hi,
    I saw the issue. I will forward this topic to our developer. When a solution is found for the issue, an update will be released.
    We will keep you updated.
    Thanks

    serkan
    Moderator

    Hi,
    Could you please provide me your wp admin details via our private content box below?
    Thanks

    serkan
    Moderator

    Hi,
    -I am sharing a screenshot of how you can customize the box where you write your name. It might be more understandable if you look at this.
    https://ibb.co/4tQzKLj

    -The font in the Explore section comes from the body font. If you go to dashboard > appearance > customize > typography > body font > you can customize it.

    – If you go to dashboard > appearance > widgets > you can customize the footer copy right text and social icons.

    Thanks

    serkan
    Moderator

    You are welcome :) We’d be very happy if you can spare a minute to rate the theme on ThemeForest. Your feedback will boost our motivation and help us to work harder on future updates.

    https://themeforest.net/downloads

    Thank you for your support.

    serkan
    Moderator

    Hi,
    You can use this custom css code for increasing the hamburger icon’s width and height.

    @media screen and (max-width: 767px) { .menu-toggle .lines, .menu-toggle .lines:before, .menu-toggle .lines:after { width: 26px; height: 4px; } }

    The css code below will add a few pixels below the logo on mobile devices.

    @media screen and (max-width: 767px) { .is-header-small .site-title img { margin-top: -3%; } }

    This css code will solve the large mobile logo issue;

    @media screen and (max-width: 767px) { .is-header-small .site-branding { max-width: 200px; } }
    serkan
    Moderator
    Posted in : Can't load videos

    Hi,
    I can not check your website because it is asking me username and password.
    Could you please check out this related topic;
    https://www.themeum.com/managing-videos-with-tutor-lms/
    Thanks

    serkan
    Moderator

    You are welcome :) We’d be very happy if you can spare a minute to rate the theme on ThemeForest. Your feedback will boost our motivation and help us to work harder on future updates.

    https://themeforest.net/downloads

    Thank you for your support.

    serkan
    Moderator

    Hi, In the structure I mentioned, you can show more portfolio items in horizontal tabs. You can show galleries in its sub-tabs. I need to talk to the developer about the exact structure you want. I will keep you informed about this.
    Thanks

    serkan
    Moderator
    Posted in : Translation issues

    Hi, Search them in the Loco > Pixelwars core page. Just create your language file, and use the search field.

    See: https://ibb.co/5c6FkVr

    serkan
    Moderator

    You are welcome :) We’d be very happy if you can spare a minute to rate the theme on ThemeForest. Your feedback will boost our motivation and help us to work harder on future updates.

    https://themeforest.net/downloads

    Thank you for your support.

    serkan
    Moderator

    Hi,
    Could you please provide me your wp admin details via our private content box, below?
    Thanks

    serkan
    Moderator
    Posted in : Article width

    You are welcome :) We’d be very happy if you can spare a minute to rate the theme on ThemeForest. Your feedback will boost our motivation and help us to work harder on future updates.

    https://themeforest.net/downloads

    Thank you for your support.

    serkan
    Moderator

    Hi,
    1) Could you please check out the screenshots below;
    https://ibb.co/ssMwcv2
    https://ibb.co/qp2XY36
    I added a featured image for you. You can upload a new featured image.
    2) Could you please check out this related topic;
    https://docs.themeum.com/tutor-lms/tutor-lms-menus/quiz-attempts/
    3) Please go to dashboard > tutor lms pro > reports > courses > under the course section you can see the reviews.
    Thanks

    serkan
    Moderator
    Posted in : Theme help

    Hi, If you have any problems in the future, do not hesitate to contact us. We’d be very happy if you can spare a minute to rate the theme on ThemeForest. Your feedback will boost our motivation and help us to work harder on future updates.

    https://themeforest.net/downloads

    Thank you for your support.

    serkan
    Moderator
    Posted in : Theme help

    Hi, I carried out my tests using both Safari and Chrome with my iPhone 14 Pro Max. I did not experience any degradation or loss of quality like in the video you shared. Could you please run your tests with different devices?
    We recommend uploading at least 2x size for retina display.
    Thanks

    serkan
    Moderator

    Hi,
    Please go to dashboard > portfolio > portfolio categories
    You should create your portfolio categories. Ex; Engineery , MEP etc.
    Then go to portfolio items and choose a category for each portfolio item. You will see the tab automatically.
    Thanks

    serkan
    Moderator

    You are welcome :) We’d be very happy if you can spare a minute to rate the theme on ThemeForest. Your feedback will boost our motivation and help us to work harder on future updates.

    https://themeforest.net/downloads

    Thank you for your support.

    serkan
    Moderator

    Hi,
    It is not possible by default but you can try to use this custom css code

    body.has-grain:not(.home):after { background-image: none }

    Thanks

    serkan
    Moderator
    Posted in : Theme help

    Hi,
    Can you take a screenshot of the image on your mobile phone and share it with us?
    We can also easily make test comparisons on our own mobile devices.
    I think you are using hostinger. If you have hosting from a different company, can you do that test as well? Hostinger company can sometimes deep cache. This can cause problems on websites. Please make sure that there is no deep cache.
    Thanks

    serkan
    Moderator

    Hi, We have continued to use this as the plugin has been working fine so far. Based on your suggestion, we will start researching alternative plugins. You can also do your own research and test the plugins.
    Thanks

    serkan
    Moderator

    Hi,
    We will take your feedback into consideration on this matter.
    Thanks

    serkan
    Moderator

    You are welcome :) We’d be very happy if you can spare a minute to rate the theme on ThemeForest. Your feedback will boost our motivation and help us to work harder on future updates.

    https://themeforest.net/downloads

    Thank you for your support.

    serkan
    Moderator

    Hi Janine,
    There is a synchronization button on the screen where you translate. Did you press that too? If you still have a problem, can you write to the loco translate support forum? At the same time, I will forward the issue to the WordPress developer.
    Thanks

    serkan
    Moderator

    We’d be very happy if you can spare a minute to rate the theme on ThemeForest. Your feedback will boost our motivation and help us to work harder on future updates.

    https://themeforest.net/downloads

    Thank you for your support.

    serkan
    Moderator

    Hi,
    Please also take a look at the topic below on how to add a new icon.
    https://www.pixelwars.org/forums/topic/adding-tiktok-and-opensea-to-homepage-social-meidia-widget/
    Thanks

    serkan
    Moderator

    Hi,
    Please go to appearance > widgets > header social media icons > lets talk > you can change the url here.

    To change the url on the home page, go to the relevant section at the bottom and click on it. You can make changes from the widget box that opens.
    Thanks

    serkan
    Moderator

    Hi, You want to show Masonry image gallery in each portfolio item, right?
    When you create a portfolio item, simply select the gallery feature with Elementor, select the photos you want to upload and click insert.
    https://ibb.co/VwQfBZf
    Apart from the default feature, you need to switch to Elementor Pro for a more advanced portfolio structure.
    https://elementor.com/help/portfolio-widget-pro/
    Thanks

    serkan
    Moderator

    Hi Serena,
    To understand this, it is necessary to deactivate the plugins one by one and understand which one is causing the problem. You have too many plugins. First of all, I recommend deleting the ones that you think are not really necessary. You can also write to the tutor lms support section. I will report this situation to the developer. He will also send a message to the tutor lms team on your behalf.
    Thanks

    serkan
    Moderator

    Hi, I will share a screenshot with you. When you select each photo individually, a panel appears where you can adjust the aspect ratio. Here you can choose full resolution or set a custom aspect ratio.
    https://ibb.co/wh1MXVM
    Thanks

    serkan
    Moderator

    Hi,
    Please go to appearance > theme options > general > Image Logo > you can upload it.

    I will give you a link for your second request. Here you will be able to see the codes of the icons. You can change and use the code you like in the css below.
    https://ibb.co/z5GQG1B
    https://themes-pixeden.com/font-demos/7-stroke/

    .media-box .mask:before { content: "\e69d"; }

    You can also see the similar topic for the video icons;
    https://www.pixelwars.org/forums/topic/changing-portfolio-icons/

    Thanks

    serkan
    Moderator

    Hey mirza,

    Could you post a link to the page in question so that we can take a closer look please?

    Best regards,

    serkan
    Moderator
    Posted in : Edits are out of sync

    Hi,
    Please go to dashboard>settings>reading. Homepage and blog pages are selected here. If your homepage is selected here, elementor does not allow it to be edited. First, select the home page as another page. This will allow you to edit your homepage.
    Thanks

    serkan
    Moderator

    Hi,
    It is not possible for now but i will forward this request to our developer for the future updates.
    Thanks

    serkan
    Moderator
    Posted in : Theme help

    Hi,
    I keep getting the no access error when I click on the url. If you have a cache plugin or other 3rd party software, I recommend that you temporarily deactivate it. Such similar problems are usually caused by cache plugins to make your website load faster.
    Thanks

    serkan
    Moderator

    Hi,
    I am also sharing a screenshot so that you can understand this subject better.
    https://ibb.co/xLkCw0M
    Thanks

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