serkan

Forum Replies Created

list of topics you have created till now.

  • serkan
    Moderator

    Hi,
    Could you please provide me your wp admin details via our private content box below?
    Thanks

    serkan
    Moderator

    Hi,
    There is coming soon page that is why i can not check the issue. Could you please provide me your wp admin details via our private content box below?
    Thanks

    serkan
    Moderator
    Posted in : Edit Online Shop

    Hi,
    Could you please provide me your wp admin details via our private content box below?
    Thanks

    serkan
    Moderator

    Hi, the “Portfolio” page template can not be edited with Elementor. You can customize your portfolio/projects page from the Portfolio section in the Customizer.

    Thanks

    serkan
    Moderator

    Hi,
    Could you please deactivate your third party plugins and try it again?
    Thanks

    serkan
    Moderator

    Hi Janine
    Could you please provide me your related url?
    Thanks

    serkan
    Moderator
    Posted in : Slider area

    You are welcome :) We’d be very happy if you can spare a minute to rate the theme on ThemeForest. Your feedback will boost our motivation and help us to work harder on future updates.

    https://themeforest.net/downloads

    Thank you for your support.

    serkan
    Moderator
    Posted in : Edit Online Shop

    Hi Janine
    1) You can make the change you want on the buttons by using the css code I shared with new color codes.

    .woocommerce button.button, .woocommerce input.button { color: #111 !important; background-color: transparent; border: 2px solid #111; }

    2) As you can see in the screenshot below, when you open loco translate, you can select the efor folder and find the string you want in the search section.
    https://ibb.co/Yht87MH
    3) You can check out this related topic
    https://woocommerce.com/document/flat-rate-shipping/
    4) Since your coming soon page is active, I could not check this issue.
    5) The CSS I recommended in the first problem will make changes in this part as well.
    Thanks

    serkan
    Moderator
    Posted in : Import Demo Error 503

    We’d be very happy if you can spare a minute to rate the theme on ThemeForest. Your feedback will boost our motivation and help us to work harder on future updates.

    https://themeforest.net/downloads

    Thank you for your support.

    serkan
    Moderator

    We thank you for your support.

    serkan
    Moderator

    We’d be very happy if you can spare a minute to rate the theme on ThemeForest. Your feedback will boost our motivation and help us to work harder on future updates.

    https://themeforest.net/downloads

    Thank you for your support.

    Hi, I have seen the issue you shared and I am forwarding the issue to the developer for solution. We will return to you with a solution proposal regarding the issue. Thank you for your feedback.

    serkan
    Moderator

    We’d be very happy if you can spare a minute to rate the theme on ThemeForest. Your feedback will boost our motivation and help us to work harder on future updates.

    https://themeforest.net/downloads

    Thank you for your support.

    serkan
    Moderator

    Hi, please install and activate the following plugin. Then configure it from its settings page for your site. Thanks

    WP Mail SMTP:
    https://wordpress.org/plugins/wp-mail-smtp/

    wp-mail-smtp-wordpress-plugin

    Also, could you try to use ninja form plugin instead of our default contact form?
    https://wordpress.org/plugins/ninja-forms/
    Thanks

    serkan
    Moderator

    Hi, The screenshots you shared request access permission. For your security, I moved it to a private content box. If you give access to “Anyone with this link can view the photos”, I can easily see the screenshots.

    serkan
    Moderator

    Hi, Can you share your WordPress panel login information using the private content box below so that I can create demo content on your behalf?
    Thanks

    serkan
    Moderator

    Hi,
    Could you please contact to plugin author for the related issue?
    https://wordpress.org/support/plugin/subscriptions-for-woocommerce/
    During this process, our developer will also focus on the problem.
    Thanks

    serkan
    Moderator
    Posted in : Dark mode ignores

    Hi,
    I will forward this topic to our developer and i will keep you updated.
    Thanks

    serkan
    Moderator

    You are welcome :) We’d be very happy if you can spare a minute to rate the theme on ThemeForest. Your feedback will boost our motivation and help us to work harder on future updates.

    https://themeforest.net/downloads

    Thank you for your support.

    serkan
    Moderator

    Hi, since the error is a “503 error”, I think your server runs out of memory or is blocked by some other resource being exhausted. I would suggest checking your server resources.

    Set the “Max input time” setting to 1000 in your server configurations.

    Check your current value from the location:
    “Tools > Site Health > Info > Server > Max input time”.

    See: https://i.ibb.co/Vq3j09m/Max-input-time.png

    Thanks

    serkan
    Moderator
    Posted in : Dark mode ignores

    Hi, The code I wrote below prevents the header menu from being transparent in dark mode.

    html.wp-dark-mode-active :not(.wp-dark-mode-ignore):not(img):not(a):not(.elementor-element-overlay):not(.elementor-background-overlay) { border-color: var(--wp-dark-mode-border) !important; background-color: var(--wp-dark-mode-bg) !important; }

    Thanks

    serkan
    Moderator

    Hi,
    I need these information.

    yourwebsiteurl.com/wp-admin
    Username: xxx
    Password: xxx

    You must have used this information when installing WordPress. If you have set up a direct connection within your hosting, you can also request the information from your hosting company.

    Thanks

    serkan
    Moderator

    Hi,
    I just added intro widget to your website. You can go to dashboard > appearance > widgets > page featured area > you can customize the widget.
    Thanks

    serkan
    Moderator

    Hi, Thank you. Have a nice day.

    serkan
    Moderator

    Hi, can you contact your hosting provider about increasing the allocated memory size for your site? It should be at least 768 mb. If you still have the issue, please provide me your wp admin details via our private content box below?
    Thanks

    serkan
    Moderator

    Hi,
    Could you please provide me your wp admin details via our private content box below?
    Thanks

    serkan
    Moderator
    Posted in : demo content

    You are welcome :) We’d be very happy if you can spare a minute to rate the theme on ThemeForest. Your feedback will boost our motivation and help us to work harder on future updates.

    https://themeforest.net/downloads

    Thank you for your support.

    serkan
    Moderator

    Hi, I did not receive your Wp admin information. Please enter your username and information using the private content box below.
    Thanks

    serkan
    Moderator
    Posted in : View on mobile

    Hi,
    I will report this to our developer and I will keep you updated.
    Thanks

    serkan
    Moderator

    You are welcome :) We’d be very happy if you can spare a minute to rate the theme on ThemeForest. Your feedback will boost our motivation and help us to work harder on future updates.

    https://themeforest.net/downloads

    Thank you for your support.

    serkan
    Moderator

    We’d be very happy if you can spare a minute to rate the theme on ThemeForest. Your feedback will boost our motivation and help us to work harder on future updates.

    https://themeforest.net/downloads

    Thank you for your support.

    serkan
    Moderator
    Posted in : Typography issue

    You are welcome :) We’d be very happy if you can spare a minute to rate the theme on ThemeForest. Your feedback will boost our motivation and help us to work harder on future updates.

    https://themeforest.net/downloads

    Thank you for your support.

    serkan
    Moderator
    Posted in : Website Theme Error

    Hi, We did not generally use the JetPack plugin in the theme. If other problems occur in the future, you can use an alternative plugin. For now, it is up to you to decide whether to delete it or not.
    Thanks

    serkan
    Moderator

    Hi,
    If you go to dashboard > pages > edit any page > on the right hand side there is a “page header style” box. You can customize the header style for each page.
    I will forward the safari blur issue to our developer and I will keep you updated.
    Thanks

    serkan
    Moderator
    Posted in : Blog Page

    You are welcome :) We’d be very happy if you can spare a minute to rate the theme on ThemeForest. Your feedback will boost our motivation and help us to work harder on future updates.

    https://themeforest.net/downloads

    Thank you for your support.

    serkan
    Moderator
    Posted in : Website Theme Error

    Hi,
    I saw the problem you mentioned for a very short time. Firstly, I would recommend you to deactivate your third party plugins, clear your cache and try it again. One of your third party plugins may conflict with the theme. Please keep me updated.
    Thanks

    serkan
    Moderator

    Hi,
    Could you please provide me your wp admin details via our private content box below?
    If you are making your blog page your homepage, the intro widget will be placed in the blog featured area instead of the page featured area.
    Thanks

    serkan
    Moderator
    Posted in : Logo Issues

    You are welcome :) We’d be very happy if you can spare a minute to rate the theme on ThemeForest. Your feedback will boost our motivation and help us to work harder on future updates.

    https://themeforest.net/downloads

    Thank you for your support.

    serkan
    Moderator

    Hi, can you contact your hosting provider about increasing the allocated memory size for your site? It should be at least 768 mb. If you still have the issue, please provide me your wp admin details via our private content box below?
    Thanks

    serkan
    Moderator

    Hi, We will take the necessary actions to prevent this problem from occurring in the future.
    Thanks for the feedback.

    serkan
    Moderator
    Posted in : Stop image animation

    Hi, Which page animation do you mean? Blog page or portfolio? Can you give a little more detail?
    Thanks

    serkan
    Moderator

    Hi, If you write your website URL and which license key you want in the topic whose link I shared above, the developer will send it to you.
    Thanks

    serkan
    Moderator
    Posted in : Typography issue

    Hi,
    Please go to appearance > customize > general > Characters > please check greek characters and save it. After that you can try to use it.
    Thanks

    serkan
    Moderator

    Hi, We are sorry for keeping you waiting. I have now sent a reminder to the developer that your situation should be a priority. We will get back to you as soon as possible.
    Thanks for your understanding.

    serkan
    Moderator

    Hi, Can you create a new page and add this photo to see if it is related to the photo or this page? You will agree that it is very interesting that only one page has a problem. Create this page yourself from scratch and try it again?
    Thanks

    serkan
    Moderator

    We’d be very happy if you can spare a minute to rate the theme on ThemeForest. Your feedback will boost our motivation and help us to work harder on future updates.

    https://themeforest.net/downloads

    Thank you for your support.

    serkan
    Moderator
    Posted in : Can't upload SVG's

    Hi, I tried to upload it as an image to your 4th column and it was uploaded. I will send it to the developer as an icon issue as well.

    serkan
    Moderator

    You are welcome :) We’d be very happy if you can spare a minute to rate the theme on ThemeForest. Your feedback will boost our motivation and help us to work harder on future updates.

    https://themeforest.net/downloads

    Thank you for your support

    serkan
    Moderator
    Posted in : Blog Page

    Hi,
    I went to appearance > widgets > blog featured area > there was 2 main slider widget. They were causing the issue. I just removed one of them.
    Thanks

    serkan
    Moderator

    Hi, Please clear your cache and try it again.
    It looks okay on my side.
    Thanks

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