[serkan]

Search them in the Loco > WordPress page. Just create your language file for the Development part of WordPress, and use the search field.

See: https://ibb.co/7XSfWp9

[serkan]

Hi,
Please go to appearance > widgets > top bar right > you can drag and drop the navigation widget and save it.
Thanks

[serkan]

Hi,
Could you please provide me your wp admin details via our private content box below?
Thanks

[serkan]

Hi,
Please go to appearance > widgets > course sidebar > remove the widget
Appearance > customize > sidebar > course sidebar > choose no and save it.
Thanks

[serkan]

Hi,
I just played all your portfolio item and I didn’t see any issue.
Could you please take a short video and share the video url with us?
Thanks

[serkan]

Hi,
Please check out this related topic;
https://developer.apple.com/documentation/webkit/delivering_video_content_for_safari/#

If you are using “mov” as the video format, which cannot be played by Safari. I would recommend to use the mp4 format. This has been the most compatible video format on all devices and browsers for several years.

[serkan]

Hi,
Could you try to use this custom css code;

.is-header-small .site-branding { max-width: 440px; }

Thanks

[serkan]

Hi,
Some mobile browsers have settings that allow users to disable autoplay for videos. If autoplay is disabled in the browser settings, the video will not play automatically.
This is a default Elementor “thing” to not auto-play a video on mobile because video takes up a lot of resources for mobile.
To turn it on do the following:
Edit the video widget
and in the “Content” tab turn the “Autoplay” toggle to “on”
A new option will appear now with a toggle to turn on for mobile.
Thanks

[serkan]

Hi, We pass many tests before publishing the theme. In addition, Themeforest teams perform and approve the necessary tests. For now, we have not encountered such a problem in safari. The developer will take this into consideration. Customer experience is important to us. You can be sure that necessary actions will be taken.
Thanks

[serkan]

You are welcome :) We’d be very happy if you can spare a minute to rate the theme on ThemeForest. Your feedback will boost our motivation and help us to work harder on future updates.

https://themeforest.net/downloads

Thank you for your support.

[serkan]

Hi, we totally understand your concern. But it is not possible for us to interfere with elementor codes. Elementor support team can quickly identify the problem. We could not find a theme-related error. That’s why our developer asked you to contact elementor. Thank you for your understanding.

[serkan]

Hi, i see you, but we don’t promise any customization work anywhere, but still we try to help you all on some simple css customizations that doesn’t take more than just a few minutes,
but what you are asking is not possible with just a few lines of code, it requires more time and effort for customization, if you are not familiar to coding you may consider hiring an expert at wpkraken.io .

[serkan]

Hi,
I imported the demo content for you.
I hope it won’t happen in the future.
Have a nice day.

[serkan]

Hi, The developer had a surgery. He will get back to you as soon as possible. Thanks for your patience.

[serkan]

Hi,
I just checked your website and all is functioning as expected.
When i check your website, i saw that you are disabled ajax for the menu. I just activated it. But you have activate 12 different third party plugins. Third party plugins may slow down the website. You may consider to deactivate them.
Thanks

[serkan]

Hi,
I will forward this request to our developer and i will keep you updated.
Thanks

[serkan]

Hi,
I tried to login but it says wrong password. Could you please provide me the related informations.
Your hosting is running extremely slow. Some hosting companies do this in shared hosting. The purpose here is that they want the customer to upgrade to a higher package. I recommend you to research other affordable and fast hosting companies in this regard. When you give me your login information, I will install demo 02 for you.
Thanks

[serkan]

Hi @aguinaga
Could you please try to use this custom css code

@media (min-width: 1200px) { .row-fluid [class*="span"]:first-child { float: right; } }

Thanks

[serkan]

Hi, Search them in the Loco > WordPress page. Just create your language file for the Development part of WordPress, and use the search field.

See: https://ibb.co/7XSfWp9

[serkan]

Hi Elena,
Please be sure that you have activated the pixelwars core and pixelwars shorcode plugins.
1) Then you can go to appearance > customize > general > fonts > you can customize the fonts here.
2) Appearance > widgets > blog sidebar > drag and drop the mailchimp sign-up form and save it.
3) Appearance > widgets > footer subsribe > drag and drop the mailchimp sign-up form and save it.
Thanks

[serkan]

Hi,
You can use this custom css code for hiding the featured image in single post

.single-post .featured-image { display: none; }

If you have an elementor pro version, you can use elementor slider feature. If not then you can use a slider plugin with the theme.
Thanks

[serkan]

Hi,
I will talk to our developer and i will keep you updated.
Thanks

[serkan]

Hi,
Could you please provide me your wp admin details via our private content box below?
Thanks

[serkan]

Hi,
Thanks for the feedback.
Have a nice day.

[serkan]

Sure, thanks for your patience.

[serkan]

Hi Janine,
I have got your username and password but i could not see the website url. Could you please provide me your website url?
Thanks

[serkan]

Hi,
It is not possible by default. This requires advanced customization.
Thanks

[serkan]

Hi,
I will forward this topic to our developer and i will keep you updated.
Thanks

[serkan]

Hi, As you can see in the Customizer, we have many different header variations, but there has never been a variation request with the logo on the right. By default this is not possible but I will consult the developer about this.
Thanks

[serkan]

Hi, Now go to Posts screen in WordPress to edit your password protected post and click on the screen options button on the top of the page. This will reveal a menu with a bunch of options. You need to make sure that the checkbox next to excerpt is checked.
https://ibb.co/GchrG9X
This will display the excerpt meta box below the post editor. You can enter your post’s excerpt in this box.
https://ibb.co/HD086Sy

If you want to get the transparent menu > go to pages > home page > page header style > choose transparent and save it.

Also if you go to appeance > widgets > top bar > you can drag and drop your widget for the top bar.

Thanks

[serkan]

Hi, The easiest way to understand this would be to visit the pages and delete the pages that were added as a second or duplicate. You can look at the url extensions. Instead of messing with them at all, you can delete everything and reinstall it. Deleting duplicate pages one by one can be frustrating at times.
Thanks

[serkan]

Hi @zavado
Could you please provide me your wp admin details via our private content box below?
Thanks

[serkan]

Hi,
I tried to check your portfolio items but the iamges looks same with portfolio part. Could you please take a small video and share the url with us?
Thanks

[serkan]

Hi, this is not available by default, needs more further customizations, if you are not familiar to coding you may consider hiring an expert at wpkraken.io to do the job for you.

[serkan]

Hi,
Please go to dashboard > appearance > customize > header > menu > menu align left and save it.
Thanks

[serkan]

Hi,
Can you also write your wordpress and php versions?
Thanks

[serkan]

Hi,
Could you please provide me your wp admin details via our private content box, below?
At what resolution does it appear too small?
Desktop or mobile?
Thanks

[serkan]

Hi,
Could you please provide me your wp admin details via our private content box below?
I will check your Tutor LMS issue. Btw have you got your license from us for the Tutor LMS plugin as well?
Thanks

[serkan]

Hi,
Hosting companies make backups periodically. You can contact and ask them to revert your website.
Thanks

[serkan]

Hi Janine,
Could you please provide me your wp admin details via our private content box below?
I will check it for you.
Thanks

[serkan]

Hi, You may consider hiring an expert at wpkraken.io to do the job for you.
Thanks

[serkan]

Hi,
Can you check your portfolio again now?
Thanks

[serkan]

Hi, There is no limitation for this, which I would definitely call this resolution. Your logo reads fine. I looked at your website by zooming. I just couldn’t see your negative logo. You need to change it. A logo prepared in rectangular and png format will suffice. The logo will be adjusted as you said on the Customizer. Maybe you can try logo with svg extension.
Thanks

[serkan]

Hi, The developer provides answers in order of support requests. You will be returned as soon as possible.

[serkan]

Hi, Please go to appearance > customize > meta > blog meta and single post meta > share > hidden and save it.
Thanks

[serkan]

Hi,
Could you please provide me your wp admin details via our private content box below?
Thanks

[serkan]

Hi,
Please go to appearance > widgets > top bar right > remove them.
Thanks

[serkan]

Hi Khalid,
What do you mean by theme number?
Could you please more descriptive?
Thanks

[serkan]

Hi @guarinidavide
Could you please provide me your wp admin details via our private content box below?
Thanks

[serkan]

Hi Valerio
I will forward this topic to our developer and he will keep you updated.
Thanks