serkan

Forum Replies Created

list of topics you have created till now.

  • serkan
    Moderator
    Posted in : Blog Overview in grid

    Hi @Ashwien
    In line with the requests from the customers, we can create a new blog layout and update it. The first request in this regard came from you. I am forwarding this request to the developer.
    Thanks

    serkan
    Moderator

    Hi Adrien,
    I just checked your related url and the code is working well on my side.
    https://ibb.co/w44jJpJ
    Could you please clear your browser cache and try it again?
    Thanks

    serkan
    Moderator

    Hi,
    Thanks for the feedback =)
    Have a nice day.

    serkan
    Moderator

    Hi Michael,
    If you like i can import a fresh copy of the theme for you. Could you please provide me your wp admin details via our private content box below?
    Thanks

    serkan
    Moderator

    Hi @juliuswu
    Could you please try to add this custom css code and try it again?

    @media screen and (min-width: 992px) and (max-width: 1200px) {
    .is-menu-inline-borders.is-header-small.is-header-logo-center .site-navigation .site-branding { margin: 8px 24px; } }

    Thanks

    serkan
    Moderator
    Posted in : Courses not Working

    Hi @jorge.galindo
    You have activated Tutor LMS plugin and Learnpress plugin at the same time.
    In the Dashboard warnings section, there is a warning that you should not use the Learnpress and Tutor LMS plugin at the same time, and that you should activate the one you need.
    I just deactivated the Tutor LMS plugin and course page is working well now.
    Thanks

    serkan
    Moderator

    You are welcome :) We’d be very happy if you can spare a minute to rate the theme on ThemeForest. Your feedback will boost our motivation and help us to work harder on future updates.

    https://themeforest.net/downloads

    Thank you for your support.

    serkan
    Moderator
    Posted in : Missing style menu

    Hi cde,
    You can install a fresh copy of the theme and install the adventure theme easily.
    Since the theme content and settings are different, it will make your job easier to choose which demo content you want at first. Otherwise you will have to manually change all the settings manually.
    Thanks

    serkan
    Moderator

    Hi, this is not available by default, needs more further customizations, if you are not familiar to coding you may consider hiring an expert at wpkraken.io to do the job for you.

    serkan
    Moderator

    Hi, this is not available by default, needs more further customizations, if you are not familiar to coding you may consider hiring an expert at wpkraken.io to do the job for you.

    serkan
    Moderator

    Hi,
    We did not make any changes to the design.
    https://www.pixelwars.org/themes/efor/
    You can see the change log here.
    Could you please deactivate your cache plugin and try it again?
    If you still have the issue, provide me your wp admin details via our private content box, below?
    Thanks

    serkan
    Moderator

    Hi, I also tried logging in with VPN as well, but only a white page appears. Your hosting company may have forbidden you to log in outside the country you are in. I can’t access any screen from the information you provided. So I ask you to ask your hosting company about the situation. I tried to login with safari, chrome and firefox.
    Please keep me updated.

    serkan
    Moderator

    You are welcome :) We’d be very happy if you can spare a minute to rate the theme on ThemeForest. Your feedback will boost our motivation and help us to work harder on future updates.

    https://themeforest.net/downloads

    Thank you for your support.

    serkan
    Moderator

    Hi,
    1) Our developer will send you the key and he will keep you updated in the tutor lms pro topic.
    I could not reach your admin panel. Do you have any problem with the hosting company? When I try to login to the admin account, only a blank white screen comes up.
    Could you please check and keep me updated?
    Thanks

    serkan
    Moderator

    Hi,
    You should go to appearance > customize > homepage settings > home cover image.
    Thanks

    serkan
    Moderator

    Hi,
    I just checked your related url again but I didn’t see the same issue. Maybe it is related to your browser. Can you update your browser and also could you please test it with other devices?
    Thanks

    serkan
    Moderator

    Hi, this is not available by default, needs more further customizations, if you are not familiar to coding you may consider hiring an expert at wpkraken.io to do the job for you.

    serkan
    Moderator

    You are welcome :) We’d be very happy if you can spare a minute to rate the theme on ThemeForest. Your feedback will boost our motivation and help us to work harder on future updates.

    https://themeforest.net/downloads

    Thank you for your support.

    serkan
    Moderator

    Hi,
    I am able to see your logo in your website.
    Could you please clear your browser cache and try it again?
    Thanks

    serkan
    Moderator

    You are welcome :) We’d be very happy if you can spare a minute to rate the theme on ThemeForest. Your feedback will boost our motivation and help us to work harder on future updates.

    https://themeforest.net/downloads

    Thank you for your support.

    serkan
    Moderator

    Hi,
    I am getting this error message “Данный сайт не доступен по https”
    Could you please contact to your hosting company and keep me updated?
    Thanks

    serkan
    Moderator

    Hi,
    I tried to login your admin panel but I got an error message “account suspended please contact your hosting company”
    Can you keep me updated when you fix the issue?
    Thanks

    serkan
    Moderator

    Hi,
    Your host may have disabled the mail() function. It must be enabled on your server. Please contact your hosting company.
    If you still have any issue, could you please try to use ninjaform plugin instead of default our contact form?
    https://wordpress.org/plugins/ninja-forms/
    Thanks

    serkan
    Moderator
    serkan
    Moderator

    Hi,
    1) I just checked your related url and I haven’t seen the dress icon. It is related your browser cache. If you clear it, the icon will be gone.
    2) We haven’t tested the captcha plugin with the theme. You can use ninja form or contact form 7 plugin for the feature.
    Elements requiring extra javascript to work may not work on pages since the page content is fetched via ajax.
    3) The theme needs the hashtag to work properly. This is the way the theme works, nothing to do about it, sorry.
    4) Sub page’s content is fetched via ajax, so any element which requires extra javascript to work won’t work on your website, sorry but there is nothing we can do about it because of the limitation of the ajax fetched page nature. You can deactivate the Ajax layout and use the newsletter.
    5) We experience too many such login attempts on our personal websites. For this, the firewalls of the hosting companies are relevant. For detailed information, you can contact your hosting company.

    Please next time, don’t ask bundle questions. Create a new topic for your every question if you don’t find the answer in the forum. It can be useful for other people to find their answers.
    I just replied the first 5 questions for you. And it is better if you create a new topic.
    Thanks for your understanding.

    serkan
    Moderator

    Hi,
    Could you please provide me your wp admin details via our private content box, below?
    Thanks

    serkan
    Moderator

    Hi, I just tried it with an IOS device. 3 line hamburger icon is available. When you click on it, the menu opens.
    Thanks

    serkan
    Moderator

    Hi, When uploading your image logo, you need to set Link Url = File Url Size : Full Size and then click on “Insert Into Post” button.
    Thanks

    serkan
    Moderator
    Posted in : REST API

    Hi,
    Could you please tell me where did you get the error message?
    I just checked your related url and I haven’t seen any issue.
    Thanks

    serkan
    Moderator

    Hi,
    Have you activated the necessary pixelwars plugins?
    If you have any issues, provide me your wp admin details via our private content box below.
    Thanks

    serkan
    Moderator

    Hi, it looks like Elementor Pro has disabled the theme header and footer, please check the post below about this;

    https://wordpress.org/support/topic/disabling-elementor-header-footer/

    https://www.youtube.com/watch?v=9vVAabNtBRk
    Thanks

    serkan
    Moderator

    Hi,
    Can you provide me admin panel login url, username and password again?
    I do not want to use your hosting login because I am getting an error.
    Thanks

    serkan
    Moderator

    Hi,
    I tried to login your admin panel but I got an error message which was “login not possible”
    Either the password you gave is wrong or there is ip protection.
    Could you please check it again?
    Thanks

    serkan
    Moderator

    Hi Volker,
    Could you please provide me your wp admin details via our private content box, below?
    Thanks

    serkan
    Moderator

    Hi, on the homepage, sub page’s content is fetched via Ajax, so any element which requires extra JavaScript to work won’t work on your page, sorry but there is nothing we can do about it because of the limitation of the Ajax fetched page nature. You can disable the Ajax from customizer and activate the calculator plugin.

    serkan
    Moderator
    Posted in : Mobile Menu

    Hi Pixdar,
    I will forward this topic to our developer and I will keep you updated.
    Thanks

    serkan
    Moderator

    Hi Lenny,
    I tried to log in your admin panel but it didn’t work on my side.
    What is the url for entrance to your admin panel?
    I am able to see the “qsandbb website admin panel but not the other one”
    Please keep me updated.
    Thanks

    serkan
    Moderator

    Hi,
    You need to add it to the custom css box. Could you please provide me your wp admin details via our private content box below?
    Thanks

    serkan
    Moderator
    Posted in : Mobile Menu

    Hi @pixdar
    Only the plugin author can tell why the problem is caused. We have not tested a plugin related to this topic. My advice to you would be to contact the plugin author. If there is anything we can do in line with their suggestions, we will be happy to help.
    Thanks

    serkan
    Moderator

    Hi,
    Could you please try to use this custom css code;

    .tutor-meta { display: none !important; }

    Thanks

    serkan
    Moderator
    Posted in : Mobile Menu

    Hi,
    We can not any control over third party plugins so you should contact tı HeroThemes and ask for help. Since the plugin source codes belong to them, they can solve the problem. Or you can search an alternative plugin and use it.
    Thanks

    serkan
    Moderator
    Posted in : Mobile Header Styling

    Hi,
    When our developer find a solution, I will keep you updated.
    Thanks

    serkan
    Moderator
    Posted in : Mobile Header Styling

    Hi,
    You can use this custom css code for the first question.

    .menu-toggle .lines,
    .menu-toggle .lines:before,
    .menu-toggle .lines:after {
         width: 22px;
         height: 4px;
    }
    

    I will forward the second issue to our developer and I will keep you updated.
    You can check out this related topic for the call to action feature.
    https://elementor.com/blog/call-to-action/
    Thanks

    serkan
    Moderator

    Thanks for the feedback :) We’d be very happy if you can spare a minute to rate the theme on ThemeForest. Your feedback will boost our motivation and help us to work harder on future updates.

    https://themeforest.net/downloads

    Thank you for your support.

    serkan
    Moderator
    Posted in : Border-box size

    Hi Ray,
    You can find it in the static css file or the easiest way is right click on the part which you want to modify, you will see the css class.
    Please see the screenshot below;
    https://ibb.co/R9m781S
    Thanks

    serkan
    Moderator
    Posted in : Mobile Menu

    You are welcome :) We’d be very happy if you can spare a minute to rate the theme on ThemeForest. Your feedback will boost our motivation and help us to work harder on future updates.

    https://themeforest.net/downloads

    Thank you for your support.

    serkan
    Moderator
    Posted in : Border-box size

    Hi,
    Could you please try to use this custom css code;

    .wp-block-quote { padding: 10px 0; margin: 10px 10px; }

    Thanks

    serkan
    Moderator

    Hi Xavier,
    I will contact the developer and let you know if there are any restrictions on putting photos more than 12.
    Thanks

    serkan
    Moderator
    Posted in : Mobile Menu

    Hi Xavier,
    We do not have any protection against copying. Select all the code and press ctrl + c then you should copy it. Also I recommend you to check this related topic.
    https://www.pixelwars.org/forums/topic/how-to-use-custom-css-for-wordpress-themes/
    Thanks

    serkan
    Moderator

    Hi,
    Please go to appearance > customize > header > menu > menu link hover style > change it from ribbon to solid or something else.
    Thanks

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