serkan

Forum Replies Created

list of topics you have created till now.

  • serkan
    Moderator

    Hi,
    If you want, I can delete everything and install fresh copy of the demo content. Can you get your data’s copy?
    If you deactivate WooCommerce plugin, shop icon will be removed. If I import a fresh copy of the theme , it will be easy for you to customize it.
    Please keep me updated.
    Thanks

    serkan
    Moderator

    Hi,
    Thanks for the feedback.

    serkan
    Moderator
    serkan
    Moderator
    Posted in : Page 404

    Hi, this is not available by default, needs more further customizations, if you are not familiar to coding you may consider hiring an expert at wpkraken.io to do the job for you.
    You can check out this related topic;
    https://elementor.com/blog/create-custom-wordpress-404-page/
    If you just want to change the text, you can use loco translate plugin.
    Thanks

    serkan
    Moderator

    Hi, we will update the bundled JetElements and JetPopup plugin to the latest version with the next update. The individual license key is not provided by the plugin author. But you can use all features without any problem.
    Steve, you have activated couple of plugins. I didn’t want to deactivate it without your permission. Please deactivate them one by one and you will release which one is conflicting with the theme.
    Thanks

    serkan
    Moderator
    Posted in : Portfolio Issues

    Hi @miguelhernandezk
    Could you please provide me your wp admin details via our private content box below?
    Thanks

    serkan
    Moderator

    Hi,
    You can check out this related topic;
    https://www.pixelwars.org/forums/topic/how-to-hide-enrolled-students/
    Thanks

    serkan
    Moderator

    Hi Patrick,
    I just imported the demo content for you.
    Thanks

    serkan
    Moderator

    Hi Korluk,
    Can you check out this related topic, please?
    https://www.wpbeginner.com/wp-themes/how-to-add-custom-fonts-in-wordpress/
    Thanks

    serkan
    Moderator

    Hi,
    Iconpress lite plugin is conflicting with the new version of elementor plugin. I just deactivate it. Iconpress lite plugin’s author didn’t release an update so temporarily you should keep deactivated it.
    Thanks

    serkan
    Moderator

    Hi Patrick
    You should activate the plugins after active the theme then you should import the demo content.
    You can use wp reset plugin, clear your content, activate theme, then active the plugins.
    After that please import the demo content.
    If you still have the issue, provide me your wp admin details via our private content box below..
    Thanks

    serkan
    Moderator

    Hi @alexb1995
    Our developer will keep us updated as soon as possible. There is a public holiday at the moment, but I conveyed that the situation is urgent.
    Thanks

    serkan
    Moderator

    You are welcome :) We’d be very happy if you can spare a minute to rate the theme on ThemeForest. Your feedback will boost our motivation and help us to work harder on future updates.

    https://themeforest.net/downloads

    Thank you for your support.

    serkan
    Moderator

    Hi,
    I just checked your blog grid page and all picture’s height look equal.
    Could you please provide me the related url?
    Thanks

    serkan
    Moderator
    Posted in : Import demo content

    Hi @mariana
    Our developer will keep us updated as soon as possible. There is a public holiday at the moment, but I conveyed that the situation is urgent.
    Thanks

    serkan
    Moderator

    Hi Korluk,
    You can use these custom css codes;

    .is-header-transparent-border-bottom.is-header-transparent:not(.is-menu-bar) .site-header:not(.clone) .header-wrap { border-bottom: none; }
    
    @media screen and (min-width: 992px) { .is-menu-inline-borders .nav-menu > ul > li:first-child:after { border-left: none; } }
    
    @media screen and (min-width: 992px) { .is-menu-inline-borders .nav-menu > ul > li:after { border-right: none; } }

    Thanks

    serkan
    Moderator

    Hi,
    Please update your theme to the latest version and deactivate the third party plugins and try it again.
    If you still have the issue, provide me your wp admin details via our private content box below.
    Thanks

    serkan
    Moderator

    Hi @Pierrick34070
    You can add any svg extension icons to your website from the link below.
    https://www.flaticon.com
    Thanks

    serkan
    Moderator

    Hi Linda,
    I just deactivated the icon press lite plugin.
    Also, could you please update the theme and plugins to the latest version?
    Thanks

    serkan
    Moderator
    Posted in : carousel testimonials

    Hi @carmelo,
    Could you please deactivate your third party plugins and try it again?
    If you still have the issue, please provide me your wp admin details via our private content box below.
    Thanks

    serkan
    Moderator

    Hi,
    You can edit your portfolio page and click on hide title section. Go to dashboard > pages > portfolio page > on the right hand side there is a title visibility section, activate it.

    Also, you can remove the title via this custom css code on the single portfolio pages.

    .single-portfolio .entry-title { display: none; }

    Thanks

    serkan
    Moderator
    Posted in : Changing Font Size

    Hi Martin,
    I can provide more specific code if you want how much the font can be changed on which screen.
    This first code will make an equal change on mobile, tablet and desktop. You can change the font by changing the number. The second code will only affect the desktop and will not make any changes to mobile.

    h1 { font-size: 1.4em !important; }
    @media screen and (min-width: 768px) { h1 { font-size: 2.40em; } }

    Thanks

    serkan
    Moderator

    Hi,
    I will forward this topic to our developer and I will keep you updated.
    Thanks

    serkan
    Moderator
    Posted in : Sudden critical error

    Hi @judikal
    I just checked your plugins and you are using the latest version of the plugins.
    We are updating the bundled JetElements and JetPopup plugin to the latest version with the every update. The individual license key is not provided by the plugin author for the JetElements and JetPopup.
    IconPress lite plugin author didn’t release an update so do not use it for a while.
    Thanks

    serkan
    Moderator

    Hi,
    I tried to upload the demo content manually but i am still getting “504 Gateway Time-out” error message. The HyperText Transfer Protocol (HTTP) 504 Gateway Timeout server error response code indicates that the server, while acting as a gateway or proxy, did not get a response in time from the upstream server that it needed in order to complete the request.
    I recommend that you can contact the customer support of your web hosting service.

    serkan
    Moderator
    Posted in : Import demo content

    Hi,
    I will forward this topic to our developer and I will keep you updated.
    Thanks

    serkan
    Moderator

    Hi @alexb1995
    I tried to import the demo data manually but it didn’t allow me to do that. Btw, I will forward this issue to our developer and I will keep you updated as well.
    Thanks

    serkan
    Moderator

    Hi,
    You can delete the related plugins and install it again. When you do that, you will have the latest version of the plugins.
    Thanks

    serkan
    Moderator
    Posted in : Courses empty

    Hi,
    You need to customize the course page via appearance > customizer. By default, the course page cannot be edited with Elementor.
    Thanks

    serkan
    Moderator
    Posted in : Sudden critical error

    Hi,
    Please update the theme to the latest version then update the plugins as well. You are still using the old version of the theme.
    Thanks

    serkan
    Moderator
    Posted in : Import demo content

    Hi, can you update it like this;

    php_value upload_max_filesize 256M
    php_value max_input_time 300
    php_value max_execution_time 300
    php_value post_max_size 512M

    Can you contact your hosting provider about increasing the allocated memory size for your site? I tried to import the demo content manually, but it didn’t allow me to import the demo content. It gives the “504 Gateway Time-out” error message which is related to the hosting company.

    serkan
    Moderator

    Hi,
    Hi, can you update it like this;

    php_value upload_max_filesize 256M
    php_value max_input_time 300
    php_value max_execution_time 300
    php_value post_max_size 512M

    serkan
    Moderator

    You are welcome :) We’d be very happy if you can spare a minute to rate the theme on ThemeForest. Your feedback will boost our motivation and help us to work harder on future updates.

    https://themeforest.net/downloads

    Thank you for your support.

    serkan
    Moderator
    Posted in : I'm Lost – Demos

    Hi Bill,
    You can easily delete unwanted documents, documents or files with delete button. For this, no extra information is needed in the document. You can get support from us on any issue that you cannot do.
    Thanks

    serkan
    Moderator

    Hi,Can you contact your hosting provider about increasing the allocated memory size for your site? I tried to import the demo content manually, but it didn’t allow me to import the demo content. It gives the “504 Gateway Time-out” error message which is related to the hosting company.
    Keep me updated.
    Thanks

    Hi,
    Thanks for the feedback.

    serkan
    Moderator

    Hi Alex,
    If you provide me your wp admin details via our private content box below, I will have a look for you.
    Thanks

    serkan
    Moderator

    Hi,
    I just deactivated icon press lite plugin.
    Could you please check it again?
    Thanks

    Hi,
    I just updated your jet elements plugin. Could you please deactivate your third party plugin and try it again? I wanna be sure that third party plugins is not conflicting with the theme.
    Keep me updated.
    Thanks

    serkan
    Moderator

    Hi,
    You can get a license for the tutor lms pro on this topic; https://www.pixelwars.org/forums/topic/tutorlms-pro/
    We are updating the bundled JetElements and JetPopup plugin to the latest version with the every update. The individual license key is not provided by the plugin author for the JetElements and JetPopup. But you can use all features without any problem.

    serkan
    Moderator

    Hi, This style is designed for blog structure. It is not possible to apply the same design on any page. This requires serious customization.
    Thanks

    serkan
    Moderator
    Posted in : Import demo content

    Hi,
    I tried to login your website but it says wrong password. Could you please provide me the correct informations?
    Thanks

    serkan
    Moderator
    Posted in : Sudden critical error

    Hi @khofcoach and @judikal
    Could you please provide me your wp admin details via our private content box below?
    Thanks

    serkan
    Moderator

    Hi,
    I am happy that it is working on your side.
    Thanks

    serkan
    Moderator
    Posted in : I'm Lost – Demos

    Hi,
    You can go to appearance > menus > you will able to change the url from pixelwars to your website.
    Installing the demo content you like and removing the ones you don’t want will speed up your work even more.
    I am ready to help you at the points where you get stuck.
    Thanks

    serkan
    Moderator

    Hi,
    Do you have the same version of the plugins?
    Elementor: 3.5.6
    Jet Elements: 2.6.3
    Pixelwars core: 3.0.6
    Also, can you deactivate iconpress lite plugin and try it again. If you still have the issue,
    can you provide me your wp admin details via our private content box below?
    Thanks

    serkan
    Moderator

    Hi,
    I just tested the elementor in your website and it is working well. Please see the attached url;
    https://ibb.co/QDQP15L
    Thanks

    serkan
    Moderator

    Hi @channeldoubler
    Could you please tell me your theme version, wordpress version and php version as well?
    In the updates we made, there was no problem that would cause a critical error. Wait a few days for the update. Let’s see if we get other warnings like this.
    Thanks

    serkan
    Moderator
    Posted in : Sudden critical error

    Hi,
    Could you please contact to your hosting company related to the issue?
    Have you try to activated the default wordpress theme as well? This situation should be related to your hosting company. When you talk to your hosting company, can you keep me updated?
    Thanks

    serkan
    Moderator

    Hi,
    Can you try to use this custom css code;

    @media screen and (max-width: 991px) { .insta-gallery-feed { display: none; } }

    Thanks

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