serkan

Forum Replies Created

list of topics you have created till now.

  • serkan
    Moderator

    Hi,
    I will talk to our developer and i will keep you updated.
    Thanks

    serkan
    Moderator

    Hi,
    Could you please give me more details? I want to make sure what you want to achieve.
    Thanks

    serkan
    Moderator

    Hi,
    We could not reached your wp admin page. Could you please provide us the right URL for the admin panel?
    Thanks

    serkan
    Moderator
    Posted in : UNDEFINED word

    Hi,
    Please clear your browser cache. I just checked your website URL and I didn’t see it.
    Thanks

    serkan
    Moderator

    Hi, I can’t see the drive links you posted. Please remove the access protection. Also, the second link you posted belongs to an image from the wp admin. I can’t visit the second link without knowing your wp admin information.
    Thanks

    serkan
    Moderator

    Hi,
    I would recommend you to deactivate your third party plugins and try it again. When I check your portfolio page, I saw a portfolio item.
    Thanks

    serkan
    Moderator
    Posted in : Page loader

    Hi, edit js/main.js in theme folder in a text editor and find line : 702 and remove this code block;

    // ------------------------------
    	// AJAX LOADER
    	function showLoader() {
    		NProgress.start();
    	}
    	function hideLoader() {
    		NProgress.done();
    	}
    	// ------------------------------
    
    serkan
    Moderator

    Hi,
    Thanks for the feedback.
    Have a nice day.

    serkan
    Moderator

    Hi,
    When I check your homepages, i see that you solved the issue.
    https://ibb.co/YL29M5D
    https://ibb.co/yWwqZVF
    Thanks

    serkan
    Moderator

    Hi, Could you shoot a short video on this subject and share the url on the platform you uploaded with us?
    Thanks

    serkan
    Moderator
    Posted in : Updating Theme

    Hi,
    You can check out this related topic;
    https://www.pixelwars.org/forums/topic/how-to-update-your-theme/
    Thanks

    serkan
    Moderator

    Hi,
    Thanks for the feedback.

    serkan
    Moderator
    Posted in : UNDEFINED word

    Hi, okay. I fixed the issue according to your request.
    Thanks

    serkan
    Moderator

    Hi,
    I will forward this issue to our developer and i will keep you updated.
    Thanks

    serkan
    Moderator

    Hi, on the homepage, sub page’s content is fetched via Ajax, so any element which requires extra JavaScript to work won’t work on your page, sorry but there is nothing we can do about it because of the limitation of the Ajax fetched page nature.
    You can disable ajax for portfolio posts from “Customizer > General > Ajax : No”. Then you can try to use your plugin if you need too.
    Thanks

    serkan
    Moderator

    Hi,
    I just imported the demo data for you.
    Thanks

    serkan
    Moderator

    Hi,

    1) Log into WordPress like normal

    2) Chose the page you would like to edit

    3) Click on the page and select Edit with Elementor

    4) Click on Settings in the control panel on the left and click Chose Image

    5) Upload a file from your computer, or a choose an existing image from the Media Library. Click Insert Media

    6) Click the green Update button to make this change on the site

    serkan
    Moderator

    Hi Rakel,
    You can go to appearance > customize > general > fonts > you can customize the fonts here. If you want to add external fonts then you can search and use a third party plugins for this feature.
    Thanks

    serkan
    Moderator
    Posted in : UNDEFINED word

    Hi,
    In the menu, your resume page was selected as a service page. When I change it, the problem is gone.
    Thanks

    serkan
    Moderator
    Posted in : Overlapping Effect

    You are welcome :) We’d be very happy if you can spare a minute to rate the theme on ThemeForest. Your feedback will boost our motivation and help us to work harder on future updates.

    https://themeforest.net/downloads

    Thank you for your support.

    serkan
    Moderator
    Posted in : Overlapping Effect

    Hi,
    I will forward this topic to our developer and i will keep you updated.
    Thanks

    serkan
    Moderator

    Hi,There is no maximum resolution for this. 1920px x 1280px will be enough. It is recommended that double high resolution should be installed on retina-assisted devices. Nowadays, it is possible to use the website with different resolution devices. I mentioned the standard one above.
    Thanks

    serkan
    Moderator
    Posted in : Music

    Hi,
    You can use this custom css code;

    .home-loaded .play-music { display: none; }

    Thanks

    serkan
    Moderator

    Hi,
    You need to contact your hosting provider about increasing the allocated memory size for your site.
    Then keep me updated.
    Thanks

    Hi,
    I will forward this topic to our developer and i will keep you updated.
    Thanks

    serkan
    Moderator

    Hi,
    I will forward this topic to our developer and i will keep you updated. Btw, what is your test platform (browser, mobile devices and etc.)? I tested it with iphone pro 12 and i didn’t see the same issue.
    Thanks

    Hi,
    You need to contact your hosting provider about increasing the allocated memory size for your site.
    Then keep me updated.
    Thanks

    serkan
    Moderator

    Hi,
    Thanks for the feedback.

    serkan
    Moderator
    Posted in : Add To Menu

    Hi,
    You can drag and drop a custom menu under the start here section. You just need to drag and drop.
    https://ibb.co/ZhpGCzy
    Thanks

    serkan
    Moderator

    Hi,
    Could you provide me your wp admin details via our private content box below?
    Thanks

    serkan
    Moderator

    Hi Rakel,
    I think you had a temporary problem and fixed it. When I tested your website on mobile, I didn’t see any problems. Also the menu is displayed properly. How did you solve the problem?

    serkan
    Moderator

    Hi @rakelsosamendez
    I didn’t see any problem atm. Can you clear your browser cache and try it again?
    Thanks

    serkan
    Moderator
    Posted in : Remove header

    You are welcome :) We’d be very happy if you can spare a minute to rate the theme on ThemeForest. Your feedback will boost our motivation and help us to work harder on future updates.

    https://themeforest.net/downloads

    Thank you for your support.

    serkan
    Moderator
    Posted in : No theme options

    Hi,
    Thanks for the feedback.

    serkan
    Moderator
    Posted in : Popup behind button

    Hi Natt,
    Could you please provide me your wp admin details via our private content box, below?
    Thanks

    serkan
    Moderator
    Posted in : Remove header

    Hi Nick,
    Please edit your spesific page and under the template box, you need to choose elementor canvas template and save it
    Thanks

    serkan
    Moderator
    Posted in : Add To Menu

    Hi,
    I didn’t quite get what do you mean. Can you give me more details, please?
    Thanks

    serkan
    Moderator

    Hi,
    Could you please provide me your wp admin details via our private content box, below?
    Thanks

    serkan
    Moderator

    Hi,
    I just tested your website with my mobile and it looks like this;
    https://ibb.co/jZvvTMg
    So i didn’t see any issue.
    Thanks

    serkan
    Moderator
    Posted in : Add account icon

    Hi,
    You can use a plugin for this feature.
    If you want to use this feature for leanpress then you can check out this related topic;
    https://wordpress.org/support/topic/logout-button-9/
    Thanks

    serkan
    Moderator
    Posted in : Header Not Displaying

    Hi,
    Header background image is required for where I show it. I will talk to the developer for the other part you mentioned.
    https://ibb.co/R7fnqsd
    Thanks

    serkan
    Moderator
    Posted in : Import demo content

    Hi, Just be sure that you increased the upload limit at least to 128mb. If you still have the issue, you need to contact your hosting provider about increasing the allocated memory size for your site.

    serkan
    Moderator
    Posted in : Access Denied

    Hi,
    Please deactivate them and try it again.
    If you still have any issue, provide me your wp admin details via our private content box below.
    Thanks

    serkan
    Moderator

    Hi,
    As you can see in the screenshot, you have space widget, that is why you have margin between your row.
    https://ibb.co/k3spFhg
    You can decrease the row on elementor by remove that widget.
    Open your page edit with Elementor.
    Open the first section setting.
    Select the Advanced tab and set margin top is -40px or more.
    Save and you’re done.

    serkan
    Moderator

    Hi @uzzi7862
    We have two plugin for the course feature. If you want to import demo from 01 to 05, you need to activate learnpress plugin then import the demo data. If you want to import the demo 06 and 07 then you need to activate lms tutor plugin for the course feature.
    If you still have any problem, you can provide me your wp admin details via our private content box below, then i can help you.
    Thanks

    serkan
    Moderator
    Posted in : Positioning menu

    Hi,
    You can center the menu items via these steps.
    You can go to appearance > customize > header > menu > menu align : center
    But if you swipe the positions between logo and social icons, it is not possible by default.
    We have 9 different variations for the menu layout. You can go to appearance > customize > header > general > change the header layout and save it.
    Thanks

    serkan
    Moderator

    Hi,
    Could you please provide me your wp admin details via our private content box below?
    Thanks

    serkan
    Moderator

    Hi,
    I will forward this topic to our developer and i will keep you updated.
    Thanks

    serkan
    Moderator
    Posted in : scroll on mobile

    Hi,
    I just tested your website with ios 15, iphone 12 pro and i didn’t see any problem. What is your test platform and devices as well?
    Thanks

    serkan
    Moderator

    Hi,
    We used tutor LMS plugin in the demo 06. You were using learnpress that is why you didn’t achieve the courses. I just activated the tutor lms plugin and imported the courses.
    Thanks

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