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list of topics you have created till now.
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Hi,
I will forward this issue to our developers and I will keep you updated.
Thanks for your patience.Hi,
Please go to dashboard > appearance > customize > typography > font character sets > could you check other character and try it again?You are welcome :) We’d be very happy if you can spare a minute to rate the theme on ThemeForest. Your feedback will boost our motivation and help us to work harder on future updates.
https://themeforest.net/downloads
Thank you for your support.
Hi,
You can try to use this custom css code;@media screen and (min-width: 1025px) { .single-post .layout-fixed { max-width: 1000px; } .blog-single .entry-content { max-width: 1000px; } }Hi,
Please go to learnpress > courses > edit a course > course settings > author > you can change the author here.
ThanksHi @koufopoulosf
Could you please provide me your related URL?
ThanksHi @nivmas
We believe that it won’t be issue in the future. But our developer is always fix the issue with an update. We are always giving support on our themes.
We’d be very happy if you can spare a minute to rate the theme on ThemeForest. Your feedback will boost our motivation and help us to work harder on future updates.https://themeforest.net/downloads
Thank you for your support.
Hi, it looks like Elementor Pro has disabled the theme header and footer, please check the post below about this;
https://wordpress.org/support/topic/disabling-elementor-header-footer/
If you provide me your related URL, I will try to remove it with custom css code.
Have a nice day!
Hi, If you have any issue with the default contact form, you may use alternative plugin and we can make the same style for the default one.
ThanksHi, I didn’t saw it with any customer before. The hosting company does not allow this plug-in for security reasons. I would like you to contact your hosting company and ask for help in this matter.
Hi, You should do google speed test and realise what cause the problem.
https://developers.google.com/speed/pagespeed/insights/Hi Michael,
Since the styles and contents of both demos are different, you have to remove the contents when you need to switch to the other. But it is possible to make changes with the customizer to make it look like the other demo. To get all the settings automatically, you need to import them on a blank wordpress.
ThanksHi,
Please keep me updated when you import it again.
ThanksHi, probably you are uploading the package zip file, you just need to extract the package and upload the theme zip file only, then you will start using the theme right away, you may also see the post below about this;
Have a nice day!
Hi,
I guess you imported the demo content. You can use wp reset plugin, delete everything and import the demo content manually. There is documentation in the theme folder. One click demo import plugin should work as well if it is not conflicting with third party plugin.
ThanksHi,
I just imported the demo data for you again.
ThanksHi, Just be sure that you increased the upload limit at least to 128mb. If you still have the issue, you need to contact your hosting provider about increasing the allocated memory size for your site. I tried to install wp reset plugin and install the demo manually, your hosting didn’t allow me to delete any content.
ThanksHi @nivmas
Your elementor is working at the moment because I downgraded the WordPress version until we fix the issue. Your elementor and website is working now. We will release an update soon.
ThanksHi @PMcAvoy
Could you please update the elementor plugin?
ThanksHi @rimarohra
Thanks for the feedback.Hi @nivmas,
I just downgrade the wordpress version to 5.4.2 and it is working now. Your client can use the website without any issue. We will release an update for the wp version 5.5 soon.
ThanksHi,
You can use ninjaform or contact form 7 plugin instead of default contact form and customize it easily.
I will keep you updated for the second request. I will talk to developer.
ThanksHi,
Our Developer is working on it. Therefore, I would still suggest that you try downgrading WordPress to its last known good version: 5.4.2
This should fix your issue.Hi @michaelhighsand
It is related to learnpress plugin. If it was deactivated when you import the demo data, you can get this kind of error messages.
ThanksHi,
We will test why jet elements and elementor are conflicting and I will keep you updated.
ThanksHi @rimarohra
When you deactivate jetelements do you still have any issue?
Please check it out.
ThanksHi,
I will forward this topic to our developer and I will keep you updated.
ThanksHi,
This might be occur because of the wordpress version 5.5
We will test it btw, could you provide me your wp admin details via our private content box below?
ThanksHi,
You can check out this related topic;
https://support.google.com/accounts/answer/32050?co=GENIE.Platform%3DDesktop&hl=en
Btw, if you go to dashboard > plugins > install plugin > default theme plugins will be listed there.Hi, You may be using a spammy word in WordPress. You can try putting it in parentheses.
Hi,
Please check out this related topic;
https://docs.elementor.com/article/192-do-i-need-a-license-for-my-subdomain
Each subdomain needs a license.
You will probably be better to upgrade your Elementor Personal plan to business plan.Hi @rimarohra
It is not possible by default to add an icon before my account menu item.
ThanksOkay then. I will forward this topic to our developer and I will keep you updated.
ThanksHi,
I just checked your website and i saw that you already translated it. Please check it out;
https://ibb.co/fG9GzT6
ThanksHi, You have both LearnPress and TutorLMS plugin activated at the same time, I have deactivated one of them to prevent conflict with each other.
Go to dashboard > user > add new > fill the line and choose role lp instructor > and save it.
ThanksHi,
WooCommerce add-on for LearnPress provides another way for transaction to be done in the best convenient way for both parties. Have you tried to use it?
ThanksHi,
You need to use loco translate plugin. Please search it on forums and you will found plenty topic related to it.
ThanksHi,
Please go to dashboard > appearance > customize > general > fonts > change heading font and save it.
ThanksHi,
All of them is different but 1000px x 600px should work out for you.
ThanksMerhaba,
Hosting firmanız cache tutuyor gibi. 5.4.2 yi otomatik 5.5 e alıyor. Hosting ile iletişime geçip 5.4.2 versiyona düşürmesi konusunda hızlıca bir destek talebi oluşturur musunuz?
Geri dönüşünüzü bekliyorum.You are welcome :) We’d be very happy if you can spare a minute to rate the theme on ThemeForest. Your feedback will boost our motivation and help us to work harder on future updates.
https://themeforest.net/downloads
Thank you for your support.
Hi,
I will forwarrd this topic to our developer btw, please contact your hosting company if they have hard cache on your website.
ThanksHi, Just be sure that you increased the upload limit at least to 128mb. If you still have the issue, you need to contact your hosting provider about increasing the allocated memory size for your site. If you still have the issue, provide me your wp admin details via our private content box below? Btw, internal server error definitely related to the hosting company.
ThanksHi Keith,
Please go to appearance > customize > header > general > disable header search and save it.
We will test the search feature as well.
ThanksHi,
I didn’t want to delete any of your data. Please export your data if you have any then please watch steps below;
https://www.pixelwars.org/forums/topic/uploaded-demo-broken/
I want you to reset and install a fresh copy of the theme.
ThanksWe’d be very happy if you can spare a minute to rate the theme on ThemeForest. Your feedback will boost our motivation and help us to work harder on future updates.
https://themeforest.net/downloads
Thank you for your support.
Hi,
Your logo tries to come from local host. Please remove your logo and try to add it again.
ThanksHi,
I could not check your website because you didn’t share the website URL. You only shared username and password.
Elementor and another plugin may conflict. That is why I asked you to deactivate third party plugins except theme plugin.
ThanksHi @Loyamo_B
Could you provide me your wp admin details via our private content box, below?
ThanksWe’d be very happy if you can spare a minute to rate the theme on ThemeForest. Your feedback will boost our motivation and help us to work harder on future updates.
https://themeforest.net/downloads
Thank you for your support.
