serkan

Forum Replies Created

list of topics you have created till now.

  • serkan
    Moderator

    Hi,
    I will forward this topic to our developer. Btw, please create a new topic to the dual-language plugin’s author. They might be give you a hint as well.

    serkan
    Moderator

    Hi Linda,
    Just in case, please go to dashboard > plugins > deactivate third party plugins except default theme plugins, clear your cache and try it again. If you still have the issue, keep me updated.
    Thanks

    serkan
    Moderator
    Posted in : Timeline overflow

    Hi,
    I will forward this topic to our developer and I will keep you updated.
    Thanks

    serkan
    Moderator

    Hi,
    You can ask your hosting company for the upload limit. I have got your username and password but I didn’t see your website URL. Could you also share the website URL for me? If you have enough upload limit then I can import the demo content for you.
    Thanks

    serkan
    Moderator
    Posted in : Demo Import

    Hi,
    You don’t need to get elementor pro. When you import the demo data, it won’t delete your old data.
    Btw, please go to dashboard > settings > permalinks > choose post name and save it. Also, go to settings > reading > choose homepage and blog page and save it.
    Thanks

    serkan
    Moderator

    Hi,
    I didn’t see your website because the coming soon page. Which demo layout you want to have and please provide me your wp admin details via our private content box below?
    Thanks

    serkan
    Moderator
    Posted in : A couple of questions

    Hi,
    Could you use this custom css code;

    i.pw-icon-gplus { display: none; }

    https://www.pixelwars.org/forums/topic/how-to-use-custom-css-for-wordpress-themes/
    Thanks

    serkan
    Moderator

    Hi,
    Just be sure that you increased the upload limit at least to 128mb.
    You can provide me your wp-admin details via our private content box below.
    I will import the demo content for you.
    Thanks

    serkan
    Moderator
    Posted in : Timeline overflow

    Hi,
    Could you please provide me your related url?
    Thanks

    serkan
    Moderator

    Hi @qianarae
    You can use this custom css code for change the color of site description;

    .site-description { color: #766969; }

    Please go to dashboard > settings > permalinks > choose post name and save it. Categories under blog should be fixed in this way.
    And you can go to dashboard > settings > reading > choose your homepage and blog page then save it.
    Thanks

    serkan
    Moderator

    Hi,
    I haven’t seen any logo on your website actually. We can hide them via css code. But did you remove the logo?
    Thanks

    serkan
    Moderator

    Hi @alfonsofdez86
    Thanks for the feedback. Have a nice weekend.

    serkan
    Moderator

    Hi Linda,
    Our developer will test the issue btw, do you see the same issue in our demo website as well?
    Thanks

    serkan
    Moderator
    Posted in : Demo Import

    Hi @nunodesousa
    I just deactivate your third party plugins. I didn’t want to add the demo content myself because you have some data on your website. Please go to dashboard > appearance > import demo data > choose the demo layout and start to import it. Just be sure that, you increased the upload limit at least to 128mb.
    Thanks

    serkan
    Moderator

    Hi @AdrianaGr
    I will forward this topic to our developer and I will keep you updated.
    Thanks

    serkan
    Moderator

    Hi,
    reCAPTCHA works via ajax layout. Due to the limitation of the nature of an ajax fetched page any third party plugin which requires extra javascript to work will not work right with theme’s ajax homepage subpages, unfortunately, there isn’t any easy applicable fix for this situation.
    As an alternate solution, you can create a single page with the contact form created with your desired contact form plugin, such as ninjaform or wpforms, then you can add a button (to your contact page), called “Send me a message” which directs users to your contact form page.
    Have a nice day!

    serkan
    Moderator

    Hi Linda,
    I will forward this topic to our developer and I will keep you updated. Btw, please provide me your related URL.
    Thanks

    serkan
    Moderator

    Hi Daniel,
    1) Please go to appearance > theme options > blog > blog-type no sidebar and save it. The right side is the widget sidebar area. You haven’t added anything to the widget, but because it is active, space appears.
    2) Please go to dashboard > appearance > theme options > Automatic Excerpt > choose yes and save it.
    3) You can use this custom css code;
    .wp-block-image figcaption { text-align: center; font-size: 12px; }
    Go to appearance > theme options > style > custom css > copy and paste the code here.
    Thanks

    serkan
    Moderator

    Hi, on the homepage, sub page’s content is fetched via Ajax, so any element which requires extra JavaScript to work won’t work on your page, sorry but there is nothing we can do about it because of the limitation of the Ajax fetched page nature. We don’t have reCAPTCHA feature as default options.
    Thanks

    serkan
    Moderator

    Hi,
    I will pass this on to the developer for further analysis.
    Thanks for your patience.

    serkan
    Moderator
    Posted in : Social Media Icons?

    Hi,
    Please go to appearance > widgets > header social media icons > drag and drop the social media icons widgets here. Please see the screenshot below;
    https://ibb.co/ws02wng
    Thanks

    serkan
    Moderator

    Hi,
    Please check out this related topic;
    https://www.pixelwars.org/forums/topic/uploaded-demo-broken/
    Thanks

    serkan
    Moderator

    Hi, The theme needs the hashtag to work properly. This is the way the theme works, nothing to do about it. Without the hashtag, the ajax structure doesn’t work and a different image appears. You can deactivate ajax through the customizer, but keep in mind that you will get a different view from the demo here.

    serkan
    Moderator

    Hi @romemeo,
    Please go to dashboard > plugins > deactivate and delete the woocommerce plugin. The icon will remove from the menu as well.
    Thanks

    serkan
    Moderator

    You are welcome. Your feedback will boost our motivation and help us to work harder on future updates.
    Thank you for your support.

    serkan
    Moderator

    Hi,
    I just cleared the cache and both sidebar is gone now. If you want to add sidebar for the recipes, please edit a recipe and choose blog sidebar on the right hand side.
    Thanks

    serkan
    Moderator

    Hi @pxltree-barry
    Could you provide me your wp admin details via our private content box below?
    Thanks

    serkan
    Moderator

    Hi Adriana,
    Could you please deactivate all your third party plugins, clear your browser cache and try it again?
    It sounds related to third party plugins.

    serkan
    Moderator
    Posted in : Customize Theme

    Hi @qianarae
    Parent theme is enough for you. Child themes are the recommended way of modifying an existing theme. If you don’t need to change the PHP core files then you don’t need to use it.
    Thanks

    serkan
    Moderator
    Posted in : homepage logo

    Hi,
    Please go to appearance > theme options > logo type > choose image logo and upload the image logo by browse button.
    Thanks

    serkan
    Moderator
    Posted in : Customize Theme

    Hi @qianarae
    If you want to edit the text in a page, you should go to dashboard > pages > edit a page and you will able to change the text. In a same way, you can edit the homepage via click on it.
    You can go to appearance > customize > site identity > tagline > you will able to customize it.

    serkan
    Moderator
    Posted in : Change contact form

    Hi Fando,
    You can use contact form 7 or ninjaform plugin instead of our default contact form.
    You can download the icons to your drive and upload it to website again.
    Thanks

    serkan
    Moderator

    Hi,
    Please see the screenshot below;

    https://i.ibb.co/Tv3pGq7/Screenshot-23.png

    Thanks

    serkan
    Moderator

    Hi,
    When you edit the recipes, you should choose the sidebar.
    https://ibb.co/sW2FSvS
    Then go to appearance > customize > sidebar > activate post sidebar and save it.
    Thanks

    serkan
    Moderator
    Posted in : H1 Seo problem

    Hi @mgbernier
    We will also consider this request as well.
    Thanks

    serkan
    Moderator

    Hi,
    Could you please check out this related topic;
    https://www.pixelwars.org/forums/topic/uploaded-demo-broken/
    You might reset the WordPress data and start over again.
    Thanks

    serkan
    Moderator

    You are welcome :) We’d be very happy if you can spare a minute to rate the theme on ThemeForest. Your feedback will boost our motivation and help us to work harder on future updates.

    https://themeforest.net/downloads

    Thank you for your support.

    serkan
    Moderator

    Hi,
    I just tested your website and i didn’t see any problem when I change t he pages over the menu.
    Could you please check the website with other devices?
    Thanks

    serkan
    Moderator

    Hi Sonja,
    I saw the issue and i will forward this topic to our developer. Btw, could you please contact your hosting company. If they do hard cache on your website, please tell them clear the cache.
    Thanks

    serkan
    Moderator

    Hi,
    Could you please provide me your wp admin details via our private content box below?
    Thanks

    serkan
    Moderator

    Hi Althea Brown,
    If you don’t have too much page and stuff I would recommend you to run the one click demo import plugin once. You need to go to dashboard > appearance > one click demo import plugin > run the plugin once. You will get the same demo website, then you can customize it easily.
    I would like to help you also which part you can not make it the same.
    Thanks

    serkan
    Moderator
    Posted in : Errors in Theme
    serkan
    Moderator

    Hi,
    This custom css code will change the dropdown menu background color. If you want to chang the text color instead of background then you can write “color” instead of “background” string.

    @media screen and (min-width: 992px) { .nav-menu ul ul li a:hover { background: #0e2438; } }

    I just checked your website but in the middle of the page is white because of the protect the text. If you mean that white part then you can use this custom css code;

    .is-middle-boxed .site-main { background: #0e2438; }

    Thanks

    serkan
    Moderator
    Posted in : Problem after update

    Hi,
    If you reckon the image icon, you can right-click on the demo website and copy the image URL.
    You can download them in that way. But if you can use the default elementor icon set and you will see the list when you edit it with elementor.
    https://ibb.co/CMrJRFP
    Thanks

    serkan
    Moderator

    Hi,
    Now i am able to see username and password. Just one more thing. Could you please provide me your website URL as well.
    Thanks

    serkan
    Moderator

    You are welcome :) We’d be very happy if you can spare a minute to rate the theme on ThemeForest. Your feedback will boost our motivation and help us to work harder on future updates.

    https://themeforest.net/downloads

    Thank you for your support.

    serkan
    Moderator

    You are welcome :) We’d be very happy if you can spare a minute to rate the theme on ThemeForest. Your feedback will boost our motivation and help us to work harder on future updates.

    https://themeforest.net/downloads

    Thank you for your support.

    serkan
    Moderator

    Hi, I just added the stay updated section in the sidebar. You should see it on the right hand side of the homepage. You need to go to appearance > widgets > drag and drop the MailChimp plugin widget wherever you want to.
    Thanks

    serkan
    Moderator

    Hi, I want to clarify something. The design of the course page belongs to us. The content of this page comes with learnpress and can be edited with elementor. The course page is just a blank page. There is nothing in its content. The one who controls this is learnpress.
    You can also have the templates via elementor. When you edit a page via elementor you need to click on add template button. When you click on it, switch on the my templates section. You can have the pages manually as well. You choose need to choose the design and click insert button.
    https://ibb.co/T0Lvtn4
    https://ibb.co/MGHjJjT
    Thanks

    serkan
    Moderator

    Hi Omar,
    Especially, which page is not editable so I can help you better.
    Thanks

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