serkan

Forum Replies Created

list of topics you have created till now.

  • serkan
    Moderator
    Posted in : editing the Portfolio

    Hi Joseph,
    Please go to dashboard > portfolio > all portfolio posts > you can customize your portfolio item here.
    Thanks

    serkan
    Moderator
    Posted in : edit second slider

    Hi,
    Please go to appearance > customize > portfolio > you can customize your portfolio page here.
    Thanks

    serkan
    Moderator

    Hi,
    In order to be able to upload the demo content, the content is installed from the beginning, but there is still no user deletion here.
    Thanks

    serkan
    Moderator

    Hi,
    You can enter the hosting panel and update your user information.
    We have provided support to tens of thousands of people so far and we have not changed even one person’s user login information and stored it anywhere. We are completely professional in this regard. The reason is definitely not due to us. You can also contact hosting support and find out which IP from which region this change and entry was made.
    Thanks

    serkan
    Moderator

    You are welcome :) We’d be very happy if you can spare a minute to rate the theme on ThemeForest. Your feedback will boost our motivation and help us to work harder on future updates.

    https://themeforest.net/downloads

    Thank you for your support.

    serkan
    Moderator

    Hi,
    Such a thing would never be done by us. You can contact the hosting for this situation, you can question who made this change.
    Thanks

    serkan
    Moderator
    Posted in : Ask for help

    Hi, this is not available by default, needs more further customizations, if you are not familiar to coding you may consider hiring an expert at wpkraken.io to do the job for you.

    serkan
    Moderator

    Hi, please deactivate Smooth Scroll option from Customizer > General section and check again.
    Also, you can deactivate your third party plugins and check it again.

    Cheers

    serkan
    Moderator
    Posted in : Ask for help

    Hi,
    It is not possible by default.
    Have a nice day.

    serkan
    Moderator
    Posted in : edit second slider

    Hi,
    Thanks for the feedback.
    Have a nice day.

    serkan
    Moderator

    Hi,
    I will forward this topic to our developer and i will keep you updated.
    Thanks

    Hi,
    Elementor allows you to edit portfolio items, not the portfolio page.
    You can customise the portfolio page through the customizer.
    Secondly, can you deactivate the smooth scroll feature in the customiser and try again?
    Thank you

    serkan
    Moderator

    Hi Burak,
    Could you delete the plugin and install it again from the plugin folder?
    After you have copied your License Key, head to your website’s WP Admin panel, and then navigate to Tutor LMS Pro → License and then paste the key in the appropriate input field. Finally, click on the “Connect with License Key” to activate your pro plugin.
    Thanks

    serkan
    Moderator
    Posted in : Design not responsive

    Hi,
    When you right click with elementor in the relevant sections, you can switch to advanced tab and click for each screen resolution (desktop, tablet and mobile) and make changes on responsive.
    By the way, don’t forget to deactivate 3rd party plugins.
    Thanks

    serkan
    Moderator

    Hi, If you are using sections, you can enable this feature buying going into the Section settings, clicking on “Advanced” at the top right corner of your screen, and then scrolling down until you see an option labeled “Responsive” -> “Reverse Columns (Mobile)” – toggle this option on or off depending on your preference
    Or Click on the “Edit container” >> Go to Advance tab >> Under “Layout” go to Order >> Click on the arrows to change the order.
    Thanks

    serkan
    Moderator
    Posted in : edit second slider

    Hi,
    If you look at the screenshot I attached, there is the source part above. There you can select different sources instead of portfolio as the source. Those photos come from the source files you show.
    Thanks

    serkan
    Moderator

    Hi,
    As you can see from the screenshot, the plugin offers the blur effect only on and off. Apart from that, it does not offer different options according to mobile devices. You can contact the plugin author about this.
    https://ibb.co/922hBYJ
    Thanks

    serkan
    Moderator

    Hi, If the update process for the “Tutor LMS pro” plugin or any other plugin fails, first deactivate and delete the plugin from the Plugins page. Then, reinstall it from the “Install Theme Plugins” page. This will ensure the latest version is installed.
    Thanks

    serkan
    Moderator

    Hi Burak,
    I just deactivated your third party plugins and your web page is working well now.
    Thanks

    serkan
    Moderator

    You are welcome :) We’d be very happy if you can spare a minute to rate the theme on ThemeForest. Your feedback will boost our motivation and help us to work harder on future updates.

    https://themeforest.net/downloads

    Thank you for your support.

    serkan
    Moderator

    Hi,
    After entering the username and password, a third security screen appeared. It says enter the code for your Windows computer too. So I couldn’t log in to the panel. Now I will share a link to you. Check whether your system information is in the required setting by looking at this link. I guess you get hosting service from WordPress. If it gives you very low system settings, you can consider moving to a different hosting service provider such as A2 hosting.
    https://www.pixelwars.org/forums/topic/system-requirements-for-wordpress-themes/
    Thanks

    serkan
    Moderator

    Hi,
    Creating Your Pages
    Go to Pages > Add New Page and give your page a Title, then click Edit with Elementor.
    Click the grey folder icon to open the Elementor Template Library panel. You will also see our theme template.
    First, ensure the template you want to use is a Page, Container or Section template type, then click Insert.
    Thanks

    serkan
    Moderator
    Posted in : edit second slider

    Hi,
    Please check out this related image;
    https://ibb.co/Fw3ddjC
    Thanks

    serkan
    Moderator
    Posted in : home button

    You are welcome :) We’d be very happy if you can spare a minute to rate the theme on ThemeForest. Your feedback will boost our motivation and help us to work harder on future updates.

    https://themeforest.net/downloads

    Thank you for your support.

    serkan
    Moderator

    Hi,
    Your plugin file should be automatically updated because you have a licence. If the update does not happen outside of it, we can update it regularly in the theme.
    Thanks

    serkan
    Moderator

    Hi,
    I just fixed your issue. It was connected to the jet popup and i removed the connection by going to advanced tab of the button.
    Thanks

    serkan
    Moderator

    Hi,
    You are talking about the button that says ‘the process’, right? I could not make the mailchimp connection with the icon on the button. If you wish, share your wp admin information and let’s check.

    serkan
    Moderator

    Hi,
    https://www.pixelwars.org/forums/topic/tutorlms-pro/
    Could you please check this topic and get your key again?
    Thanks

    serkan
    Moderator

    You are welcome.

    serkan
    Moderator

    Hi,
    Our developer will check the issue again.
    Thanks

    serkan
    Moderator
    Posted in : menu Mobile version

    Hi, this is not available by default, needs more further customizations, if you are not familiar to coding you may consider hiring an expert at wpkraken.io to do the job for you.

    serkan
    Moderator
    Posted in : home button

    Hi,
    Please go to appearance > menus > you can customize the home link.
    Thanks

    serkan
    Moderator

    Hi,
    I just choose your logo and saved it.
    I can see the logo in the header.
    Thanks

    serkan
    Moderator

    Hi Richard,
    You can test in a test platforms but you can only use for a final website at the end of your project.
    If the button link is not updated, please clear your cache and try it again.
    Thanks

    serkan
    Moderator

    Hi,
    Please go to appearance > menus > you can customize the home link.
    Thanks

    serkan
    Moderator

    Hi,
    I added a page and named test contact.
    Could you please check it out?
    Thanks

    Thanks for the feedback. Have a nice day.

    serkan
    Moderator

    Hi,
    You need to get elementor theme builder for customizing the header and footer via elementor
    https://elementor.com/blog/header-footer-builder/
    But you can also customize your footer area via go to appearance > widgets > footer widget area.
    Also if you go to dashboard > appearance > customize > you will able to customize the header and footer here.
    Thanks

    serkan
    Moderator

    Hi,
    You actively have 30 plugins. Please deactivate the off-theme plugins you installed later and try again. If the problem persists, try to contact the plugin author.
    Thanks

    serkan
    Moderator

    Hi,
    When you edit your homepage with elementor, select line height from the panel that will open on the left side.
    Thanks

    serkan
    Moderator

    Hi, I have checked your system again. The values we recommend and the values provided to you do not match. Your website is working with exactly half performance. Please make sure that your hosting company has upgraded your website to the recommended values.
    Thanks

    serkan
    Moderator

    Hi, When you edit your page other than css, there is a header option in the panel on the right. When you select header style default from customizer instead of transparent, it will also be affected by the change you make on the customizer.

    serkan
    Moderator

    Hi Joseph,
    Please go to dashboard > appearance > widgets > footer copyright text
    Thanks

    serkan
    Moderator

    Hi,
    First of all, I saw that your system values are very low. Can you please update this in hosting? Then, if you wish, I can upload demo content from scratch for you.
    https://www.pixelwars.org/forums/topic/system-requirements-for-wordpress-themes/
    Thanks

    serkan
    Moderator

    Hi,
    I logged into your website. I saw that I could edit and edit your Home 04 page with elementor. What exactly is the problem you are having with this?
    https://ibb.co/mG40QnH
    Thanks

    Hi,
    I have forwarded this topic to our developer and he will keep you updated soon.
    Thanks

    serkan
    Moderator

    Hi,
    I have forwarded this topic to our developer and he will keep you updated soon.
    Thanks

    serkan
    Moderator
    Posted in : Can’t Edit post

    Hi,
    Dashboard > Elementor > Settings > General > Portfolio
    Thanks

    serkan
    Moderator
    Posted in : subheader issue

    Hi,
    Thanks for the feedback.

    serkan
    Moderator
    Posted in : Can’t Edit post

    Hi,
    Portfolio was not selected in your Elementor settings. I activated it. Can you check again?
    https://ibb.co/9wTwQkj
    Thanks

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