Forum Replies Created
list of topics you have created till now.
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Hi,
Jetpopup plugin is causing the issue. We reported the issue to the plugin author and waiting an update by the plugin author. Also, you can report the issue as well. Temporarily, you can deactivate the jet popup plugin.
ThanksHi @chwebmedia
Jetpopup plugin is causing the issue. We reported the issue to the plugin author and waiting an update by the plugin author. Also, you can report the issue as well. Temporarily, you can deactivate the jet popup plugin.
ThanksYou are welcome.
Hi @tomek,
Jet popup plugin is causing the issue. Please deactivate it temporarily. We are waiting for an update by the jet popup plugin’s author.
ThanksHi,
We tried to login your panel but getting this error message.
“We couldn’t find your account. If you already have an account, make sure you have connected to WordPress.com.”
Please keep us updated.You are welcome.
Hi,
It is not possible by default. But you can use this custom css code;.home-heading { transform: translate(-30%) matrix(1, 0, 0, 1, -220, -230)!important; }But I would recommend you to edit your homepage image instead of changing using the css code.
ThanksHi,
Jet plugin might be the reason and we will solve the issue.
You can deactivate it temporarily. Plugin author will release an update soon.
ThanksHi,
Could you please update the theme and plugins, please?
Then keep me updated.
ThanksHi Kathy
Go to pages > edit with elementor > click add template button > my template > you can import testimonials to your page and save it.
I just created a test testimonials page for you.
ThanksHi,
I would recommend you to contact to plugin author related to the issue and keep me updated.
ThanksHi Paulz,
If you use polylang plugin you can check out this related topic
https://stackoverflow.com/questions/73477428/archive-page-template-returns-posts-instead-of-page-content-on-polylang-second-l
ThanksHi,
Can you check out this related topic?
https://www.pixelwars.org/forums/topic/hosting-google-fonts-locally/
ThanksHi,
I just added this custom css code for you..elementor-invisible { visibility: visible; }Thanks
Hi, this is not available by default, needs more further customizations, if you are not familiar to coding you may consider hiring an expert at wpkraken.io to do the job for you.
Hi,
Could you please use this custom css code;.elementor-invisible { visibility: visible; }Thanks
Hi,
I just tested your website on iPad Air and I didn’t see any issue.
Could you please test your website with different devices?
ThanksHi,
I will forward this issue to our developer and I will keep you updated.
ThanksHi, this is not available by default, needs more further customizations, if you are not familiar to coding you may consider hiring an expert at wpkraken.io to do the job for you.
Hi,
I just added this custom css code;.elementor-invisible { visibility: visible; }Thanks
Hi Meekael,
If you use this custom css code, your latest post section will show 4 post..blog-simple .hentry:last-child { display: none; }Also if you go to settings > reading > you can limit the regular blog post section.
You can not make the image smaller for the regular layout by default. Since the photo size is crop over wordpress, advanced code and php knowledge are required.
If you go to appearance > customize > header > menu > you can change the “menu active link text color” and save it.
ThanksHi, unfortunately it is not possible by default when ajax is activated, if the generateblock plugin doesn’t work you just need to disable ajax for that about me page from Appearance > Widgets > Homepage Navigation Menu;
Cheers.Hi Michael,
I will forward this topic to our developer and I will keep you updated.
ThanksHi @Kams
I tried to login your website, but there was an issue and I could not login into admin panel.
Can you try to use this custom css code, please?.elementor-invisible { visibility: visible; }Thanks
Hi @dba2003
I replied your topic here
https://www.pixelwars.org/forums/topic/how-to-fix-height-of-header-remove-auto-reduction-of-header-height/
ThanksHi @cherylh
I am going to send your related screenshots of your request.
If you still have any issue, provide me your wp admin details via our private content box below and I will have a look for you.
https://ibb.co/44mYNFt
https://ibb.co/LkgPg8b
ThanksHi @rebelion
Hi, our response time in the forums is usually 48h (2 business days).
Since it was the weekend, we had to respond no later than Monday morning. Normally we don’t even wait that long. I couldn’t check for 2-3 days because I had health problems. I’m sorry for that. I looked into the logo issue. I solved the problem with the text logo. If you are going to use an image logo, I can help you with that. I wasn’t able to test it as there is no logo loaded.
Thank you for your understanding and patience.Hi @dba2003
You can try to use this custom css code;@media screen and (min-width: 768px) { .widget-area .widget { margin-bottom: 0; } }Thanks
Hi Kathy,
I just imported the demo content for you.
Have a nice weekend.Hi @rebelion
Could you please provide me your wp admin details via our private content box, below?
I wanna check the settings.
ThanksHi,
When you edit your related page, you can see the page style on the right hand side, choose full width and save it.
ThanksHi @cherylh
Could you please give me more details about your request, please?
ThanksHi,
I am going to send you a screenshot related to your request.
https://ibb.co/LgHLLR6
ThanksHi, we recommend two plugins for dramatically improving your page load speed.
1-) Optimole optimizes all the images and serves them over cdn to gain faster image loads;
https://wordpress.org/plugins/optimole-wp/
2-) W3 Total Cache for caching, remember to activate database cache, browser cache and minify.
https://wordpress.org/plugins/w3-total-cache/
Thanks
Hi @wakasmir
You should contact to your hosting company and ask them why you can not login to admin panel. For some security reason, your host may disable your account but it is not related to the theme of course.
Please keep me updated.
ThanksHi,
Could you please check out the gmetrix test please?
https://gtmetrix.com/reports/michaelbar.net/jsTSwaDX/
There are some recommendetation about the page speed.
Keep me updated.
ThanksHi,
You can appearance > customize > pages > page style > general > layout > body layout > boxed and save it.
ThanksHi,
You should go to appearance > customize > header > menu > menu link hover text color and save it.
If you still have any issue, clear your browser cache and try it again.
ThanksHi, Many widgets can be added to the footer area. Here it is important in which space you want adjustment. With the code to be added to the Customizer, our customers may not be able to do exactly what they want. If you have a problem in which part of the footer, we can find a solution by css code but i need your admin details via our private content box below.
ThanksYou are welcome :) We’d be very happy if you can spare a minute to rate the theme on ThemeForest. Your feedback will boost our motivation and help us to work harder on future updates.
https://themeforest.net/downloads
Thank you for your support.
Hi,
If you provide me your related url, i can provide you custom css code. It depends on your widgets in the footer area.
ThanksYou are welcome :) We’d be very happy if you can spare a minute to rate the theme on ThemeForest. Your feedback will boost our motivation and help us to work harder on future updates.
https://themeforest.net/downloads
Thank you for your support.
Hi,
Please go to dashboard > customize > header > menu > menu height. Can you try to change it, please?
ThanksHi,
If you provide me your related url, I can provide your custom css code.
ThanksHi,
You can use this custom css code;.social-link { font-size: 16px !important; color: #e66565 !important; }Thanks
Hi, In the gtmetrix test, it is seen that your biggest problem is hosting response time.
Shared hosting plans show such slowdowns. For this, it is recommended to switch to a better and non-shared hosting plan. When you put our demo site to the test, you will also see that there are no red error messages and the score is higher. So it is not related to the theme.
ThanksHi,
Your site is running an insecure version of PHP (7.3.33), which should be updated.
What is PHP and how does it affect my site?
PHP is the programming language used to build and maintain WordPress. Newer versions of PHP are created with increased performance in mind, so you may see a positive effect on your site’s performance. The minimum recommended version of PHP is 7.4. You can contact your hosting company and get help for updating the PHP Version.
I just imported the demo content for you.
Thanks
Hi,
I done it for you.
ThanksHi,
I tried to login your password but it says wrong. You can edit your homepage and on the right hand side, change the layout and try it again?
ThanksYou are welcome :) We’d be very happy if you can spare a minute to rate the theme on ThemeForest. Your feedback will boost our motivation and help us to work harder on future updates.
https://themeforest.net/downloads
Thank you for your support.
