[serkan]

Hi Peter,
Could you give me more details (which model, ios version, browser type, and etc.)?
We will try to test it with the same devices.
Thanks

[serkan]

Hi,
Thanks for the feedback.

[serkan]

Hi,
Please go to appearance > customize > site identity > site title
Can you watch this steps please?
Thanks

[serkan]

Hi Jim,
Could you try to use this custom css code;

.event:before { bottom: -40px; }

Thanks

[serkan]

Hi,
Which demo content you want to achieve it?
This error could also be caused by uploads being disabled in your php.ini file or by post_max_size being defined as smaller than upload_max_filesize in php.ini.
Just be sure that you increased the upload limit at least to 128mb.
Please keep me updated.
Thanks

[serkan]

You are welcome :) We’d be very happy if you can spare a minute to rate the theme on ThemeForest. Your feedback will boost our motivation and help us to work harder on future updates.

https://themeforest.net/downloads

Thank you for your support.

[serkan]

Hi, I checked your source code and you are having a mixed content issue.
Please check out this related topic for fixing the issue;
https://developers.google.com/web/fundamentals/security/prevent-mixed-content/fixing-mixed-content
Thanks

[serkan]

Hi,
You can try to use this custom css code;

@media screen and (max-width: 767px) {  h1.entry-title { font-size: 20px; } }

https://www.pixelwars.org/forums/topic/how-to-use-custom-css-for-wordpress-themes/
Thanks

[serkan]

Hi Peter,
I just tested your devices with andoid devices (chrome with latest version) and I didn’t see any issue.
Can you deactivate your third party plugins and try it again?
Thanks

[serkan]

Hi Linda,
You can create a seperate username and password for the support team. Then when we solve the issue, you can delete it.
Thanks

[serkan]

Hi Linda,
Could you provide me your wp admin details via our private content box below?
Thanks

[serkan]

Hi,
Please go to appearance > widgets > header social media icons > you can customize it.
Thanks

[serkan]

Hi,
I just tried to login your website but it is not working. Could you please provide me the right information?
Thanks

[serkan]

Hi,
I mean pixelwars core and pixelwars core shortcode plugins. Also, be sure that your theme is up-to-date.
https://www.pixelwars.org/forums/topic/how-to-update-your-theme/
Thanks

[serkan]

Hi,
We are using a timeline shortcode as you can see in the documentation as well.
But I would recommend you install the demo content so it will be easy to customize it for you.
Thanks

[serkan]

Hi Sascha,
Could you please update the theme and try it again?
https://www.pixelwars.org/forums/topic/how-to-update-your-theme/
Thanks

[serkan]

Hi,
You shared the impose theme documentation. Here is the efor theme documentation.
https://themes.pixelwars.org/doc/efor/#shortcodes
Btw, i would recommend you to update the plugins as well. Just go to plugin folder, delete them and install it again.
Thanks

[serkan]

Hi,
Please go to plugin folder, delete shortcode plugins and install it again.
Thanks

[serkan]

Hi, probably you are uploading the package zip file, you just need to extract the package and upload the theme zip file only, then you will start using the theme right away, you may also see the post below about this;

https://help.market.envato.com/hc/en-us/articles/202821510-Theme-is-missing-the-style-css-stylesheet-error

Have a nice day!

[serkan]

Hi,
You should go to appearance > widgets > blog featured area > you can change the ratio from here.
Thanks

[serkan]

Hi,
You should delete everything manually, then run the one click demo import plugin once.
Please check the documentation.
https://themes.pixelwars.org/doc/theblogger/#sample-data
If you still have any issue, keep me updated.
Thanks

[serkan]

Hi,
You should go to settings > reading > post page > change it from blog to something else then you will able to edit it with elementor.
When blog page is selected as post page, WordPress doesn’t allow you to edit it with elementor. It is how WordPress works.
Thanks

[serkan]

Hi,
You can check out the theme documantation.
https://themes.pixelwars.org/doc/readme/#installation
Thanks

[serkan]

Hi,
One of your plugin (like cache or minify) may affect your logo image.
You should deactivate them, clear your cache and try it again.
If you still have issue, run the regenerate thumbnails plugin once.
https://wordpress.org/plugins/regenerate-thumbnails/
Thanks

[serkan]

Hi,
I just tested with chrome browser and it is working well on my side.
Do you still have any issue?
Thanks

[serkan]

Hi,
Thanks for the feedback.

[serkan]

Hi,
I just checked your website, and i am able to edit your pages via elementor.
https://ibb.co/8cvFPnC
Thanks

[serkan]

Hi Linda,
https://wordpress.org/support/topic/use-put-to-insert-or-update-list-members/
Could you please contact to plugin author related to this issue?
When I check the issue, I saw that it was discussed before by plugin’s author.
Keep me updated.

[serkan]

Hi,
You should go to appearance > widgets > blog featured area > you can change the ratio from here.
Thanks

[serkan]

Thanks for the feedback.

[serkan]

Hi,
There are two ways to solve the request.
1. You can deactivate woocommerce plugin then icon will disappear.
or
2. You can use this custom css code;

a.shopping-cart { display: none; }

If you don’t know how to use custom css code, you can check out this related topic;
https://www.pixelwars.org/forums/topic/how-to-use-custom-css-for-wordpress-themes/
Thanks

[serkan]

Hi,
I will forward this related topic to our WordPress developer and I will keep you updated.
Thanks

[serkan]

Hi,
We apologize for the inconvenience of this situation.
When you go to dashboard > plugins > there is a tab recently deactivated plugin > you will able to see which plugins I deactivated. I just deactivated related optimize plugins not others.
Optimize plugin and tutor lms plugin codes conflict. This is definitely not theme related. Because we cannot interfere with plugin source codes. We asked you to contact the Optimize plugin author. Because they will produce the fastest and easiest solution and release an update.
We are here to solve all your theme-related problems. However, plugin-related conflicts can only be resolved by the plugin authors. Apart from that, I would like to state that I am ready for all the help I can do for you.
Thanks for your understanding.

[serkan]

Hi,
I will forward this topic to our developer and I will keep you updated.
Thanks

[serkan]

Hi @Thizzil
Could you please deactivate all your third party plugins, clear your cache and try it again?
Then go to appearance > customize > general > layout > smooth scroll > check this settings as well.
Thanks

[serkan]

Hi Linda,
Could you try to use the loco translate plugin with Mailchimp plugin?
https://ibb.co/h95LxkT
https://ibb.co/BLDB8pD
Thanks

[serkan]

Hi,
I just checked your homepage and added template for your homepage and i didn’t see any issue.
Please check it out;
https://ibb.co/Wy6YxQb
https://ibb.co/Q9JJD0H
https://ibb.co/VvQ4w6L

We recommend two plugins for dramatically improving your page load speed.

1-) Optimole optimizes all the images and serves them over cdn to gain faster image loads;

https://wordpress.org/plugins/optimole-wp/

2-) W3 Total Cache for caching, remember to activate database cache, browser cache and minify.

https://wordpress.org/plugins/w3-total-cache/

Thanks

[serkan]

Hi,
I just deactivated your third party plugins and it is working now. One of your plugin is conflicting with the theme. You can report this issue to the plugin author or you can use an alternative plugin instead of conflict one.
Thanks

[serkan]

Hi,
I will forward this topic to our developer and I will keep you updated.
Thanks

[serkan]

Hi,
Your host may have disabled the mail() function. It must be enabled on your server. Please contact your hosting company.
Thank

[serkan]

Hi,
You were using two contact shortcode. I just removed our default contact shortcode;

[contact_form to="xxx" subject="New message from Nom Tribe"]

Thanks

[serkan]

Hi,
Could you please provide me your wp admin details via our private content box below?
Thanks

[serkan]

Hi,
You can use this css code with the new color code;

.social li a.linkedin:hover { background-color: #2089b5; }

Thanks

[serkan]

Hi Linda,
I will forward this topic to our developer and I will keep you updated.
Thanks for your patience.

[serkan]

Hi,
Could you provide me your related url, please?
Thanks

[serkan]

Hi,
You can use these custom css codes;

.social li a.linkedin:before { color: #2e5bff; }
.light-text .social li a { border: 2px solid rgb(28 71 255 / 26%); }

Thanks

[serkan]

Hi @foodiefani
Could you please provide me your wp admin details via our private content box below?
We will check the issue.
Thanks

[serkan]

Hi Linda,
Could you please provide me your related URL and wp admin details via our private content box below?
I will check if there is anything we can do.
Thanks

[serkan]

Hi,
Usually this shouldn’t be a problem. Some computers make hard cache. However, they may be. In general, I don’t think you will have a problem. If it were, none of us would be able to see website updates or read any news.

[serkan]

Hi,
I just tested your website and elementor is working on your website.
https://ibb.co/sFJhLDH
https://ibb.co/16SVV5Z
Thanks