[serkan]

Hi, If you cannot access or change theme settings after the update, this could be due to:

A plugin conflict

A JavaScript error in the Customizer

Corrupted theme files during the update

✅ Try This First:
Clear cache (both browser and site cache if using a plugin).

Disable all plugins temporarily and check if the Customizer works.

If it works, re-enable plugins one by one to identify the conflict.

🛠 If still not working:
You can manually reinstall the theme:

Download a fresh copy of TheBlogger v2.3.2 from your purchase/download source.

Go to Appearance > Themes > Add New > Upload Theme

Upload the ZIP file and choose “Replace active theme with uploaded”.

⚠️ Your content won’t be affected, but always back up your site before a theme re-install.

[serkan]

Hi, You’re absolutely right to be cautious—sometimes updates can affect site layout or compatibility. Here’s a safe approach:

Take a full backup of your site (using plugins like UpdraftPlus)

Then update Elementor, Archy theme, and other plugins one by one

After each update, check the frontend to ensure everything looks and functions as expected.

The issue you described—where the video doesn’t play and shows only a static background—is a common behavior on iOS devices due to the following reasons:

Autoplay restrictions: iPhones often block autoplay of videos unless they are muted

Background videos (especially in Elementor or HTML5) might not load due to mobile OS limitations

Solutions:

Ensure the video is muted and set to autoplay + loop in Elementor settings

Also enable the option: “Play on mobile devices” if available

As a fallback, Elementor allows setting a background image—which is what you’re currently seeing on iPhone (this is expected behavior unless modified)

Thanks again, and feel free to reach out anytime—happy to help! 😊

[serkan]

1) Translating interface elements (e.g. “Read more”, “Share”, “Older Posts”) into Portuguese
These strings are likely hardcoded in the theme files or registered for translation. Here’s how to proceed:

Use Loco Translate (recommended):
Install and activate the Loco Translate plugin. Then:

Go to Loco Translate → Themes → Energi

Choose your language (Portuguese) or add it if it doesn’t exist yet

Search for strings like “Read more”, “Share”, or “Older Posts”

Translate and save

If the strings don’t appear, let me know and I can help make them translatable.

2) Adding a category filter above the posts
The /category/noticias/ archive is generated by WordPress’s default category template (not built with Elementor). The Energi theme likely uses a custom archive template (e.g., archive.php or category.php).

To add a category filter dropdown or buttons, you’d need to modify the template file.
You can try a plugin like Filter Everything or WP Filter Posts by Category to add a visual filter. These typically work via shortcodes or widgets.

Bonus: Elementor Access
Since this is a WordPress archive page, Elementor Free doesn’t support editing it. You’d need Elementor Pro + Theme Builder to design category/archive pages visually.

[serkan]

Hi, If you’ve hard-coded , ensure that it’s placed before the closing tag and that wp_footer(); is present in your footer.php file. Missing wp_footer(); can also cause the footer not to render properly.
The theme doesn’t ship with a built‑in mega menu, so using a plugin (e.g., Max Mega Menu or UberMenu) is the way to go.
Thanks

[serkan]

Hi,

Thank you for your message.

You can easily translate the “NEXT SLIDE” and “PREV SLIDE” texts using the Loco Translate plugin, which works well with the theme.

Here’s how you can do it:

Install and activate the Loco Translate plugin (if not already installed).

Go to Loco Translate → Themes in your WordPress dashboard.

Select the theme you’re using (e.g., Archy or your current active theme).

Choose your desired language or click “New language” to add one.

In the search bar, look for “NEXT SLIDE” and “PREV SLIDE”.

Enter your translations and Save.

After that, the translated strings should appear on the homepage slider near the footer.

Let us know if you need help with any step!

Best regards,
Serkan

[serkan]

You are welcome :) We’d be very happy if you can spare a minute to rate the theme on ThemeForest. Your feedback will boost our motivation and help us to work harder on future updates.

https://themeforest.net/downloads

Thank you for your support.

[serkan]

Hi,

Thank you for your message.

The error message you’re encountering —
“Fatal error: Maximum execution time of 120 seconds exceeded…” — usually indicates that a process on your local server is taking too long to complete and exceeds the default PHP time limit.

This can sometimes happen in a local development environment like XAMPP, especially if certain system resources are limited or if the server configuration is strict.

To resolve this, please try the following:

Increase PHP max execution time
Locate your php.ini file (under your XAMPP installation directory) and update:

max_execution_time = 300

Then restart Apache via the XAMPP Control Panel.

Check your internet connection
If your local server needs to make remote requests (e.g., for image placeholders or licensing checks), a slow or disconnected network may cause delays.

Ensure enough system resources
Make sure your local machine has enough memory and CPU available when running the demo.

These steps usually help in resolving such timeout issues on local setups. Please let us know if the problem continues after trying the above — we’ll be glad to assist further.

Best regards,
Serkan

[serkan]

Hi, the “Portfolio” page template can not be edited with Elementor. You can customize your portfolio/projects page from the Portfolio section in the Customizer.

By default, the Portfolio items use a custom template and are edited with the Classic Editor. However, you can enable Elementor editing for Portfolio items by following these steps:

Go to Elementor → Settings → General in your WordPress dashboard.

Under Post Types, make sure to check the “Portfolio” option.

Save changes.

After this, you should be able to open individual portfolio items with Elementor and edit their content visually.

Let me know if that works for you.

Best regards,
Serkan

[serkan]

Hi,

For this theme to work in the best and smoothest way, the necessary server configuration settings need to be made.

Please make sure that your server configuration settings are as shown in the link below.

https://www.pixelwars.org/forums/topic/system-requirements-for-wordpress-themes/

Server configuration settings can be adjusted through the hosting control panel. You can do this yourself, or you can ask your web hosting provider to make these adjustments for you.

Best regards,
Serkan

[serkan]

Hi,

Thank you for the detailed message and for proactively checking the documentation and configuration — that’s really helpful.

Since you’ve already:

Assigned the service to an employee

Enabled “Show service on site”

Configured working hours

Verified that no plugin or theme conflict exists

There are just a few more things you can check:

✅ Please double-check the following:
Shortcode Placement
Make sure the booking form on your frontend page (where the service should appear) is using the correct Amelia shortcode that supports all services or categories. For example:


[ameliacatalog]

or


[ameliabooking category=1]

If you’re using a shortcode with a specific category ID and your new service is in a different category, it won’t show.

Category Visibility
If your new service belongs to a new category, ensure that category is not filtered out by the shortcode or hidden in the frontend display settings.

Employee Availability
Even though work hours are set, double-check that:

The employee is assigned to the location of the new service.

The employee is available on the day/time you’re trying to view on the booking form.

Front-end Cache
If you’re using any front-end cache (e.g., LiteSpeed, WP Rocket, browser cache, or server-side caching like Cloudflare), try clearing it or loading the page in a private/incognito window.

If all of the above is correct and the issue still persists, feel free to share a temporary admin login (via private content box below), and we’d be happy to take a closer look.

Let us know what you find!

Best regards,
Serkan

[serkan]

Hi,
Please check out this related screenshot;
https://ibb.co/kg07pM5H
Thanks

[serkan]

Hi,

By default, the Portfolio items use a custom template and are edited with the Classic Editor. However, you can enable Elementor editing for Portfolio items by following these steps:

Go to Elementor → Settings → General in your WordPress dashboard.

Under Post Types, make sure to check the “Portfolio” option.

Save changes.

After this, you should be able to open individual portfolio items with Elementor and edit their content visually.

Let me know if that works for you.

Best regards,
Serkan

[serkan]

Hi,

Thank you for the detailed explanation and your thorough troubleshooting efforts — it’s much appreciated.

Based on what you’ve described, here are a few things you can double-check before we request admin access:

Tutor LMS Native Payment:

Ensure that “Manual Payment” is enabled under Tutor LMS → Settings → Monetization.

Go to Tutor LMS → Settings → Monetization → Native, and confirm that the Checkout Page is correctly selected and contains the [tutor_checkout] shortcode.

WooCommerce (if used):

If you’re testing WooCommerce, make sure:

Products are correctly linked to the courses.

The cart and checkout pages are set correctly in WooCommerce → Settings → Advanced.

The “Manual Payment” method is enabled in WooCommerce → Payments, and all other gateways are disabled.

Page Behavior:

If clicking “Proceed to Checkout” only refreshes the page or leads to an empty cart:

Try testing the process in a private/incognito window (to rule out cache/session issues).

Disable all caching/minification plugins temporarily.

Switch to a default theme like Twenty Twenty-One to check for theme conflicts.

If you’ve tried all the above and the issue persists, we’re happy to take a closer look. Let us know how it goes, and we’ll guide you further — including setting up a staging check if needed.

Looking forward to your update.

Best regards,
Serkan

[serkan]

Hi,

Thank you for sharing the screenshot and details.

Currently, Amelia doesn’t offer a built-in option to automatically preselect the first service or a default service directly from the backend settings. However, there are a couple of workarounds you might consider:

Using a Direct Booking Link:
You can create a unique booking link for a specific service from the Amelia backend (via the “Services” section) and use that link to direct users to a preselected service. This is useful for buttons or redirects.

Custom Code (Optional):
If you’re comfortable with custom development or have a developer on your team, it’s possible to inject a small JavaScript snippet on the page to simulate a default selection when the booking form loads.

Best regards,
Serkan

[serkan]

Hi,

Thank you for reaching out and explaining the issue in detail.

We’ve reviewed the behavior you’ve described, and it seems that the cart page may be restricted for non-admin users due to a page visibility setting, user role restriction, or a theme/plugin conflict — especially if a custom template or redirection is involved.

Here are a few things to check and try:

Page Visibility & Access Rules:
Make sure the Cart page is not restricted by any membership, LMS, or caching plugin settings. Some LMS systems (like Tutor LMS) may have access rules that affect student roles.

Theme or Page Template Conflict:
Since you’re using the Efor theme demo, ensure that the Cart page is using the correct WooCommerce page template and not a custom “Landing” or “Coming Soon” template — which might explain the “Great things are on the horizon” message.

Plugin Conflict Test:
Temporarily deactivate non-essential plugins (especially page builders, caching, or redirection plugins) to see if the issue persists for student users.

Clear Role-Based Caches:
If you are using a caching plugin or server-side caching (e.g., LiteSpeed, Cloudflare), be sure to clear any cache that might vary by user role.

Please feel free to share a temporary student account login if you’d like us to investigate further on your setup directly.

Let us know after trying these steps — we’ll be happy to assist you further.

Best regards,
Serkan

[serkan]

Thank you for your patience. Our developer will get in touch with you at the earliest opportunity.

[serkan]

Hi,

That sounds like a great solution — well done on implementing it!

Wishing you all the best with your project!

You are welcome :) We’d be very happy if you can spare a minute to rate the theme on ThemeForest. Your feedback will boost our motivation and help us to work harder on future updates.

https://themeforest.net/downloads

Thank you for your support.

Best regards,
Serkan

[serkan]

Hi Stefi,

Thank you for reaching out and for your interest in our demo!

Currently, Amelia does not natively support displaying two currencies simultaneously (e.g., “50 EUR / 98 BGN”) on the front-end for services or packages.

However, there are a couple of potential workarounds:

Manual Display in Service Titles or Descriptions
You can manually add the secondary currency value to the service name or description field in Amelia (e.g., naming a service: “Consultation – 50 EUR / 98 BGN”). This is a simple way to inform users without affecting the functionality.

Custom Code or Third-Party Integration
For more dynamic or automated dual-currency displays (with exchange rate updates), it would require custom development or a third-party currency converter integration outside of Amelia’s core features.

Best regards,
Serkan

[serkan]

Hi,

Thank you for sharing the details and screenshots.

I understand that you’re trying to edit a single course, but the changes are not reflecting despite refreshing the page and clearing the browser cache.

To assist you further, could you please clarify the following:

What exactly isn’t working when you try to edit the course? (e.g., changes not saving, editor not opening, page not loading properly, etc.)

Are you using the default WordPress block editor, Elementor, or another page builder for this course?

Are there any caching plugins active on your site or server-level caching that might be affecting the changes?

Also, I recommend trying the following if you haven’t already:

Deactivate all other plugins temporarily except Tutor LMS and see if the issue persists.

Switch to a default WordPress theme (like Twenty Twenty-One) to rule out any theme-related conflict.

Once I have more info, I’ll be happy to guide you further or escalate the issue if needed.

Best regards,

Serkan

[serkan]

Hi,
There are too many white spaces above and below the logo you led. This problem will be solved when you cut those spaces and edit them to cover only the text in the logo and upload it again.
Thanks

[serkan]

You are welcome :) We’d be very happy if you can spare a minute to rate the theme on ThemeForest. Your feedback will boost our motivation and help us to work harder on future updates.

https://themeforest.net/downloads

Thank you for your support.

[serkan]

Hi,
Thanks for the feedback.

[serkan]

Hi, the “Portfolio” page template can not be edited with Elementor. You can customize your portfolio/projects page from the Portfolio section in the Customizer.

Thanks

[serkan]

You are welcome :) We’d be very happy if you can spare a minute to rate the theme on ThemeForest. Your feedback will boost our motivation and help us to work harder on future updates.

https://themeforest.net/downloads

Thank you for your support.

[serkan]

Hi,
If you provide me your related url, i would like to help you.
Thanks

[serkan]

Hi,
You can go to appearance > customize > header > general > header search (choose no) and save it.
Thanks

[serkan]

You are welcome :) We’d be very happy if you can spare a minute to rate the theme on ThemeForest. Your feedback will boost our motivation and help us to work harder on future updates.

https://themeforest.net/downloads

Thank you for your support.

[serkan]

Hi @jabaaa

Thank you for reaching out regarding your “Mechano” theme license.

I will forward your request to our developer so they can check the license status and assist you directly with reactivating it for your new installation.

They will get in touch with you shortly.

Thank you for your patience.

Best regards,
Serkan

[serkan]

Hi @chakobeirut

Thank you for providing the detailed description and the screen recording.

I’ve reviewed your video, and here’s what I’ve found:

– The “Start Quiz” button refreshing the page typically indicates a JavaScript conflict or an issue with how the quiz shortcode is embedded.
– When “Auto Start Quiz” is enabled, the quiz shows, but the “Finish Quiz” button not appearing and the page refreshing suggest the submission action is not completing, possibly due to:

Caching conflicts (site or server-level cache)

A JavaScript error or conflict with another plugin

Missing or outdated template files for the quiz plugin in your theme.

Recommended next steps:
1️⃣ Clear cache:
Clear your WordPress, server, and browser caches.
If using a caching plugin, temporarily disable it to test.

2️⃣ Check for JavaScript conflicts:
Open the quiz page in Chrome → Right-click → Inspect → Console tab and refresh. Let me know if you see any red error messages.

3️⃣ Temporarily switch to a default theme (like Twenty Twenty-Four) and retest the quiz.
If it works, it’s likely a theme conflict.

4️⃣ Update the quiz plugin (and WordPress) to the latest version if not already done.

Please let me know once you try these steps, or if you’d like, I can further investigate by logging in to your staging site to debug directly and resolve it efficiently.
Looking forward to your update.

Best regards,
Serkan

[serkan]

Hi,
Go to WP Admin → Jetpack → Settings → Traffic.
Scroll to “Related posts”.
Toggle off “Show related content after posts”.
I have done it for you.

Check if your plan allows plugins
WordPress.com Business plan or higher: you can install plugins directly.
Lower plans: duplication requires manual steps or using built-in Jetpack features if available.

Easiest Method: Using the “Copy to a new draft” feature
Go to WP Admin → Portfolio → All Projects.

Hover over the portfolio item you wish to duplicate.

Look for “Copy to a new draft” under the item.

If you see it, click it.

It will create a draft clone of the portfolio item with the same content, images, categories, and featured image.

Edit the duplicated draft, change the title, slug, or content as needed, then Publish.

If “Copy to a new draft” is not visible:
This feature requires Jetpack’s “Duplicate Post” module, which is often enabled by default on WordPress.com.

If you do not see it:
Go to Jetpack → Settings → Writing.
Scroll down to “Duplicate Posts” and ensure it is toggled ON.

If you have plugin access:
You can install the Duplicate Post plugin:
Go to Plugins → Add New.
Search for “Duplicate Post” by Yoast.
Install and activate.
You will then see “Clone” or “New Draft” under each portfolio item.

[serkan]

Hi,

Thank you for sharing the screenshot.

I understand that you would like to enlarge the width of the title text container on the homepage so it spans wider across the screen, as shown in your example, for better visual balance and readability.

Go to appearance > customize > you can control many section of the theme.

Thanks

[serkan]

Hi, Do you know why your custom CSS code didn’t work? You accidentally deleted the closing curly bracket at the end of the header section in your code. Every CSS rule should start with an opening curly bracket { and end with a closing curly bracket } to function correctly.
Thanks

[serkan]

Hi,

Thank you for your patience.

✅ Great news: In the Arkiz | Architecture WordPress Theme, you can add and edit your social media icons easily without extra plugins.

How to add or edit your logo:
Go to:
Appearance → Customize → Site Identity
– Here, you can upload your logo to replace the plain text site title in your header.

If the uploaded logo does not appear:
– Check if your theme’s demo import needs logo assignment.
– Save and refresh your homepage to see the changes reflected.

How to add or edit social media icons:
Go to:
Appearance → Customize → Widgets → Header Social Media Icons

– Here, you can:

Add, edit, or remove your social media icons.

Set the URLs for each social profile you wish to display in the header.

Once saved, these icons will appear in your header, allowing visitors to access your social channels easily while maintaining your branding.

Customize Header Using Elementor:
The Arkiz theme supports Elementor, enabling you to create or edit the header using Elementor’s visual interface if you wish for complete control.

If you have Elementor Pro:
– Navigate to Templates → Theme Builder → Header.
– You can edit an existing header or create a new one with your logo, navigation menu, and social icons.
– Assign it to “Entire Site” to replace the default header globally.

If you have Elementor Free:
– The theme may provide pre-built Elementor header sections within the imported demos. You can edit these by navigating to the page and clicking Edit with Elementor, where the header section may appear as part of the top section of your page.

Best regards,
Serkan

[serkan]

Hi,

Thank you for explaining your desired workflow clearly.

✅ What’s possible with Amelia + WooCommerce:

Amelia’s WooCommerce integration is designed to let customers book a service through Amelia first, then handle the payment via WooCommerce at checkout. It does not natively support the opposite workflow (WooCommerce-first purchase → Amelia booking afterwards).

✅ Current limitations:

🔹 There is no built-in option to link a WooCommerce product directly to an Amelia service so that the customer is redirected to a booking form after completing a WooCommerce purchase.

🎯 Recommended best practices for your use case:

If you need the WooCommerce-first flow (for advanced product pages, variations, coupons, or multiple payment gateways), here are your options:

1️⃣ Manual Post-Purchase Redirect:
– After purchase, use a plugin like “WooCommerce Redirect After Purchase” or a code snippet to redirect customers to the relevant Amelia booking page after checkout.
– You can create a separate Amelia booking page for each service.
– This approach requires manual matching of each WooCommerce product ID to the appropriate Amelia booking page URL in your redirect logic.

2️⃣ WooCommerce Order Notes + Email:
– After purchase, automatically send customers a custom email with a link to the relevant Amelia booking form to complete their booking.
– This reduces friction while keeping the structured WooCommerce checkout flow.

3️⃣ Consider using Amelia’s Native Flow:
– If seamless scheduling is a priority, consider reversing the flow:

Customer selects the time slot using Amelia.

Amelia sends them to WooCommerce checkout to complete payment.

This ensures appointment times are secured immediately, avoiding the risk of a customer buying a WooCommerce product but not booking their slot.

Best regards,
Serkan

[serkan]

Hi,

Thank you for reaching out.

This is a common question when using YouTube embeds in Tutor LMS (or any LMS). Unfortunately:

✅ YouTube does not allow removing their branding elements (“Watch later,” “Share,” YouTube logo) when using their player. These elements are enforced by YouTube’s API to maintain their branding and platform functionality, and there is no built-in Tutor LMS option to remove or hide them.

Best regards,
Serkan

[serkan]

Hi,
I hope you have found a solution to the issue I reported. I can see a transparent header on the About page. Wishing you a good evening.
Thanks

[serkan]

Hi,
Since you are using a license issued through us, I will reach out to Tutor LMS support on your behalf with all the details you have provided to request a resolution.

It is possible that:
– There is a known limitation or additional step required on multisite setups for the Certificate Builder to appear.
– A conflict or hook issue may require a fix from their side.

✅ What I will do:

I will open a ticket with the Tutor LMS support team describing:
– Your environment (Tutor LMS 3.6.2, Pro 3.6.2, Certificate Builder 1.1.3)
– Multisite configuration
– The exact issue (no Create Certificate button, only Legacy Certificate Settings)
– Troubleshooting steps already completed

Once I hear back from them, I will inform you immediately with the resolution steps.

Best regards,
Serkan

[serkan]

Hi Steve,

Thank you for confirming your preference!

Since enabling PhotoSwipe with swipe functionality requires replacing your current gallery structure and adding some HTML and JavaScript, it may be a bit technical if you’re not familiar with editing HTML files.

To ensure a smooth and trouble-free setup, I recommend considering professional implementation support for this switch. This will save you time and prevent any potential display or functionality issues across devices.

If you are not familiar to coding you may consider hiring an expert at wpkraken.io to do the job for you.

Please let me know how you would like to proceed!

Best regards,
Serkan

[serkan]

Hi Steve,

Thank you for following up, and no worries at all!

I’ve checked your gallery at:

https://bigcheese.co.uk/QL-gallery-single-mfp.html

Currently, the “gallery-single-mfp” implementation uses Magnific Popup, which by default does not support swipe gestures on touch devices out of the box; it requires tap to navigate.

Other “Photographer” websites you’ve seen likely use different lightbox libraries (e.g., PhotoSwipe, LightGallery) that include built-in swipe navigation on mobile.

✅ What you can do:
If you’d like to enable swipe navigation, you have two main options:

1️⃣ Switch to a swipe-enabled lightbox (recommended):

Replace Magnific Popup with PhotoSwipe or LightGallery for your galleries, which support swipe gestures natively on iOS/Android.

We can guide you with integration if you wish to migrate.

2️⃣ Add a swipe gesture layer on top of Magnific Popup (advanced):

It is possible to add a custom script using touch events to detect swipes and trigger $.magnificPopup.instance.next() and .prev() programmatically.

This requires additional JavaScript coding and testing across devices.

✅ Suggested next step:
Please let me know which option you’d prefer:
– Option 1: Migrate to a swipe-enabled gallery (simpler, long-term friendly).
– Option 2: Custom swipe detection script for Magnific Popup (requires coding).

Once confirmed, I will provide step-by-step guidance within your current theme structure to implement swipe support efficiently before your support period ends.

Thank you for your patience, and looking forward to your confirmation so we can move forward!

Best regards,
Serkan

[serkan]

Hi,

Thank you for the detailed info.

✅ What’s happening:
You have Tutor LMS Certificate Builder v1.1.3 installed and network activated, but you do not see the “Certificate Builder” section in Tutor LMS > Add-ons on your multisite.

This is actually expected behavior:

🔹 On Tutor LMS multisite installations, the Certificate Builder add-on does not appear inside Tutor LMS > Add-ons as a toggle. Instead, it works automatically once it’s installed and network activated.

🔹 The “Legacy Certificate Settings” remain visible, but the builder UI should appear when you go to:

Tutor LMS > Certificates > Create Certificate

or

Tutor LMS Pro > Settings > Certificate > Create Certificate

and click “Create Certificate” to open the drag-and-drop builder.

✅ Next Steps to try:

1️⃣ Go to Tutor LMS > Certificates.

Do you see a “Create Certificate” button at the top?

2️⃣ If not, please check:

In WP Admin > Tutor LMS Pro > Settings > Certificate, is there any toggle related to “Enable Certificate Builder” you can enable?

Try disabling and re-enabling the Tutor LMS Certificate Builder plugin to refresh hooks.

3️⃣ If still not showing:

Temporarily disable all other plugins except Tutor LMS, Tutor LMS Pro, and Certificate Builder to rule out conflicts.

Check your browser console (F12 > Console tab) for JavaScript errors while on the Certificate page.

Share a screenshot of the Tutor LMS > Certificates page.

✅ About Multisite:
The builder does work on multisite but sometimes requires activation per subsite depending on your setup. If you activated it network-wide but are working inside a subsite, try:

Deactivating the Certificate Builder network-wide.

Activating it only on the subsite you are managing courses on.

✅ Summary:

✅ You already have the correct plugin installed.
✅ On multisite, it may not appear in Add-ons but should function directly.
✅ Check Tutor LMS > Certificates for the “Create Certificate” button.
✅ Disable other plugins temporarily to test conflicts.
✅ Let me know what you see and send a screenshot if it still doesn’t show.

Once you send this info, I’ll guide you to get the builder working quickly.

Thanks!

[serkan]

Hi,
I just replaced the image for you.
Please clear your browser cache and try it again.
Thanks

[serkan]

Hi,

Yes, you can make the main featured image on your blog posts have rounded corners (15px) easily by adding a small CSS snippet.

1️⃣ CSS to Add:

.single-post .pw-featured-image img {
    border-radius: 15px; }

This will:
✅ Add 15px rounded corners to the main featured image on single blog posts.
✅ Keep the image full width and responsive without breaking the layout.

2️⃣ Where to Add This CSS:
Go to your WordPress Dashboard.

Navigate to Appearance > Customize > Additional CSS.

Paste the above CSS code there.

Click Publish to save your changes.

[serkan]

Hi,
You can use this custom css code;

.p-excerpt {
    max-width: 145ch; }

Thanks

[serkan]

It sounds like you’re missing the Certificate Builder—what you’re seeing under “Legacy Certificate Settings” is the old system. To access the modern drag‑and‑drop builder, here’s what to do:

✅ 1. Install & Activate Both Plugins
Go to WP Admin » Tutor LMS Pro » Add‑ons and ensure Certificate is enabled.

In addition, if you’re using the Custom Certificate Builder extension (a separate plugin included in Tutor LMS Pro), verify that it’s installed and activated too. Without it, you’ll only see “Legacy Certificate Settings.”

🎨 2. Accessing the Builder
Once both are active:

Navigate to Tutor LMS Pro » Settings » Certificate.

You should now see a “Create Certificate” section at the top.

Click Create Certificate to launch the drag‑and‑drop builder and create custom templates.

Below, you’ll also find All Certificates (your created templates) and Certificate Settings (builder-related toggles and legacy settings).

🚧 3. Troubleshoot Common Issues
No builder tab appearing?

Make sure both the main Certificate and the Certificate Builder extension are active.

Confirm you’re running compatible versions of Tutor LMS Free & Pro (look for v3.x and above).

Console errors or builder not loading?

You may have a security/firewall plugin (like Wordfence) blocking builder assets, leading to 403 errors. Someone else reported this exact issue—disabling Wordfence allowed the builder to load correctly.

If that’s the case, put Wordfence into Learning Mode, reproduce the issue, and then whitelist the blocked requests via Wordfence » Live Traffic.

🔁 Quick Recap
Step Action
1 Ensure Certificate Add‑on is enabled.
2 Install & activate Certificate Builder extension.
3 Check plugin versions (ideally Tutor LMS 3.x+ free & pro).
4 Visit Tutor LMS Pro » Settings » Certificate.
5 You should now see Create Certificate + builder tools.
6 If builder doesn’t load, check security/firewall blocks.

Let me know which plug‑ins you currently have active (free, pro, and certificate builder), and if you’re on Tutor LMS 3.x—plus any errors showing in your browser console. I can help you pinpoint exactly what’s missing or blocked!

Thanks

[serkan]

Hi,
Could you please provide me your wp admin details via our private content box below?
Thanks

[serkan]

Hi,When I tested your website now, I don’t see any problem loading the pages. Do you have any other problem?
Thanks

[serkan]

Hi,
Could you please provide me your wp admin details via our private content box below?
Thanks

[serkan]

Hi,
Plugins like FooBox, Modula Gallery, or Envira Gallery offer built-in thumbnail strips, arrows, and clearer gallery navigation. These are user-friendly and require minimal setup.
Thanks

[serkan]

Hi, Thank you for your follow-up. I completely understand your request regarding the footer, and I’d like to clarify the technical limitation we’re facing:

Footer Issue on the Portfolio Page:
The footer you’d like to replicate (from the homepage) was created using Elementor. This allows it to appear dynamically on pages edited with Elementor.

However, the /projects/ page is a default WordPress portfolio archive page, which cannot be edited with Elementor (it’s generated by your theme). This is why the footer template isn’t automatically applied there.

Possible Solutions:

Option 1: Convert the /projects/ page into a standard Elementor page. This would allow us to apply the footer template seamlessly.

Option 2: Manually recreate the footer using the theme’s native Widgets or Custom HTML section (Appearance > Widgets). While this won’t match the Elementor footer exactly, we can approximate the design.

Option 3: Use a plugin like “Custom Post Type UI” to rebuild the portfolio section within Elementor, giving full control over the layout and footer.

Would you prefer one of these approaches? If so, I’d be happy to implement it for you. Alternatively, if you’d like to discuss other options, just let me know!

For reference:

The current footer is added via Elementor.

Pages like the homepage (edited with Elementor) inherit this footer automatically.

Thank you for your patience, and I’m here to help resolve this as quickly as possible.

Best regards.

[serkan]

Hi,
If you provide me your wp admin details via our private content box below, i will have a look for you.
Thanks