[serkan]

Hi, You can do it via loco translate plugin.
You can find a senyor.pot localization file in the latest release of the senyor theme. And everything inside it.
It is easy to create translation files from a pot file.
Just install and activate Loco Translate plugin.
Go to plugin page and find your theme, then click “New language” link.
https://wordpress.org/plugins/loco-translate/screenshots/

-You can go to dashboard > appearance > portfolio > you can customize the portfolio from here.

Thanks

[serkan]

Hi,
Please go to dashboard > appearance > widgets > footer copyright text > you can change it.
Which portfolio item are you talking about in blue? I haven’t examined a few portfolio items, but I didn’t notice any blue color.
Also, can you check put this related topic for the custom font, please?
https://www.wpbeginner.com/wp-themes/how-to-add-custom-fonts-in-wordpress/
Thanks

[serkan]

Hi,
Please check out the documentation.
https://themes.pixelwars.org/doc/podcasty/#installation
If you still have the issue, please provide me your wp admin details via our private content box below.
Thanks

[serkan]

Hi,
Can you write your relevant information to the url below? I also recommend you to share your final url. Because license codes are defined in the url.
https://www.pixelwars.org/forums/topic/tutorlms-pro
Thanks

[serkan]

Hi,
Can you use this custom css code for the red line in the slider;

.bdt-show-otherview-yes.elementor-widget-prime-slider-general .bdt-prime-slider-skin-crelly .bdt-slider-excerpt:before {
    display: none;
}

Maintaining the aspect ratio of the photo in mobile complicates things a bit. Because mobile can be used in landscape and portrait format. Therefore, it is possible that part of the photo will be cut off.
Thanks

[serkan]

Hi,
When our developer check the issue, we will keep you updated.
Thanks

[serkan]

Hi,
I will upload some images to understanding better. Please check them out.
https://ibb.co/FLkYZf8F
https://ibb.co/fYzck5nP
Thanks

[serkan]

Hi,
I realize the urgency of the matter. Refund requests must be approved by the developer. Therefore, I transferred the situation to the developer. Thank you for your understanding.
Thanks

[serkan]

Hi,
You should go to appearance > widget > footer > drag and drop the elements and they will show in the footer section.
Also i activated pasific widget and now you will have the latest post section. But the pagination customization can be done via elementor pro version.
Thanks

[serkan]

Hi,
I will forward this topic to our developer and i will keep you updated.
Thanks

[serkan]

Hi,
Could you please upload the photos to a different website?
For security reasons, I cannot access the photos in any way. I would appreciate it if you upload them to a different platform to solve the problem quickly.
Thanks

[serkan]

Hi,
I will forward your request to our developer and i will keep you updated.
Thanks

[serkan]

You are welcome :) We’d be very happy if you can spare a minute to rate the theme on ThemeForest. Your feedback will boost our motivation and help us to work harder on future updates.

https://themeforest.net/downloads

Thank you for your support.

[serkan]

Hi,
Please save all your backups somewhere. I will upload you the demo content from scratch. This will make it much easier for you to customize it.
Thanks

[serkan]

Hi Marco,

Thank you for your patience and thorough troubleshooting efforts so far. We understand how frustrating this isolated mobile issue must be, especially given that standard solutions work perfectly for other sections.

What We Know:
The issue only occurs with #chi-siamo on mobile and only on the first click.

All tested fixes (scroll-margin-top, JS overrides, etc.) fail to resolve it, suggesting a deeper layout or rendering conflict.

Immediate Next Steps:
Deep Dive Analysis

Unique CSS properties applied to #chi-siamo or its parent containers (e.g., transform, overflow, position).
Potential JavaScript interference from theme/plugins during initial page load.

Collaborative Testing (If You’re Open to It)
To isolate the cause, could you:
Create a stripped-down test page with only #chi-siamo and its immediate content?
Temporarily disable all non-essential plugins and retest?

Temporary Workarounds to Try:
Aggressive JS override (forces double-scroll to account for layout shifts):

javascript

document.querySelectorAll('a[href="#chi-siamo"]').forEach(anchor => {
  anchor.addEventListener('click', (e) => {
    e.preventDefault();
    const y = document.getElementById('chi-siamo').offsetTop - 50;
    window.scrollTo({ top: y, behavior: 'smooth' });
    setTimeout(() => window.scrollTo({ top: y, behavior: 'auto' }), 300);
  });
});

Timeline & Commitment:
Does the issue occur in incognito mode or with browser cache disabled?

We truly appreciate your partnership in resolving this. While the behavior is unusual, we’re confident we’ll find a solution together.

Best regards,
Serkan

[serkan]

Hi,
I just checked your course page now and it is working well.
Please clear your browser cache and check it again.
Thanks

[serkan]

Hi @minal,

Thank you for your messages.

1. Gotham Font Integration
I’ve forwarded your request to our development team to confirm whether we can integrate the Gotham font into the theme. I’ll update you as soon as I receive their feedback.

2. Video Hosting Recommendations
For the videos:

YouTube/Vimeo Embedding (Recommended): Hosting videos on platforms like YouTube or Vimeo and embedding them is the most efficient solution, as it reduces server load and ensures smooth playback.

Self-Hosting Alternatives: If you must host videos directly on your site, I could recommend:

Plugins:

Preload/Pseudo-Streaming: Video.js or Plyr.io (lightweight, customizable players). (We haven’t tested it yet)

Lazy Loading: Plugins like WP Rocket (optimizes video loading).

Optimization Tips:

Compress videos (using tools like HandBrake or CloudConvert).

Use a CDN (e.g., Cloudflare, BunnyCDN) to distribute video files globally.

Enable lazy loading for videos.

For minimal performance impact, we strongly recommend uploading to YouTube/Vimeo and embedding them.

I’ll follow up soon regarding the Gotham font. Let me know if you’d like further details on video handling!

Best regards.

[serkan]

Hi,
We don’t need to arrange a one-to-one meeting. When you scroll a little where you wrote this message, you will see a private content box at the bottom of the page. If you temporarily paste the username password and the relevant url here, we can take a quick look at your problem.
Thanks

[serkan]

Hi,
Actually you will able to see it. Please deactivate your cache plugin and other third party plugins and try it again.
Thanks

[serkan]

Hi,
I just added a screenshot for you.
https://ibb.co/WWZVG8MW
Thanks

[serkan]

Hi,
You can upload the video to any platform with a hidden url. For example, you can use the youtube platform. You can then copy the youtube video url and share it with us.
P.S You can use our private content box below for the sensitive content.
Thanks

[serkan]

Hi Marco,
I will forward this topic to our developer and i will keep you updated.
Thanks

[serkan]

Hi,
You can add the font you want via the link I provided above. But if you still want this font to be integrated by the developer, I can ask for you?
Thanks

[serkan]

Hi, Clear your browser cache, site cache (if using a plugin like WP Rocket), and server cache (e.g., Cloudflare).

Also, regenerate Elementor assets: Elementor > Tools > Regenerate CSS & Data.

Test for Conflicts

Temporarily deactivate other plugins (except Elementor) to see if the issue resolves.

Switch to a default WordPress theme (e.g., Twenty Twenty-Four) to rule out theme conflicts.

Update or Reinstall Elementor

Ensure Elementor and Elementor Pro (if used) are updated to the latest versions.

If the issue persists, try reinstalling Elementor:

Go to Plugins > Elementor > Delete (don’t worry, your content is safe).

Reinstall it fresh from the WordPress repository.

Check Console After Each Step

If the error persists after the above, let me know if it appears with only Elementor active and a default theme.

Let me know the results of these tests, and I’d be happy to investigate further if needed.

Best regards.

[serkan]

Hi,
Unfortunately I didn’t get any url, username and password. Please add your information in the private content box below with your message.
Thank you.

[serkan]

Hi Jordi,
I just imported the demo 01 for you. You can customize it.
https://carpas.empatica.net/test-home/
Thanks

[serkan]

Hi,
Gotham is not icluded in the theme but, can you check put this related topic, please?
https://www.wpbeginner.com/wp-themes/how-to-add-custom-fonts-in-wordpress/
Thanks

[serkan]

Hi,
Please check the url you shared with me, it does not open. Customers sometimes cancel the entry from a different country. Make sure that this setting is also not turned on by the hosting. By the way, when you open a page you want with elementor, you will see the header style in the right widget panel. Select transparent here and the menu structure of the page you want will be transparent. Normally this comes by default.
Thanks

[serkan]

Hi,
I did my tests with mobile and desktop with chrome and safari and your logo appears smoothly when scrolled.
Please get in touch if there are any problems in the future. If you still see problems, please clear your browser cache or check with a different device.
Thanks

[serkan]

Hi Marco,

Thank you for the detailed explanation and for all the troubleshooting steps you’ve already taken. I understand how frustrating this issue must be, especially since it’s isolated to just the #chi-siamo section on mobile.

From your description, it seems the problem might be related to one of the following:

Layout Shift or Dynamic Content: The section might have content (e.g., images, iframes, or dynamic elements) that load after the initial scroll, causing an unexpected offset.

CSS Conflicts: There could be specific CSS rules (e.g., overflow, transform, or position) applied to #chi-siamo or its parent containers that interfere with scrolling.

JavaScript Interference: A theme or plugin script might be modifying the scroll behavior for this section.

Next Steps:
Inspect the Section: Could you check if #chi-siamo or its parents have any unique CSS properties (e.g., transform: translateZ(0), overflow: hidden)? These can sometimes break smooth scrolling.

Test with Minimal Setup: Temporarily disable plugins or custom scripts to rule out conflicts.

Forced Scroll Fix: Since the issue only happens on the first click, we could try a more aggressive JS workaround:

javascript

document.querySelectorAll('a[href="#chi-siamo"]').forEach(anchor => {
  anchor.addEventListener('click', function(e) {
    e.preventDefault();
    const el = document.getElementById('chi-siamo');
    if (!el) return;
    
    const offset = 50; // Mobile offset
    const y = el.getBoundingClientRect().top + window.scrollY - offset;
    
    // Double scroll to bypass initial misalignment
    window.scrollTo({ top: y, behavior: 'smooth' });
    setTimeout(() => window.scrollTo({ top: y, behavior: 'smooth' }), 100);
  });
});

If you’d like, I can also schedule a quick screen-sharing session to debug this together. Let me know your availability or if you’d prefer further code-level assistance.

Thanks for your patience!
Best regards.

[serkan]

Hi,
Please be sure that you have the enough system settings.
https://www.pixelwars.org/forums/topic/system-requirements-for-wordpress-themes/
Could you please provide me your wp admin details via our private content box below?
Thanks

[serkan]

Hi, To customize your page easily using Elementor, please follow these steps:

Create a Blank Page
Start by creating a new blank page in WordPress.

Open with Elementor
Click “Edit with Elementor” to launch the builder.

Add a Template
In the middle of the screen, click the “Add Template” button.
From here, you can either:
Choose a pre-designed template from the Library (under the Library tab).
Or, switch to the “My Templates” tab (next to Blocks) to import our pre-made “About” template and edit it as needed.

This gives you full flexibility to customize the layout to match your requirements. Let us know if you need any further assistance!

Best regards.

[serkan]

Hi,
I am displaying a padding of 9 percent. You can reduce this space to 3% with the following css code.

.elementor-17046 .elementor-element.elementor-element-90417f2 { padding-top: 3%; padding-bottom: 3%; }

Thanks

[serkan]

Hi,
The HTTPS issue we mentioned earlier could still affect scripts required for the slider. Prioritize fixing mixed-content errors (e.g., update hardcoded http:// links to // or https://).

[serkan]

Hi,
Thanks for the feedback.

[serkan]

Hi,
Thanks for the feedback.

[serkan]

Hi,
When you edit with Omatic slider elementor, you can play with padding and margin and correct the settings. I made a few adjustments for you.
Thanks

[serkan]

Hi,
Could you please provide me your wp admin details via our private content box below?
Thanks

[serkan]

You are welcome :) We’d be very happy if you can spare a minute to rate the theme on ThemeForest. Your feedback will boost our motivation and help us to work harder on future updates.

https://themeforest.net/downloads

Thank you for your support.

[serkan]

Hi,
I can’t edit any page with the user authorization you gave me. It also doesn’t allow me to deactivate plugins. So I will ask you to increase the temporary user role. In the meantime, I would like you to deactivate third party plugins and test if it is related to cache.
Thanks

[serkan]

You are welcome :) We’d be very happy if you can spare a minute to rate the theme on ThemeForest. Your feedback will boost our motivation and help us to work harder on future updates.

https://themeforest.net/downloads

Thank you for your support.

[serkan]

Hi Stjepan
You should go to dashboard > settings > reading > choose post page news and save it.
Then go to services page > on the right hand side you need to see template box. Choose portfolio and save it.
If you still have the issue, please provide me your wp admin details via our private content box below.
Thanks

[serkan]

You are welcome.

[serkan]

Hi,

Thank you for reporting the issues with student registration and quiz functionality on your website. We understand how critical this is for your students, and we’re here to help resolve it as quickly as possible.

Next Steps to Troubleshoot:
1️⃣ Check for System Requirements

Ensure your WordPress, theme, and LMS plugin (e.g., LearnPress, Tutor LMS) are updated to the latest versions.
Verify that your PHP version (recommended: 7.4+ or 8.0+) and MySQL are compatible.
https://www.pixelwars.org/forums/topic/system-requirements-for-wordpress-themes/

2️⃣ Test for Conflicts

Temporarily switch to a default WordPress theme (e.g., Twenty Twenty-Four).
Deactivate other plugins (except your LMS plugin) to check for conflicts.

3️⃣ Debug Errors

Enable WP Debug Mode by adding this to your wp-config.php:

define('WP_DEBUG', true);
define('WP_DEBUG_LOG', true);

Reproduce the issue and check /wp-content/debug.log for errors.

4️⃣ Clear Caches

Clear server cache (OPCache, Redis), plugin cache, and browser cache.

How We Can Assist Further:
If the issue persists, please share:
Screenshots/videos of the errors (e.g., browser console errors).
Temporary admin access (via private content box below).
Detailed steps to reproduce the problem.

Let us know how you’d like to proceed, and we’ll prioritize your case.

[serkan]

Hi,
I couldn’t see your page or any of your settings due to the restricted user role you gave me. After editing your homepage, you can select the transparent header option in the right corner. Now after you upload one logo, you must upload the non-white negative format for the other logo to appear in this design. Since the header background is white and your logo is white, it is not visible.
Thanks

[serkan]

Hi,
You can check out the post style section. Also you need to disable the widgets for the blog posts.
https://ibb.co/JWCTcL6J
Thanks

[serkan]

Hi Hamid,

Thank you for contacting us. We understand your concern, and we’d like to clarify that since this is a digital product that has already been purchased and made available for download through ThemeForest, refunds are not applicable under Envato’s policy after the item has been downloaded or the license key has been used.

However, if you’re having trouble accessing the template, please note that you can always download it again at any time by following these steps:

Log in to your ThemeForest account.

Go to “Downloads” in your profile.

Locate the purchased item and download the latest version.

If you encounter any technical issues during installation or setup, we’d be happy to assist you within our support period (which is still active for [2] more days). Kindly share the specific problem you’re facing, and we’ll guide you through the process.

For further questions about Envato’s refund policy, you may review their terms here:
🔗 Envato Refund Policy
https://themeforest.net/page/customer_refund_policy

We appreciate your understanding and are here to help you get your website up and running smoothly.

Best regards.

[serkan]

Hi,

– Home Scrolling Gallery Horizontal works with max 12 images, if you add more than 12 images they might look distorted.

– Horizontal scroll layout is only available for portfolio posts as you can see a demo here;

https://themes.pixelwars.org/artflow/demo-01/portfolio/sneakers-x/

Have a nice day!

[serkan]

Hi,
You can use these custom css codes;

@media screen and (min-width: 992px) {
    .nav-menu li.current-menu-item > a .link-text:before {
        background-color: #ffffff !important;
        border-color: #ffffff !important; } }

@media screen and (min-width: 992px) {
    .nav-menu > ul > li.current-menu-item > a {
        color: #000 !important; } }

Thanks

[serkan]

Hi Jordi,
If you have any cache plugin, please deactivate it and try it again.
If you still have the issue, provide me your wp admin details via our private content box below.
Thanks