serkan

Forum Replies Created

list of topics you have created till now.

  • serkan
    Moderator

    You are welcome :) We’d be very happy if you can spare a minute to rate the theme on ThemeForest. Your feedback will boost our motivation and help us to work harder on future updates.

    https://themeforest.net/downloads

    Thank you for your support.

    serkan
    Moderator
    Posted in : Footer

    Hi,
    You didn’t activate the footer widgets location. I just activated it.
    Thanks

    serkan
    Moderator
    Posted in : demo

    Hi,
    Please go to appearance > theme options > change image logo and save it.
    Thanks

    serkan
    Moderator
    Posted in : Thumbnails

    Hi Ellis,
    I tried to check your website but it says sale website. Could you please provide me your wp admin details via our private content box below and check the website URL as well?
    Thanks

    serkan
    Moderator

    Hi,
    Could you provide me your wp-admin details via our private content box, below?
    Thanks

    serkan
    Moderator

    You are welcome :) We’d be very happy if you can spare a minute to rate the theme on ThemeForest. Your feedback will boost our motivation and help us to work harder on future updates.

    https://themeforest.net/downloads

    Thank you for your support.

    serkan
    Moderator
    Posted in : Boton problem

    You are welcome :) We’d be very happy if you can spare a minute to rate the theme on ThemeForest. Your feedback will boost our motivation and help us to work harder on future updates.

    https://themeforest.net/downloads

    Thank you for your suppor

    serkan
    Moderator

    You are welcome :) We’d be very happy if you can spare a minute to rate the theme on ThemeForest. Your feedback will boost our motivation and help us to work harder on future updates.

    https://themeforest.net/downloads

    Thank you for your suppor

    serkan
    Moderator

    Hi,
    I will forward this issue to our developer and I will keep you updated.
    Thanks

    serkan
    Moderator

    You are welcome :) We’d be very happy if you can spare a minute to rate the theme on ThemeForest. Your feedback will boost our motivation and help us to work harder on future updates.

    https://themeforest.net/downloads

    Thank you for your support.

    serkan
    Moderator

    They, they already in your folder or you haven’t activate lms plugin before you import the demo data. That is why you had the warning messages.
    Thanks

    serkan
    Moderator

    Hi,
    I will forward this topic to our developer and I will keep you updated.
    Thanks

    serkan
    Moderator

    Hi Jana,
    Could you provide me your wp admin details via our private content box below?
    Thanks

    serkan
    Moderator

    Hi,
    Could you please try to use ninjaform contact plugin instead of default our contact form?
    I saw this issue before but our customers solved the issue with hosting company.
    Thanks

    serkan
    Moderator
    Posted in : demo

    Hi,
    I just went to settings > reading > chose your homepage and saved it.
    Thanks

    serkan
    Moderator

    You are welcome :) We’d be very happy if you can spare a minute to rate the theme on ThemeForest. Your feedback will boost our motivation and help us to work harder on future updates.

    https://themeforest.net/downloads

    Thank you for your support.

    serkan
    Moderator
    Posted in : Footer

    Hi,
    Could you provide me your wp admin details via our private content box below?
    Thanks

    serkan
    Moderator

    You are welcome :) We’d be very happy if you can spare a minute to rate the theme on ThemeForest. Your feedback will boost our motivation and help us to work harder on future updates.

    https://themeforest.net/downloads

    Thank you for your support.

    serkan
    Moderator

    [photo_wall animation=”random” interval=”1600″ max_step=”3″]
    Hi, you can add this photowall shortcode as well.
    Thanks

    serkan
    Moderator
    Posted in : Boton problem

    Hi,
    I just fixed the issue. Pop up set up as trigger when you contact the button. I removed it.
    Thanks

    serkan
    Moderator

    Hi, Apache has a mod_security tool that tries to block SQL injections by url. This rule is also blocking some real urls. The solution is:

    -access WHM in your dedicated server
    -search for mod_security tools
    -check if it’s blocking some urls
    -click in the rule id
    -click in deploy and Restart Apache
    if you don’t have access to WHM in your server. Pass this issue to your server administrator.

    serkan
    Moderator
    Posted in : Blog post

    Hi,
    Could you please deactivate all your third party plugins, clear your cache and try it again?
    If you still have the issue, provide me your wp-admin details via our private content box below.
    Thanks

    serkan
    Moderator

    Hi,
    Before i reach the admin panel there is an extra security tab. It asks me for another username and password. The credentials which you provide me doesn’t work.
    Please go to dashboard > appearance > import demo data.
    You can choose related demo layout and save it.
    Thanks

    serkan
    Moderator

    Hi,
    There is documentation in the theme folder. You need to unzip it.
    Also, you can run the one-click demo import plugin once and have the demo website.
    Thanks

    serkan
    Moderator

    Hi,
    You need to remove the contents in your website and run the demo 6 contents via one click demo import plugin.
    Thanks

    serkan
    Moderator
    Posted in : Font mobile

    Hi,
    Could you provide me your related url, please?
    Thanks

    serkan
    Moderator
    Posted in : link in a botton

    Hi,
    Remove the hashtag before the related url.
    Thanks

    serkan
    Moderator

    Hi,
    Could you provide me your related url, please?
    Thanks

    serkan
    Moderator
    Posted in : Boton problem

    Hi,
    You can provide me your wp admin details via our private content box below.
    Thanks

    serkan
    Moderator
    Posted in : Footer

    Hi,
    Please go to appearance > theme options > style > activate the footer widgets and also you can activate the search functions here as well.
    Thanks

    serkan
    Moderator

    Hi, You just gave me the password and website URL but I don^t have the username information.

    serkan
    Moderator

    Hi,
    Could you provide me your wp-admin details via our private content box below?
    Thanks

    serkan
    Moderator

    Hi, Please go to top 10 plugin > top 10 settings > counter and tracker options > be sure that uncheck
    Display the number of views on sections and the number of views to non-admins and save it. Then please check out the admin panel and check again.
    Thanks

    serkan
    Moderator

    Hi,
    I just tested your website and it is related to the cookie pop-up plugin. Please deactivate your third party plugins and try it again. You can search for an alternative plugin instead of it.
    Thanks

    serkan
    Moderator

    Hi,
    Could you provide me your related url, please?
    Thanks

    serkan
    Moderator

    Hi,
    I tried to log in to your website but I could not check it because of the construction plugin. Could you create an account for me and provide the credentials
    Thanks

    serkan
    Moderator
    Posted in : Boton problem

    Hi,
    Please edit your homepage > edit with elementor > edit the button > and paste the contact link.
    https://ibb.co/mDMkbPS
    Thanks

    serkan
    Moderator
    Posted in : image recipe problems

    Hi,
    Could you try to use this custom css code?

    .post-header-classic .featured-image img { display: none; }

    Thanks

    serkan
    Moderator

    Hi,
    I tried to login to your website and it says “Incorrect username or password.”
    Could you please check your credentials and keep me updated.
    Thanks

    serkan
    Moderator
    Posted in : Demo Content Problem

    Hi,
    Could you provide me your wp-admin details via our private content box below?
    Thanks

    serkan
    Moderator

    Hi,
    Could you please provide me your wp-admin details via our private content box below?
    And also, could you please tell me which demo content you want to add.
    There is documentation in the theme folder. You can run the one-click demo import plugin once and have the same demo content. But you should activate the plugins before run the demo import plugin.
    Thanks

    serkan
    Moderator

    Sorry, for my bad. I will forward this issue to our developer and I will keep you updated.
    Thanks

    serkan
    Moderator

    Hi,
    Could you try to use this custom css code;

    .home-icon { width: 4.6vmax; }

    Thanks

    serkan
    Moderator

    Hi,
    We tested your website via a couple of devices and I haven’t seen any issue. But our developer will test the website via a couple more devices as well.
    Thanks

    serkan
    Moderator

    Hi,
    I just checked your website vis iPad 2020, 14.2 also checked with iPhone 11 and i haven’t seen any issue.
    Thanks

    serkan
    Moderator
    Posted in : Finish lesson button

    Hi Mar,
    Could you please create a topic for the related issue here?
    https://wordpress.org/support/plugin/learnpress/
    Thanks

    serkan
    Moderator

    Hi,
    Please go to appearance > customize > homepage settings > change home background icon and save it.
    Could you provide me your related URL and I will check the logo?
    Thanks

    serkan
    Moderator

    Hi Jakub,
    Could you please provide me your related URL and I will test it via IOS devices?
    Thanks

    serkan
    Moderator

    Hi,
    Could you please create a support ticket in the elementor?
    https://elementor.com/support/
    Thanks

    serkan
    Moderator
    Posted in : Installing 3rd Update

    Hi,
    One of third party plugin may conflict with the theme. You can take your data backup. If you have an issue, you can take back your data at least one day before.
    Thanks

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