[serkan]

Hi,
When you apply to the link below with the website name you want to use, the developer will send you a code.
I was delayed in responding because we are on a public holiday. Thank you for your understanding.
https://www.pixelwars.org/forums/topic/tutorlms-pro/
Thanks

[serkan]

Hi, Your system settings are lower than needed. I will also attach a screenshot about this. I will also share a topic url for the system settings needed. You can update these hosting settings, deactivate other plugins and rebuild your website from scratch.
https://ibb.co/0jtRd5jP
https://www.pixelwars.org/forums/topic/system-requirements-for-wordpress-themes/
Thanks

[serkan]

Hi,
Unfortunately, I cannot see the details with the user authorization you gave me. Can you increase the user authorization?
Thank you.

[serkan]

Hi,
Unfortunately, I can’t see the settings with the authorization you gave me, but I have some advice. When you open your homepage with elementor, there will be a header style on the right side. Check whether this is transparent or customizer is selected. If something other than default is selected, the changes you make through the customizer will not be visible.
https://ibb.co/21BtRJrS
Thanks

[serkan]

Hi,
Could you please update your theme and try it again?
https://www.pixelwars.org/forums/topic/how-to-update-your-theme/
Thanks

[serkan]

Hi,
I will forward this request to our developer and i will keep you updated.
Thanks

[serkan]

Hi, I’ve shared a screenshot about it. When you select it with Elementor, you need to select the view as desktop and change the font setting.
https://ibb.co/JW9rNK1r

I’m sharing screenshots of all the settings, so you can compare from there.
https://ibb.co/846z5bWY
https://ibb.co/F4cvMddq
https://ibb.co/dwVSVQ5g
https://ibb.co/4nqYh32b

Thanks

[serkan]

Hi,
We have forwarded your reply to Tutor LMS support again and we are waiting for a response.
Also, The issue might be that the filter isn’t being applied correctly. Try these improvements:
Make sure you’re using straight quotes (‘) instead of curly quotes (‘ and ’)
Add a priority if needed:

add_filter('tutor_login_required_message', 'custom_tutor_login_required_message', 10, 1);
function custom_tutor_login_required_message($message) {
    return __('Du musst dich einloggen, um diesen Kurs zu kaufen. Wenn du bereits ein Konto hast, melde dich bitte an. Andernfalls verwende eine andere E-Mail Adresse.', 'tutor');
}

Also check if:
The Tutor LMS plugin is active
The text domain ‘tutor’ is correct
There are no JavaScript errors on the page that might prevent messages from showing.

Issues 2,
For coupon issues:
First, check if coupons are enabled in Tutor LMS settings:
Go to Tutor LMS → Settings → Monetization → Enable Coupons
Try this basic test:
Create a simple coupon with no restrictions (100% off, no usage limits)
Apply it on a course with a logged-in user
Debugging steps:
Check your server error logs for any related errors
Temporarily switch to a default theme (like Twenty Twenty-One)
Disable all plugins except Tutor LMS and WooCommerce (if using)

Issues 3,
Your code looks correct, but here are some improvements:
https://ibb.co/C5kzJ8rP

Thanks

[serkan]

Hi,
Could you please try to update your theme first then try it again?
https://www.pixelwars.org/forums/topic/how-to-update-your-theme/
Thanks

[serkan]

Hi,
You can use this custom css code;

@media screen and (max-width: 767px) { .block.slider-box { display: none; } }

Thanks

[serkan]

Hi,
Could you please provide me your wp admin details via our private content box below?
If you have a valid license for Tutor LMS Pro, you can update the plugin to the latest version:
Go to Plugins > Installed Plugins.
Locate Tutor LMS Pro.
If an update is available, you should see an Update link. Click it to update the plugin.
If you don’t see an update option, you may need to manually download the latest version from the Tutor LMS website and upload it to your site.
You can get your license key here;
https://www.pixelwars.org/forums/topic/tutorlms-pro/
Thanks

[serkan]

Hi,
I just updated the css code for you;

.tutor-video-player .plyr--youtube iframe { top: -75% !important; }

Thanks

[serkan]

Hi,

Thank you so much for choosing our theme! We hope it’s been a great experience for you so far. If you have a moment, we’d be incredibly grateful if you could share your feedback on ThemeForest.

Your review not only motivates our team but also helps us improve and create even better updates in the future. Plus, it helps other users make informed decisions!

👉 Leave a Review on ThemeForest

Thank you for your support—it means the world to us!

[serkan]

Hi @Konstantin_
Thank you for your patience! I completely understand your eagerness for an update, and I truly appreciate your understanding as we work to resolve this matter.

Our developer is currently addressing your issue as part of their prioritized tasks. While we don’t have a final solution just yet, please rest assured that your request is being actively worked on. We’re committed to providing you with a resolution as soon as possible.

I’ll keep you updated with any progress and will reach out immediately once we have more information. If you have any additional questions or need further assistance in the meantime, feel free to let me know!

Thank you again for your patience and understanding.

[serkan]

Hi,
Could you please provide me your wp admin details via our private content box below?
Thanks

[serkan]

Hi,
Thank you so much for your kind response! We truly appreciate your willingness to share your feedback after implementing the theme. Your insights will not only help us improve but also guide other users in making informed decisions.

If you have any questions or need assistance while setting up the theme, please don’t hesitate to reach out. We’re here to help you every step of the way!

Looking forward to hearing about your experience. Thank you again for your support—it means a lot to us!

[serkan]

Hi,
For the 3rd problem, can you check your settings from the link below?
https://www.pixelwars.org/forums/topic/system-requirements-for-wordpress-themes/

Q4. The trendy content boxes on the Tata homepage (as shown in your image) can be recreated using a combination of HTML, CSS, and optionally JavaScript for interactivity. For this, you need to have advanced software knowledge. It seems like it can also be done with Elementor, but for this you need to have advanced knowledge of Elementor.

Q5. Creating a mega footer (a large footer section above the copyright area) is a great way to organize links, menus, and other content for your website. You can achieve this using Elementor (with or without Elementor Pro) or by custom coding. Below, I’ll guide you through both methods.

Go to Templates > Theme Builder in your WordPress dashboard.
Click Add New and choose Footer.
Name your footer (e.g., “Mega Footer”) and click Create Template.
Drag and drop a Section element onto the canvas.
Set the layout to Full Width for a seamless look.
Inside the section, add multiple columns (e.g., 4 columns for 4 menu lists).
Drag and drop the Heading widget into each column for the menu titles (e.g., “Quick Links,” “Services,” “Resources,” etc.).
Below each heading, add a Nav Menu widget to display your WordPress menus.
Go to Appearance > Menus in WordPress to create and assign menus if you haven’t already.
Below the mega footer section, add another section for the copyright text.
Drag and drop a Text Editor widget and enter your copyright information (e.g., “© 2025 Your Company. All Rights Reserved.”).
Style it to match your design.
After designing the footer, click Publish.
In the Display Conditions settings, assign the footer to Entire Site or specific pages as needed.

[serkan]

Hi Petres,

Thank you for reaching out! I understand that you’d like to whitelabel the theme so that it doesn’t show any references to “Consultra” in the code or the WordPress Dashboard. While this isn’t a default feature of the theme, I’d be happy to guide you through a solution to achieve this.
Here’s a step-by-step guide to customize the theme name, branding, and code references:

Navigate to the theme folder in your WordPress installation (e.g., wp-content/themes/consultra/).
Open the style.css file.
Locate the following lines at the top of the file:

/*
Theme Name: Consultra
Author: Consultra Author
Description: Consultra Theme Description
*/

Replace “Consultra,” “Consultra Author,” and “Consultra Theme Description” with your own custom name, author, and description.

Save the file and refresh the WordPress Dashboard. The new information will now appear under Appearance > Themes.

Rename the theme folder (e.g., from consultra to my-custom-theme).

Update any references to the old folder name in the theme files. For example, if the theme uses get_template_directory_uri(), ensure it points to the new folder name.

Search through the theme files (e.g., functions.php, header.php, footer.php) for any references to “Consultra” or the original author’s name.

Replace these references with your own branding or remove them entirely.

To avoid losing your changes during theme updates, create a child theme and make the modifications there.

If you’re not comfortable making these changes yourself, I recommend hiring a WordPress developer.

[serkan]

Hi,

Thank you so much for choosing our theme! We hope it’s been a great experience for you so far. If you have a moment, we’d be incredibly grateful if you could share your feedback on ThemeForest.

Your review not only motivates our team but also helps us improve and create even better updates in the future. Plus, it helps other users make informed decisions!

👉 Leave a Review on ThemeForest

Thank you for your support—it means the world to us!

[serkan]

Hi, The error undefined array key “ajax” typically occurs in PHP when you’re trying to access an array key that doesn’t exist. This is a common issue in WordPress themes or plugins, especially when dealing with AJAX functionality. Since you mentioned you’re not an advanced user, I’ll guide you through some steps to troubleshoot and resolve the issue.

The error message should include a file path and line number where the issue occurs. Look for this in the error message.
Common locations for this issue are:
Theme files (e.g., functions.php or a custom AJAX handler file).
Plugin files.

If you’re not sure where the issue is, enable debugging in WordPress to get more details:
Open the wp-config.php file in your WordPress installation.
Look for the line define(‘WP_DEBUG’, false); and change it to:

define('WP_DEBUG', true);
define('WP_DEBUG_LOG', true);
define('WP_DEBUG_DISPLAY', false);

Thanks

[serkan]

Hi,
I will forward this topic to our developer and i will keep you updated.
Thanks

[serkan]

Hi,
You can move your widgets to page featured area. Then, if you turn off the widgets on other pages and turn them on only on the page you want, your widget will be displayed smoothly.
Thanks

[serkan]

Hi, In Tutor LMS Pro, the default behavior is to create a user account even if the payment fails. This can be problematic for your use case, but unfortunately, Tutor LMS Pro does not have a built-in setting to prevent account creation on failed payments. However, you can achieve this by customizing the plugin’s behavior with custom code or using a third-party plugin.
You can use a plugin like WP Fusion or AutomatorWP to create custom workflows. These plugins allow you to trigger actions based on specific events, such as failed payments, and can be configured to delete or block user accounts if the payment fails.

Always back up your site before making changes to code or installing new plugins.
Test the solution thoroughly to ensure it works as expected without breaking other functionality.
If you’re not comfortable with coding, consider hiring a developer to implement this for you.
Thanks

[serkan]

Yes, I can help you with that! To hide the featured image on a specific blog post while keeping it visible on others, you can use custom CSS. Since each post has a unique post-id, you can target that specific post and hide the featured image using CSS.
Go to your WordPress Dashboard.
Navigate to Posts > All Posts.
Find the post where you want to hide the featured image (in your case, “Differences in Household Food Insecurity from 2012-2013”).
Hover over the post title and look at the URL in your browser’s status bar. You’ll see something like post=1234, where 1234 is the post ID.

Once you have the post ID, you can add the following CSS to hide the featured image on that specific post:
/* Hide featured image for a specific post */

.postid-1975 .featured-image { display: none; }

Go to your WordPress Dashboard.
Navigate to Appearance > Customize.
Look for the Additional CSS section (usually under “Additional Settings” or similar).
Paste the CSS code into the CSS editor.
Save and publish the changes.

Visit the specific post and check if the featured image is hidden. It should now be hidden only on that post, while remaining visible on others.

[serkan]

You are welcome :) We’d be very happy if you can spare a minute to rate the theme on ThemeForest. Your feedback will boost our motivation and help us to work harder on future updates.

https://themeforest.net/downloads

Thank you for your support.

[serkan]

Hi there! Congratulations on your purchase of the Podify theme. I’ll guide you on how to add your legal terms (terms of use and privacy policy) to your site and address your questions about the footer and top bar.
1. Adding a Footer
Go to your WordPress Dashboard.
Navigate to Appearance > Widgets.
Look for the Footer section in the widget areas.
Add a Text Widget or Custom HTML Widget to one of the footer areas.
Paste your legal terms (terms of use and privacy policy) into the widget. You can also add links to separate pages if you prefer.
Save the changes.

2. Adding a Top Bar
Go to your WordPress Dashboard.
Navigate to Appearance > Widgets.
Look for the top bar right and left section in the widget areas.
You can drag and drop the related widgets and save the changes.

Thanks. Let me know if you need further clarification or help! 😊

[serkan]

Hi,
Blog pages are treated separately from regular pages. You can check the link below to edit a blog page.
https://elementor.com/academy/blog-edit-your-blog/
Thanks

[serkan]

Hi,
Since the design is coded this way for now, you cannot do anything default to the type effect. By the way, in order to be more permanent and flexible about social, you can remove the default social feature and install a third party plugin for it. For example easy social plugin.
Thanks

[serkan]

Hi,
This will not appear because there is only one post. We can check this again when you add several posts.
Thanks

[serkan]

Hi,
Thanks for the feedback.
Have a nice day.

[serkan]

Hi,
I tried to check your related website but I saw an error message related to your hosting company.
“The server encountered an internal error or misconfiguration and was unable to complete your request.
Please contact the server administrator at [no address given] to inform them of the time this error occurred, and the actions you performed just before this error.
More information about this error may be available in the server error log.”
Please keep me updated.

[serkan]

Hi, Go to your WordPress dashboard.
Navigate to Pages and find your homepage.
Click Edit with Elementor.
Add a Video Widget:
Drag and drop the Video widget from Elementor’s widget panel into the Hero Section.
Upload or link your video file (e.g., from YouTube, Vimeo, or a self-hosted MP4 file).
Adjust the video settings (autoplay, loop, mute, etc.) as needed.
Combine Videos and Images:
Use Elementor’s columns to create a layout that mixes videos and images.
For example, create a 2-column layout:
Column 1: Add a Video widget.
Column 2: Add an Image widget.
Repeat this process to achieve the desired mix (e.g., 2 videos + 2 images).
Style the Section:
Adjust the spacing, alignment, and responsiveness of the columns to ensure the Hero Section looks good on all devices.
Update the Page:
Click Update to save your changes.

[serkan]

Hi Jonathan,
I just added a screenshot for you.
https://ibb.co/4nT6J034
Thanks

[serkan]

Hello,
Thank you for your valuable feedback. Before we find answers to these issues, can I ask you for the device and browser on which you performed this test? Also, when you review our demo site, do you encounter similar issues?
Thank you very much.

[serkan]

Hi, It comes from the blog page in the project section on the homepage. When the featured image on the blog page changes, it will also change. Apart from that, when I logged in with wp admin information, I did not see any errors on the console. There was only a css error caused by the cache plugin. The problem was solved when I deactivated the cache plugins.
Thanks

[serkan]

You are welcome :) We’d be very happy if you can spare a minute to rate the theme on ThemeForest. Your feedback will boost our motivation and help us to work harder on future updates.

https://themeforest.net/downloads

Thank you for your support.

[serkan]

Hi,
I will forward this topic to our developer and i will keep you updated.
Thanks

[serkan]

Hey there!
It sounds like you’re dealing with a few different issues with Tutor LMS and WooCommerce. Let’s break them down one by one and see if we can find solutions:
Problem: Users with already registered emails cannot make a booking without logging in first, and there’s no clear error message.
Solution: Tutor LMS likely enforces this behavior to prevent duplicate accounts or conflicts. However, you can customize the error message to make it clearer for users.
You can use the following code snippet in your theme’s functions.php file or a custom plugin to display a more user-friendly error message:

add_filter('tutor_login_required_message', 'custom_tutor_login_required_message');
function custom_tutor_login_required_message($message) {
    return __('You must log in to purchase this course. If you already have an account, please log in. Otherwise, use a different email address.', 'tutor');
}

Problem: The links in the Icon Box Widget are not working when clicked.
Check for JavaScript Errors:
Open your browser’s developer tools (F12 or right-click > Inspect > Console) and check for any JavaScript errors when clicking the link.
Disable Plugins:
Temporarily disable other plugins to see if there’s a conflict. If the links start working, re-enable the plugins one by one to identify the culprit.
Test with a Default Theme:
Switch to a default WordPress theme (e.g., Twenty Twenty-Three) to see if the issue is theme-related.

Problem: Coupon codes are not working, even when created without any limits.
Check Coupon Settings:
Go to WooCommerce > Coupons and verify the following:
The coupon is published and enabled.
The coupon is applicable to the specific courses or categories.
The coupon has no restrictions (e.g., usage limits, date restrictions).

Test with a Simple Product:
Create a simple WooCommerce product (not a course) and apply the coupon to see if it works. This will help determine if the issue is specific to Tutor LMS courses.
Clear Cache:
Clear any caching plugins or server-side caching.
Disable Plugins:
Temporarily disable other plugins to see if there’s a conflict. If the coupon works, re-enable the plugins one by one to identify the issue.
Check WooCommerce Logs:
Go to WooCommerce > Status > Logs and check for any error logs related to coupons or Tutor LMS.
Solution:
If the coupon works with simple products but not with Tutor LMS courses, there might be an integration issue between WooCommerce and Tutor LMS. In this case:
Ensure that Tutor LMS is properly configured to use WooCommerce as the payment gateway.

If you’ve tried all the above steps and the issues persist, it might be worth reaching out to the Tutor LMS support team or the WooCommerce support team for further assistance. They can provide more specific guidance based on your setup.

Let me know if you need further clarification or help! 😊

[serkan]

Tutor LMS does not provide a direct shortcode to display the full curriculum (including lessons, quizzes, and topics) on the homepage. However, you can display individual lessons or courses using the shortcodes mentioned earlier.
Alternatively, visit the Tutor LMS Documentation for a full list of shortcodes and their usage.
https://docs.themeum.com/tutor-lms/

Second options;
Install the Tutor LMS Elementor Addons (if not already installed).
Edit your homepage using Elementor.
Add the Tutor Course Content Widget or Tutor Lesson Widget to display specific course details
Thanks

[serkan]

Hi,

Tutor LMS provides built-in shortcodes that you can use to display courses, lessons, and other elements on your homepage.

Shortcodes to Use:
Display Courses: [tutor_course]

Display Lessons: [tutor_lesson]

Course Carousel: [tutor_course_carousel]

Course Categories: [tutor_course_categories]

You can add these shortcodes to your homepage using a page builder (like Elementor, WPBakery, or Gutenberg) or directly in the WordPress editor.

[serkan]

You are welcome :) We’d be very happy if you can spare a minute to rate the theme on ThemeForest. Your feedback will boost our motivation and help us to work harder on future updates.

https://themeforest.net/downloads

Thank you for your support.

[serkan]

Hi,
I just checked your website and I changed the theme from Secury to twenty-five default theme. This problem also occurs in the default theme. So the problem is caused by elementor regardless of the theme.
Visit Elementor Support.
Provide them with the details of your issue, including the screenshot and any error logs.

[serkan]

Hi,
You can use this custom css code;

.figure-box .wp-caption-text { color: #ccc; top: 90%; }

Thanks

[serkan]

Hi,
Thanks for the feedback. Have a nice day.

[serkan]

Hi there,

Thank you so much for choosing our theme! 🎉 If you have a moment, we’d be incredibly grateful if you could leave a rating for us on ThemeForest. Your feedback not only boosts our motivation but also helps us improve and work harder on future updates.

You can leave your review here:
https://themeforest.net/downloads

We truly appreciate your support and trust in our work. It’s because of amazing users like you that we’re inspired to keep creating and improving!

Warm regards

[serkan]

Hi,
Could you please provide me your wp admin details via our private content box below?
Thanks

[serkan]

Hi there,

Thank you so much for choosing our theme! 🎉 If you have a moment, we’d be incredibly grateful if you could leave a rating for us on ThemeForest. Your feedback not only boosts our motivation but also helps us improve and work harder on future updates.

You can leave your review here:
https://themeforest.net/downloads

We truly appreciate your support and trust in our work. It’s because of amazing users like you that we’re inspired to keep creating and improving!

Warm regards

[serkan]

You are welcome :) We’d be very happy if you can spare a minute to rate the theme on ThemeForest. Your feedback will boost our motivation and help us to work harder on future updates.

https://themeforest.net/downloads

Thank you for your support.

[serkan]

Hi,
You can check out this related image;
https://ibb.co/xtmW1zMk
Thanks

[serkan]

Hi,
a. It looks small because they uploaded a flag image in very small sizes. When we enlarge it with css, the quality deteriorates a lot. That’s why high resolution photos need to be added.
There is documentation available on how to change flags.
https://polylang.pro/doc/can-i-use-my-own-flags-for-the-language-switcher/
It says the following:
You have to use PNG or JPG files and name them with the WordPress locale. For example, en_US.png.
Upload these files in the /wp-content/polylang/ directory.
Note: You have to create the directory yourself. Don’t use the /polylang/flags/ directory.
b. You should go to appearance > customize > page color
https://ibb.co/bMjqLy1C
c. You can try to use this custom css code;

@media screen and (max-width: 767px) {.col-xs-1 { width: 33%; }
.social li a { font-size: 30px; } }

d. You can deactivate the third party plugins and try it again. Also could you please check out your system requirements.
https://www.pixelwars.org/forums/topic/system-requirements-for-wordpress-themes/
Thanks