serkan

Forum Replies Created

list of topics you have created till now.

  • serkan
    Moderator

    Hi,
    You have taken advantage of the features in elementor instead of the widget part for footer. Here elementor is automatically centered. In order to do this, you need to create as much space for the phone as the address line so that alignment can be done from above. This is a feature of elementor, not the theme.
    Thanks

    serkan
    Moderator

    Hi, Since you installed WP Rocket and UpdraftPlus, a caching issue or conflict could be contributing. Try:

    Clear WP Rocket Cache: In the WP Rocket settings, click “Clear Cache” and “Purge OPcache”.
    Disable WP Rocket Temporarily: If the site works without it, adjust WP Rocket’s file optimization settings (CSS, JS merging/minifying).
    Check UpdraftPlus Logs: Ensure no recent automatic backups caused file issues.

    serkan
    Moderator

    Hi, I am attaching the link shared by the plugin author about this. I hope it meets your needs.
    https://docs.themeum.com/tutor-lms/third-party-integration/elementor-integration/course-list/
    Thanks

    Hi,
    I looked at the homepage with chrome safari and firefox, but I did not see a header image with a binary view. If there is a browser cache, please clear the cache and check again.
    Thank you

    Hi, We will check the issue and get back to you soon.
    Thanks

    serkan
    Moderator

    I see that you have actually solved this using “br”. The following link may also help you.
    https://elementor.com/help/section-column-vertical-and-horizontal-alignment/
    Thanks

    serkan
    Moderator

    Hi,

    For this theme to work in the best and smoothest way, the necessary server configuration settings need to be made.

    Please make sure that your server configuration settings are as shown in the link below.

    https://www.pixelwars.org/forums/topic/system-requirements-for-wordpress-themes/

    Server configuration settings can be adjusted through the hosting control panel. You can do this yourself, or you can ask your web hosting provider to make these adjustments for you.

    Best regards,

    Hi,
    First of all, can you share a screenshot with me regarding your question?
    The codes you copy to the custom css section are not broken with update. But the changes you make in the source code are broken. For this, we recommend you to make changes to the child theme.
    Have a nice day.

    serkan
    Moderator

    Hi,
    Could you please provide me your wp admin details via our private content box below?
    Thanks

    serkan
    Moderator

    Hi, The data provided by your hosting is as follows;
    PHP time limit 120
    PHP memory limit 384M
    Max input time 60
    This is the data we recommend to you;
    -> PHP time limit: 300
    -> PHP memory limit: 1024M
    -> Max input time: 1500

    Check your current values from the location: “WP Admin > Tools > Site Health > Info > Server”.
    Once you guys fix this, you can upload the demo content quickly and easily.

    serkan
    Moderator

    Dear Jo,
    Thank you for reaching out and providing detailed information about the issue you’re experiencing with the “All Courses” page in Elementor. I understand how frustrating it can be when troubleshooting doesn’t yield the expected results.
    Here is some steps we can try to resolve the issue:
    You can go to appearance > customize > portfolio > you can customize the portfolio page.
    By default, the course page cannot be edited with Elementor.
    Please let me know if you need further guidance.
    Thanks

    serkan
    Moderator

    Hi,
    Could you please provide me your wp admin details via our private content box below?
    Thanks

    serkan
    Moderator

    Hi, Yes! The issue you’re experiencing is due to how Contact Form 7 (CF7) handles form validation and error messages. When the form is inside a Qi Addons for Elementor popup, CF7 scripts may not initialize properly because the form is initially hidden.

    Solution: Force CF7 Validation on Popup Open
    You need to manually trigger Contact Form 7 validation scripts when the popup opens. Here’s how you can do it:

    1. Add This JavaScript Snippet
    Place the following JavaScript in your Theme Customizer > Additional JS, or in an Elementor HTML widget:

    jQuery(document).ready(function ($) {
        $(document).on("click", ".qi-popup-trigger", function () {
            setTimeout(function () {
                $(".wpcf7 form").each(function () {
                    wpcf7.init($(this));
                });
            }, 500);
        });
    });

    How This Works:
    Listens for the Qi popup trigger click event.
    Waits for 500ms (adjustable) to ensure the popup is fully opened.
    Reinitializes CF7 inside the popup to ensure validation errors show immediately.

    2. Alternative: Use Custom CF7 Event
    If the above doesn’t work perfectly, you can add this:

    document.addEventListener('wpcf7invalid', function(event) {
        jQuery('.qi-popup-trigger').trigger('click'); 
    }, false);

    This ensures the popup stays open if validation fails.

    3. Check Popup Settings
    Ensure that:
    The popup does not close on form submission.
    CF7 JavaScript is not deferred or delayed by optimization plugins.

    This should fix the issue and make validation errors appear immediately when the popup opens. Let me know if you need further adjustments! I also recommend that you try this on the child theme to avoid damaging the theme files.

    Hi,
    -If you do not want to see the home header image in the menu on the homepage, you should choose other options instead of transparent header.

    -If you want to show stars in the Testimonials section, you need to change the star option from hidden to star. For clarity, I am attaching the screenshot related to the subject.
    https://ibb.co/wr7R0mzG

    -You can use the css code below to make the submenu border more elliptical.

    @media screen and (min-width: 992px) { .is-submenu-align-left .nav-menu > ul > li > ul { border-radius: 25px; } }

    -If you have created a new page and you want it to be full width, you should change the template type in the right panel. I am attaching the screenshot for clarity.
    https://ibb.co/hJZ35zVy

    -The white line that appears in the center of the featured image is a redirect line indicating that the page can be scrolled down. You can remove it using the following css code.

    .scrolldown { display: none; }

    -When you get to the part where the pages are, when you change the open slug with quick edit on the relevant page, the url will also change. This is how WordPress works. When the title changes, the url does not change automatically. You have to change it manually.

    -You can find the documentation for the detailed use of the social feed gallery plugin at the url below.
    https://quadlayers.com/documentation/instagram-feed-gallery/

    -I am sharing the topic for how you can update the theme with you. You can follow the steps here.
    https://www.pixelwars.org/forums/topic/how-to-update-your-theme/

    -By the way, I have a favor to ask of you. In the future, please do not ask so many questions in a single topic. It will be more useful to open a new topic for each question so that our valued customers like you can find answers to similar questions. I wish you success in your project.

    Hi,
    Did you follow the last step that Mr. Ahmet said?
    Can you share the wp admin information with us in the privat content box below? In the meantime, please write to the mailchimp support team about the subject. They can also produce solutions quickly.
    Thanks

    serkan
    Moderator

    Hi,
    I logged into the dashboard, but I guess I can’t see the plugins due to user authorization. Could you please temporarily deactivate all the plugins you installed except the theme plugins and check the issue again?

    serkan
    Moderator

    Hi,
    Could you please provide me your wp admin details via our private content box below?
    Thanks

    serkan
    Moderator

    Hi,
    I will forward this topic to our developer and i will keep you updated.
    Thanks

    serkan
    Moderator

    Hi, You need to select the plugin with loco translate, type your new words instead of prev and next text and click the synchronization button.
    Secondly, you need to turn off the default share feature and use a share plugin that can see your needs for this. The share icons that we share by default cannot be customized. Therefore, it will be useful to turn it off by default and activate a plugin that you can customize.

    serkan
    Moderator

    Hi,
    I wonder what your test platform is and I would appreciate if you share version information.
    Thanks

    serkan
    Moderator

    Hi,
    I tried to log in to the admin panel but it gives an incorrect password application. Could you please check your password again?
    Thanks

    serkan
    Moderator

    Hi Jo,
    We are very happy for your feedback.
    With Elementor library you can transfer the page you like between demos to another one.
    https://elementor.com/help/template-library/
    But there is a nuance here. You want to transfer the course page. Demo 1 through 5 were prepared with Learnpress and 6 and later with Tutor LMS plugin. So you can use demo 6 and later as Tutor LMS course page. Learnpress plugin and Tutor LMS plugin have different designs. We also mentioned this in the theme documentation.
    https://themes.pixelwars.org/doc/efor/#lms-courses
    Thanks

    serkan
    Moderator

    Hi, For a word change on your website, you need to install the loco translate plugin. Many times a topic has been opened between a support about its use. You can also access all topics by typing loco translate in the search panel.
    To change the icons in the Share this section, you must first deactivate this field.
    For this please go to Appearance > Customise > single post > share links > choose no and save it.
    Thanks

    serkan
    Moderator

    Hi,
    I will share Elementor’s own site with you, where it is written step by step how to hide and show it.
    https://elementor.com/help/how-to-hide-page-titles-in-wordpress/
    Thanks

    serkan
    Moderator

    Hi,
    Could you please provide me your wp admin details via our private content box below?
    Thanks

    serkan
    Moderator
    Posted in : Theme Installation

    Hi,
    Now when I deactivated third party plugins, the website started to work more stable.
    I have some advice for you to download the exact same demo and customise it.
    Firstly, make a backup of the content you want to back up. Then reset your entire website using the ‘wp reset’ plugin. Then only activate the plugins that come with the theme.
    Then, when you install the demo content, it will come up without any problems.
    Thanks

    serkan
    Moderator
    Posted in : Theme Installation

    Hi,
    Could you please provide me your wp admin details via our private content box below?
    Thanks

    serkan
    Moderator

    Hi,
    Thanks for the feedback.
    Have a nice day.

    serkan
    Moderator

    Hi,
    I will forward this topic to our developer and i will keep you updated.
    Thanks

    serkan
    Moderator

    Hi,
    I will forward this topic to our developer and i will keep you updated.
    Thanks

    serkan
    Moderator

    Hi,
    Only the website url is available, but your wp admin login information unfortunately does not appear in your previous answers.
    Thanks

    serkan
    Moderator

    Hi
    Could you please try to use this custom css code?

    .tutor-video-player .plyr–youtube iframe { top: -75%; }

    Thanks

    serkan
    Moderator

    Hi,
    I installed the Contact form 7 plugin for you. I also sent a test mail, did you receive it?
    Thanks

    serkan
    Moderator

    Hi,
    Can you tell me the mobile device, internet browser and version you tested?
    I didn’t see this problem when I just tested with a mobile device, so I will try to test with whichever device you are having problems with.
    Thanks

    serkan
    Moderator
    Posted in : Social Media Icons

    Hi,
    Please go to dashboard > appearance > widgets > header social media icons > you can customize it here.
    Thanks

    serkan
    Moderator

    You are welcome :) We’d be very happy if you can spare a minute to rate the theme on ThemeForest. Your feedback will boost our motivation and help us to work harder on future updates.

    https://themeforest.net/downloads

    Thank you for your support.

    serkan
    Moderator

    Hi,
    Could you please provide me your wp admin details via our private content box below?
    Thanks

    serkan
    Moderator

    Hi,
    In this case, you will see a widget panel on the right side of the relevant page. Here you can select the template type as elementor full and press save.
    Thanks

    serkan
    Moderator

    Hi,
    First of all, congratulations for being a part of this digital age.
    Please go to dashboard > appearance > customize > general > colors > body cbackground color
    Thanks

    Hi, When you temporarily deactivate the woocomerce plugin, the chart icon will disappear.
    Thanks

    serkan
    Moderator
    Posted in : Amelia plugin error

    Hi, We will report this situation to elementor and get back to you. The problem seems to be caused by elementor. In the meantime, you can contact elementor support theme.
    Thanks

    serkan
    Moderator

    Hi,
    Go to Pages > Edit your “Blog” page.
    Click Edit with Elementor.
    Click the Settings (⚙️) icon at the bottom-left.
    Check if “Hide Title” is enabled—if so, disable it.

    or
    Add an Elementor Heading widget at the top.
    Set it to Dynamic Content > Post Title (if using Elementor Pro).
    Thanks

    serkan
    Moderator

    Hi,
    Could you please try to use this custom css code;

    .post-thumbnail .entry-title { margin-top: 120px; }

    Thanks

    serkan
    Moderator

    Dear Michael,

    Thank you for your message and for sharing the solutions you found! I truly appreciate your effort in figuring things out and taking the time to document them so that others might benefit as well.

    I’m sorry for any inconvenience you faced along the way, but I’m glad to hear that you managed to resolve the issues. The information about Podcasty’s templates and the workaround with Podigee will definitely be valuable to others.

    If you ever need further assistance, please don’t hesitate to reach out. I’m always happy to help!

    Best regards,
    Serkan

    Hi,
    Firstly, I would like to say that we are really sorry for your disappointment. It is very important for us to provide you with the best support and we apologise for your dissatisfaction in this regard.
    I have reviewed your request in detail and will share it with our team and forward it to our developers. We will work to provide you with a clear and workable solution as soon as possible.
    Thank you for your patience and understanding. I will follow the matter closely and inform you about the developments.
    Yours sincerely,

    serkan
    Moderator

    Hi,
    You can customise the project page via the customiser.
    Go to appearance > customize > portfolio > you can customize it here.
    Thanks

    serkan
    Moderator

    Hi,
    Please go to appearance > customize > typography h1 heading fonts
    If you want to translate something in the website, you can use loco translate plugin.
    After installing the Loco translate plugin, you can select the plugin and translate it into the language you want.
    Thanks

    Hi,
    You can check out this related topic;
    https://www.pixelwars.org/forums/topic/user-profile-icon/
    Thanks

    serkan
    Moderator

    Hi,
    We are sorry for your negative experience. We are here if you need help with anything in the future.
    Have a nice day.

    serkan
    Moderator

    Hi, This is the first time I have encountered such a problem, so I forwarded it to the developer. You will be returned to you as soon as possible.

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