serkan

Forum Replies Created

list of topics you have created till now.

  • serkan
    Moderator
    Posted in : Social Media Icons

    Hi,
    Please go to dashboard > appearance > widgets > header social media icons > you can customize it here.
    Thanks

    serkan
    Moderator

    You are welcome :) We’d be very happy if you can spare a minute to rate the theme on ThemeForest. Your feedback will boost our motivation and help us to work harder on future updates.

    https://themeforest.net/downloads

    Thank you for your support.

    serkan
    Moderator

    Hi,
    Could you please provide me your wp admin details via our private content box below?
    Thanks

    serkan
    Moderator

    Hi,
    In this case, you will see a widget panel on the right side of the relevant page. Here you can select the template type as elementor full and press save.
    Thanks

    serkan
    Moderator

    Hi,
    First of all, congratulations for being a part of this digital age.
    Please go to dashboard > appearance > customize > general > colors > body cbackground color
    Thanks

    Hi, When you temporarily deactivate the woocomerce plugin, the chart icon will disappear.
    Thanks

    serkan
    Moderator
    Posted in : Amelia plugin error

    Hi, We will report this situation to elementor and get back to you. The problem seems to be caused by elementor. In the meantime, you can contact elementor support theme.
    Thanks

    serkan
    Moderator

    Hi,
    Go to Pages > Edit your “Blog” page.
    Click Edit with Elementor.
    Click the Settings (⚙️) icon at the bottom-left.
    Check if “Hide Title” is enabled—if so, disable it.

    or
    Add an Elementor Heading widget at the top.
    Set it to Dynamic Content > Post Title (if using Elementor Pro).
    Thanks

    serkan
    Moderator

    Hi,
    Could you please try to use this custom css code;

    .post-thumbnail .entry-title { margin-top: 120px; }

    Thanks

    serkan
    Moderator

    Dear Michael,

    Thank you for your message and for sharing the solutions you found! I truly appreciate your effort in figuring things out and taking the time to document them so that others might benefit as well.

    I’m sorry for any inconvenience you faced along the way, but I’m glad to hear that you managed to resolve the issues. The information about Podcasty’s templates and the workaround with Podigee will definitely be valuable to others.

    If you ever need further assistance, please don’t hesitate to reach out. I’m always happy to help!

    Best regards,
    Serkan

    Hi,
    Firstly, I would like to say that we are really sorry for your disappointment. It is very important for us to provide you with the best support and we apologise for your dissatisfaction in this regard.
    I have reviewed your request in detail and will share it with our team and forward it to our developers. We will work to provide you with a clear and workable solution as soon as possible.
    Thank you for your patience and understanding. I will follow the matter closely and inform you about the developments.
    Yours sincerely,

    serkan
    Moderator

    Hi,
    You can customise the project page via the customiser.
    Go to appearance > customize > portfolio > you can customize it here.
    Thanks

    serkan
    Moderator

    Hi,
    Please go to appearance > customize > typography h1 heading fonts
    If you want to translate something in the website, you can use loco translate plugin.
    After installing the Loco translate plugin, you can select the plugin and translate it into the language you want.
    Thanks

    Hi,
    You can check out this related topic;
    https://www.pixelwars.org/forums/topic/user-profile-icon/
    Thanks

    serkan
    Moderator

    Hi,
    We are sorry for your negative experience. We are here if you need help with anything in the future.
    Have a nice day.

    serkan
    Moderator

    Hi, This is the first time I have encountered such a problem, so I forwarded it to the developer. You will be returned to you as soon as possible.

    Hi,
    In very rare cases, the developer investigates the problem for deep analysis. They are also busy releasing updates, but I made sure to share your case in a very important thread.
    In the meantime, I recommend you to write to the mailchimp plugin support team and speed up the process.
    Thanks for your patience

    serkan
    Moderator

    Hi,
    In very rare cases, the developer investigates the problem for deep analysis. They are also busy releasing updates, but I made sure to share your case in a very important thread.
    Thanks for your patience

    serkan
    Moderator

    Hello,

    Hi, we have retested this theme on our own server and did not encounter any issues with the theme or the plugins.

    It is likely that the issue with the Qi plugin may be related to your server settings. Your server should have recorded detailed information about the issue as error logs.

    I recommend contacting your web hosting provider for further assistance. Additionally, you can report your issue by sharing your website address directly with the plugin author through the plugin’s support section.

    Plugin Support: https://wordpress.org/support/plugin/qi-addons-for-elementor/

    Best regards,

    serkan
    Moderator

    Hi,
    I will forward this topic to our developer and i will keep you updated.
    Thanks

    serkan
    Moderator

    Hi, I temporarily deactivated the Cartflows plugin and cleared the cache. Your cart page is displayed as shown on the demo site.
    I am sharing a screenshot with you about how the cart page looks like on your website.
    https://ibb.co/MVNkdvy
    You made a custom page as Checkout and redirected there. That page also looks good by the way.
    Thanks

    Hi,
    I will forward this topic to our developer and i will keep you updated.
    Thanks

    serkan
    Moderator

    Hi,
    There are 29 plugins active. Can you deactivate all but the plugins that come with the theme and try again? It seems to affect one or more of the plugins.
    Thanks

    serkan
    Moderator

    Hi,
    I highly recommend disabling the default colors and fonts from Elementor’s settings. Doing this ensures that the design remains consistent with the theme you’ve chosen, rather than overriding it with Elementor’s defaults.

    serkan
    Moderator

    Hi @devarts
    The error “Checkout form saving failed: Could not validate nonce” typically occurs when there’s a mismatch or issue with security tokens (nonces) in WordPress. This can be caused by plugin conflicts, caching issues, or even outdated components. Here are some steps you can try to resolve the issue:
    1. Check WooCommerce and PayPal Plugin Settings
    Ensure the WooCommerce PayPal Payments plugin is properly set up with correct API credentials.
    Re-save the settings in the WooCommerce → Settings → Payments tab.
    2. Verify Permalink Settings
    Go to Settings → Permalinks in your WordPress admin.
    Resave the permalink structure to refresh the rewrite rules.
    3. Clear Caches
    Clear all caches in your site, including those from caching plugins like WP Rocket, W3 Total Cache, or LiteSpeed Cache.
    If your web host uses server-side caching, clear it via your hosting control panel.
    Clear your browser cache and try again.
    4. Disable Third-Party Plugins (Again)
    To isolate the issue, try disabling all plugins except:
    WooCommerce
    WooCommerce PayPal Payments
    Then test the checkout again. Gradually re-enable plugins to identify any conflicts.
    5. Debug Mode

    define('WP_DEBUG', true);
    define('WP_DEBUG_LOG', true);

    Look for errors in the wp-content/debug.log file that might give more insight into what’s causing the issue.
    6. Server-Side Issues
    Ensure your server meets the requirements for running WooCommerce and its plugins (PHP version, memory limits, etc.).
    Check error logs on your server for additional details.
    7.Contact Support
    If the issue persists, reach out to the WooCommerce PayPal Payments plugin support team.
    Include:
    Steps you’ve tried.
    Any error messages from the debug log.
    Details about your WordPress setup (theme, plugins, hosting, etc.).
    Let me know if any of these steps worked or if you’d like help with debugging further!

    serkan
    Moderator

    Hi,
    Please go to
    Dashboard > Elementor > Settings > General > activate Portfolio and save it.
    Thanks

    serkan
    Moderator

    Hi,
    Is it OK if I delete the demo content completely for you and upload it again?
    Thanks

    serkan
    Moderator

    Hi,
    I could not observe the problem because you activated the Coming soon page. Can you update back to the last day it was problem-free from the hosting panel?
    Thanks

    serkan
    Moderator

    Hi, In this subject, it will be enough to click the subscribe link in the upper right corner. You will be notified by Pixelwars and wordpress developer.
    Thanks

    serkan
    Moderator

    Hi,
    Would you like the hosting to update your system settings according to the following settings?
    https://www.pixelwars.org/forums/topic/system-requirements-for-wordpress-themes/

    serkan
    Moderator

    Hi,
    Could you please provide me your wp admin details via our private content box below?
    Thanks

    serkan
    Moderator

    Hi, I’m glad you’ve solved the problem. Thanks

    It seems there are several issues with your website that need attention. Here’s a structured approach to address them:
    1. MailChimp Integration Error
    Error Message: “Please, Set up MailChimp API Key and List ID.”
    Steps to Resolve:
    Verify API Key and List ID:
    Double-check the API key and List ID in your MailChimp settings. Ensure there are no spaces or extra characters.
    Test the Connection:
    Go to your integration settings and test the API connection. If it fails, regenerate a new API key in MailChimp and update it on your website.
    Contact MailChimp Support:
    If the issue persists, MailChimp support can help verify if the API key or List ID is being accessed correctly.

    2. Button Widget on the Landing Page
    Check Button Link/Action:
    Confirm the button’s link or action is correctly configured in your website editor.
    Browser Cache Issue:
    Clear the browser cache and test the button again.
    Conflict with Other Scripts:
    Check for potential conflicts with other scripts or plugins on your website.
    Deactivate all plugins except the one managing the button. Reactivate them one by one to identify the culprit.

    3. Website Not Scrolling Smoothly
    Performance Optimization:
    Minimize the use of large images, unnecessary scripts, or animations.
    Use tools like Google PageSpeed Insights to identify performance bottlenecks.
    If you still have the issue, you can deactivate the smooth scroll options from the customizer of the theme.

    4. Contact Form Issues
    Form Configuration:
    Verify the form’s recipient email address in your website’s admin panel.
    Check if the “From” email address matches your domain (e.g., info@website.com) to avoid email server issues.
    SPAM Filtering:
    Check your email SPAM or junk folder for missing messages.
    SMTP Setup:
    Use an SMTP plugin or service to ensure reliable email delivery.
    Error Logs:
    Check your website’s error logs for specific details about failed submissions.

    serkan
    Moderator

    Hi,
    I just went to settings > reading > chose your blog page and saved it.
    Thanks

    serkan
    Moderator

    Hi,
    Thanks for the feedback.

    serkan
    Moderator

    Hi,
    Very few customers have problems with the smooth scroll feature. It also seems to be caused by hosting. We do not think that Chrome browser developers will work on this issue. Therefore, we ask our customers who have problems to deactivate it.
    Thanks

    serkan
    Moderator

    Hi,
    Could you please provide me your wp admin details via our private content box below?
    I will check what’s stopping it from showing up.
    Thanks

    serkan
    Moderator
    Posted in : Problem with submenu

    Hi, Can you share the exact colour codes and wp admin information you want with us in the private content box below?
    Thanks

    serkan
    Moderator

    Hi,
    Developer will get back to you as soon as possible regarding the subject.
    Thanks

    serkan
    Moderator

    Hi, If the changes you have made do not have any effect, you must disable the default elementor by clicking this option. Because its own colour code overwrites the default theme color code.
    Thanks

    serkan
    Moderator

    Hi,
    Please go to elementor > settings > general > post type > you can activate the post, page and portfolio and save it.
    Then you will able to edit them.
    Thanks

    serkan
    Moderator
    Posted in : Problem with submenu

    Hi,
    Go to your WordPress dashboard.
    Navigate to Elementor > Settings.
    In the General tab, locate the option:
    Disable Default Colors: Check this box to prevent Elementor from overriding your theme’s color settings.
    Click Save Changes.

    serkan
    Moderator

    Hi,
    I didn’t want to intervene because there are too many plugins active. First of all, we need to deactivate the plugins and clean the cache to see if there is a plugin that can cause this problem. Could you please deactivate the plugins and test them?
    Thanks

    serkan
    Moderator

    Hi,
    The most common cause of this issue is a mismatch or corruption in the WordPress permalinks.
    Go to Settings > Permalinks in your WordPress dashboard.
    Without making changes, click Save Changes to regenerate the permalinks.
    Check if the issue with course and profile links is resolved.

    Ensure that the LearnPress pages are correctly assigned.
    Go to LearnPress > Settings > General.
    Verify the following page assignments:
    Courses: Linked to the page displaying the course archive.
    Profile: Linked to the profile page.
    Checkout and Become a Teacher: Also check these pages.
    If any page is unassigned or missing, reassign them or recreate the pages from LearnPress > Tools > Setup Wizard.

    If your site uses caching plugins (e.g., WP Super Cache, W3 Total Cache), the cache might cause old links to persist.
    Clear the cache from your caching plugin’s settings.
    If your hosting provider uses server-level caching (e.g., Varnish), clear it from your hosting control panel.

    Other plugins or your theme could conflict with LearnPress after the update.
    Temporarily deactivate all plugins except LearnPress.
    Switch to a default WordPress theme (e.g., Twenty Twenty-Three).
    Check if the issue persists. If not, reactivate plugins one by one and test to identify the conflicting one.

    After a major plugin update, database updates might be required.
    Go to LearnPress > Tools > Database Update.
    Run any pending updates.

    serkan
    Moderator

    Hi,
    I will talk to our developer and i will keep you updated.
    Thanks

    serkan
    Moderator

    Hi,
    Could you please provide me your wp admin details via our private content box below?
    Thanks

    serkan
    Moderator

    Hi,
    Could you please provide me your wp admin details via our private content box below?
    Thanks

    serkan
    Moderator

    Hi,
    Please go to Dashboard > Elementor > General
    and disable Default Colors then check it again.
    Thanks

    serkan
    Moderator

    Hi,
    The behavior you’re describing is likely due to how the Microsoft Edge and Google Chrome browsers handle the password input field and the eye icon toggle for visibility. Here are the details:

    Edge Behavior:

    When you enter your password and toggle the eye icon, it shows the actual characters in the password field (replacing the asterisks or dots).
    This behavior might be enabled natively or because of specific JavaScript or CSS from the Tutor LMS plugin.
    Chrome Behavior:

    If the eye icon does not reveal the entered password when toggled, there might be a compatibility issue with how Chrome interprets the plugin’s code or its browser-specific behavior.
    We need to ask this issue to the plugin author. Btw you can also search this issue in the plugin support forum.
    Thanks

    serkan
    Moderator

    Hi,
    I shared a screenshot below related to this topic. When you edit the homepage with Elementor, you can change the photos from the panel on the left. You do not need coding knowledge for this.
    https://ibb.co/MpW2LYx
    Thanks

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