serkan

Forum Replies Created

list of topics you have created till now.

  • serkan
    Moderator
    Posted in : Basic Gallery Problem

    Hi,
    When I edit your gallery page with elementor, when I select full width in the settings section, it allows these limits. As far as I understand, elementor only allows this. You can contact elementor support for detailed information.
    Thanks

    serkan
    Moderator

    You are welcome :) We’d be very happy if you can spare a minute to rate the theme on ThemeForest. Your feedback will boost our motivation and help us to work harder on future updates.

    https://themeforest.net/downloads

    Thank you for your support.

    serkan
    Moderator
    Posted in : Social Feed Gallery

    Hi,The plugin owners seem to have limited the free version of the plugin to 5 photos. For this, they bring the pro version to the forefront.
    Thanks

    serkan
    Moderator
    Posted in : renovatin issue

    Hi,
    We have requested that your PHP Memory limit be 1024mb. When I look at your settings, it appears as 768mb.
    When I want to install it manually, the server does not respond. Could you please remove the problems caused by the server?

    serkan
    Moderator

    Hi,
    Our developers will contact you soon.
    Thanks for your patience.

    serkan
    Moderator
    Posted in : Basic Gallery Problem

    Hi,
    When I click on the photo, the photo comes on the Lightbox. When you press the square icon in the upper right corner, it becomes full-width.
    You can also adjust the page width via Customiser. Can I get your wp admin information for the three photo section on the row? Let me enter and check the settings.
    Thanks

    serkan
    Moderator
    Posted in : Contact Form bug

    Hi,
    Could you please try to use these custom css codes;

    #form-field-field_87e4d61 {
    font-size: 12px!important;
    margin-right: 8px;
    margin-bottom: 0px;
    padding-right: 10px;
    padding-left: 5px;
    padding-top: 0px;
    }
    
    input[type=checkbox]:after {
    width: 0.14em;
    height: 0.60em;
    transform: rotate(36deg) translate(0.56em, 0.32em);
    }
    
    input[type=checkbox]:before {
    width: 0.24em;
    height: 0.45em;
    transform: rotate(-58deg) translate(-0.66em, 0.30em);
    }

    Thanks

    serkan
    Moderator
    Posted in : Home page

    Hi,
    A YouTube video has been added to the background, which appears to me to be corrupted.
    I can tell you a more guaranteed way. It will be healthier when you create a new homepage and edit it. Please let me know if you fail in this regard.
    Thanks

    serkan
    Moderator
    Posted in : Navigation Bar

    Hi,
    Please go to dashboard > pages > choose about me page > on the right hand side you can see the page style > page header style > choose transparent and save it. You can do it with other pages as wellç
    Thanks

    serkan
    Moderator

    We’d be very happy if you can spare a minute to rate the theme on ThemeForest. Your feedback will boost our motivation and help us to work harder on future updates.

    https://themeforest.net/downloads

    Thank you for your support.

    serkan
    Moderator
    Posted in : FORMS

    Hi,
    Please go to dashboard > JetPopup > you can customize subscribe forms here.
    Thanks

    serkan
    Moderator

    Hi,
    Can you try to use this custom css code;

    .archive-header > .entry-header I { display: none; }

    Thanks

    serkan
    Moderator
    Posted in : Need help in header

    Hi,
    I did my tests with safari and chrome. There are millisecond differences. If the customer sees this difference longer, the internet is probably slow. In this case, my advice to you is to install a cache plugin.
    Thanks

    serkan
    Moderator

    Thanks for the feedback :) We’d be very happy if you can spare a minute to rate the theme on ThemeForest. Your feedback will boost our motivation and help us to work harder on future updates.

    https://themeforest.net/downloads

    Thank you for your support.

    serkan
    Moderator
    Posted in : Home page

    Hi,
    I have fixed the white bar issue.
    Can you deactivate your third party plugins and check the youtube issue, please?
    I tried to open the youtube video you attached in a different place, but it won’t open for me. Can you check the video?
    Thanks

    serkan
    Moderator
    Posted in : FORMS

    Hi,
    When I click on the relevant button, I see that you have changed the descriptions of the form. I am ready to help if you have a question on a different subject.
    Thanks

    serkan
    Moderator

    Hi,
    If by white bar you mean “©2023 HUB 4 YOU SRL – TORINO” this text is also visible on mobile. What is the part you say looks black?
    Thanks

    serkan
    Moderator
    Posted in : Contact form

    Hi,
    Could you please check out the related page again?
    I just added a css code for you.
    Thanks

    serkan
    Moderator
    Posted in : Contact Form bug

    Hi,
    I would like to share a screenshot with you. When I browse your website, the checkbox appears normal. I have tried these tests at different resolutions and it is not the same as the screenshot you shared with me. Did you fix the problem? Please clear your browser cache if you have one.
    https://ibb.co/VwrGMyJ
    Thanks

    serkan
    Moderator
    Posted in : Contact Form bug

    Hi,
    If you share the url of the relevant page you are having trouble with, I would like to take a look.
    Thanks

    serkan
    Moderator

    Hi,
    I will forward this topic to our developer and I will keep you updated.
    Thanks

    serkan
    Moderator
    Posted in : Need help in header

    Hi,
    When I did research about Elementor, I found the following topic about it. You can take a look. I
    Also go to appearance > customize > pages > page header style > you can choose transparent and save it.
    https://theplusaddons.com/docs/glassmorphism-effect-in-elementor/
    Could you please share your url for the second request? Btw could you please check out the system requirements for your website?
    https://www.pixelwars.org/forums/topic/system-requirements-for-wordpress-themes/
    Thanks

    serkan
    Moderator
    Posted in : clickable gallery

    Hi,
    I used to gallery widget in the related page. You just need to drag and drop it to your new page. If you click on the example I shared, you can see the widget settings in detail.
    Thanks

    serkan
    Moderator

    Hi, go to your “Elementor > Settings” page, and enable the edit feature for portfolio then start editing.

    See: https://i.ibb.co/Z2tTHXR/elementor-settings.png

    Thanks

    serkan
    Moderator
    Posted in : renovatin issue

    Hi,
    Please bring the system requirements to the levels required by your hosting. When I check the site health settings, I see that it is far below these settings. When uploading your demo site, it is therefore missing some places. This is because these settings are not at the desired level.
    https://www.pixelwars.org/forums/topic/system-requirements-for-wordpress-themes/
    Please keep me updated.

    serkan
    Moderator

    Hi,
    Could you please check out this related topic;
    https://www.pixelwars.org/forums/topic/how-to-update-your-theme/
    Thanks

    serkan
    Moderator

    Hi,
    If you contact tutorlms support from the link I will give you, the code you need will be provided.
    https://wordpress.org/support/plugin/tutor/
    Thanks

    serkan
    Moderator

    Hi,
    When I look at the TutorLMS plugin documentation, I see that it does not mention such a feature. When I searched for this on the internet, I saw people using very long php codes, but this requires very advanced coding knowledge. In summary, by default the plugin does not offer this feature.
    Thanks

    serkan
    Moderator
    Posted in : renovatin issue

    Hi @railan
    Could you please provide me your wp admin details via our private content box below?
    Thanks

    serkan
    Moderator

    Hi,
    This is our portfolio template. When you create any page, name it portfolio and select portfolio template from the panel in the right corner, it is set to be seen automatically in this way. Since you want to customise it, I said that maybe you can do this in the pro version. If you follow the steps I said as default, you will have the same demo site.
    Thanks

    serkan
    Moderator

    Hi,
    I’m so sorry for your experience. We’ve had tens of thousands of customers so far and we’ve never had anyone get an error with the purchase code before. Of course, I’m sorry that you’re experiencing this issue. I have also informed the developer about the issue and we will take the necessary actions.
    Thanks for your patience.

    serkan
    Moderator
    Posted in : clickable gallery

    You are welcome :) We’d be very happy if you can spare a minute to rate the theme on ThemeForest. Your feedback will boost our motivation and help us to work harder on future updates.

    https://themeforest.net/downloads

    Thank you for your support.

    Hi,
    Temporarily redirect your client to other styles. We will also get back to you for the “Homepage Scrolling Gallery Horizontal” design.
    Thanks

    serkan
    Moderator
    Posted in : renovatin issue

    Hi @railan
    Please go to dashboard > settings > reading > homepage > choose other homepage versions and save it.
    Thanks

    serkan
    Moderator

    Hi,
    Please go to pages > blog page > on the right hand side you can see page visibility. Please choose the hide title box and save it. You can do it for other pages as well.
    Go to dashboard > appearance > customize > general > fonts
    Also if you go to appearance > customize > blog > you can customize the fonts size as well.
    Thanks

    serkan
    Moderator

    Hi,
    This is not possible by default. There is a portfolio widget in Elementor pro. You can provide the feature you want with it, but you have to pay for the pro version.
    https://elementor.com/help/portfolio-widget-pro/
    Thanks

    serkan
    Moderator
    Posted in : clickable gallery

    Hi,
    Can you check your test page again?
    Thanks

    serkan
    Moderator

    Hi,
    Thanks for the feedback. Have a nice day.

    serkan
    Moderator

    Hi @skwebsite
    The mail you sent by Contact form was not forwarded to us. I can view your messages via the Support forum. Purchase code is not a code provided by us, but a code provided by Themeforest control. If you are having a problem here, we can also report it to Envato and follow it and I think we can provide a solution. Your comments are very important for us in the future. We are always here to support our customers. The star you give lowers our motivation. I would like to take the necessary measures together and reach a solution. I am forwarding this issue to the necessary places and I will inform you about the issue.
    Thanks for your understanding.

    Hi,
    I will discuss this issue with our developer and i will keep you updated.
    Thanks

    Hi,
    I tried to login your website and it gives me an error. Could you please check the username and password again?
    Thanks

    serkan
    Moderator
    Posted in : clickable gallery

    Hi,
    Please check it out;
    https://rikal-design.gr/portfolio/test-portfolio/
    Thanks

    Hi,
    Could you please provide me your wp admin details via our private content box below?
    Thanks

    serkan
    Moderator

    Hi,
    I will discuss this topic with our developer and I will keep you updated.
    Thanks

    serkan
    Moderator

    You are welcome :) We’d be very happy if you can spare a minute to rate the theme on ThemeForest. Your feedback will boost our motivation and help us to work harder on future updates.

    https://themeforest.net/downloads

    Thank you for your support.

    serkan
    Moderator

    Hi,
    You should go to dashboard > appearance > customize > sidebar > choose no for the blog sidebar and save it.
    Go to pages > contacto > edit with elementor > Right click on the photo and then click on edit with section. When you click on the style tab, you will see the photo. You can replace it with a new one.
    Thanks

    serkan
    Moderator
    Posted in : clickable gallery

    Hi,
    You can do this by using the gallery widget with Elementer and adding photos. If you share your wp admin information using the private content box below, I can create a demo for you.
    Thanks

    serkan
    Moderator

    You are welcome :) We’d be very happy if you can spare a minute to rate the theme on ThemeForest. Your feedback will boost our motivation and help us to work harder on future updates.

    https://themeforest.net/downloads

    Thank you for your support.

    Hi Sami,
    You can go to appearance > customize > general > dark mode > activate the dark mode and save it.
    You will activate the dark mode so you don’t need to change it.
    Thanks

    serkan
    Moderator

    Hi,
    Can you explain the subject in detail so that I can test it?
    Thanks

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