[serkan]

Hi, Thank you for sharing the details!

The round “Latest Episode” player shown in the demo isn’t a Spotify embed — it’s created using the “Blog Posts” widget in Elementor included with the Episody theme.

To display it on your homepage, please:

Edit your homepage with Elementor.

Add or edit the section where you want your latest episode to appear.

Insert the Blog Posts widget.

Under Content → Layout, set:

Layout Style: Grid With Thumb

Show Posts Per Row: 1

Enable Show Featured Image and Show Title

Once you publish, the widget will automatically pull your latest post and display it in the same round “Latest Episode” style seen in the demo.

As shown in the attached screenshot, this element is added via the Blog Posts widget, not through a Spotify iframe embed.

https://ibb.co/5hjS8cTm

Best regards,

[serkan]

Hi Jörn,

Thank you so much for your wonderful feedback! We’re absolutely thrilled to hear that you think TheBlogger theme is “amazing” and the “most beautiful” you’ve seen. That really means a lot to us.

I also completely understand your point about the setup. Getting back into blogging after many years and having to learn the new Gutenberg editor at the same time can definitely feel overwhelming.

To help you get started, I’d like to share our documentation which should make the installation and configuration process much clearer. This guide will walk you through the initial setup:

https://themes.pixelwars.org/doc/theblogger/#installation

The rest of that documentation also covers configuration, so it should be a great resource as you familiarize yourself with the theme’s options.

Please take a look, and don’t hesitate to reach out if you get stuck at any point or have specific questions. We’re here to help you get everything up and running.

No rush at all on the review—the most important thing is that you get your blog online and enjoy using the theme.

Best regards,
Serkan

[serkan]

You are welcome :) We’d be very happy if you can spare a minute to rate the theme on ThemeForest. Your feedback will boost our motivation and help us to work harder on future updates.

https://themeforest.net/downloads

Thank you for your support.

[serkan]

Hi,
I added some css code. Could you please check it out if you still have any issues?
Thanks

[serkan]

Hi, Thank you for your message and for sharing the details.

1️⃣ “You must call ‘the_content’ function” error:
If you’re seeing this message on a portfolio page, please make sure that the Portfolio module is activated from your theme settings — Elementor needs that section enabled to edit the portfolio template correctly.
If the error appears on a blog page, you can go to Appearance → Customize and update the Blog or Portfolio section with the default preset layout. This refreshes the assigned template and usually resolves the issue right away.

2️⃣ Dark mode issue:
When enabling dark mode, the background turns black but some text may remain dark as well. We’ll review the color styling to ensure text and links display correctly in dark mode.

If you’d like us to check this directly on your site, please leave your temporary WordPress admin credentials in the Private Content box below — we’ll inspect the template settings and dark mode styles and provide a quick fix.

Thank you for your patience and cooperation!

Best regards,
Serkan

[serkan]

Hi,

Thank you for your message and for bringing this to our attention.

I’ve forwarded your request regarding the updated demo layout to our WordPress development team for review. They’ll check whether the newer “Home 09” version from the live demo can be included or shared as part of the next theme update.

We’ll get back to you as soon as we receive feedback from the developer.

Thank you for your patience and understanding.

Best regards,
Serkan

[serkan]

You are welcome :) We’d be very happy if you can spare a minute to rate the theme on ThemeForest. Your feedback will boost our motivation and help us to work harder on future updates.

https://themeforest.net/downloads

Thank you for your support.

[serkan]

You are welcome :) We’d be very happy if you can spare a minute to rate the theme on ThemeForest. Your feedback will boost our motivation and help us to work harder on future updates.

https://themeforest.net/downloads

Thank you for your support.

[serkan]

Hi,
I see that you have resolved the issue when I test it now. If you need support on a different matter, please let me know.
Thanks

[serkan]

Hi,
I tried to login your website, there are many plugins activated. Blog page looks okay but latest episode page are affecting from the third party plugins. I recommend you to deactivate them and try it again.
Thanks

[serkan]

Hi,

Thanks for reaching out, and welcome! 😊

The message you’re seeing —

“POST Content-Length exceeds the limit…” and “The link you are following has expired” —
means your local MAMP server has PHP upload limits that are too low for the theme file size.

Please make sure your server meets the recommended WordPress and theme system requirements:
👉 System Requirements for Pixelwars Themes
https://www.pixelwars.org/forums/topic/system-requirements-for-wordpress-themes/

Then restart your MAMP server and try uploading the theme again.
That should solve the issue.

Best regards,
Serkan

[serkan]

Hi,

You’re very welcome — and no worries, happy to help! 😊

By default, individual Portfolio pages are generated dynamically using the theme’s built-in layout, not directly editable with Elementor. However, there are two ways to customize them depending on your needs:

Option 1 – Use the built-in Portfolio layout (recommended)
You can adjust the layout and elements for all portfolio single pages globally via:
Dashboard → Appearance → Customize → Portfolio →
From there, you can change many things here.

Option 2 – Create a custom single template with Elementor Pro
If you prefer full control, you can build your own template:

Go to Dashboard → Templates → Theme Builder → Single Post.

Click Add New, select Portfolio (or “project”) as the post type.

Design your layout freely using Elementor widgets (title, image, content, etc.).

Under Display Conditions, choose “All Portfolios” or specific items you want the template to apply to.

Publish.

That will override the theme’s default layout for portfolio pages.

Best regards,
Serkan

[serkan]

Hi,

Thanks for the update and for sharing both URLs.
Please note that JetPopup (and other bundled premium plugins) licenses can only be activated for the final live domain — temporary or staging URLs (like mybluehost.me) are not supported for activation.

Once your site is moved to its final URL (craigwillard.com), you can request the license activation here:
👉 License Request Topic
https://www.pixelwars.org/forums/topic/tutorlms-pro/

After activation, you’ll be able to update JetPopup and test it properly on the live site.

In the meantime, you can continue using the pre-installed version of JetPopup on your staging site; it will still work for layout testing and editing purposes even without activation.

Best regards,
Serkan

[serkan]

You are welcome :) We’d be very happy if you can spare a minute to rate the theme on ThemeForest. Your feedback will boost our motivation and help us to work harder on future updates.

https://themeforest.net/downloads

Thank you for your support.

[serkan]

Hi,

Thanks for reaching out and for sharing the details — that helps a lot.

Please make sure your server meets the recommended WordPress and theme system requirements:
👉 System Requirements for Pixelwars Themes
https://www.pixelwars.org/forums/topic/system-requirements-for-wordpress-themes/

If everything is already configured correctly, please try the following steps:

Go to Tools → Import Demo Data and re-import the demo once more.

After the import, go to Settings → Permalinks, click Save Changes once (no need to modify anything). This will refresh your URLs and often resolves the 404 issues.

Make sure that the “Project” and “News” pages are not set as drafts or in the Trash.

If the issue still persists, please let us know — we can check your setup more closely or provide the demo XML files for manual import.

Best regards,
Serkan

[serkan]

Hi Adam,

Thanks for the detailed log — that helps a lot.

From the message, it looks like the theme importer can’t find the widget, customizer, and Redux configuration files. These files are part of the demo package, and if they’re missing or not being read correctly, the importer will skip them and show the “No file provided” warning.

Could you please provide me your wp admin details via our private content box below?

Thanks

[serkan]

Hi,
I tried both passwords you shared. However, it’s giving me an error. The WP admin panel redirects me to the WordPress.org page. It also says the information I entered is incorrect. Before sharing this information, I would ask you to check it on a different device as well.
Thanks

[serkan]

Hi,

Thank you so much for your kind words — we’re really glad you like the theme!

The headers (Sticky, Smart Sticky, and Static) and the footer are built using the theme’s own Header & Footer Builder, not directly with Elementor.

You have two options to edit them:

Option 1: Edit with Theme Customizer

Go to Dashboard → Appearance → Customize → Header (or Footer)

From there, select which header type you want to edit (Sticky / Smart Sticky / Static).

You can change the logo, menu, layout, colors, and visibility options.

Option 2: Edit with Elementor

If you’d like to design your own header or footer using Elementor Pro, here’s how:

Go to Dashboard → Templates → Theme Builder → Header (or Footer)

Click “Add New” and create your custom header/footer template.

Design it freely with Elementor.

Under Display Conditions, choose where you want it to appear (e.g. Entire Site).

Publish it — this will automatically replace the theme’s default header/footer.

Best regards,
Serkan

[serkan]

Hi,
I replied your topic here;
https://www.pixelwars.org/forums/topic/problems-getting-the-sample-footage-loaded-2/
Thanks

[serkan]

Hi Adam,

Thanks for the update and for sharing your site link. The “sample footage upload” warning usually happens when the server has limited upload permissions or PHP settings that prevent larger demo files from being imported.

Please check the following with your hosting provider (DreamHost):

https://www.pixelwars.org/forums/topic/system-requirements-for-wordpress-themes/

After updating these values, please try importing the sample data again.
If it still fails, please let us know the exact warning message so we can check further.

Best regards,
Serkan

[serkan]

Hi,
Could you please check it out again?
Thanks

[serkan]

Hi,

Thank you for the clarification and for testing both options.
We’ll investigate this further. Could you please let us know:

Which browser(s) and version(s) you are experiencing the issue on?

Whether the issue occurs on all pages or specific ones?

In the meantime, we’ll review the site to identify any possible conflicts (for example, from custom scripts or plugins that may affect scrolling).

Once we have this information, we’ll provide a fix or update right away.

Best regards,
Serkan

[serkan]

Hi,
I’m glad to hear you managed to solve it! 😊
Yes, your CSS solution is perfectly fine — it’s the correct way to override the style when the customizer settings don’t take effect due to theme priority or cached styles.

If everything looks good now on mobile, you can safely keep that CSS.
Let me know if you need help checking why the customizer value wasn’t applied automatically — I can guide you through that too.

Thanks again for letting me know!
Serkan

[serkan]

Hi,
Could you clearly explain your ongoing issue to me?
Thanks

[serkan]

Hi,
You can go to appearance > customize > header > general > you will able to customize the header color here.
Also edit your homepage, on the right hand side you will see page header style box.
If the changes you make through the customizer are not reflected on your website, you need to select “inherit from customizer” for the header style here.
Thanks

[serkan]

You are welcome :) We’d be very happy if you can spare a minute to rate the theme on ThemeForest. Your feedback will boost our motivation and help us to work harder on future updates.

https://themeforest.net/downloads

Thank you for your support.

[serkan]

Hi,
Please check your website again.
Thanks

[serkan]

Hi,
The system blocked me for security reasons because I shared too many codes. So I am attaching my message to you as png. Please read both photos carefully.
I wish you good work.
https://ibb.co/P7q7dyT
https://ibb.co/QF6WRtfZ

[serkan]

You are welcome :) We’d be very happy if you can spare a minute to rate the theme on ThemeForest. Your feedback will boost our motivation and help us to work harder on future updates.

https://themeforest.net/downloads

Thank you for your support.

[serkan]

Hi,

I investigated the issue further, and we now have a clear cause.

During both the automatic demo import and manual import, the site returns the following errors:

Error 503 (Service Unavailable)

Error 403: “A potentially unsafe operation has been detected in your request to this site.”

These errors indicate that the server’s security firewall (most likely LiteSpeed WAF, Imunify360, or mod_security) is actively blocking WordPress REST API and AJAX requests — which are required for importing Elementor templates and demo content.

Please contact your hosting provider and ask them to whitelist / allow the following URLs and remove any security restrictions blocking these endpoints:

https://espectsolutions.com/staging/wp-json/
https://espectsolutions.com/staging/wp-admin/admin-ajax.php

Additionally, please request them to disable or relax mod_security / WAF rules temporarily for your staging domain (espectsolutions.com/staging) or at least exclude these specific endpoints.

Once this restriction is lifted, the demo import will run smoothly and all the missing sections and widgets will appear correctly, just like the live demo.

Best regards,
Serkan

[serkan]

Hello Abhishek,

Thank you for your message! I’d be happy to help you customize the header and footer areas of your site.

For the Arkiz demo, the header and footer can be customized in a few ways, depending on which layout option you are using.

Here’s how you can proceed:

Go to Appearance → Customize →

From there, you can:

Upload or change the logo

Manage menu locations

Adjust header layout and style

If you want to replace social icons with buttons or other elements, you can:

Use a custom header template via Elementor → Templates → Theme Builder → Header, and design your own version.

Then set it as your active header under Appearance → Customize → Header Type → Custom Elementor Header.

🦶 To Edit the Footer:

Go to Appearance → Widgets → Footer Widgets to change text, links, or widgets.

You can also customize colors, background, and layout via
Appearance → Customize → Footer.

Best regards,
Serkan

[serkan]

Hello,

Thank you for your feedback and clarification.

When I mentioned that the demo was “actually imported,” I meant that the demo data files (pages, posts, templates, and media) were technically added to your WordPress database — but due to conflicts during the import (likely caused by partial timeout or restricted REST API requests), only partial content such as the main banner or page titles appeared on the front-end.

The missing sections and widgets you’re referring to (like Elementor blocks, home sections, and other layout elements) were not fully processed because the import didn’t complete successfully.

To fix this completely, we have two possible options:

✅ Safe Reimport (Recommended)

You can first take a quick backup of your current site content (to keep anything you’ve customized so far).

Then, I can reset the site and perform a clean, full demo import from scratch.

This ensures all widgets, templates, and demo layouts are properly imported — exactly as shown in our Mechano live preview.

⚙️ Manual Repair

Alternatively, I can manually restore missing widgets and Elementor layouts page by page.

This method keeps your current data but can take longer and might still miss some global settings.

Please let me know which option you prefer — I recommend the first one if this is a fresh staging environment, as it guarantees a full demo replica.

Best regards,
Serkan

[serkan]

Hello,

Thank you for the details. I checked your site and the orange color is coming from the theme’s default styling. To change it, please go to:

Dashboard → Appearance → Customize → Header → Menu → Menu Active Link Bg-Border Color

There you can set the primary color to match your logo color. If you share your exact logo color code (for example #004080), I can guide you step by step or even apply it directly for you.

If you prefer, please provide your WordPress admin details via the Private Content area and I’ll set it up for you.

Best regards,
Serkan

[serkan]

Hi,
You can use this custom css code;

.post-header-classic .featured-image { display: none; }

Thanks

[serkan]

Hello,

Thanks for sharing the access details. I checked your site and saw that the demo content is actually imported, but the pages are stuck in Draft status. When we try to publish them, the editor keeps loading and does not save.

We already re-saved permalinks, checked URLs, disabled cache and all third-party plugins, but the issue still persists. This usually comes from a server security/firewall (mod_security or hosting WAF) that blocks the WordPress REST API requests used when publishing pages.

Could you please contact your hosting support and ask them to whitelist/allow requests to:

/wp-json/

/wp-admin/admin-ajax.php

Once these are allowed, publishing pages should work normally.

Best regards,
Serkan

[serkan]

Hello,

Thank you for reaching out and for confirming that you are experiencing the same issue—the checkout page continually reloading—but specifically with Tutor LMS Native Stripe Payment. This symptom often points to a precise configuration error in the Stripe setup.

Since you’ve already disabled the WooCommerce Stripe integration, let’s focus on the most critical configuration points for the Tutor LMS Native gateway.

Here are the immediate, focused checks we recommend you perform:

1. Verify Stripe API Keys and Mode
A mismatch between your environment and keys is the most common culprit for checkout loops.

Navigate to Tutor LMS → Settings → Monetization → Native.

Key Check: Double-check that the Live Publishable Key and Live Secret Key are entered correctly (if your site is live). If you are testing, ensure the Test Keys are used and the Test Mode is activated.

Tip: Copying and pasting the keys again is a quick way to ensure no hidden character or spacing error exists.

2. Reconfigure the Stripe Webhook (Crucial)
The checkout process relies heavily on a Webhook—a communication link between Stripe and your website—to confirm the payment session. If this link is broken, the checkout page will often reload indefinitely.

Log in to your Stripe Dashboard.

Go to the Developers → Webhooks section.

Action: The simplest fix is often to delete the existing Tutor LMS Webhook (if one is present) and then go back to your Tutor LMS Native Stripe Settings and re-save them. Tutor LMS should automatically generate and register a fresh, correctly configured Webhook URL for you.

3. Check for Conflicts (AJAX/JavaScript)
The perpetual reloading is a classic sign of an AJAX/JavaScript conflict or caching issue breaking the checkout script.

Caching: Temporarily disable all caching, optimization, or minification plugins (e.g., LiteSpeed Cache, WP Rocket, Autoptimize) and test the checkout process in an Incognito/Private browser window.

Theme Conflict: As a final quick test, switch your theme to a default WordPress theme (like Twenty Twenty-One or Twenty Twenty-Two) and check if the checkout works with only Tutor LMS activated.

Please let us know the result of these specific checks, especially the Stripe Webhook reconfiguration. This will help us narrow down the technical root cause quickly.

Best regards,
Serkan

[serkan]

You are welcome :) We’d be very happy if you can spare a minute to rate the theme on ThemeForest. Your feedback will boost our motivation and help us to work harder on future updates.

https://themeforest.net/downloads

Thank you for your support.

[serkan]

You are welcome :) We’d be very happy if you can spare a minute to rate the theme on ThemeForest. Your feedback will boost our motivation and help us to work harder on future updates.

https://themeforest.net/downloads

Thank you for your support.

[serkan]

Hi,
I just checked your footer in all your pages and all the same. Could you please take a screenshot and share the url of the pic with us?
Thanks

[serkan]

You are welcome :) We’d be very happy if you can spare a minute to rate the theme on ThemeForest. Your feedback will boost our motivation and help us to work harder on future updates.

https://themeforest.net/downloads

Thank you for your support.

[serkan]

Hello,

I have accessed the WordPress admin panel to investigate the issue where the Mechano theme’s demo content is only showing page titles and banners, despite your server environment meeting the requirements.

I suspect this problem is related to an incomplete import process or permission issues preventing the page builder data (e.g., Elementor blocks) from being fully loaded.

However, the user account credentials provided grant me a restricted role (such as Subscriber or Editor). This limited access is preventing me from:

Accessing critical theme settings and tools required for re-running the demo importer.

Viewing or modifying necessary server/system settings to diagnose potential conflicts (like PHP limits).

Fully debugging the cause of the unsuccessful content import.

To effectively diagnose and resolve this issue, I will need you to temporarily elevate my user account’s privileges to Administrator.

Could you please temporarily change the role of my provided user account to Administrator?

Once I have the necessary permissions, I will immediately check the settings, attempt the full import again, and fix the issue. For security, you can revert the account’s role back to its original status once the task is complete.

Thank you for your cooperation.

[serkan]

Hi,
Could you please provide me your wp admin details via our private content box below?
Thanks

[serkan]

Hi Stefi,

Thank you for the detailed explanation and for sharing the console error — that’s very helpful. A 500 (Internal Server Error) usually means there’s a conflict or misconfiguration on the server side. Here are the steps I recommend to resolve this:

Check plugin/theme conflicts

Temporarily disable other plugins (except Amelia and required theme plugins) to see if the coupon creation works. If it does, re-enable plugins one by one to identify the conflict.

Update everything

Make sure WordPress, the Efor theme, and the Amelia plugin are all updated to their latest versions. Sometimes the bundled plugin in a theme lags behind the newest release.

Increase PHP resources

A 500 error can also occur if the server runs out of resources. Ask your host (or check in cPanel) to increase:

PHP memory limit (e.g., 1024M or more)

Max execution time (e.g., 300 seconds)

Check error logs

Go to WP Admin → Tools → Site Health → Info → Logs or check your hosting control panel for the PHP error log. The log will usually give the exact cause.

Reinstall Amelia

If nothing else works, try deleting and reinstalling the Amelia plugin (don’t worry, your appointments and settings are stored in the database).

👉 If you’d like, I can guide you step-by-step to enable debugging so we can see the exact error message behind that 500 response. That will make it faster to pinpoint the cause.

Best regards,
Serkan

[serkan]

Hi Aniket,

Thank you for clarifying and for sharing the details. Since you’re on the free version of ElementsKit, the footer is applied globally across all pages. What’s happening here is that your theme’s default footer is also loading in addition to the ElementsKit footer — that’s why you’re seeing two footers.

Could you please provide me your wp admin details via our private content box below? I will check for you.
Thanks

[serkan]

Hi webcikal,

Thank you for your update. I’ve just checked your website, and it looks like the “Our Services” section with the service boxes is already appearing correctly now – so it seems you’ve managed to solve the issue. Great job! 🎉

For future reference, if you’d like to add a section from the demo again without affecting your existing customizations, you can do so via Elementor:

Edit your homepage with Elementor.

Click on the “My Templates” tab.

From there, you can import the home demo section (such as “Our Services”) and insert it directly into your page.

This way, you’ll be able to reuse demo sections while keeping all your current changes safe.

Friendly regards,
Serkan

[serkan]

Hi Kenn,

Perfect, thanks for checking! Here’s how you can change the “Follow Us” text using Loco Translate:

Go to your WordPress Dashboard → Plugins → Loco Translate → Plugins.

Find Prime Slider in the list and click on it.

Choose the language you want to translate into (or click “New language” if it’s not already there).

In the search bar, type Follow Us.

When it appears in the string list, click on it, and enter your translation in the box below.

Click Save.

After saving, refresh your site and the text should appear in your language.

If you don’t see the change right away, try clearing your site cache (and browser cache).

Best regards,
Serkan

[serkan]

Hi Aniket,

Thanks for letting us know. The duplicate footer usually appears because both the theme’s default footer and the ElementsKit footer are active on that page.

To fix this quickly, please edit the “News” page in Elementor. On the right-hand side (page settings), you’ll see an option called “Hide Footer” — enable that and it will remove the extra footer.

Alternatively, you can also check Elementskit → Header & Footer Builder to make sure only one footer is assigned to this page.

Please try this and let us know if it resolves the issue.

Best regards,
Serkan

[serkan]

Hi Kenn,

Thank you for your message. The “Follow Us” text in Prime Slider is not directly editable inside the slider item settings. Instead, you can usually change it in one of these ways:

Widget/Elementor editor – Edit the Prime Slider widget in Elementor and check under the Content or Style tabs. Some versions allow you to overwrite the default “Follow Us” text there.

Theme/Plugin translation – If the option isn’t visible, the text comes from the plugin’s language file. In that case, you can use a translation plugin such as Loco Translate to find “Follow Us” in Prime Slider’s strings and replace it with your preferred text.

Could you please check if you’re using Elementor to edit that slider and let me know if the text field shows up there? If not, I’ll guide you through using Loco Translate to change it into your language.

Friendly regards,
Serkan

[serkan]

Hi @Aniket

Thank you for bringing this up. This issue is often related to caching — either from a cache plugin or server-side caching — which can prevent updates from showing in real time. Could you please try clearing your cache (plugin cache, browser cache, and if available, server cache) and check again?

If the problem persists after clearing cache, please let us know and we can investigate further. In that case, we may need temporary access to the site to check theme files or configuration.

Best regards,
Serkan

[serkan]

Thanks for the feedback :) We’d be very happy if you can spare a minute to rate the theme on ThemeForest. Your feedback will boost our motivation and help us to work harder on future updates.

https://themeforest.net/downloads

Thank you for your support.