Forum Replies Created
list of topics you have created till now.
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Hello again,
I think you changed the password you gave me. I couldn’t log in to your website. I searched for the error on a search engine and found out that this problem is caused by plugins like litespeed cache. Can you deactivate your third party plugins and check the problem again? If the problem is solved, then you can enable the plugins one by one and figure out which one is causing the problem.
Have a nice day.Hi @littledaisyhoian
This topic is only for getting a license. Please open a separate topic for problems with the plugin. We are ready to help you.
Have a nice day.You are welcome :) We’d be very happy if you can spare a minute to rate the theme on ThemeForest. Your feedback will boost our motivation and help us to work harder on future updates.
https://themeforest.net/downloads
Thank you for your support.
Hi,
When I checked your website, I didn’t see any problem right now.
Please see the screenshot below,
https://ibb.co/P18yyMhWhen I went into your system settings and checked it, I saw that it was very low. There are also third party plugins and each of them takes up memory space. I recommend you go to the link I shared below and update the necessary settings.
https://www.pixelwars.org/forums/topic/system-requirements-for-wordpress-themes/
ThanksHi,
I think your web page is temporarily closed to people. Can you share your wp admin information with me via private content box?
ThanksHi Jogube
I guess you mean mobiles. So you can use this custom css code@media screen and (max-width: 767px) { .blog-grid .featured-image { display: none; } }Thanks
Hi,
I didn’t see any problems on my macbook using chrome and safari. I wonder what is your test platform?
Can you also send me a screenshot?
ThanksHi,
You have a lot of active plugins. The problem was solved when I deactivated all the plugins you installed later, except the theme plugins. You can deactivate all third party plugins one by one and see which plugin is causing problems. Since your website is in Serbian, I haven’t messed with the plugins too much to avoid accidentally deleting anything, so find the plugin causing the problem and either don’t use it or look for an alternative plugin.
ThanksHi, this is not available by default, needs more further customizations, if you are not familiar to coding you may consider hiring an expert at wpkraken.io to do the job for you.
Hi,
Can you upload your photo to a different website and share it? It won’t open even using VPN.
Thank you.Hi,
There is no plugin that we have tested for this. When you search for a plugin that works with tutor lms in the search engine, it will probably not cause problems with the theme.
ThanksHi,
Could you please provide me your wp admin details via our private content box below?
ThanksHi,
Can you share a screenshot of the parts you think are not there? In general, it looks good. When you share a screenshot, if you share the wp admin information in the private content box, I can provide my checks.
ThanksHi,
Replied your topic here.
https://www.pixelwars.org/forums/topic/testimonials-problem/
ThanksHi,
I tried to login your website but it gives me an error message. “Unknown email address. Check again or try your username.”
Could you please check your informations and provide me the info again?
ThanksHi,
I have now reminded the developer of this issue and emphasized the urgency of the matter and we will find a solution to your problem as soon as possible.
ThanksHi,
There is a hide the title box on the right side of your page. When you click this, the title disappears. You don’t need to go to elementor settings for this. I checked that it worked when I went in and tested it.
When I checked your system settings, I found that you do not have the required system settings. Please update and test your system settings by reviewing the topic below.
https://www.pixelwars.org/forums/topic/system-requirements-for-wordpress-themes/
ThanksHi,
Could you please try to use ninjaform plugin or contaact form plugin instead of our default contact form.
Please keep me updated when you done it.
ThanksHello, Stefan,
Thank you for the detailed summary explanation. As a result of your explanations, I will forward the feedback about the footer to the developer.
I would like to solve the part about loco translate quickly. When I look at the screenshot you shared, the gaps on the right and left can be fixed by adjusting the page width on the customizer. In this regard, you can share the relevant page url and wp admin information with me via the private content box below.
Thank you for your contribution to the development of the theme.Hi,
Could you please provide me your wp admin details via our private content box below?
If you deleted it from widget section, you can try to clear the cache.
ThanksHi,
You can place widgets in the footer as you like and you can set it just for the blog. But if you want to use a separate footer on each page, you need to use elementor’s custom footer feature.
You can also use loco translate plugin for translation. You can find very detailed topics about this by searching our forum.
ThanksHi,
You can use this custom css code.is-body-boxed .site, .is-middle-boxed .site-main, .is-content-boxed .content-area { box-shadow: 0px 0px 15px #ffffb4; }Thanks
Hi,
You can remove it with this css code;.is-body-boxed .site, .is-middle-boxed .site-main, .is-content-boxed .content-area { box-shadow: none; }Thanks
Hi,
Could you please check out this related topic;
https://www.wpbeginner.com/wp-tutorials/how-to-add-google-maps-in-wordpress/
ThanksHi,
Can you take a screenshot and mark the part you want for me?
Thank you.Hi,
If you share your wp admin information with me using the private content box below, I can set up the demo site for you.
ThanksHi,
Thanks for the feedback.Hi, I uploaded the photo in a different website.
https://imgur.com/U15MtIw
ThanksHi,
The information you shared works for logging into the website, but it gives an incorrect warning for the wp admin panel. Open the home page with elementer. Select a different option instead of transparent as header style on the right side.
ThanksHi,
When I look at your website, I see that you have set up the demo site. I checked your tabs and saw no problems. Please let me know if you encounter any problems.
ThanksHi,
There will be a button called new above the Plugin section. If you don’t have it, you entered as a wp admin user with restricted authorization.
https://www.wpbeginner.com/beginners-guide/step-by-step-guide-to-install-a-wordpress-plugin-for-beginners/
ThanksHi,
You had two main slider widget. I just removed one of them and it is working now.
ThanksHi,
Thanks for the feedback.Hi,
You can add your telephone number to the header top bar section. Please check it out;
https://ibb.co/FsptKsg
ThanksHi,
I can’t even see any panel on the dashboard with the user authorization you gave me. Please change the authorizations.
ThanksHi,
This is the wrong topic please use the one I shared.
https://www.pixelwars.org/forums/topic/tutorlms-pro/Hi @zborjeson
-I need your wp admin details via our private content box below for the check the blog issue.
-While I’m in your dashboard, I’ll look at the templates.
-For the plugins you need a license, if you write your url and plugin names in the topic I will share below, the developer will send you the necessary license codes.
https://www.pixelwars.org/forums/topic/tutorlms-pro/
ThanksHi,
Please go to appearance > customize > header > top bar > you can change the top bar background color and height here. Please check it out.
https://ibb.co/ByHMrKV
ThanksHi,
Could you please provide me your wp admin details via our private content box below?
ThanksYou are welcome :) We’d be very happy if you can spare a minute to rate the theme on ThemeForest. Your feedback will boost our motivation and help us to work harder on future updates.
https://themeforest.net/downloads
Thank you for your support.
Hi,
Could you please provide me your wp admin details via our private content box below?
ThanksHi,
Please go to dashboard > appearance > customize > you will able to customize it.
ThanksHi,
It seemed related to the cache plugin. When I cleaned the cache the problem disappeared.
ThanksHi,
I replied your topic here.
https://www.pixelwars.org/forums/topic/need-help-on-uploading-the-website/
ThanksHi,
Did you move the url you shared with me to another location? I am getting an error that there is no such url.
ThanksHi,
Please check out our documentation.
https://themes.pixelwars.org/doc/energify/#installation
First of all, please upload the theme folder. Then i can help you to import the demo content.
ThanksHi,
Your scores are high in my tests on Google page speed. In my tests with GT Metrix, I see that the most slowing part is hosting response time. But you say that there is no problem with this, so it seems that you cannot trust your GT Metrix score. I am also sending you screenshots.
https://ibb.co/mDV1zWB
https://ibb.co/ggH7tGK
ThanksHi,
Did you install another cache plugin that Developer recommends or that you prefer and repeat these tests?
Please keep me updated.
ThanksHi Stefan,
When I search about this, I find articles about non-theme causes. Can you send a message to Elementor support?
https://github.com/elementor/elementor/issues/19566
ThanksHi,
The developer will inform you about this. Please check the “NOTIFY ME OF FOLLOW-UP REPLIES VIA EMAIL” tab below.
Thanks
