Forum Replies Created
list of topics you have created till now.
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Hi, please create a separate topic for your issue, and share your wp-login credentials via the private content box.
Cheers.
Hi, we have released a new update to fix “outdated copies of some WooCommerce template files” Please update your theme and the error message should go away.
Have a nice day!
Hi, that’s a strange issue, can you please activate the default theme and test it again to see if it is a theme-related issue?
Thanks.
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Hi, I don’t see any button to trigger the popup window on the bottom right corner, how is that popup triggered?
Can you please try switching to the default theme and see if it works with the default theme, if it still doesn’t work with the default theme activated, it means it is related to the plugin not to the theme and we would recommend you to contact plugin support.
Have a nice day!
Hi, can you please share your related page URL, and pop-up button location on your page.
Thanks.
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Hi,
– to disable sticky embeds I have just navigated to Customizer > Single Post > Audio Embeds Position and set it to Default.
A-) By default, overflowing embeds are not supported when you create your episode post layout with Elementor. Here I created a test episode with blocks (not using Elementor) and it looks fine;
https://missionready.designer.co.ke/episode/test-episode-pixelwars/
if you choose this method you can insert your podbean embeds by copying the embed code to the “Custom HTML” widget.
B-) if you wish to create your episode posts with Elementor then you can style your player with Elementor to achieve a similar look, here I styled one of your post with Elementor;
https://missionready.designer.co.ke/episode/episode-1-engineering-the-future/
Have a nice day.
Hi, your previous theme should have done it with a plugin so that if you switch themes you can still keep your podcast posts functional. In that case, it makes it hard for you to switch to a new theme without hiring a wordpress code expert.
Have a nice day!
Hi, without knowing the plugin name it is impossible to say if it is possible to migrate your posts and use them with Podcasty theme.
You can try to; activate Podcasty theme on your main site without de-activating any of your plugins and check if your episodes still working or not.
Have a nice day!
Hi, which podcast plugin have you used for your previous 500 episodes?
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Hi, unfortunately, it is not possible by default with the current service widget. You can look for a similar widget with link support.
Have a nice day!
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Hi,
slider doesn’t show the categories: unfortunately Fiestar widget doesn’t support portfolio categories, it only supports post categories.
Have a nice day!
Hi, since this is a plugin related issue, you can get a better answer from the plugin author;
https://wordpress.org/support/plugin/woocommerce/
Thanks.
Hi, as an alternative you can add a “Call Now!” button widget to your “Header Social Media Icons” and when you set your menu align to left from Customizer, the button will show up on the right side of the header.
Cheers.
Hi, since the images are background images, there is no content inside these containers their height is zero on mobile screens, I have just edited your page and set min-height for the image containers and now the images are visible on mobile screens.
Cheers.
I sent you the licenses for your final domain, you can use them once you migrate to your final domain, they won’t get expired.
sent! The licenses will work on your final domain.
– If you have a staging environment, you don’t need to activate your plugins, you can use/test all the pro features without activation. Activation is only required for automatic future updates.
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Hi, sure, what is your final domain name?
Hi, I have just sent you an e-mail about this.
Hi, you can make your logo bigger from “Appearance > Customizer > Image logo height” option.
And you can make your headings smaller when editing your page in Elementor, please see the image below;
Cheers.
Hi, you need to unzip the package first and then upload only theme zip file, please see the post below for more information;
@sebeforforum
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yes, you can update the theme via envato market plugin.
Hi, you can see your created topics on your forum profile page;
https://www.pixelwars.org/forums/users/silachi/topics/
Cheers.
Hi, just drop your domain name with a reply to the topic below and we will provide you the license keys and instructions.
https://www.pixelwars.org/forums/topic/tutorlms-pro/
Cheers.
Hi, since you are using our YouTube video as the hero section background, that pixelwars logo is our YouTube channel avatar. I have just uploaded that video to your media library and then set the local video URL to your hero section background now the video displays without any logo.
Cheers.
sent you another e-mail.
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Hi, here is the response from the plugin support team;
“I can see that all services have Zoom integration enabled, so that’s correct. There is just one employee assigned to all services and he is also connected to the Zoom user. But, the issue is that we don’t recommend WP mail for sending emails. We do recommend SMTP instead since emails sent with the WP mail settings are usually flagged as spam and it takes more time to be sent. So, you want to make sure that the email notifications are configured according to the instructions from this link;
https://wpamelia.com/notification-settings/
”But in your case, smtp doesn’t send e-mails, I suggest you the check your smtp setting again to see if there is a typo mistake or anything like that.
For contact form issue, please use the related topic.
Thanks.
Hi, I fixed it by navigating to Amelia > Settings > Notifications > Mail Service and I switched to “WP Mail” from “SMTP” and now I got the Join Zoom link with the e-mail.
I guess your smtp settings was causing the issue.
Cheers.
Hi, I can confirm the issue, I have just contacted plugin support about this issue and awaiting a solution from them, I will keep you informed.
Cheers.
Hello again,
Not sure if you can send us a staging site or we can test this once the site is live. Since at the time we can not replicate this on our device locally or in dev testing environment.
We wish you all the best and hope you have a wonderful day ahead.
