[ahmetsali]

Hi, since the images are background images, there is no content inside these containers their height is zero on mobile screens, I have just edited your page and set min-height for the image containers and now the images are visible on mobile screens.

https://tinyurl.com/2ax9jp3z

Cheers.

[ahmetsali]

Hi, I have just sent you an e-mail about this.

[ahmetsali]

Hi, you can make your logo bigger from “Appearance > Customizer > Image logo height” option.

And you can make your headings smaller when editing your page in Elementor, please see the image below;

https://tinyurl.com/24spq3ty

Cheers.

[ahmetsali]

Hi, you need to unzip the package first and then upload only theme zip file, please see the post below for more information;

https://help.market.envato.com/hc/en-us/articles/202821510-Theme-is-missing-the-style-css-stylesheet-error

[ahmetsali]

Hi, you can see your created topics on your forum profile page;

https://www.pixelwars.org/forums/users/silachi/topics/

Cheers.

[ahmetsali]

Hi, just drop your domain name with a reply to the topic below and we will provide you the license keys and instructions.

https://www.pixelwars.org/forums/topic/tutorlms-pro/

Cheers.

[ahmetsali]

Hi, since you are using our YouTube video as the hero section background, that pixelwars logo is our YouTube channel avatar. I have just uploaded that video to your media library and then set the local video URL to your hero section background now the video displays without any logo.

Cheers.

[ahmetsali]

Hi, here is the response from the plugin support team;

“I can see that all services have Zoom integration enabled, so that’s correct. There is just one employee assigned to all services and he is also connected to the Zoom user. But, the issue is that we don’t recommend WP mail for sending emails. We do recommend SMTP instead since emails sent with the WP mail settings are usually flagged as spam and it takes more time to be sent. So, you want to make sure that the email notifications are configured according to the instructions from this link;

https://wpamelia.com/notification-settings/
”

But in your case, smtp doesn’t send e-mails, I suggest you the check your smtp setting again to see if there is a typo mistake or anything like that.

For contact form issue, please use the related topic.

Thanks.

[ahmetsali]

Hi, I fixed it by navigating to Amelia > Settings > Notifications > Mail Service and I switched to “WP Mail” from “SMTP” and now I got the Join Zoom link with the e-mail.

I guess your smtp settings was causing the issue.

Cheers.

[ahmetsali]

Hi, I can confirm the issue, I have just contacted plugin support about this issue and awaiting a solution from them, I will keep you informed.

Cheers.

[ahmetsali]

Hello again,

Not sure if you can send us a staging site or we can test this once the site is live. Since at the time we can not replicate this on our device locally or in dev testing environment.

We wish you all the best and hope you have a wonderful day ahead.

[ahmetsali]

Hi again, can you please share your wp-login details via the private content box below and let us check what’s wrong?

Also which service we should book to test the zoom email link?

Thanks.

[ahmetsali]

Hi again, so you have set it up to send emails but not getting any e-mails?

– Have you checked your spam folder?
– Can your server send other default wordpress e-mails successfully? (such as user registered or password reset mails.)

[ahmetsali]

Hi again,

please send us URL and 100% coupon via the private content box so that we can test this.

Looking forward to your reply.

[ahmetsali]

Hi, sorry for the confusion, it is possible with the free version, you just need to edit the Blog widget and from “Content > Featured Items” you just need to select some portfolio posts.

https://www.awesomescreenshot.com/image/50124074?key=0684c34d4ba0615394f5a76be93ad20c

Cheers.

[ahmetsali]

Hi, yes you can use tutor lms on your subdomain, you can request license key for your subdomain from the topic below;

https://www.pixelwars.org/forums/topic/tutorlms-pro/

– you can activate Efor theme first and then install TutorPro from Appearance > Install Theme Plugins and then deactivate Efor theme.

Cheers.

[ahmetsali]

Hi, can you please check out the e-mail notifications guide for amelia below;

https://wpamelia.com/notifications/

Cheers.

[ahmetsali]

Hi, I have contacted plugin support about this and awaiting a solution, I will inform you on this topic about the progress.

Thanks.

[ahmetsali]

Hi, I have just registered to your site as a student and then I can navigate between the pages on the sidebar on the dashboard page without any issue. Can you please check again if the issue persist?

[ahmetsali]

Hi, you can try these;

– please make sure your WordPress and plugins are up to date.
– delete TutorLMS and Tutor Lms Pro and install them freshly again.
– deactivate your extra plugins and see if the issue has gone
– reupload WordPress Core Files: The easiest way to do it is to select the Re-install version x.x.x button on the Updates page of your admin dashboard.

please see the post below for more fixes;

https://www.hostinger.com/tutorials/how-to-fix-there-has-been-a-critical-error-on-your-website

Have a nice day!

[ahmetsali]

@gulumglobal

Hi, are you trying to register on the tutor lms site? You can’t get support directly from tutor LMS site since you haven’t purchased the pro license from there, but don’t worry, you will have access to future updates after the plugin activation and we will provide you support for tutor lms.

Cheers.

[ahmetsali]

Hi, we will release a new theme update with the updated Certificate Builder plugin in about a week, after the update you can install the new plugin from the Appearance > Install Theme Plugins section.

Cheers.

[ahmetsali]

Hi, can you try after activating this plugin;

https://wordpress.org/plugins/safe-svg/

Cheers.

[ahmetsali]

Hi, smooth scrolling is not applied to mobile devices, so what you experience on mobile devices is just the native scrolling speed on your device.

Have a nice day!

[ahmetsali]

Hi,

1-) Edit the section you want to be scrolled to, go to Advanced > CSS Id = “target” and then edit the slider > Content tab > Scroll Down > Section ID = “target” and it should work fine.

Cheers.

[ahmetsali]

Hi, can you provide your wp-login details via the private content box and let us check what’s wrong?

Thanks.

[ahmetsali]

Hi again, glad to hear that it worked, we have noticed that you have rated our theme with 1 star, which makes us sad :( Can you please consider updating your rating?

https://themeforest.net/downloads

Have a nice day!

[ahmetsali]

Hi, please check out the article below and see if it fixes your problem;

https://elementor.com/help/how-to-fix-404-page-or-page-not-found-error-messages/

Thanks.

[ahmetsali]

Hi, has your problem been solved? If you still have issues with that please share your wp-login details via the private content box below and let me check what is wrong.

Thanks.

[ahmetsali]

Hi,

1-) I guess you have fixed the menu issue with custom CSS, I just checked your site in various screens and it looks fine.

2-) We don’t have this issue on our demo site, here are the background properties for the slider section;

https://tinyurl.com/25avbt5t

Have a nice day!

[ahmetsali]

Hi, since the plugin provides this feature, you can get a more precise answer from the plugin author directly;

https://wordpress.org/support/plugin/delicious-recipes/

Have a nice day!

[ahmetsali]

Hi, it looks like some of Prime Slider widgets are not activated bt default, I navigated to Prime Slider > Core widgets and clicked “Activate All” and saved settings, an re-imported Home 10 template and now the slider appears.

Have a nice day!

[ahmetsali]

Hi, to change the featured image of the portfolio post, simply edit your Portfolio Post (just click edit, not Edit with Elementor) then on the right side of the screen you can change the featured image from WordPress default feature: Featured Image section and save settings.

Cheers.

[ahmetsali]

Hi, I just fixed this issue by adding this custom CSS code;

.tutor-video-player .plyr--youtube iframe {
    top: -75%;
}

Cheers.

[ahmetsali]

Hi again, yes please share user access via the private content below.

Thanks.

[ahmetsali]

Hi, can you please share the related page URL?

[ahmetsali]

Hi, you can use the custom css code below to make the icon and text single line;

.site-footer img.wp-image-38269 {
    display: inline-block;
}

Cheers.

[ahmetsali]

Hi, I just logged into your site and the images on the Latest Project slider are tied to your portfolio post images, I tried to change the featured image of your first portfolio post and it appeared on the homepage project slider.

– On your project single page, first image is being updated when the featured image is updated, However the second image is the static Image widget, I have just replaced it with “Featured Image” widget and now it is being updated to (for your first portfolio post).

Have a nice day!

[ahmetsali]

Hi again, I haven’t done anything special, just activated JetPopup and tested it on mobile ios and it was fine, and you say now the buttons not working, which buttons exactly you are referring to?

[ahmetsali]

Hi, I have just logged in to your site and activated JetPopups and tested your homepage on ios 17.5.1 and scrolling works fine, what is your test platform?

[ahmetsali]

Hi, you just need to click on the Optional tab and there you can edit excerpt content, please see the ss below;

https://tinyurl.com/2ys54txl

Cheers.

[ahmetsali]

Hi, please contact to the plugin author to get a more accurate feedback about TutorLMS issue.

https://wordpress.org/support/plugin/tutor/

Have a nice day!

[ahmetsali]

Hi, in order to have a transparent header with the blog page you can add a Main Slider widget to your Blog Featured Area, I have just made it for you and now the transparent header looks fine on your blog page.

Unfortunately, it is not possible to edit Blog page with Elementor, you can customize it from the Customizer > Blog section.

Cheers.

[ahmetsali]

Hi, thanks for reporting this issue, when I took a quick look at the code behind it, everything seems fine with the code and it works just fine on all devices except Android devices. We will investigate this issue by diving deeper and will release a new update when we come up with a solution.

Have a nice day!

[ahmetsali]

Hi, does this issue occur only on your homepage or on other pages too?

[ahmetsali]

Hi, we didn’t use SCSS with this theme, can you please try deactivating your extra plugins and see if the widgets locked issue has gone?

[ahmetsali]

Hi, we will add a new option to the Customizer to select Portfolio Layout for portfolio categories with the next update.

Thanks for the feedback.

[ahmetsali]

You are welcome :) We’d be very happy if you can spare a minute to rate the theme on ThemeForest. Your feedback will boost our motivation and help us to work harder on future updates.

https://themeforest.net/downloads

Thank you for your support.

[ahmetsali]

Hi, if you want the font files, you can get them here;

https://www.fontsquirrel.com/fonts/tex-gyre-adventor

Cheers.

[ahmetsali]

Hi, TeXGyreAdventor is a custom font we have added to the Customizer and it is not available in the Elementor fonts list. However, if you set TeXGyreAdventor for Headings or SubHeadings in Customizer, then in Elementor for any title element when you set the font to Default it will inherit from the Customizer and will be TeXGyreAdventor. If you want to use that font as paragraph font then you need to select it from Customizer > General > Typography > Body font.

Cheers.