[ahmetsali]

Hi, please deactivate Smooth Scroll option from Customizer > General section and check again.

Cheers.

[ahmetsali]

@vikcon

Hi, if you can’t see the SVG logo, you need to use SVG Support plugin;

https://wordpress.org/plugins/svg-support/

Cheers.

[ahmetsali]

@jamesvgarrett

Hi, it looks like your logo design is not optimized for small views since it has many tiny details and a tiny subtitle. There is nothing we can do about it since the browser engine is responsible for scaling the images. Here are some alternates;

1- ) You can make a logo design with fever details for small views.

2-) You can try increasing your image logo height from Customizer > Site Identity.

3-) Or you can switch to Header Layout = Menu Top / Menu Bottom, this way you can increase your logo height more to make all the little details look fine.

Have a nice day!

[ahmetsali]

Hi, I have logged into your site and on your contact page, you have invalid markup on icon lists, there are unclosed HTML tags breaking the layout, such as

<br> <b><em>Président

should be fixed as;

<br> <b><em>Président</em></b>

make sure to fix all the issues on all icon list widgets and 3 columns layout should work fine.

Cheers.

[ahmetsali]

Hi, that’s an awkward issue, scrolling works fine with desktop browsers and and Android phones, but on iPhone and iPad, sometimes it doesn’t scroll. And we don’t have this issue on our demo sites. I have logged in to your site and activated the default theme and the issue persists. That means it is not related to the theme. I can suggest some ideas for identifying the source of this issue;

– You can try deactivating all extra plugins (except Elementor, Jet Elements, and Pixelwars Core) and see if the issue has gone.

– Back up your homepage (save as Elementor Page template) and start from scratch adding sections one by one and see if the issue is appearing after adding a particular section.

[ahmetsali]

Hi, I have just checked your site and it looks fine with Qi addons widgets are visible, I guess the plugin author fixed the issue with an update.

Have a nice day!

[ahmetsali]

Hi, it may not be ideal but you can try this custom CSS code;

@media screen and (max-width:768px) {
    .woocommerce-shop .blog-grid-wrap .hentry {
        width: 50% !important;
    }
    .woocommerce-shop .blog-grid-wrap .hentry h2.entry-title {
        font-size: 13px;
    }
}

Cheers.

[ahmetsali]

Hi, unfortunately it is not possible to make the shop grid two columns on mobile, it is a single column by default on mobile. You may try a dedicated shop plugin for further customizing such as ShopEngine

https://wordpress.org/plugins/shopengine/

Cheers.

[ahmetsali]

Hi again, I am in touch with the plugin support and awaiting a fix, but it might take some time, till then if you wish to enable the transparent header for your blog page, you can use this custom CSS code to fix the instructor page header styling issue;

.is-header-transparent.is-header-small:not(.is-menu-toggled-on) body.blog.theme-efor.tutor-lms .site-header:not(.clone)
{
    color: #000 !important; border-bottom: 1px solid #ddd;
}

Have a nice day!

[ahmetsali]

Hi, I see the issue, it looks like the tutor instruction profile page is inheriting the page styles from the blog page, we will report this issue to the plugin developer and wait if they will fix it with an update. As a temporary solution, you can disable the transparent header for the blog page which will also effect for tutor profile page.

Thanks for the feedback!

[ahmetsali]

Hi, you are using the old version of theme v12, you need to update it to v13 then navigate to Appearance > Install Theme Plugins and install Amelia.

Cheers.

[ahmetsali]

Hi, can you please provide your wp-login details via the private content box and let me check.

[ahmetsali]

Hi, I have just added this custom CSS code and it seems to fixed it;

div.wpforms-container-full .wpforms-field-sublabel {
    padding: 10px 0 !important;
}

Cheers.

[ahmetsali]

Hi,

1-) You have some custom html/js code on your homepage that conflicting with the sliding images layout, I have commented that code, and now your homepage looks fine.

2-) That’s awkward, have you modified any theme source files? Horizontal scroll should be working fine out of box. Please update your theme to the latest version and check if the issue persists.

3-) Portfolio single pages paddings seems like made with Elementor spacing widget, you can reduce them in Elementor.

Unfortunately, it is not easy to do with a few lines to remove the wave effect on “Portfolio Hover Bg List” template. You can try other portfolio layouts without the wave effect.

Have a nice day!

[ahmetsali]

Hi, Amelia Pro is a fresh plugin and we have used it in Demo 13, but it is compatible with all demos.

It is not necessary to install an LMS Plugin to use Amelia booking, it is a standalone plugin.

Cheers.

[ahmetsali]

Hi, I have just manually imported demo data for you.

Cheers.

[ahmetsali]

Hi, 81 points for mobile is pretty good, you can also use an image optimization plugin like Optimole;

https://wordpress.org/plugins/optimole-wp/

We will also research on improving mobile speed more with the future updates.

Have a nice day!

[ahmetsali]

Hi, it looks like Prime Slider plugin is hiding that section on mobile by default, you can try this custom css code to show it on mobile;

@media screen and (max-width:767px) {

.bdt-prime-slider-skin-slide .bdt-slide-featured {
    display: inherit !important;
    font-size: 12px;
}

span.bdt-prime-slider-button-text.bdt-flex.bdt-flex-middle.bdt-flex-inline {
    font-size: 18px !important;
    letter-spacing: 0;
}
}

[ahmetsali]

Hi, even if you set the memory limit to high, on basic shared hostings it doesn’t guarantee that you will get that ram amount because it is being shared with many accounts. We recommend you to switch to A2 hosting turbo plans for a smoother experience and their turbo plans will make your site load pretty fast;

https://www.a2hosting.com/web-hosting

Have a nice day!

[ahmetsali]

Hi, it looks like there is a bug with the Prime Slider plugin, you can report it to the plugin author and I believe they will release a new update with the fix;

https://wordpress.org/support/plugin/bdthemes-prime-slider-lite/

Until the update comes out, you can use Home 06 which has video background;

https://themes.pixelwars.org/logistica/demo-01/home-06/

Have a nice day!

[ahmetsali]

Hi, please check out the post below and make sure you follow each step, if it still doesn’t work please provide your wp-login details via the private content box below.

https://elementor.com/academy/add-video-background-to-your-wordpress-website/

[ahmetsali]

Hi, you should edit your Portfolio page and set Page Template = Elementor Full Width then you can edit this page in Elementor and use the Portfolio widget.

Cheers.

[ahmetsali]

Hi, that’s not a plugin we recommended with the theme, please contact plugin support about this issue.

Have a nice day!

[ahmetsali]

Hi, it looks like wordpress lazy load feature is causing that conflict, I have just installed and activated Disable Lazy Load plugin on your site and now it works fine;

https://wordpress.org/plugins/disable-lazy-loading/

Cheers.

[ahmetsali]

Hi, right now “Homepage Scrolling Gallery Horizontal” is only available in dark mode, all other pages should be available in dark/light mode. We will try to add light mode support for that page with future updates.

Have a nice day!

[ahmetsali]

You are welcome :) We’d be very happy if you can spare a minute to rate the theme on ThemeForest. Your feedback will boost our motivation and help us to work harder on future updates.

https://themeforest.net/downloads

Thank you for your support.

[ahmetsali]

Hi again, happy to hear that, thanks for sharing the solution.

Cheers.

[ahmetsali]

Hi, can you please make sure that you have all the steps done in the tutorials below;

https://crocoblock.com/knowledge-base/jetelements/how-to-set-up-mailchimp-account-mailchimp-list-id-and-api-key/

https://crocoblock.com/knowledge-base/jetpopup/how-to-create-a-multi-field-mailchimp-form-to-display-in-the-popup/

Cheers.

[ahmetsali]

Hi, I have just logged into your site and navigated to Appearance > Customize > Header > Menu and set “Menu Link Hover Style” to “Legacy” and then added this custom CSS code;

.is-header-transparent .site-header:not(.clone) .nav-menu a {
    color: inherit !important;
}

now it looks as you wish.

Cheers.

[ahmetsali]

Hi, the theme doesn’t require Elementor Pro, you should be able to edit the pages easily by clicking the “Edit with Elementor” button on the page list. Are you getting any kind of error when you try to Edit pages in Elementor?

[ahmetsali]

Hi again, just navigate to Appearance > Widgets > Footer Copyright Text and there you can change the footer copyright text.

Cheers.

[ahmetsali]

Hi again, can you please provide your site url?

[ahmetsali]

Hi again, I see, that’s because it shows the post categories, not portfolio categories. You can use the plugin below to have a portfolio categories widget.

https://wordpress.org/plugins/custom-post-type-widgets/

Cheers.

[ahmetsali]

Hi, I have just checked your portfolio page and I can see the categories widget is showing up on the sidebar;

https://my-photobooth.com/artistes/

Do you still have issues with this?

[ahmetsali]

Hi, just navigate to Appearance > Customizer > Site Identity > Image Logo Height, from there you can adjust your image logo size.

Cheers.

[ahmetsali]

Hi, we will consider this for future updates.

Thanks for the feedback!

[ahmetsali]

Hi, we still recommend Optimole and W3-Total-Cache based on our experiences, you can test multiple plugins and keep what fits best for your site.

Cheers.

[ahmetsali]

Hi again, we will consider it, thanks for the feedback!

[ahmetsali]

Hi, you can try this custom css code;

.top-content-single .post-thumbnail .entry-header {
    width: 90%;
}

Cheers.

[ahmetsali]

Hi, yes it should be compatible, you can also make a backup of your site just in case.

Cheers.

[ahmetsali]

Hi, I am happy to hear that it is resolved.

Cheers.

[ahmetsali]

Hi, it looks like you are using a plugin for lazy loading the images and it conflicts with the header logo, you can try deactivating that lazy load plugin and see if it is fixed.

Cheers.

[ahmetsali]

Hi, I tried to log in to your site but there is also SMS verification, can you deactivate it please?

Thanks.

[ahmetsali]

Merhaba, Yoast SEO eklentisi post listesi tablosuna ekstra alanlar eklediği için başlık sütunu daralmış. Sağ üst köşedeki “Screen Options” a tıklayıp bazı alanları devre dışı bırakınca sorun çözüldü.

İyi günler.

[ahmetsali]

Hi, do you have a detailed report about this security issue, on which page/section has this issue?

Thanks.

[ahmetsali]

Hi, you can add this custom css code to fix it;

.elementor-form-fields-wrapper input[type=checkbox] {
    display: inline-block !important;
}
.elementor-form-fields-wrapper select {
    background-image: none;
}

Cheers.

[ahmetsali]

Hi, yes it is available for posts, just edit your post and on the right-hand side, you can choose “Post Style = Classic Full” or “Overlay Full”

Cheers.

[ahmetsali]

Hi, unfortunately, it is not available by default to add a custom font to Customizer options.

Have a nice day!

[ahmetsali]

Hi, you can use;

Polylang (Free)
https://wordpress.org/plugins/polylang/

WPML (Paid)
https://wpml.org

Cheers.

[ahmetsali]

Hi, you can use this custom css code;

/* tablet */
@media screen and (max-width: 991px) {
    html { font-size: 16px; }
}
/* mobile */
@media screen and (max-width: 440px) {
    html { font-size: 15px; }
}

Have a nice day!